SlideShare a Scribd company logo
1 of 13
ello
H
                my name is
                 mPower
   Conversational Negotiation for
            Automotive Retail
(an example consumer-engaging mobile application)
Raison d'etre
mPower leverages the unique mobile tablet
experience to empower retailers and customers
to negotiate in a conversational and modern
format.

The iPad provides a seminal user experience to
increase the perceived transparency of the
vehicle acquisition process, to increase
profitability, and to develop a unique user
experience your competition cannot emulate.
Where we've been...

Founded 1999

'99 - present: SaaS, multi-tenant, web apps

Deep experience solving retail business
needs

>500 retail customers

From Top 10 Dealer Groups to individual
broker dealers

'09 - present: iPhone & iPad apps
Apple
                store           Increase
             transaction          CSI
 Too
much
paper
               Vehicle
                               Repeatable
              purchase



  Human
                           Deficit of
connection      Save
                             trust
                time
design Thinking

Game-changing People-centric Patterns

Affordable    Human factors engineering

Highly focused User experience   Prototyping

 User Adoption      Business needs driven

Foundational architecture        User stories

 test-driven design      UI is not scenery
Mobile Form Factors




Video            Phone


        Tablet
Sync to cloud
    Web applications

    Mobile applications                    Web app or
                                           desktop app
    Desktop applications

    Zero on premise server
    hardware necessary


e-auto designs solutions from a single app to a cohesive ecosystem of
 multi-platform entry points driven by business needs, not features.
mPower
One-on-one with customer
in showroom / lounge /
office

Electronic worksheet meets
paperless desking

Select vehicle from inventory

Pre-load deals on each
vehicle

Allow customer to contribute
not simply observe

Push to DMS or CRM

Send to customer
CSI with Consumer-engaging Mobile Applications
Learn more...
 There’s more to “mobile” than a re-
factored dealer web site on a mobile
               device.

            Erik Eggleston
     eeggleston@eautobusiness.com
            704+340+8889
             Charlotte, NC

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Mobile Application Design and Conversational Desking for Automotive Retail

  • 1. ello H my name is mPower Conversational Negotiation for Automotive Retail (an example consumer-engaging mobile application)
  • 2. Raison d'etre mPower leverages the unique mobile tablet experience to empower retailers and customers to negotiate in a conversational and modern format. The iPad provides a seminal user experience to increase the perceived transparency of the vehicle acquisition process, to increase profitability, and to develop a unique user experience your competition cannot emulate.
  • 3. Where we've been... Founded 1999 '99 - present: SaaS, multi-tenant, web apps Deep experience solving retail business needs >500 retail customers From Top 10 Dealer Groups to individual broker dealers '09 - present: iPhone & iPad apps
  • 4. Apple store Increase transaction CSI Too much paper Vehicle Repeatable purchase Human Deficit of connection Save trust time
  • 5. design Thinking Game-changing People-centric Patterns Affordable Human factors engineering Highly focused User experience Prototyping User Adoption Business needs driven Foundational architecture User stories test-driven design UI is not scenery
  • 7. Sync to cloud Web applications Mobile applications Web app or desktop app Desktop applications Zero on premise server hardware necessary e-auto designs solutions from a single app to a cohesive ecosystem of multi-platform entry points driven by business needs, not features.
  • 8. mPower One-on-one with customer in showroom / lounge / office Electronic worksheet meets paperless desking Select vehicle from inventory Pre-load deals on each vehicle Allow customer to contribute not simply observe Push to DMS or CRM Send to customer
  • 9.
  • 10.
  • 11.
  • 12. CSI with Consumer-engaging Mobile Applications
  • 13. Learn more... There’s more to “mobile” than a re- factored dealer web site on a mobile device. Erik Eggleston eeggleston@eautobusiness.com 704+340+8889 Charlotte, NC

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