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Building Employee
Experiences and Awareness
   of Future Endeavours
       Thursday 9:15 - 10:15
      Infonex Winnipeg 2008

          Chris Hylton
AGENDA
1. Providing proper job training and
preparation for urban city employment
2. Issues and barriers that may arise:
employment and cultural awareness
3. How to teach your employees to be more
assertive
4. Improving employees' communication skills
Realities of working in big cities
5. Case study on internet learning for
Aboriginal communities
6. Mentoring programs
7. Examples of partnerships
About CG Hylton
Human Resource Consultants
  – Salary grids
  – Job description reviews
  – Pay for performance systems
  – Salary surveys
  – Department workplans

Employee Benefit Brokers
  – Benefit reviews, plan design, quotes
1. Providing proper job training and
preparation for urban employment
Job duties
Skills required
Employee skills
Identify the gap
Train to overcome the gap

Fits in perfectly with new workers who are all
about themselves
Sask Nursing and Medicine

National Native Access Program to Nursing
NNAPN was established in 1985

Past funding: Medical Services Branch & Indian
and Inuit Health Careers Program - Saskatchewan
Branch

NNAPN had 196 students come through the spring
orientation program from 1986 to 1997
Now
Currently a support and retention service for the
  Nursing Education Program of Saskatchewan (NEPS),
  Post-RN, LPN, Second Degree Option Program, MN
  Program and Medical students

Name change: Native Access Program to
  Nursing/Medicine NAPNM

Current funding: First Nations Inuit Health Branch ,
  SIAST Nursing Division and the U of S (College of
  Nursing, College of Medicine) and SaskLearning –
  Advanced Ed & Employment
Mission Statement

Success and Excellence for Aboriginal
  Health Science Students

Goal: Recruit and retain Aboriginal students
  in the Bachelor of Nursing Program & the
  MD Program in the College of Medicine

Referrals to other programs
Long Term Vision:

Increasing the number of Aboriginal
   Peoples in the healing careers

Working towards balanced, healthy,
     Aboriginal communities
Promotion & Recruitment:

Career Fairs
Advertising
Super Saturdays
Science Camps
Presentations
Mailouts
                     Medical Student
                  Little Pine First Nation
                     2008 Graduate
Promotion & Recruitment:
Emphasize math and
science preparation at
high school
Aboriginal role models
help with recruitment
efforts in Aboriginal
communities
NAPN/M website

                          Tanny Yole-
                            Merasty
                         3rd Year NEPS
                         Class of 2009
Promotion & Recruitment:

Keep in touch with
  graduates
Inquiries: SK Toll-free
  line & e-mail
Community meetings
Profile students
                          Aboriginal Achievement Week
                                      2007
                                Nursing students
                               Vanessa Aubichon,
                           Sasha Yole-Merasty, Nicole
                           Marshall, Vanessa Laflamme
Current Statistics: Nursing
There are 200+ Aboriginal students in Nursing (Regina,
Saskatoon, Prince Albert)
NEPS- Saskatoon and Regina sites, accepted 40+ self-identified
Aboriginal Nursing students in 2007
        In 2007/08:
Saskatoon and Regina will have 57 equity seats – 29 and 28
respectively
Prince Albert has 40 seats
We have had over 70+ Aboriginal NEPS graduates the past two
years
Medicine

There are currently 14 Aboriginal students
  studying in the MD Program:
   Year One – 6 Year Two – 3
   Year Three – 4 Year Four - 1
14 Aboriginal MD Graduates since 1993 and
  3 Aboriginal grads prior to 1993
21 self-identified Aboriginal applicants this
  year for 8 equity seats
Dentistry

3 Aboriginal seats reserved
There are 9 Aboriginal students currently
  enrolled in the program -10% of the total
  enrolment (111) in the College.
2003-2004: 1 admitted; 2004-05: 2 admitted;
  2006-07: 4 admitted; 2007-08: 3 admitted
In the past two years twice as many
  applications over the quota from Aboriginal
  students
Health Science Stats – U of S

