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International Centre for
                                 Ethics in the Sciences and
                                 Humanities




Online Identity and the Fragmentation of the
Internet



March 2nd 2013, Tobias Matzner
In acting and speaking, men show who they are, reveal
       actively their unique personal identities and thus make
       their appearance in the human world [...]. This disclosure
       of “who” [...] somebody is [...], is implicit in everything
       somebody says and does. [...] [I]ts disclosure can almost
       never be achieved as a willful purpose [...]. On the
       contrary, it is more than likely that the “who,” which
       appears so clearly and unmistakably to others, remains
       hidden from the person himself.
       The disclosure of the “who” [...] always falls into an
       already existing web [of human relations] where [its]
       immediate consequences can be felt.
Hannah Arendt (1998). The Human Condition. Chicago: Chicago University Press, pp. 179, 183




2 | Tobias Matzner #TtW13
personality online
   • I am the person in the stories that others tell about me
            - no distinction of person online and offline
            - distinction of online and offline contexts
            - possibilities to act/interact determine possibilities of disclosure of
              personality
   • visibility is something that is wanted
            - privacy is a concern, but not the only one
            - important not to forget who remains invisible
   • ... but not always
            - feeling exposed/under surveillance might deter peoeple form acting
            - surveillance as social sorting
   • Two important questions:
            - Who is visible?
            - What are the modes and possibilities of disclosure? (How is someone
              visible?)

3 | Tobias Matzner #TtW13
Inspired by Philip Brey’s and Lucas Introna’s work on
disclosive computer ethics:
  • “The process of designing technology is as much a process of
    closing down alternatives as it is a process of the opening up
    of possibilities.” (Introna 2005)
  • “Imbedded in the software and hardware code of these
    systems are complex rules of logic and categorisation that
    may have material consequences for those using it, or for the
    production of social order more generally.” (Introna 2005)
  • Design of technology makes certain – often implicit –
    assumptions about the users and context.

Philip Brey (2000). “Disclosive computer ethics”. In: ACM SIGCAS Computers and Society
30 (4), pp. 10–16
Lucas Introna (2005). “Disclosive ethics and information technology: disclosing facial
recognition systems”. In: Ethics and Information Technology 7 (2), pp. 75–86



4 | Tobias Matzner #TtW13
the fragmentation of the internet
   • social networking sites and other popular internet services like
     Instagram, Pinterest, or Twitter (“membership sites”)
     increasingly limit access for non-members via the World Wide
     Web or open standards like RSS (replaced by APIs)
   • “apps” are replacing access to internet services via the more
     universal and integrative web browsers




5 | Tobias Matzner #TtW13
perspectives for analysis
   • technology and code
   • legal aspects
   • surveillance and social control




6 | Tobias Matzner #TtW13
technology and code: developers
HTML and related markup languages vs. app development
 • not much of a difference concerning technical limitations (e.g.
   necessity of formalized content)
 • differences concerning who can use the technology
   (accessibility)
 • promising accessibility features via apps
 • less adherence to standards in app development
 • better policies for HTML (e.g. WCAG Guidelines by the W3C)




7 | Tobias Matzner #TtW13
technology and code: users
free description vs. formalized description

formalized environments...
  • simplify participation in online communication
  • provide a kind of “semantics” that enables accessibility
    technologies
  • restrict the features or perspectives a person is disclosing
  • restrict the content of these features
  • just the existence of a data field makes a difference (not
    disclosing something is disclosing something)
  • the acts of the persons in the context have less or no influence
    on the “semantics” or customs



8 | Tobias Matzner #TtW13
legal aspects
hosting own website / blog
  • to an extent possibility to choose legal framework (nation of
    hosting company):
            - seek protection (e.g. minority rights) or evade persecution
   • usually considered as part of the public sphere
            - protection by basic rights to freedom of expression, participation
            - possibly protection by rights for journalists/publishers (can lead to
              undesired exposure)




9 | Tobias Matzner #TtW13
legal aspects
membership site / apps
 • more legal parties: service provider, app market, app
   developer, mobile carrier
            - increasing importance of civil law
            - netiquette becomes legal agreement (terms of use)
            - to what extent basic rights (e.g. privacy) can be yielded in civil
              contracts matter of debate
   • “market driven morals”
   • necessity to deal with foreign legal systems
   • rights to contents that reveal one’s personality have to be
     yielded to a company in exchange for visibility




10 | Tobias Matzner #TtW13
surveillance and social control
formalized content about personality allows easy, fine-grained and
automated search
  • enables contacts based on features which are not easily
    disclosed in most offline contexts
  • enables fine-grained management of visibility / interaction
  • facilitates control and surveillance
            - service providers
            - law enforcement
   • personal appearance competes / conflicts with convenience,
     trends, friends from overlapping contexts, privacy concerns, ...
     (social pressure to enter and conform to the context)
   • can contribute to social pressure on certain persons / groups
     to leave the context


11 | Tobias Matzner #TtW13
surveillance and social control
dependance on service / “lock-in”
  • need to accept norms and customs of membership site / app
    for visibility
  • difficulty to migrate to new services and increased legal
    regulation destroys trust




12 | Tobias Matzner #TtW13
Thank you!

