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Three Worlds ofSocial Enterprise by Stephen W K CHIU Director of Public Policy Research Centre and  Professor, Department of Sociology Chinese University of Hong Kong
Social enterprise in the context of welfare reform Esping-Andersen’s Three World of Welfare Capitalism as the starting point Liberal Regime – US; UK Conservative Regime – Italy Social Democratic Regime – Sweden Social enterprise as an institutional innovation in response to welfare reform in almost all advanced countries
Social enterprise in the context of welfare reform Social Enterprise emerges as a common response to many common problems in advanced countries,  structural unemployment government budget deficits inadequacy of traditional social policies need for more active social integration measures Yet, different countries have different patterns of social enterprise development because of differences in the pre-existing welfare system and the subsequent welfare reform
PRAMS –  Five Key Questions for Social Enterprise Development We analyze overseas experience in social enterprise development within the PRAMS framework P (Problems) R (Resources) A (Agents)  M (Market Niche)  S (Scale and Scope)
P (Problem) What is the pressing problem in the welfare reform under tightening government budget Re-commodification (the need to push people back into the labour market; to channel people back to private source of welfare services) Updating (the need to adjust to new needs and  demands amid socio-demographic changes) Rationalization (the need to be cost-effective in delivering high-quality welfare services)
R (Resources) How to mobilize resources for social enterprise initiatives? Market (sales of goods and services) State (public subsidies, e.g. contracting, seed money) Society (community support, e.g. volunteer work, donations, training, consultancy)
A (Agents) Who are the primary agents for social enterprises? Newly established   Existing organizations (e.g. non-profit organizations venturing into business activities,  or private business embracing social goals)
M (Market Niche) Where are the market niches for social enterprises? Newly emerged or Existing, underserved areas Demand for goods and services not yet fulfilled by private firms Community needs unmet by government provisions
S (Scale and Scope) What is the scale and scope of the social enterprise sector as a whole? Scale: whether the sector performs a significant role Scope: whether the sector occupies a well-defined position
Overseas Experience: Pathways to social enterprise development Different societies show different patterns in the development of social enterprises Pre-existing welfare model and the subsequent welfare reform interact with the  local social context pave different pathways to social enterprise development
Social Enterprise in the USA  The social enterprise sector gained momentum from the mid-1990s onwards as a result of private-public cooperation, with the third sector spearheaded the development The major pattern is that nonprofit organizations venture into revenue generating activities in order to support social mission The pre-existing liberal welfare system is such that the government plays a relatively passive  role in income redistribution and social service provisions
PRAMS in the US Case Problem  Re-commodification Welfare reform in 1996: the Personal Responsibility and Work Opportunity Reconciliation Act  Amid state retrenchment from welfare provision, the nonprofit sector also sees the urge to look beyond traditional funding sources for their social missions
PRAMS in the US Case Resource Government support relatively small Revenues are generated from the market through sales of goods and services; and  A community-wide support, including grants by foundations, capital investment by social venture capitalist/venture philanthropist
PRAMS in the US Case Agent Existing non-profit organizations venture into income-earning activities, sometimes through establishing a subsidiary A social enterprise community in the making, with major players including Academic and university faculty Independent consultants and consulting firms Management Assistance Centres Foundations Venture philanthropists
PRAMS in the US Case Market Niches New market niches emerged by social movements including corporate social responsibility, ethical consumption, and social returns on investment social enterprises can appeal to end users and corporate sponsors with their social purposes
PRAMS in the US Case Scale and Scope The social enterprise sector in the US is significant because it helps generating additional revenues for social goals by creating a private-public cooperation Though many of their activities may overlap with private organizations, they carve out a niche by mobilizing community support for their social purposes
Social Enterprises in USA With nonprofit organizations venturing into revenue generating activities, the phenomenon of social enterprise is exploding. There are about 175,000 economically active nonprofit organizations in the US as of 2002. As of 2002, the estimated aggregate employment is 8,780,300 people, or 8.2% of the country’s total private employment.  But the current pool of self-identified social enterprises is small, fragmented.  According to the social enterprise database maintained by  the Social Enterprise Alliance, there are about 5,000 enterprises
