SlideShare a Scribd company logo
1 of 10
Transcending the Transmission Model:  A Reconstruction of CSR Communication From a Constitutive Perspective (CCO) Dennis Schoeneborn (U of Zurich) Hannah Trittin (U of Zurich) Andreas Georg Scherer (U of Zurich) This study is part of the research project „ Corporate Legitimacy and Corporate Communication “, funded by the Swiss National Science Foundation (SNF)
In Andrew Crane‘s matrix, our paper deals with the right hand side…  Communication as Reflecting Reality Communication as Constituting Reality Internal Focus CSR Integration CSR Interpretation External Focus CSR Identity CSR Image
In CSR communication, a number of studies follow the transmission model of communication Communication as complex  process of meaning negotiation Communication as simple process of package-like information transfer What if CSR took communication seriously? “ There are a variety of communication channels through which information about a company's CSR activities […] can be disseminated ”  (Du et al., 2010: 13)
Trancending transmission by turning to the CCO view („communication constitutes organization“) Organization as communication Communication in/by organizations ,[object Object],[object Object],Time Organization Communication Organization Communication
CCO perspective originates in the interdisciplinary field of organizational communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Montréal School (e.g., Taylor, van Every, Cooren, Robichaud, Giroux, etc.) McPhee & colleagues (e.g., McPhee, Zaug, Iverson,  etc.) „ Boulder School “ (e.g., Kuhn, Ashcraft, Koschmann, etc.) „ Luh Man Group “ (e.g., Luhmann, Seidl, etc.)
Application of CCO view to CSR communication yields various implications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
We contribute to the existing literature by proposing a new theory lens ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BACKUP
CCO view has found resonance in journals from management and organization studies  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Application of CCO view to CSR communication yields three main implications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

Similar to Session 19, Schoeneborn, Trittin & Scherer

ArticleLeadership A communicativeperspectiveGail T .docx
ArticleLeadership A communicativeperspectiveGail T .docxArticleLeadership A communicativeperspectiveGail T .docx
ArticleLeadership A communicativeperspectiveGail T .docx
fredharris32
 
organisational communication
organisational communicationorganisational communication
organisational communication
Shwetha Rapol
 
01 psikologi komunikasi-pengantar
01 psikologi komunikasi-pengantar01 psikologi komunikasi-pengantar
01 psikologi komunikasi-pengantar
nurin_nahariyati
 
Brennan, Niamh M., Merkl-Davies, Doris M., and Beelitz, Annika [2013] Dialogi...
Brennan, Niamh M., Merkl-Davies, Doris M., and Beelitz, Annika [2013] Dialogi...Brennan, Niamh M., Merkl-Davies, Doris M., and Beelitz, Annika [2013] Dialogi...
Brennan, Niamh M., Merkl-Davies, Doris M., and Beelitz, Annika [2013] Dialogi...
Prof Niamh M. Brennan
 
Jamie's FINAL poster
Jamie's FINAL posterJamie's FINAL poster
Jamie's FINAL poster
Jamie McCain
 
Management Communication Quarterly2015, Vol. 29(3) 481 –486.docx
Management Communication Quarterly2015, Vol. 29(3) 481 –486.docxManagement Communication Quarterly2015, Vol. 29(3) 481 –486.docx
Management Communication Quarterly2015, Vol. 29(3) 481 –486.docx
healdkathaleen
 
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docx
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docxRunning head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docx
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docx
agnesdcarey33086
 

Similar to Session 19, Schoeneborn, Trittin & Scherer (20)

ArticleLeadership A communicativeperspectiveGail T .docx
ArticleLeadership A communicativeperspectiveGail T .docxArticleLeadership A communicativeperspectiveGail T .docx
ArticleLeadership A communicativeperspectiveGail T .docx
 
organisational communication
organisational communicationorganisational communication
organisational communication
 
01 psikologi komunikasi-pengantar
01 psikologi komunikasi-pengantar01 psikologi komunikasi-pengantar
01 psikologi komunikasi-pengantar
 
Annotated Bibliography Maker Sample
Annotated Bibliography Maker SampleAnnotated Bibliography Maker Sample
Annotated Bibliography Maker Sample
 
In search of a better understanding of social presence: An investigation into...
In search of a better understanding of social presence: An investigation into...In search of a better understanding of social presence: An investigation into...
In search of a better understanding of social presence: An investigation into...
 
4204-Article Text-9015-2-10-20191001.pdf
4204-Article Text-9015-2-10-20191001.pdf4204-Article Text-9015-2-10-20191001.pdf
4204-Article Text-9015-2-10-20191001.pdf
 
Dr
DrDr
Dr
 
Brennan, Niamh M., Merkl-Davies, Doris M., and Beelitz, Annika [2013] Dialogi...
Brennan, Niamh M., Merkl-Davies, Doris M., and Beelitz, Annika [2013] Dialogi...Brennan, Niamh M., Merkl-Davies, Doris M., and Beelitz, Annika [2013] Dialogi...
Brennan, Niamh M., Merkl-Davies, Doris M., and Beelitz, Annika [2013] Dialogi...
 
Session 10, Tuccillo et al.
Session 10, Tuccillo et al. Session 10, Tuccillo et al.
Session 10, Tuccillo et al.
 
Communication
CommunicationCommunication
Communication
 
Influence of Organizational Communication on Public Employees’ Organizational...
Influence of Organizational Communication on Public Employees’ Organizational...Influence of Organizational Communication on Public Employees’ Organizational...
Influence of Organizational Communication on Public Employees’ Organizational...
 
