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Online Reputation 
Managment 
(ORM)
Online Reputation Management 
Online reputation management is the understanding 
or influencing of an individual's or business's 
reputation. 
It was originally coined as a public relations term, but 
advancement in computing, the internet and social 
media made it primarily an issue of search results.
Why ORM is Critically 
Important Today and 
in the Future
1 Billion Names are 
Googled Every Day
Google & Yelp
We Live in Google’s World
SEO is Dead (or Dying) 
Paid Placement & 
Social Proof Rules
What Did Google Look 
Like in 2008?
And It’s Not Going to 
Get Any Better...
What’s the Worlds’ Most 
Popular Mobile App?
Google Maps for Mobile 
54% of Global Smartphone 
Owners Use it Monthly 
(Aug 2013)
Yelp
Sensis Has Gone 
All-In on Yelp
As of 2012, 45 percent of 
Yelp searches are done 
from a mobile device
But There is Lots of 
Controversy Around 
Yelp and It’s Power
So Let’s Get Started with 
Your Personal ORM 
Project!
Getting Started 
- with - 
Look great when employers, clients and even dates Google you.
BrandYourself empowers anyone to 
take control of Google results for 
their own name & improve their 
online reputation.
BrandYourself is the first DIY 
online reputation management 
tool that takes you through the 
process of improving Google 
results for your name.
TURN THIS INTO THIS
By boosting positive links & profiles about you, like: 
A PERSONAL 
WEBSITE 
NEWS 
ARTICLES 
SOCIAL MEDIA 
PROFILES 
(And other types of web content!)
Not all links are 
created equal
Submit a positive profile or link about you that you want people to find 
when they Google your name in the My Links tab. Links rank differently in search results for a number of reasons 
• How credible the domain/ 
site it’s associated with 
• how recent it was 
posted/updated 
• Popularity - Views, likes, 
shares, comments, etc. 
• Keywords - Where does 
your name appear & how 
many times 
! 
! 
News initially ranks well b/c search engines view 
them as credible & relevant but may drop in 
rankings once no longer relevant 
Social media profiles rank well because they 
are a credible site about you that can be 
constantly updated
DIY TOOL
when they Google your name in the My Links tab. 1 
Submit a positive profile or link about you that you want people to find 
Start by submitting one of our top recommended profiles. If you don’t have one of those, 
click the “(+) view all” link on the right to see more recommendations 
Or paste a link in 
the bar and hit 
“submit”!
If you click “(+) View all” in the previous screenshot, you’ll see the full list 
of recommended profiles, if you have one, just click its name to submit it
results for your name 2 
Follow the suggested Boost Steps to help the link rank higher in Google 
When you submit a profile or link (we picked LinkedIn here), our software automatically analyzes it and 
finds steps you can take to help it rank higher in Google. Click “Boost” to see the ones you should take.
You’ll see this overview popup when you click “Boost”. It lists all the steps you can take to 
help your LinkedIn. Every step you take will help make the link more search engine friendly
Setting my name is my first boost step because my name on LinkedIn is “PeteK179”, which is 
a problem. I need to change it to “Pete Kistler” (my full name) so Google knows it’s about me.
To do this step, I’ll click the “set your name” link. This will open simple 
directions showing me how to change my name correctly on LinkedIn.
BrandYourself links to the exact page on LinkedIn where I can set my name. I’ll change my name 
to “Pete Kistler”, click save, close this LinkedIn window and then return to BrandYourself.
Back on BrandYourself, click “ 3 Verify this step” to mark the step as complete.
Woohoo! This step is complete, and my LinkedIn profile is now more likely to 
rank higher when people Google “Pete Kistler” 
Earn boost 
points with each 
completed step - 
see how many 
you can get!
Keep submitting positive profiles/links about you. You can submit up to 3 
links as a free BrandYourself user and unlimited links as a premium user. 4 
IMPORTANT: My LinkedIn won’t immediately rank higher. In can take 
Google 2-6 weeks to rerank it among millions of other webpages.
receive alerts when something changes. 5 
Monitor your profile / links’ movement in search rankings & 
If you find a link slipping in results or not ranking as high as you would 
like, revisit the boost steps for tips to keep it relevant & ranking well.
Set up your BrandYourself profile in the profile tab. It’s 
optimized to rank well in search results for your name. 6 
Fill out all areas of your profile completely to give it the BEST chance to 
rank well for your name.
6 See when someone visits your BrandYourself profile 
Know if the hiring manager looked you up after the job interview or put a link to your profile 
on your resume and know if your resume has been looked at
CONCIERGE SERVICES
For most situations, our DIY tool is all you need to start improving your 
Google results, but some situations need more hands-on attention. 
That’s Trevor, one of our 
Reputation Specialists 
As a client of our Concierge Services, a Reputation Specialist will create and implement a custom 
strategy to improve your online presence and make sure you put your best foot forward online.
NEED MORE HELP?
Contact our awesome support team 
Or chat with someone 
during business hours 
(yes, a real person!) 
315-565-1799 
support@brandyourself.com ( )