Social Enterprises in the USA In 2000, services-related ventures are the major type of earned-income ventures, with 31% in human services A wide acceptance of nonprofit organizations venturing into income-generating activities, with 65% already doing or being interested in doing so On average, operating ventures generated 12% of annual net revenue 35% say they are making money; 19% say breaking even, and 35% say in need of subsidies
Social Enterprises in the UK The social enterprise sector emerged as a result of private-public cooperation, with the government taking a major coordinating role The government believes social enterprise can play a greater role in the delivery and reform of public services The major pattern of social enterprise development is newly-formed small organizations providing community-based services
PRAMS in the UK Case Problem Re-commodification The New Deal in 1997: from welfare to work The welfare state restructuring means that the government needs new social agents for the delivery of existing and new welfare services
PRAMS in the UK Case Resource  82 percent of the revenue are generated through provision of goods and services 12 percent of the revenue through grants and donations
PRAMS in the UK Case Agent Mainly newly formed organizations At one end are the voluntary and community sector At the other are ethical and socially responsible businesses
PRAMS in the UK Case Market Niche Market niches are opened up both by privatization of welfare services and by decentralization of administration Social enterprises are encouraged as public good providers
PRAMS in the UK Case Scale and Scope  The social enterprise sector is significant in that it occupies a society-wide strategic role in urban renewal, community development and public service delivery The sector has a relatively clear position, with principal areas including health and social care, together with other community and social/personal services
Social Enterprises in the UK In 2005, around 15,000 social enterprises in the UK, about 1.2 % of all enterprises in the UK The typical social enterprise employs 10 people, with the median turnover of 285,000 pounds The majority (71%) has one particular target beneficiary group 25% of all social enterprises aim to help people through employment  Major activities: Health & Social Care (33%), Community or Social Services (21%)
Social Enterprise in Italy Social Enterprise emerged as a bottom-up community-based development The pre-existing welfare system is such that the government plays a relatively significant role in income redistribution, but a relatively small role in social service delivery The major pattern of social enterprise development is that community-based co-operatives emerged as new social agents to capitalize on an under-explored market demand for social services
PRAMS in the Case of Italy Problem Updating (the need to adjust to new needs and  demands amid socio-demographic changes) Italian welfare model is primary about monetary transfer and the supply of public education and medical services The undersupply of social services became an acute problem starting from the late 1970s
PRAMS in the Case of Italy Resource Government support relatively insignificant in at the beginning, but later became the primary client through contract-out services The majority of the revenues are generated  through the provision of community-based services A community-wide support including volunteers
PRAMS in the Case of Italy Agent Throughout the 1970s to 1990s, newly formed social co-operatives acted as primary agents for the provision of social services to the local community Two types of social co-operatives as recognized by legislation in 1991: Type A – delivering social, health and educational services Type B – producing goods and services for private customers or public agencies, with at least 30% of the workforce being disadvantaged or hardly employable workers
PRAMS in the Case of Italy Market Niches Market niches emerged first in those under-supply areas such as home care and residential care for the elderly, juniors and handicapped  Market niches emerged later as public authorities reserve up to 20% of the public demand for goods and services for enterprises who employ at least 30% of total workforce as disadvantaged persons.
PRAMS in the Case of Italy Scale and Scope  The social enterprise sector is significant in its role in social service delivery and employment integration The sector also enjoys nation wide recognition, as evidenced by legislation in 1991.
Social Enterprises in Italy In 1991, when the Act was passed, social co-ops numbered just under 2,000 In 1998, around 4,500 social co-ops Rough 70% are supplying social services, and 30% are work integration The average size is 40-50 members and 25 paid workers.
Social Enterprises in Italy It is estimated that there is a total of 100,000 members of social co-ops, of which about 9,000 are volunteers and 75,000 are paid workers. The total number of users served by social co-ops are about 400,000. The users are mainly elderly,  juniors, and handicapped. The principal form of service was day care.