240 Aboriginal Nursing Education Program
  of Saskatchewan students - 98 Saskatoon,
  38 Regina, 104 Prince Albert
5 Aboriginal Masters students in Nursing
14 students in Medicine
9 in Dentistry
22 in Kinesiology
30 in Pharmacy and Nutrition
1 In Vet Med
Capacity Building Partners
Nursing Education Program of Saskatchewan
  (N.E.P.S.) – College of Nursing (U of S),
  SIAST Nursing Division, First Nations
  University of Saskatchewan
U of S - College of Medicine
U of S - Aboriginal Students’ Centre
U of S - College of Arts & Science
Saskatoon Health Region
Indigenous Peoples Health Research Centre
SK Health Boards (SAHO)
Success!




           Source: Val Arnault
2. Issues and barriers that may arise:
employment and cultural awareness
What cultural issues do you think would
impact at work?
3. How to teach your employees to
        be more assertive
Is being assertive an issues with your
community members?
4. Improving employees'
        communication skills
What is the number one fear?

Dying? Being caught stealing? Going to the
dentist? In a car accident and having dirty
underwear?

NO

What is it? Don’t look
Public Speaking
Why? What is the big deal? You have ideas
jokes, stories, tell them!

Does anyone know what mind mapping is?
Mind mapping

Mind Mapping® invented and copyrighted by
 Tony Buzan "a mind map consists of a
 central word or concept, around the central
 word you draw the 5 to 10 main ideas that
 relate to that word. You then take each of
 those child words and again draw the 5 to 10
 main ideas that relate to each of those
 words."
Tests
           Assignments            Exams

                         Marks
 Forgetting
                                            Attendance
              Time                   Cost
Holidays

                                            Heat /Light
                          Topic
Homework



                     Mind-Mapping
Sources                      Sources

Marks     PROS        CONS   Marks

Time                         Time

             Year-round
Cost          Schooling      Cost


            Mind-Mapping
You have to do a presentation
Give me a topic for a talk - any idea?

What ideas relate to this topic?

Jot them down, draw circles around them in
groups
5. Realities of working in big cities

What special challenges do cities pose for
workers?
6. Case study on internet learning
    for Aboriginal communities
In 1999, the Sunchild E-Learning Community was
established to develop and deliver high-quality
education aimed exclusively at the educational
needs of grades 9 to 12 Aboriginal students
in 12 First Nations communities across Canada.

The Sunchild E-Learning Community is a private,
non-profit, non-government funded and
incorporated school that provides First Nations
learners with access to a range of education
choices through an e-learning delivery service.
Sunchild E-Learning
The choices include: high school diploma courses;
basic adult upgrading programs; trades training;
industry training; and university courses.
It augments and supports conventional school
programs by offering Aboriginal students accessible,
responsive,
flexible, and culturally respectful curricula.
The school is an example of how First Nations are
exerting control over their educational futures by
embracing technology in order to meet specific
learning needs.
The Sunchild E-Learning Community consists of a
mix of live instruction and archived tutorials that offer
individual learners the opportunity to work in a structured
and interactive environment. At the same time, Sunchild
provides flexibility in the pace at which individuals
may learn, accommodating the varied responsibilities
of family and work.
• Students access the Sunchild E-Learning Community
from their desktop through an Internet connection
that links them to their on-line instructor.
• Students are provided with a blend of instructor supported
e-learning courses that incorporate audio,
video, whiteboard and chat capabilities (operating
over a common telephone line using compressed
software—WebCT and Elluminate Live).
Sunchild

Martin Sacher
Program Administrator
P.O. Box 1149
Rocky Mountain House AB
T4T 1A8
Tel: (403) 989-3476
Fax: (403) 989-3614
E-mail: sacher@sccyber.net
7. Examples
Success Story #1

The Alexis First Nation # 133 is located on
the shores of Lac Ste. Anne, in Alberta. The
Band has other reserve lands in Whitecourt,
Cardinal River near Jasper National Park,
and Elk River Crossing in the foothills of
Jasper
Alexis Band Profile
There are approximately 1400 Alexis Band
  Members, of which 800 members reside on
  reserve # 133. There are 600 members
  residing off reserve to pursue higher
  education or employment
There is a high youth population between the
  ages of 16 to 30, which comprises about 45%
  of our population
Western Lakota
Drilling Program



