the edited final version is being posted right now. please refer to that instead

1. The Culture of Free: Publishing in an Era of Changing Expectations Some views from a member of an important customer group DRAFT Christina K. Pikas Librarian JHU/APL* February 3, 2010 *All opinions strictly my own and are not those of JHU or APL

2. Pain points(things we don’t want to pay for) Areas requiring special attention(tread carefully) Things that are worth their money

3. Pain… DRM that doesn’t let the users do what they expect to be able to do with a book DRM that doesn’t let us do what we paid for

4. One pdf per page Requiring users to follow links in pdf to navigate to other chapters Using some port other than 80 Pain… (do note: these are absolutely incompliant with modern information security settings found in corporations and government)

5. Non-functioning interfaces Those that make it impossible to find even a known item with a full, correct citation (why bother subscribing?) Pain…

6. Sites that sell their document delivery even when the library has purchased a license, and the site has already identified the user as one who has access via library license Pain…

7. When you spend the money we gave you to pay for expensive lobbyists to work against things we hold dear Pain…

8. Advertising. Ok: scientists and engineers miss the ads for equipment and services they used to find in their print journals Not ok: irrelevant pseudoscientific or gross ad network ads Attention required…

9. Confusing combinations of purchase/subscribe Ok: both are available Not ok: volumes 1-10, one time purchase, volumes 10-11 subscribe, volumes 12-21 either…. Attention required…

10. File formats Ok: pdf and html Iffy: only pdf or only html Not Ok: pdf that is not OCRd and is locked down so it can’t be OCRd or is of very poor quality Attention required…

12. MARC records

14. Exporting references

15. Finding related content

16. Incorporation into workflowsWorth paying for…

17. Final notes I see you as partners, do you see me as evil? We are in this together. Please ask us – use your library advisory board!

18. Christina K. Pikas christina dot pikas at jhuapl.edu Blogging at: http://scienceblogs.com/christinaslisrant