Social Enterprises in Sweden A top-down model of social enterprise development that the government transfers part of its existing services to new social agents The Swedish welfare state provides both monetary transfer and full-range of social services. The development of social enterprise is comparatively limited because the state plays a dominant role in social service provision
PRAMS in Sweden Problem Rationalization (the need to be cost-effective in delivering high-quality welfare services)  The major problem is that both the government and citizens question whether some areas of those services are cost-effective and/or providing citizens with enough choices.
PRAMS in Sweden Resource  Resources are generated in the process of  privatization, through which part of the welfare services are transferred from the government to other social agents
PRAMS in Sweden Agent Newly formed non-government organizations are given opportunities to provide welfare services. CDA (co-operative development agency) acts as the primary promoter for new organizational models
PRAMS in Sweden Market Niches Through privatization, the Swedish government created  quasi-markets in which the government transformed to the role of “service purchaser” from a variety of competing providers”
PRAMS in Sweden Scale and Scope The social enterprise sector is small and relatively insignificant, acting as a new policy tool for the government  The scale is relatively small even for the two most dynamic cluster of social enterprises, namely “social work co-operatives” and “community development enterprises”.
Social Enterprises in Sweden In 2002, there were about 90 social work co-operatives providing work to approximately 1,400 persons Only 9 community businesses were in operation in 2002, with an aggregate turnover being 1 million euros.
Cross Country Comparison
Lessons for Hong Kong The Enterprise Side:  Social enterprises are most likely to succeed in responding to unmet community needs The development of social enterprise as a whole depends on how large the room is left behind by the market and the state in that regard
Lessons for Hong Kong The Social Side:  Social enterprise development requires consensus building in order to achieve the followings decide which social agents are to take up those new social roles to form a private-public partnership so as to form a viable resource pool To generate community support, e.g. corporate sponsor, professional training, volunteer, etc.

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Social enterprise policy in an international context

  • 1. Three Worlds ofSocial Enterprise by Stephen W K CHIU Director of Public Policy Research Centre and Professor, Department of Sociology Chinese University of Hong Kong
  • 2. Social enterprise in the context of welfare reform Esping-Andersen’s Three World of Welfare Capitalism as the starting point Liberal Regime – US; UK Conservative Regime – Italy Social Democratic Regime – Sweden Social enterprise as an institutional innovation in response to welfare reform in almost all advanced countries
  • 3. Social enterprise in the context of welfare reform Social Enterprise emerges as a common response to many common problems in advanced countries, structural unemployment government budget deficits inadequacy of traditional social policies need for more active social integration measures Yet, different countries have different patterns of social enterprise development because of differences in the pre-existing welfare system and the subsequent welfare reform
  • 4. PRAMS – Five Key Questions for Social Enterprise Development We analyze overseas experience in social enterprise development within the PRAMS framework P (Problems) R (Resources) A (Agents) M (Market Niche) S (Scale and Scope)
  • 5. P (Problem) What is the pressing problem in the welfare reform under tightening government budget Re-commodification (the need to push people back into the labour market; to channel people back to private source of welfare services) Updating (the need to adjust to new needs and demands amid socio-demographic changes) Rationalization (the need to be cost-effective in delivering high-quality welfare services)
  • 6. R (Resources) How to mobilize resources for social enterprise initiatives? Market (sales of goods and services) State (public subsidies, e.g. contracting, seed money) Society (community support, e.g. volunteer work, donations, training, consultancy)
  • 7. A (Agents) Who are the primary agents for social enterprises? Newly established Existing organizations (e.g. non-profit organizations venturing into business activities, or private business embracing social goals)
  • 8. M (Market Niche) Where are the market niches for social enterprises? Newly emerged or Existing, underserved areas Demand for goods and services not yet fulfilled by private firms Community needs unmet by government provisions
  • 9. S (Scale and Scope) What is the scale and scope of the social enterprise sector as a whole? Scale: whether the sector performs a significant role Scope: whether the sector occupies a well-defined position
  • 10. Overseas Experience: Pathways to social enterprise development Different societies show different patterns in the development of social enterprises Pre-existing welfare model and the subsequent welfare reform interact with the local social context pave different pathways to social enterprise development