Drilling Program
Nakoda Construction
Oil field construction business in operation for
  2 years. The business is run somewhat like a
  temp agency with 5 or 6 permanent
  employees and approximately 30 to 40
  temporary finding work in the oil field for
  bands members.
The employee base is predominantly from
  Tsuu T’ina or Alexis Nakota Sioux Nation
Day Rates
Foreman (with 4x4 & cell) $500
Supervisor On Site $40 / hour
Labour $35 / hour
Environment Impact Liaison (with 4x4 pick up / cell)
$300
Professional Fees $1,000
Meals, Incidentals, Travel $150
Subsistence $125
Nakoda
Co does not discriminate so will certainly hire
  outside the band
Last year they made around $1.5 M and recently
  received a grant for equipment from INAC
www.alexisnakotasioux.com
What is this?
Deeper Meaning
As we worked to finalize this project, we were
  continually guided by the vision of one of our
  elders, Mary Paul, who said in 1994 that it was
  within the St. Eugene Mission that the
  culture of the Kootenay Indian was taken
  away, and it should be within that building
  that it's returned.
St Eugene Mission

Near Cranbrook
Chief Sophie Pierre
Key is a partnership between a Hotel Chain,
 Delta, and the Ktunaxa Nation who had the
 location, valued heritage landmark, history
 and cultural features
The Ktunaxa Kinbasket Tribal Council has received
  approval for $3 million in federal funding for the
  redevelopment of the historic St. Eugene Mission,
  which will be a major component of a new $40.8
  million international four-season resort in the
  Rockies.
Delta Hotels will build and operate a separate 125-
  room hotel, casino and conference centre slated
  to open in May 2002.
Guess what happened?
1.

2.

3.

4.

5.
Aboriginal Tourism
Is fast becoming one of the hottest
  international trends.
Last year $474 million (not including casinos)
  was spent on Aboriginal tourism
With casinos this number rises to 4.9 billion!!
Either directly or indirectly across Canada
  Aboriginal tourism employs over 32,000
  people

This is only the beginning!

Aboriginals possess 2 of tourisms greatest
 assets, does anyone know what they are?
What can you do?

Who has a tourist attraction ready to accept
  groups of 20 tourists 50 times a year?

Who wants to create jobs in this area?

Tell chris@hylton.ca

Maybe we can collaborate together on this
8. Mentoring Definition
Mentoring: acting as mentor: the task of acting as a
mentor to somebody, especially a junior colleague, or
the system of appointing mentors

Mentor: Experienced adviser and supporter: somebody,
usually older and more experienced, who advises and
guides a younger, less experienced person

Trainer: a senior or experienced person in a company
or organization who gives guidance and training to
others
Question of the Day


What does an interactive mentoring program
look like to your community or organization?
Mentoring Concepts
Turning into positives
Create structure that is culturally relevant

  – Opportunities that are a cultural match
  – Job shadowing
  – Job sharing
Job Shadowing
What is it?

Any examples?

Schools
Job Sharing
Higher percentage of single families

Cultural match!! Family first

Limited resources (i.e. daycare – or not open
when one starts work)
Job Sharing
Ensure real input into org. (make it part of
policies)
One week on, one week off , two on three on,
three on two on
Social sharing (shared daycare)
Use of technology
Computer links, office home
Good notes
Cultural Fit!!
Our offer to you

Please call if you have any HR, or workplace
  issue that you are overwhelmed with
We can help you

We also are pleased to do Free Workshops for
 your organization (some limits apply) Let us
 know what your needs are and we will make
 it happen!




