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Are You Doing It Right?
    DOs & DON‘Ts of
      Mobile PPC
      Crystal (Anderson) O‘Neill
               @Crystala


                                   1
Important:
‘Mobile’ =full browser devices in
          today’s preso!


                                    2
#1 – Don’t:
Launch without a strategy


                            3
Mobile searchers DO NOT behave
     like desktop searchers



                             4
5
They search at different times




                                 6
7
They search for different ‗stuff‘




                                    8
 64% of smartphone owners are now using their mobile devices to shop
    online

   74% of smartphone owners used their devices to get directions and other
    location-related information as of February 2012 — up from 55% last
    May

   44% access the site of a retailer where they typically shop

   34% downloaded a retailer‘s app

   24% search for a coupon to use at checkout or use a barcode-scanning
    app to comparison shop


Sources: (Source: eDigitalResearch and Portaltech Reply, 2012) (Source: Pew Research Center, 2012) (Source: Nielsen, 2012)

                                                                                                                             9
Do:
         Some research.
Get to know the mobile searcher.
 Use what you know to develop
          your strategy.

                               10
#2 – Don’t:
Use your desktop conversion
 for your mobile conversion

                         11
We just saw mobile searchers
 don‘t behave or search like
    desktop searchers …


                               12
So don‘t give them
 the same thing!



                     13
Desktop Ad



Mobile Ad



             14
Desktop Ad



Mobile Ad




             15
Do:
 Combine your knowledge of
    mobile searchers + your
business to determine your best
      mobile conversion

                              16
#3 – Don’t:
Group all devices together


                             17
One of the biggest money wasters
   we see auditing accounts is
       targeting ALL devices


                               18
19
Do:
Segment your campaigns by
          device


                            20
Bonus Do:
Test granular segmenting of
      Mobile campaigns


                              21
22
#4 – Don’t:
Be lazy & replicate your
   desktop keywords

                           23
Mobile keypads are TINY




                          24
Do:
Remember the ‗Fat Finger
   Syndrome‘ & include
 Broad & MBM to capture
   all the misspellings

                           25
Bonus Do:
Remember people are generally
 ‗mobile‘ & looking for ‗fast‘ info
  when using mobile devices …




                                  26
So focus on short tail terms!




                                27
#5 – Don’t:
Duplicate your desktop ads


                         28
Do:
Utilize extensions like
    call & location


                          29
30
#6 – Don’t:
Forget a mobile device
      is a phone

                         31
It‘s the most obvious but often
           forgotten …



                                  32
This is a true story …




                         33
Increased Mobile
               Conversions over
               400% year over year!
Ran Call
Extensions &                          Launched
Mobile Site                           Call Only




                                              34
Do:
Remember people use their
mobile devices to make calls


                               35
#7 – Don’t:
Use your desktop bids


                        36
Don‘t assume you‘ll have the
same (or cheaper) CPCs because
 the mobile space is newer and
       less competitive …


                             37
38
39
Do:
Remember there is limited space
       for Mobile ads


                              40
Bonus Do:
Use AdWords keyword tool to pull
      mobile cpc estimates


                               41
42
#8 – Don’t:
Set & Forget


               43
Position 3, 4 or 5 may be optimal
  in desktop campaigns but it‘s
   pretty much non-existent for
            mobile ads!


                                44
Do:
Adjust bids often – competition is
               fierce!




                                 45
#9 – Don’t:
Send Mobile Traffic
 To Your Website

                      46
Nothing is worse than seeing a
great mobile ad and then being
          sent here ….


                             47
48
49
50
Say hello to:




                51
Do:
Send ads to mobile friendly pages



                                52
Bonus Do:
Use Google‘s GoMo host
     of free tools
 www.howtogomo.com

                         53
54
55
#10 – Don’t:
Replicate Desktop Landing
           Pages

                        56
Do:
Use Mobile Site Best Practices!
           Keep it simple
        Focus on conversion
  Use mobile features, like click to call
   Think ―tap-able‖ not ―click-able‖
       Use vertical navigation
    Page size & load time matters
                                             57
58
59
60
Bonus Do:
Use GoMo‘s mobile site builder to
   get started - free for 1 year!


                                61
62
That was A LOT.




                  63
Slides can be found here:



           Come chat after!
                  OR
         Tweet me: @crystala
Email me: Crystala@seerinteractive.com


            Thank you!
                                         64

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Dos and don'ts of mobile ppc