1. INTRODUCING OVUM TELECOMS Driving business value through collaborative intelligence

2. IMAGINE AN ANALYST FIRM THAT…

4. OUR CLIENTS Ovum Telecoms is the world’s leading business advisor to the Telecoms industry

5. TELECOMS RESEARCH TEAM LEADERSHIP Brett Azuma SVP, Telecoms 20 years providing strategic advice and consulting on data networking, traffic management, VoIP, adoption of triple-play services, bundling, and business services 9 years with Ovum advising global clients on service provider strategies with a focus on operational transformation of multinational service providers Jan Dawson Practice Leader, Wireline, Wholesale & Regulation John Lively Chief Forecaster 21 years of Telecoms experience spanning optical components and fibre, broadband access, and optical transport with an emphasis on market forecasting Richard Mahony Practice Leader, Enterprise 13 years advising enterprises and telcos, with a specialty in commercial negotiation, supplier selection and performance analysis for some of the largest private and public sector contracts in EMEA Jeremy Green Practice Leader, Mobile Strategy 20 years in telecoms industry advising global clients on fixed-mobile convergence, enterprise services, international roaming and new revenue sources from voice services Adam Leach Practice Leader, Devices 13 years in the wireless industry with a current focus on handset markets, software platforms for next-gen devices, semiconductors, developer ecosystems, Internet convergence, and adjacent consumer electronics Michael Philpott Practice Leader, Consumer 13 years advising operators, equipment vendors, large utility companies and financial institutions on broadband access strategies and technology, and consumer broadband services and technologies Angel Dobardziev Practice Leader Emerging Markets 11 years tracking and advising leading clients on Telecoms and IT industry issues, with a focus on emerging global markets Dana Cooperson Practice Leader, Network Infrastructure 18 years telecoms systems and operations experience plus more than a decade advising clients on network infrastructure market dynamics, with an emphasis on optical networking and transport Daryl Inniss Practice Leader, Components 21 years in optoelectronics, with a focus on passive and active optical components, and client projects and research around industry food chain analysis, forecasting and analysing market dynamics Clare McCarthy Practice Leader, Telco Operations 18 years advising clients on telco trends including customer loyalty and retention, transformation, billing systems, MVNO market entry, mobile payment systems, the socioeconomic impact of broadband in the EU 25. David James Practice Leader, Wholesale 21 years advising operators and service providers on developments in wholesale telecoms with a focus on meeting changing customer needs and developing better, cost-effective approaches to customer care Matt Howett Practice Leader, Regulation Many years tracking and advising clients on regulatory developments and issues including benchmarking interconnection, functional/structural separation, next-gen access, spectrum policy and net neutrality David Kennedy Practice Leader, Asia Pacific Decades advising clients on broadband and wireline developments, with a focus on Australia, New Zealand, Southeast Asia and Greater China Daniel Hong Practice Leader, Contact Center Markets & Technology Many years studying and advising clients on current opportunities, relevant issues and future direction of the global voice business market and contact centre outsourcing market

7. 2010 RESEARCH STREAMS We approach key industry issues from multiple angles—collaborating across teams and disciplines—to provide a perspective in context and concert with the entire Telecoms ecosystem We organize our research in the same way multinational operators segment the marketplace

19. OVUM TELECOMS CONTENT 2010 Five-year global outlook with coverage spanning five regions and approximately 50 individual countries, many of our forecasts are produced quarterly and are accompanied by written analysis of global, regional and country markets. Ovum produces more than 70 annual forecasts. For a complete catalog of our 2009-2010 forecasts, please contact us at info@ovum.com. Forecasts Market Segment Profiles Market Reports Interconnection Benchmark Company Profiles Case Studies Benchmarks Analyst Opinion Short event-, news- and trend-driven premium analysis from our global analyst team Assessments of operator and vendor strengths relative to peers and competitors on topics including broadband, IPTV, VPN data pricing, mobile termination regulation, power reduction activities, 40G and 100G equipment and services, NGN policies, smart enabler market, plus enterprise supplier scorecards, and more Analyses of service providers’ activities and progress in improving operations, processes and systems to compete in product and service segments such as broadband, Wi-Fi wholesaling, managed telco services, mobile broadband, mobile payments, mobile shopping, location-based-services, IPTV, digital advertising, operator transformation, open-source software for mobile phones, smart enablers, rural advertising, low ARPU markets, WiMAX operators, and more Studies of marketing, product, service and technology strategies of leading service providers and vendors international comparisons of charges for regulated services and in North America, Middle East and Africa, and Asia-Pacific as well as local loop unbundling rates Ongoing strategic analysis of evolving trends in wholesale, enterprise, consumer, emerging and mature markets, networking, devices, regulation, and components. Includes product segmentation analyses, competitor analyses; market and country profiles and cross-country analyses; market trend and scenario planning analyses, analyst presentations, and strategic recommendations and advice Deep dives on optical networking segments, for example metro WDM, DWDM backbone, aggregation and bandwidth management, plus application segments including carrier Ethernet and converged packet optical (CPO)

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