                                               57
CG Hylton - Services

HR Consulting            Benefits, Pensions,
Job Descriptions          EAP
Salary Grids             Strategic Planning
Wellness at Work         Drug and Alcohol
                           programs
Staff Morale
                         Dept re-orgs
Training and
  Workshops              Leadership
                           compensation

             Tel 403 264 5288
             chris@hylton.ca
                                        58
Encouraging Collaboration


CG Hylton Inc would like to thank you
for the opportunity to meet with you
today

Questions?

chris@hylton.ca
tel 800 449-5866

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Aboriginal Workplace Readiness Training

  • 1. Building Employee Experiences and Awareness of Future Endeavours Thursday 9:15 - 10:15 Infonex Winnipeg 2008 Chris Hylton
  • 2. AGENDA 1. Providing proper job training and preparation for urban city employment 2. Issues and barriers that may arise: employment and cultural awareness 3. How to teach your employees to be more assertive 4. Improving employees' communication skills Realities of working in big cities 5. Case study on internet learning for Aboriginal communities 6. Mentoring programs 7. Examples of partnerships
  • 3. About CG Hylton Human Resource Consultants – Salary grids – Job description reviews – Pay for performance systems – Salary surveys – Department workplans Employee Benefit Brokers – Benefit reviews, plan design, quotes
  • 4. 1. Providing proper job training and preparation for urban employment Job duties Skills required Employee skills Identify the gap Train to overcome the gap Fits in perfectly with new workers who are all about themselves
  • 5. Sask Nursing and Medicine National Native Access Program to Nursing NNAPN was established in 1985 Past funding: Medical Services Branch & Indian and Inuit Health Careers Program - Saskatchewan Branch NNAPN had 196 students come through the spring orientation program from 1986 to 1997
  • 6. Now Currently a support and retention service for the Nursing Education Program of Saskatchewan (NEPS), Post-RN, LPN, Second Degree Option Program, MN Program and Medical students Name change: Native Access Program to Nursing/Medicine NAPNM Current funding: First Nations Inuit Health Branch , SIAST Nursing Division and the U of S (College of Nursing, College of Medicine) and SaskLearning – Advanced Ed & Employment
  • 7. Mission Statement Success and Excellence for Aboriginal Health Science Students Goal: Recruit and retain Aboriginal students in the Bachelor of Nursing Program & the MD Program in the College of Medicine Referrals to other programs
  • 8. Long Term Vision: Increasing the number of Aboriginal Peoples in the healing careers Working towards balanced, healthy, Aboriginal communities
  • 9. Promotion & Recruitment: Career Fairs Advertising Super Saturdays Science Camps Presentations Mailouts Medical Student Little Pine First Nation 2008 Graduate
  • 10. Promotion & Recruitment: Emphasize math and science preparation at high school Aboriginal role models help with recruitment efforts in Aboriginal communities NAPN/M website Tanny Yole- Merasty 3rd Year NEPS Class of 2009
  • 11. Promotion & Recruitment: Keep in touch with graduates Inquiries: SK Toll-free line & e-mail Community meetings Profile students Aboriginal Achievement Week 2007 Nursing students Vanessa Aubichon, Sasha Yole-Merasty, Nicole Marshall, Vanessa Laflamme
  • 12. Current Statistics: Nursing There are 200+ Aboriginal students in Nursing (Regina, Saskatoon, Prince Albert) NEPS- Saskatoon and Regina sites, accepted 40+ self-identified Aboriginal Nursing students in 2007 In 2007/08: Saskatoon and Regina will have 57 equity seats – 29 and 28 respectively Prince Albert has 40 seats We have had over 70+ Aboriginal NEPS graduates the past two years
  • 13. Medicine There are currently 14 Aboriginal students studying in the MD Program: Year One – 6 Year Two – 3 Year Three – 4 Year Four - 1 14 Aboriginal MD Graduates since 1993 and 3 Aboriginal grads prior to 1993 21 self-identified Aboriginal applicants this year for 8 equity seats
  • 14. Dentistry 3 Aboriginal seats reserved There are 9 Aboriginal students currently enrolled in the program -10% of the total enrolment (111) in the College. 2003-2004: 1 admitted; 2004-05: 2 admitted; 2006-07: 4 admitted; 2007-08: 3 admitted In the past two years twice as many applications over the quota from Aboriginal students
