Lightning Round Presentation at Educause 2008 in Orlando Florida

1. Good Business Intelligence
Evolution: Designing Library
Instruction Programs for the 21st
Century
Christopher Sean Cordes,
Assistant Professor Instruction Services
Coordinator, Western Illinois University

2. What is BI—Bib and Biz
• Bibliographic Instruction-Library instruction
that focuses on practical application of
concepts, tools, technology, and techniques
for solving problems with information.
• Business Information-Technologies,
applications, and practices for the collection,
integration, analysis, and presentation of
business information to support better
business decision making.

3. ACRL Standards for Coordinators
• Standards for Proficiencies for Instruction Librarians and
Coordinators http://www.ala.org/ala/acrl/acrlstandards/profstandards.cfm
• 1.6. Represents the instructional program in the strategic
planning process.
• 1.7. Documents the activities, effectiveness, and needs of the
instruction program through statistical analysis, formal
reports, presentations, and data analysis.
• 1.8. Helps create teaching environments that support the
needs of the instruction program.
• 4.3. Identifies and communicates regularly with those
responsible for curriculum decisions at the institution,
college, or department level.
• 6.8 Identifies, encourages, and supports training
opportunities for librarians in instructional design and
incorporating technology to support pedagogy.

4. • 8.3. Anticipates growth and change when planning
instructional services, and adapts plans to these
changes.
• 8.4. Links instructional services to the mission of the
institution and other campus planning documents and
relevant off-campus documents (e.g., national standards,
key publications, and reports).
• 9.6. Encourages librarians to experiment and take risks,
to try new approaches and technologies, and to share
experiences and materials.
• 10.4. Identifies relevant existing events, lobbies to be
included in those events, and creates new special events
promoting the library instruction program.
ACRL Standards for Coordinators

5. Planning
• Participate in development of University and Library
strategic plan
• Participate in the Council of General Education
• Participate in the Campus Mobile computing Task
Force
• Participate in Library Technology Advisory Board
• Develop for credit courses in information and digital
literacy

6. Management
• Develop and manage classroom technology
• Coordinate instruction program using ongoing
assessments of current and projected workload
• maintain data files of all instructional courses and
activities
• Develop and manage digital production studios and
gaming programs

7. Support
• Deliver training and workshops in library
technology
• Develop support processes for library
instruction sessions, courses, programs
• Create guides and tutorials to provide faculty
and user support

8. Applications
• Planning-Excel Spreadsheets, Google Docs, Needs
assessment surveys, Online Student Evaluations
• Management-Zimbra Collaboration Suite,
NetSupport Classroom Control, Meebo Chat
• Support- SpringShare Libguides, iLife, Adobe

9. Managing Change
Strategies Education & Communication
• Participation & Involvement
• Negotiation & Agreement
• Manipulation & Co-optation
• Explicit & Implicit Coercion
Monitor environment to keep with impact of change
+ Digital communication, PDA, cell phones, email makes it easier
to keep track of change impact and provide prompt feedback
- Increases the work pace, rduce time for reflective analysis,
increase amount of information to process