1. Who is designing the
digital public realm?
Catherine Howe, Chief Executive Public-i
2. What is the data telling us?
Consistent growth of
Internet takeup
At time of writing, over 80% of the adult population are online and 92%
have mobile phones. Around 50% of the UK population own a smart
phone.
Technology needs to be considered in the context of social change
Consistent growth of
‘social’ behaviours
Users who access the internet from mobile devices are more likely to
create content, consume content, and look for information online – in
turn, allowing them to become more active participants.
Digital exclusion is becoming
social exclusion
Those already at a disadvantage and arguably with the most to gain
from the internet are the least likely to be making use of it and further
disadvantaged by not using it.
5. We limit ourselves by simply considering
changes to the way we communicate
6. Self Publication: Disintermediation of the Media
Virtual Community and Social Networking: Wide scale use of Networked
Power
Collaborative Culture: Creating a sharing economy
Radical Openness: Disruption of the democratic relationship
Networked Technology: Smart Cities and new streams of information
Customization, Making and Self-Service: Disruption of manufacturing and
the industrial economy
Technology or Social Change?
The Internet is the most significant technological development of the
last 100 years. At least.
8. Disintermediation and new forms of power
Political Parties have less
relevance
Local Media is struggling to
survive
There is no space for
discretion
Your thinking will be done
in public
9. There are new rules of engagement
Networked Digital
Open Agile
11. Open by default: this is open not just in terms of information but also in terms of
thinking and decision making
Digitally native: not in terms of age but in terms of the individual adopting the
behaviours and social norms of the digital culture
Co-productive: an expectation that everyone in the conversation has power to act
and the potential to be active in the outcome as well as the decision-making process
And as the name says, networked: able to be effective via networked as well as
hierarchical power as a leader, to blur boundaries and to work across groups
The qualities of Democracy in a Network Society
30. Does this change the relationship with the public?
Transactional services
Clear accountabilities
Deficit model of community
engagement
Hierarchical power
Informed consumers
Co-produced services
Blurred boundaries
Asset model of community
engagement
Networked Power
Active Citizens
Customer Citizen
31. Will we just communicate with the
public or collaborate with them?