  • 15. Health Science Stats – U of S 240 Aboriginal Nursing Education Program of Saskatchewan students - 98 Saskatoon, 38 Regina, 104 Prince Albert 5 Aboriginal Masters students in Nursing 14 students in Medicine 9 in Dentistry 22 in Kinesiology 30 in Pharmacy and Nutrition 1 In Vet Med
  • 16. Capacity Building Partners Nursing Education Program of Saskatchewan (N.E.P.S.) – College of Nursing (U of S), SIAST Nursing Division, First Nations University of Saskatchewan U of S - College of Medicine U of S - Aboriginal Students’ Centre U of S - College of Arts & Science Saskatoon Health Region Indigenous Peoples Health Research Centre SK Health Boards (SAHO)
  • 17. Success! Source: Val Arnault
  • 18. 2. Issues and barriers that may arise: employment and cultural awareness What cultural issues do you think would impact at work?
  • 19. 3. How to teach your employees to be more assertive Is being assertive an issues with your community members?
  • 20. 4. Improving employees' communication skills What is the number one fear? Dying? Being caught stealing? Going to the dentist? In a car accident and having dirty underwear? NO What is it? Don’t look
  • 21. Public Speaking Why? What is the big deal? You have ideas jokes, stories, tell them! Does anyone know what mind mapping is?
  • 22. Mind mapping Mind Mapping® invented and copyrighted by Tony Buzan "a mind map consists of a central word or concept, around the central word you draw the 5 to 10 main ideas that relate to that word. You then take each of those child words and again draw the 5 to 10 main ideas that relate to each of those words."
  • 23.
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  • 25. Tests Assignments Exams Marks Forgetting Attendance Time Cost Holidays Heat /Light Topic Homework Mind-Mapping
  • 26. Sources Sources Marks PROS CONS Marks Time Time Year-round Cost Schooling Cost Mind-Mapping
  • 27. You have to do a presentation Give me a topic for a talk - any idea? What ideas relate to this topic? Jot them down, draw circles around them in groups
  • 28. 5. Realities of working in big cities What special challenges do cities pose for workers?
  • 29. 6. Case study on internet learning for Aboriginal communities In 1999, the Sunchild E-Learning Community was established to develop and deliver high-quality education aimed exclusively at the educational needs of grades 9 to 12 Aboriginal students in 12 First Nations communities across Canada. The Sunchild E-Learning Community is a private, non-profit, non-government funded and incorporated school that provides First Nations learners with access to a range of education choices through an e-learning delivery service.
  • 30. Sunchild E-Learning The choices include: high school diploma courses; basic adult upgrading programs; trades training; industry training; and university courses. It augments and supports conventional school programs by offering Aboriginal students accessible, responsive, flexible, and culturally respectful curricula. The school is an example of how First Nations are exerting control over their educational futures by embracing technology in order to meet specific learning needs.
  • 31. The Sunchild E-Learning Community consists of a mix of live instruction and archived tutorials that offer individual learners the opportunity to work in a structured and interactive environment. At the same time, Sunchild provides flexibility in the pace at which individuals may learn, accommodating the varied responsibilities of family and work. • Students access the Sunchild E-Learning Community from their desktop through an Internet connection that links them to their on-line instructor. • Students are provided with a blend of instructor supported e-learning courses that incorporate audio, video, whiteboard and chat capabilities (operating over a common telephone line using compressed software—WebCT and Elluminate Live).
  • 32. Sunchild Martin Sacher Program Administrator P.O. Box 1149 Rocky Mountain House AB T4T 1A8 Tel: (403) 989-3476 Fax: (403) 989-3614 E-mail: sacher@sccyber.net
  • 34. Success Story #1 The Alexis First Nation # 133 is located on the shores of Lac Ste. Anne, in Alberta. The Band has other reserve lands in Whitecourt, Cardinal River near Jasper National Park, and Elk River Crossing in the foothills of Jasper