  • 11. Social Enterprise in the USA The social enterprise sector gained momentum from the mid-1990s onwards as a result of private-public cooperation, with the third sector spearheaded the development The major pattern is that nonprofit organizations venture into revenue generating activities in order to support social mission The pre-existing liberal welfare system is such that the government plays a relatively passive role in income redistribution and social service provisions
  • 12. PRAMS in the US Case Problem Re-commodification Welfare reform in 1996: the Personal Responsibility and Work Opportunity Reconciliation Act Amid state retrenchment from welfare provision, the nonprofit sector also sees the urge to look beyond traditional funding sources for their social missions
  • 13. PRAMS in the US Case Resource Government support relatively small Revenues are generated from the market through sales of goods and services; and A community-wide support, including grants by foundations, capital investment by social venture capitalist/venture philanthropist
  • 14. PRAMS in the US Case Agent Existing non-profit organizations venture into income-earning activities, sometimes through establishing a subsidiary A social enterprise community in the making, with major players including Academic and university faculty Independent consultants and consulting firms Management Assistance Centres Foundations Venture philanthropists
  • 15. PRAMS in the US Case Market Niches New market niches emerged by social movements including corporate social responsibility, ethical consumption, and social returns on investment social enterprises can appeal to end users and corporate sponsors with their social purposes
  • 16. PRAMS in the US Case Scale and Scope The social enterprise sector in the US is significant because it helps generating additional revenues for social goals by creating a private-public cooperation Though many of their activities may overlap with private organizations, they carve out a niche by mobilizing community support for their social purposes
  • 17. Social Enterprises in USA With nonprofit organizations venturing into revenue generating activities, the phenomenon of social enterprise is exploding. There are about 175,000 economically active nonprofit organizations in the US as of 2002. As of 2002, the estimated aggregate employment is 8,780,300 people, or 8.2% of the country’s total private employment. But the current pool of self-identified social enterprises is small, fragmented. According to the social enterprise database maintained by the Social Enterprise Alliance, there are about 5,000 enterprises
  • 18. Social Enterprises in the USA In 2000, services-related ventures are the major type of earned-income ventures, with 31% in human services A wide acceptance of nonprofit organizations venturing into income-generating activities, with 65% already doing or being interested in doing so On average, operating ventures generated 12% of annual net revenue 35% say they are making money; 19% say breaking even, and 35% say in need of subsidies
  • 19. Social Enterprises in the UK The social enterprise sector emerged as a result of private-public cooperation, with the government taking a major coordinating role The government believes social enterprise can play a greater role in the delivery and reform of public services The major pattern of social enterprise development is newly-formed small organizations providing community-based services
  • 20. PRAMS in the UK Case Problem Re-commodification The New Deal in 1997: from welfare to work The welfare state restructuring means that the government needs new social agents for the delivery of existing and new welfare services
  • 21. PRAMS in the UK Case Resource 82 percent of the revenue are generated through provision of goods and services 12 percent of the revenue through grants and donations
  • 22. PRAMS in the UK Case Agent Mainly newly formed organizations At one end are the voluntary and community sector At the other are ethical and socially responsible businesses
  • 23. PRAMS in the UK Case Market Niche Market niches are opened up both by privatization of welfare services and by decentralization of administration Social enterprises are encouraged as public good providers
  • 24. PRAMS in the UK Case Scale and Scope The social enterprise sector is significant in that it occupies a society-wide strategic role in urban renewal, community development and public service delivery The sector has a relatively clear position, with principal areas including health and social care, together with other community and social/personal services
  • 25. Social Enterprises in the UK In 2005, around 15,000 social enterprises in the UK, about 1.2 % of all enterprises in the UK The typical social enterprise employs 10 people, with the median turnover of 285,000 pounds The majority (71%) has one particular target beneficiary group 25% of all social enterprises aim to help people through employment Major activities: Health & Social Care (33%), Community or Social Services (21%)