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Glenn Lazarus- Why Your Observability Strategy Needs Security Observability
 

ALPMA Online Reputation Management Workshop

  • 2. Online Reputation Management Online reputation management is the understanding or influencing of an individual's or business's reputation. It was originally coined as a public relations term, but advancement in computing, the internet and social media made it primarily an issue of search results.
  • 3. Why ORM is Critically Important Today and in the Future
  • 4. 1 Billion Names are Googled Every Day
  • 6. We Live in Google’s World
  • 7. SEO is Dead (or Dying) Paid Placement & Social Proof Rules
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  • 50. What Did Google Look Like in 2008?
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  • 52. And It’s Not Going to Get Any Better...
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  • 56. What’s the Worlds’ Most Popular Mobile App?
  • 57. Google Maps for Mobile 54% of Global Smartphone Owners Use it Monthly (Aug 2013)
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  • 61. Yelp
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  • 63. Sensis Has Gone All-In on Yelp
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  • 65. As of 2012, 45 percent of Yelp searches are done from a mobile device
  • 66. But There is Lots of Controversy Around Yelp and It’s Power
  • 67. So Let’s Get Started with Your Personal ORM Project!
  • 68. Getting Started - with - Look great when employers, clients and even dates Google you.
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  • 72. BrandYourself empowers anyone to take control of Google results for their own name & improve their online reputation.
  • 73. BrandYourself is the first DIY online reputation management tool that takes you through the process of improving Google results for your name.
  • 75. By boosting positive links & profiles about you, like: A PERSONAL WEBSITE NEWS ARTICLES SOCIAL MEDIA PROFILES (And other types of web content!)
  • 76. Not all links are created equal
  • 77. Submit a positive profile or link about you that you want people to find when they Google your name in the My Links tab. Links rank differently in search results for a number of reasons • How credible the domain/ site it’s associated with • how recent it was posted/updated • Popularity - Views, likes, shares, comments, etc. • Keywords - Where does your name appear & how many times ! ! News initially ranks well b/c search engines view them as credible & relevant but may drop in rankings once no longer relevant Social media profiles rank well because they are a credible site about you that can be constantly updated
  • 79. when they Google your name in the My Links tab. 1 Submit a positive profile or link about you that you want people to find Start by submitting one of our top recommended profiles. If you don’t have one of those, click the “(+) view all” link on the right to see more recommendations Or paste a link in the bar and hit “submit”!
  • 80. If you click “(+) View all” in the previous screenshot, you’ll see the full list of recommended profiles, if you have one, just click its name to submit it
  • 81. results for your name 2 Follow the suggested Boost Steps to help the link rank higher in Google When you submit a profile or link (we picked LinkedIn here), our software automatically analyzes it and finds steps you can take to help it rank higher in Google. Click “Boost” to see the ones you should take.
  • 82. You’ll see this overview popup when you click “Boost”. It lists all the steps you can take to help your LinkedIn. Every step you take will help make the link more search engine friendly
  • 83. Setting my name is my first boost step because my name on LinkedIn is “PeteK179”, which is a problem. I need to change it to “Pete Kistler” (my full name) so Google knows it’s about me.
  • 84. To do this step, I’ll click the “set your name” link. This will open simple directions showing me how to change my name correctly on LinkedIn.
  • 85. BrandYourself links to the exact page on LinkedIn where I can set my name. I’ll change my name to “Pete Kistler”, click save, close this LinkedIn window and then return to BrandYourself.
  • 86. Back on BrandYourself, click “ 3 Verify this step” to mark the step as complete.
  • 87. Woohoo! This step is complete, and my LinkedIn profile is now more likely to rank higher when people Google “Pete Kistler” Earn boost points with each completed step - see how many you can get!
  • 88. Keep submitting positive profiles/links about you. You can submit up to 3 links as a free BrandYourself user and unlimited links as a premium user. 4 IMPORTANT: My LinkedIn won’t immediately rank higher. In can take Google 2-6 weeks to rerank it among millions of other webpages.
  • 89. receive alerts when something changes. 5 Monitor your profile / links’ movement in search rankings & If you find a link slipping in results or not ranking as high as you would like, revisit the boost steps for tips to keep it relevant & ranking well.
  • 90. Set up your BrandYourself profile in the profile tab. It’s optimized to rank well in search results for your name. 6 Fill out all areas of your profile completely to give it the BEST chance to rank well for your name.
  • 91. 6 See when someone visits your BrandYourself profile Know if the hiring manager looked you up after the job interview or put a link to your profile on your resume and know if your resume has been looked at
  • 93. For most situations, our DIY tool is all you need to start improving your Google results, but some situations need more hands-on attention. That’s Trevor, one of our Reputation Specialists As a client of our Concierge Services, a Reputation Specialist will create and implement a custom strategy to improve your online presence and make sure you put your best foot forward online.
  • 95. Contact our awesome support team Or chat with someone during business hours (yes, a real person!) 315-565-1799 support@brandyourself.com ( )