  • 35. Alexis Band Profile There are approximately 1400 Alexis Band Members, of which 800 members reside on reserve # 133. There are 600 members residing off reserve to pursue higher education or employment There is a high youth population between the ages of 16 to 30, which comprises about 45% of our population
  • 37. Nakoda Construction Oil field construction business in operation for 2 years. The business is run somewhat like a temp agency with 5 or 6 permanent employees and approximately 30 to 40 temporary finding work in the oil field for bands members. The employee base is predominantly from Tsuu T’ina or Alexis Nakota Sioux Nation
  • 38. Day Rates Foreman (with 4x4 & cell) $500 Supervisor On Site $40 / hour Labour $35 / hour Environment Impact Liaison (with 4x4 pick up / cell) $300 Professional Fees $1,000 Meals, Incidentals, Travel $150 Subsistence $125
  • 39. Nakoda Co does not discriminate so will certainly hire outside the band Last year they made around $1.5 M and recently received a grant for equipment from INAC www.alexisnakotasioux.com
  • 40.
  • 42. Deeper Meaning As we worked to finalize this project, we were continually guided by the vision of one of our elders, Mary Paul, who said in 1994 that it was within the St. Eugene Mission that the culture of the Kootenay Indian was taken away, and it should be within that building that it's returned.
  • 43. St Eugene Mission Near Cranbrook Chief Sophie Pierre Key is a partnership between a Hotel Chain, Delta, and the Ktunaxa Nation who had the location, valued heritage landmark, history and cultural features
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  • 46. The Ktunaxa Kinbasket Tribal Council has received approval for $3 million in federal funding for the redevelopment of the historic St. Eugene Mission, which will be a major component of a new $40.8 million international four-season resort in the Rockies. Delta Hotels will build and operate a separate 125- room hotel, casino and conference centre slated to open in May 2002.
  • 48. Aboriginal Tourism Is fast becoming one of the hottest international trends. Last year $474 million (not including casinos) was spent on Aboriginal tourism With casinos this number rises to 4.9 billion!!
  • 49. Either directly or indirectly across Canada Aboriginal tourism employs over 32,000 people This is only the beginning! Aboriginals possess 2 of tourisms greatest assets, does anyone know what they are?
  • 50. What can you do? Who has a tourist attraction ready to accept groups of 20 tourists 50 times a year? Who wants to create jobs in this area? Tell chris@hylton.ca Maybe we can collaborate together on this
  • 51. 8. Mentoring Definition Mentoring: acting as mentor: the task of acting as a mentor to somebody, especially a junior colleague, or the system of appointing mentors Mentor: Experienced adviser and supporter: somebody, usually older and more experienced, who advises and guides a younger, less experienced person Trainer: a senior or experienced person in a company or organization who gives guidance and training to others
  • 52. Question of the Day What does an interactive mentoring program look like to your community or organization?
  • 53. Mentoring Concepts Turning into positives Create structure that is culturally relevant – Opportunities that are a cultural match – Job shadowing – Job sharing
  • 54. Job Shadowing What is it? Any examples? Schools
  • 55. Job Sharing Higher percentage of single families Cultural match!! Family first Limited resources (i.e. daycare – or not open when one starts work)
  • 56. Job Sharing Ensure real input into org. (make it part of policies) One week on, one week off , two on three on, three on two on Social sharing (shared daycare) Use of technology Computer links, office home Good notes Cultural Fit!!
  • 57. Our offer to you Please call if you have any HR, or workplace issue that you are overwhelmed with We can help you We also are pleased to do Free Workshops for your organization (some limits apply) Let us know what your needs are and we will make it happen! 57
  • 58. CG Hylton - Services HR Consulting Benefits, Pensions, Job Descriptions EAP Salary Grids Strategic Planning Wellness at Work Drug and Alcohol programs Staff Morale Dept re-orgs Training and Workshops Leadership compensation Tel 403 264 5288 chris@hylton.ca 58
  • 59. Encouraging Collaboration CG Hylton Inc would like to thank you for the opportunity to meet with you today Questions? chris@hylton.ca tel 800 449-5866