2. Who is ULT?
ULT is a Fluorescent Ballast Manufacturer that
will warranty their ballasts for 6 years from store
opening date.
ULT should be contacted if 5 or more of their
fluorescent fixtures are not working.
Please be sure to check all lamps in fixture first!
ULT does not cover:
Halogen Lamps or Spot Lights
Socket, Sensor, or Electrical Issues
Jewelry Cases/Beauty Banks
3. What is a Ballast?
A ballast is a device that
regulates power to a
fluorescent lighting
fixture.
If a ballast goes out (or is
defective) the lamps will
no longer have power.
A good indication of a
bad ballast is a fixture
with all lamps dark…
However, all lamps
should be checked first to
be sure.
5. Differences between Lamps
T8 Lamps are larger and
usually are found all
throughout the store
from the sales floor to
cornice lighting to
stockrooms.
T5 Lamps are thinner
and more energy
efficient. These are
usually found in newer
stores (2007+) near
displays, customer
service, and some
restrooms.
The “T” signifies the
diameter in 1/8ths of an
inch.
T8 = 8/8ths (1” diam.)
(1”
ths (.625” diam.)
T5 = 5/8 (.625”
7. Examples of ULT Ballast Fixtures on
Sales Floor
3-Lamp T8 Ballast 2-Lamp T8 Ballast
Part Number: B332 Part Number: B232
8. Examples of ULT Ballast Fixtures on
Sales Floor
2-Lamp T8 Ballast with 2-Lamp T8 Ballast with
narrow U-shaped Lamps wide U-shaped Lamps
Part Number: B232 Part Number: B232
9. Examples of ULT Ballast Fixtures on
Sales Floor
Ex. Of Bad 2-Lamp T8 Ballast Ex. Of Bad 4-Lamp T8 Ballast
in Wall Cornice Lighting in Wall Cornice Lighting
Part Number: B232 Part Number: B432
10. Examples of ULT Ballast Fixtures on
Sales Floor
Ex. Of Bad 1-Lamp T8 Ballast Ex. Of Bad 2-Lamp T5 Ballast
in Wall Cornice Lighting in Wall Cornice Lighting
Part Number: B132 Part Number: B228
11. Examples of ULT Ballast Fixtures on
Sales Floor
Fixtures from a Different
1 or 2-Lamp T5 Ballast Angle
with Angled Reflectors
Part Number: B228
*These fixtures are usually in newer stores and
have the thin, smaller lamps
Part Number: B228
13. Examples of ULT Ballast Fixtures on
Sales Floor
1-Lamp 13W Compact 2-Lamp 13W Compact
Fluorescent Ballast Fluorescent Ballast
Part Number: C213 Part Number: C213
*When submitting request, please include if lamp is small 13 Watt or larger 26 Watt lamps (see
previous page for pictures.)
14. Compact Fluorescent Biax Lamps
Biax CF Lamp Base of Biax CF Lamp
*Notice the base – not to be confused with the narrow T8 U-tube lamp!
15. Examples of ULT Ballast Fixtures on
Sales Floor
Another Ex. of 2-Lamp
Ex. of 2-Lamp Compact
Compact Fluorescent Biax
Fluorescent Biax Fixtures
Fixtures
Part Number: C242 Part Number: C242
17. Not a ULT Ballast
Halogen Spot Lamps on Track Spot Lamps (Halogen or new
Lighting Metalarc)
18. Not a ULT Ballast
Decorative lighting with
Incandescent Lamps
Ex. Of Incandescent Lamps
19. Not a ULT Ballast
M100 HID Fixture (usually Contains Sylvania M100
located in entrance-way) Metalarc lamps (ex. is burnt)
Note: These lamps are expensive and
usually only in newer stores.
20. Not a ULT Ballast
M100 HID Fixture in Track Fixture turned off – Has M100
Lighting Fixture HID lamps
*These are located all over the 2008+ stores.
21. Not a ULT Ballast
Another ex. Emergency
Emergency Lighting
Lighting
22. Not a ULT Ballast
Lighting in Beauty Wall Units Lighting in Beauty Banks
23. Not a ULT Ballast
Lighting in Jewelry Cases Lighting in Beauty Wall Units
24. Other Issues
Sometimes the problem is
lamp failure – simply replace
burnt lamps with new ones
from stock (see picture).
If your ballast is humming
loudly or all lamps are
flickering excessively, the
ballast may be defective and
will need replacing.
If your fixture starts smoking
the problem may be with the
wiring, bad sockets, or a bad
Middle lamp is going bad and far right ballast. Please put as much
lamp is burnt-out.
detail in the notes as possible.
25. Reference Guide
Lamps must be replaced prior to all requests. If new lamps still do not work, then submit a
claim on your ServiceChannel network for the below part numbers. Please give detailed explanation
for each location and issue in the notes section.
1-lamp T8 = B132
2-lamp T8 = B232
2-lamp U-shaped T8 = B232
3-lamp T8 = B332
4-lamp T8 = B432
1-lamp T5 = B228
2-lamp T5 = B228
1-lamp 13W CF = C213
2-lamp 13W CF = C213
1-lamp 26W CF = C242
2-lamp 26W CF = C242
2-lamp Biax CF = C242
26. Customer Support
If at any time you have a question as to
the type of ballast you need, please
contact your RMC or Corporate Office
directly.
Service Channel:
https://kohls.servicechannel.com
RMC’s
Corporate Office:
Mike Seidel – mike.seidel@kohls.com
Frank Jackson – frank.jackson@kohls.com