  • 26. Social Enterprise in Italy Social Enterprise emerged as a bottom-up community-based development The pre-existing welfare system is such that the government plays a relatively significant role in income redistribution, but a relatively small role in social service delivery The major pattern of social enterprise development is that community-based co-operatives emerged as new social agents to capitalize on an under-explored market demand for social services
  • 27. PRAMS in the Case of Italy Problem Updating (the need to adjust to new needs and demands amid socio-demographic changes) Italian welfare model is primary about monetary transfer and the supply of public education and medical services The undersupply of social services became an acute problem starting from the late 1970s
  • 28. PRAMS in the Case of Italy Resource Government support relatively insignificant in at the beginning, but later became the primary client through contract-out services The majority of the revenues are generated through the provision of community-based services A community-wide support including volunteers
  • 29. PRAMS in the Case of Italy Agent Throughout the 1970s to 1990s, newly formed social co-operatives acted as primary agents for the provision of social services to the local community Two types of social co-operatives as recognized by legislation in 1991: Type A – delivering social, health and educational services Type B – producing goods and services for private customers or public agencies, with at least 30% of the workforce being disadvantaged or hardly employable workers
  • 30. PRAMS in the Case of Italy Market Niches Market niches emerged first in those under-supply areas such as home care and residential care for the elderly, juniors and handicapped Market niches emerged later as public authorities reserve up to 20% of the public demand for goods and services for enterprises who employ at least 30% of total workforce as disadvantaged persons.
  • 31. PRAMS in the Case of Italy Scale and Scope The social enterprise sector is significant in its role in social service delivery and employment integration The sector also enjoys nation wide recognition, as evidenced by legislation in 1991.
  • 32. Social Enterprises in Italy In 1991, when the Act was passed, social co-ops numbered just under 2,000 In 1998, around 4,500 social co-ops Rough 70% are supplying social services, and 30% are work integration The average size is 40-50 members and 25 paid workers.
  • 33. Social Enterprises in Italy It is estimated that there is a total of 100,000 members of social co-ops, of which about 9,000 are volunteers and 75,000 are paid workers. The total number of users served by social co-ops are about 400,000. The users are mainly elderly, juniors, and handicapped. The principal form of service was day care.
  • 34. Social Enterprises in Sweden A top-down model of social enterprise development that the government transfers part of its existing services to new social agents The Swedish welfare state provides both monetary transfer and full-range of social services. The development of social enterprise is comparatively limited because the state plays a dominant role in social service provision
  • 35. PRAMS in Sweden Problem Rationalization (the need to be cost-effective in delivering high-quality welfare services) The major problem is that both the government and citizens question whether some areas of those services are cost-effective and/or providing citizens with enough choices.
  • 36. PRAMS in Sweden Resource Resources are generated in the process of privatization, through which part of the welfare services are transferred from the government to other social agents
  • 37. PRAMS in Sweden Agent Newly formed non-government organizations are given opportunities to provide welfare services. CDA (co-operative development agency) acts as the primary promoter for new organizational models
  • 38. PRAMS in Sweden Market Niches Through privatization, the Swedish government created quasi-markets in which the government transformed to the role of “service purchaser” from a variety of competing providers”
  • 39. PRAMS in Sweden Scale and Scope The social enterprise sector is small and relatively insignificant, acting as a new policy tool for the government The scale is relatively small even for the two most dynamic cluster of social enterprises, namely “social work co-operatives” and “community development enterprises”.
  • 40. Social Enterprises in Sweden In 2002, there were about 90 social work co-operatives providing work to approximately 1,400 persons Only 9 community businesses were in operation in 2002, with an aggregate turnover being 1 million euros.
  • 42. Lessons for Hong Kong The Enterprise Side: Social enterprises are most likely to succeed in responding to unmet community needs The development of social enterprise as a whole depends on how large the room is left behind by the market and the state in that regard
  • 43. Lessons for Hong Kong The Social Side: Social enterprise development requires consensus building in order to achieve the followings decide which social agents are to take up those new social roles to form a private-public partnership so as to form a viable resource pool To generate community support, e.g. corporate sponsor, professional training, volunteer, etc.