                             International Centre for Ethics in
                             the Sciences and Humanities

                             Wilhemstraße 19
                             72074 Tübingen
                             Germany
                             +49 7071 29-77988
                             tobias.matzner@uni-tuebingen.de




13 | Tobias Matzner #TtW13

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Online Identity and the Fragmentation of the Internet - Tobias Matzner

  • 1. International Centre for Ethics in the Sciences and Humanities Online Identity and the Fragmentation of the Internet March 2nd 2013, Tobias Matzner
  • 2. In acting and speaking, men show who they are, reveal actively their unique personal identities and thus make their appearance in the human world [...]. This disclosure of “who” [...] somebody is [...], is implicit in everything somebody says and does. [...] [I]ts disclosure can almost never be achieved as a willful purpose [...]. On the contrary, it is more than likely that the “who,” which appears so clearly and unmistakably to others, remains hidden from the person himself. The disclosure of the “who” [...] always falls into an already existing web [of human relations] where [its] immediate consequences can be felt. Hannah Arendt (1998). The Human Condition. Chicago: Chicago University Press, pp. 179, 183 2 | Tobias Matzner #TtW13
  • 3. personality online • I am the person in the stories that others tell about me - no distinction of person online and offline - distinction of online and offline contexts - possibilities to act/interact determine possibilities of disclosure of personality • visibility is something that is wanted - privacy is a concern, but not the only one - important not to forget who remains invisible • ... but not always - feeling exposed/under surveillance might deter peoeple form acting - surveillance as social sorting • Two important questions: - Who is visible? - What are the modes and possibilities of disclosure? (How is someone visible?) 3 | Tobias Matzner #TtW13
  • 4. Inspired by Philip Brey’s and Lucas Introna’s work on disclosive computer ethics: • “The process of designing technology is as much a process of closing down alternatives as it is a process of the opening up of possibilities.” (Introna 2005) • “Imbedded in the software and hardware code of these systems are complex rules of logic and categorisation that may have material consequences for those using it, or for the production of social order more generally.” (Introna 2005) • Design of technology makes certain – often implicit – assumptions about the users and context. Philip Brey (2000). “Disclosive computer ethics”. In: ACM SIGCAS Computers and Society 30 (4), pp. 10–16 Lucas Introna (2005). “Disclosive ethics and information technology: disclosing facial recognition systems”. In: Ethics and Information Technology 7 (2), pp. 75–86 4 | Tobias Matzner #TtW13
  • 5. the fragmentation of the internet • social networking sites and other popular internet services like Instagram, Pinterest, or Twitter (“membership sites”) increasingly limit access for non-members via the World Wide Web or open standards like RSS (replaced by APIs) • “apps” are replacing access to internet services via the more universal and integrative web browsers 5 | Tobias Matzner #TtW13
  • 6. perspectives for analysis • technology and code • legal aspects • surveillance and social control 6 | Tobias Matzner #TtW13
  • 7. technology and code: developers HTML and related markup languages vs. app development • not much of a difference concerning technical limitations (e.g. necessity of formalized content) • differences concerning who can use the technology (accessibility) • promising accessibility features via apps • less adherence to standards in app development • better policies for HTML (e.g. WCAG Guidelines by the W3C) 7 | Tobias Matzner #TtW13
  • 8. technology and code: users free description vs. formalized description formalized environments... • simplify participation in online communication • provide a kind of “semantics” that enables accessibility technologies • restrict the features or perspectives a person is disclosing • restrict the content of these features • just the existence of a data field makes a difference (not disclosing something is disclosing something) • the acts of the persons in the context have less or no influence on the “semantics” or customs 8 | Tobias Matzner #TtW13
  • 9. legal aspects hosting own website / blog • to an extent possibility to choose legal framework (nation of hosting company): - seek protection (e.g. minority rights) or evade persecution • usually considered as part of the public sphere - protection by basic rights to freedom of expression, participation - possibly protection by rights for journalists/publishers (can lead to undesired exposure) 9 | Tobias Matzner #TtW13
  • 10. legal aspects membership site / apps • more legal parties: service provider, app market, app developer, mobile carrier - increasing importance of civil law - netiquette becomes legal agreement (terms of use) - to what extent basic rights (e.g. privacy) can be yielded in civil contracts matter of debate • “market driven morals” • necessity to deal with foreign legal systems • rights to contents that reveal one’s personality have to be yielded to a company in exchange for visibility 10 | Tobias Matzner #TtW13
  • 11. surveillance and social control formalized content about personality allows easy, fine-grained and automated search • enables contacts based on features which are not easily disclosed in most offline contexts • enables fine-grained management of visibility / interaction • facilitates control and surveillance - service providers - law enforcement • personal appearance competes / conflicts with convenience, trends, friends from overlapping contexts, privacy concerns, ... (social pressure to enter and conform to the context) • can contribute to social pressure on certain persons / groups to leave the context 11 | Tobias Matzner #TtW13
  • 12. surveillance and social control dependance on service / “lock-in” • need to accept norms and customs of membership site / app for visibility • difficulty to migrate to new services and increased legal regulation destroys trust 12 | Tobias Matzner #TtW13
  • 13. Thank you! International Centre for Ethics in the Sciences and Humanities Wilhemstraße 19 72074 Tübingen Germany +49 7071 29-77988 tobias.matzner@uni-tuebingen.de 13 | Tobias Matzner #TtW13