Organisational communication
Organisational communicationOrganisational communication
Organisational communication
 
Eugenio S Final Presentation Material Results Of Annotated Bibliography Apr12
Eugenio S Final Presentation Material Results Of Annotated Bibliography Apr12Eugenio S Final Presentation Material Results Of Annotated Bibliography Apr12
Eugenio S Final Presentation Material Results Of Annotated Bibliography Apr12
 
Jamie's FINAL poster
Jamie's FINAL posterJamie's FINAL poster
Jamie's FINAL poster
 
Management Communication Quarterly2015, Vol. 29(3) 481 –486.docx
Management Communication Quarterly2015, Vol. 29(3) 481 –486.docxManagement Communication Quarterly2015, Vol. 29(3) 481 –486.docx
Management Communication Quarterly2015, Vol. 29(3) 481 –486.docx
 
The accidental career of a symbolic interactionist: How opportunities, not in...
The accidental career of a symbolic interactionist: How opportunities, not in...The accidental career of a symbolic interactionist: How opportunities, not in...
The accidental career of a symbolic interactionist: How opportunities, not in...
 
Hospitality Supervision And Management
Hospitality Supervision And ManagementHospitality Supervision And Management
Hospitality Supervision And Management
 
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docx
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docxRunning head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docx
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docx
 
Session 16, Schultz & Gond
Session 16, Schultz & GondSession 16, Schultz & Gond
Session 16, Schultz & Gond
 
Using social media to support HE practices (reading and peer review)
Using social media to support HE practices (reading and peer review)Using social media to support HE practices (reading and peer review)
Using social media to support HE practices (reading and peer review)
 

More from csrcomm

More from csrcomm (20)

Keynote Andrew Crane
Keynote Andrew CraneKeynote Andrew Crane
Keynote Andrew Crane
 
Keynote Mette Morsing
Keynote Mette MorsingKeynote Mette Morsing
Keynote Mette Morsing
 
Session 1, Pomering, Johnson & Noble
Session 1, Pomering, Johnson & NobleSession 1, Pomering, Johnson & Noble
Session 1, Pomering, Johnson & Noble
 
Session 1, Farache
Session 1, FaracheSession 1, Farache
Session 1, Farache
 
Session 1, Van der Rijt, Hoeken & Kardol
Session 1, Van der Rijt, Hoeken & KardolSession 1, Van der Rijt, Hoeken & Kardol
Session 1, Van der Rijt, Hoeken & Kardol
 
Session 2, Etter & Morsing
Session 2, Etter & MorsingSession 2, Etter & Morsing
Session 2, Etter & Morsing
 
Session 2, Morsing & Eriksen
Session 2, Morsing & EriksenSession 2, Morsing & Eriksen
Session 2, Morsing & Eriksen
 
Session 2, Lee & Holladay
Session 2, Lee & HolladaySession 2, Lee & Holladay
Session 2, Lee & Holladay
 
Session 2, Tench & Jones
Session 2, Tench & JonesSession 2, Tench & Jones
Session 2, Tench & Jones
 
Session 3, de Vries
Session 3, de VriesSession 3, de Vries
Session 3, de Vries
 
Session 3, Steenhuis & Elving
Session 3, Steenhuis & ElvingSession 3, Steenhuis & Elving
Session 3, Steenhuis & Elving
 
Session 3, Bowers
Session 3, BowersSession 3, Bowers
Session 3, Bowers
 
Session 3, de Bruijn & Elving
Session 3, de Bruijn & ElvingSession 3, de Bruijn & Elving
Session 3, de Bruijn & Elving
 
Session 4, Jarolimek
Session 4, JarolimekSession 4, Jarolimek
Session 4, Jarolimek
 
Session 4, Parani
Session 4, ParaniSession 4, Parani
Session 4, Parani
 
Session 5, Van Loo
Session 5, Van LooSession 5, Van Loo
Session 5, Van Loo
 
Session 5, Ellerup Nielsen & Thomsen
Session 5, Ellerup Nielsen & ThomsenSession 5, Ellerup Nielsen & Thomsen
Session 5, Ellerup Nielsen & Thomsen
 
Session 5, Coombs & Holladay
Session 5, Coombs & HolladaySession 5, Coombs & Holladay
Session 5, Coombs & Holladay
 
Session 5, Faber-Wiener
Session 5, Faber-WienerSession 5, Faber-Wiener
Session 5, Faber-Wiener
 
Session 5, Rademacher
Session 5, RademacherSession 5, Rademacher
Session 5, Rademacher
 

Recently uploaded

Recently uploaded (20)

Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
GenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdfGenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdf
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 

Session 19, Schoeneborn, Trittin & Scherer

  • 1. Transcending the Transmission Model: A Reconstruction of CSR Communication From a Constitutive Perspective (CCO) Dennis Schoeneborn (U of Zurich) Hannah Trittin (U of Zurich) Andreas Georg Scherer (U of Zurich) This study is part of the research project „ Corporate Legitimacy and Corporate Communication “, funded by the Swiss National Science Foundation (SNF)
  • 2. In Andrew Crane‘s matrix, our paper deals with the right hand side… Communication as Reflecting Reality Communication as Constituting Reality Internal Focus CSR Integration CSR Interpretation External Focus CSR Identity CSR Image
  • 3. In CSR communication, a number of studies follow the transmission model of communication Communication as complex process of meaning negotiation Communication as simple process of package-like information transfer What if CSR took communication seriously? “ There are a variety of communication channels through which information about a company's CSR activities […] can be disseminated ” (Du et al., 2010: 13)
  • 4.
  • 5.
  • 6.
  • 7.
  • 9.
  • 10.

Editor's Notes

  1. * Very happy to be here * Long thought process on which of my papers to present * Paper in progress (cf. Karen meeting, Jim March seminar) Partial paper so-to-speak, will be presented at EGOS in Gothenburg Serves as umbreall for much of my research from recent years
  2. xxx