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Realize
Integrated Launch Playbook
             Part 1
             WHO ARE WE TALKING TO?
             Part 2
             WHAT ARE WE SAYING?
             Part 3
             WHAT DO WE WANT THEM TO THINK?
             Part 4
             HOW WILL WE ACTIVATE THEM?
             Part 5
             WHEN WILL WE ACTIVATE THEM?
             Part 6
             HOW WILL WE UNIFY THEM?
             Part 7
             EXPLORATORY CONCEPTS
PART 1

WHO
ARE WE TALKING TO?
Surgeon Insight:
                               Most patients can benefit from
                               post-surgical psychosocial and
                               behavioral support, and without
                               it many will inevitably fail. I want
                               more of my patients to succeed.




Consumer Insight:
I don’t want to fail again,
but I don’t know how to help
myself beyond getting
the surgical procedure.
PART 2

WHAT
ARE WE SAYING?
POSITIONING STATEMENT
For bariatric surgeons and consumers,
Realize offers the greatest potential for future
health through long-term support in shedding
weight and maintaining the weight loss versus
Lap-Band, the market leader.
BRAND NAME
BRAND ARCHITECTURE
                     Umbrella Branding




                                   Web Services Branding
Procedure Branding
UMBRELLA BRANDING




 “It’s for me.” • Establishes category membership • Solves a problem
PROCEDURE BRANDING
WEB SERVICES BRANDING
PART 3

WHAT DO WE
WANT THEM
TO THINK?
SURGEONS
BELIEFS. BENEFIT. SUPPORT.
CHANGING THEIR BELIEFS:
             SURGEONS




                                                Desired key beliefs
Existing key beliefs
                                                Realize band is now available in the US
Only one gastric band is available in the US

                                                Realize has technical & support advantages
All bands are alike

                                                Realize gives me influence over patient behavior
Patient behavior is largely out of my control

                                                With Realize, I can get better outcomes
No matter what I do, many patients still fail

                                                Reimbursement is widely available
I’m not sure about reimbursement
BENEFITS SURGEONS
The Realize Advanced Banding Solution delivers
unique innovations in pre-operative, inter-operative
and post-operative experience, supporting your
effort to keep patients on the path to consistent, long-
term weight loss.
SUPPORT SURGEONS
Sutureless port secures in one minute, minimizes bulging, and
reduces operating time.

Widest band available.

Soft, flexible balloon creates maximum stomach contact.

Lowest intra-balloon pressure tissue trauma maximizes patient
comfort.

No band is safer or more effective.

Realize mySuccess™ provides personalized tools, guidance,
and reminders to keep patients motivated.
CONSUMERS
BELIEFS. BENEFIT. SUPPORT.
CHANGING THEIR BELIEFS:
                  CONSUMERS




                                                            Desired key beliefs
Existing key beliefs
                                                            With Realize, my surgeon and I journey together
I am alone in my struggle to control my weight

                                                            Personalized support improves my odds of success
I’ve lost weight before but, long-term, can’t keep it off

I’m scared about the prospect of surgery                    The procedure is quick and minimally invasive
There is only one band choice
                                                            Realize is now available
BENEFITS CONSUMERS
With the Realize band system, you will not
be alone on your journey. Only Realize gives
you the mySuccess program, which provides
support to help you successfully achieve
long-term weight loss.
SUPPORT CONSUMERS
Includes the Realize mySuccess program, available
whenever you need it, until you reach your goals.

You and your doctor monitor progress together—up to three
years—to help keep you on track.

You’ll establish a personalized plan to develop healthy new
habits for activity, nutrition, and emotional well-being.

No adjustable gastric band is safer or more effective.
PART 4

HOW
WILL WE
ACTIVATE
THEM?
PUBLIC RELATIONS
                                               MESSAGE TRACK/THEMES                                AUDIENCE
              OBJECTIVE

                                                                                    HCP's & Patients
Phase I quot;FDA Approvalquot;                     1. Focus on regulatory milestone news.
1. Announce FDA approval.                  2. Highlight category membership and
2. Introduce Realize name.                    Realize availability.
3. Set availability expectations.          3. EES is expanding portfolio.


Phase II quot;Launchquot;
                                           Shift focus away from band product       HCP's
1. Emphasize critical nature of follow-
                                           only and start the conversation about
   up care for long-term success.
                                           follow-up care and patient compliance.
2. Realize delivers follow-up care.
3. Increase HCP trials.


Phase III quot;National Distributionquot;                                                   HCP's & Patients
                                           1. Realize addresses an unmet
1. Differentiate Realize from                 need in the marketplace.
   competition.                            2. Payoff benefit statements
2. Build momentum (% of COE's using
   Realize).
3. Activate patients to request Realize.
TRIAL GENERATION
                                                  MESSAGE TRACK/THEMES                                  AUDIENCE
              OBJECTIVE

                                               1. Safe & effective product.
1. Build awareness of Realize and its                                                    Bariatric Surgeons
                                               2. Reassure surgeons about EES'
   benefits.
                                                   intentions: quot;Rounding out our
2. Get surgeons into training.
                                                  offering.quot;
3. Develop a community within
                                               3. Generate excitement & anticipation
   surgeon audience.
                                                   for full launch.
4. Excite surgeons and make them
                                             1. Strengthens your commitment to long-
   want to be part of the first group of
                                                                                         Bariatric Surgeons
                                                term patient success.
   Realize surgeons.
                                             2. Technical advantages: low-profile
                                                 injection port; lowest balloon
                                                 pressure, etc.
                                             3. Realize mySuccess allows you to
                                                continuously monitor patient progress.
                                             4. No adjustable band is safer or more
                                               effective.
Create call to action of surgeons
                                                                                         Bariatric Surgeons
wanting training: primary surgeon             Similar message track to above but
targets that are trial rejecters begin new    with a focus on introducing GEN II.
trial; secondary surgeon targets that
haven't been trained sign up for training
LOCAL PATIENT ACTIVATION
                                            MESSAGE TRACK/THEMES                                 AUDIENCE
           OBJECTIVE

                                                                                  Patients interested
1.   Create name recognition and         You will not be alone in your journey.
                                                                                  in band surgery
     activate patients that are          With Realize mySuccess, you will
     interested in band surgery to ask   have the support you need to achieve
     for Realize.                        long-term weight loss.

2.   Focus on key localities.
NATIONAL PATIENT ACTIVATION
                                           MESSAGE TRACK/THEMES                                 AUDIENCE
           OBJECTIVE

1. Create name recognition and         You will not be alone in your journey.   Patients interested
   activate patients that are          With Realize mySuccess, you will have    in band surgery
   interested in band surgery to ask   the support you need to achieve long-
   for Realize.                        term weight loss.

2. Move a from local to national
   level.
PRACTICE SUPPORT
                                              MESSAGE TRACK/THEMES                                 AUDIENCE
             OBJECTIVE

1. Win the hearts and minds               1. EES provides balanced Patient Ed      Bariatric Surgeons
  of surgeons.                               materials and will educate your       and Support Staff
                                             support staff.
2. Create optimum patient environment
   in surgeon's practice.                 2. Continuously monitor your patients'
                                             progress with Realize mySuccess.
3. Motivate surgeons to discuss Realize
with patients.
PART 5

WHEN WILL
WE ACTIVATE
THEM?
SURGEONS
         CAMPAIGN ROLLOUT
                    NOV 07           DEC 07            JAN 07           FEB 07          MAR 07          APR 07           MAY 07        JUN 07



                                                                                                                        National Distribution
                 FDA
PR                                                              “Launch”
                                                                                                           Publication Testimonials & Efficiency /ROIData
                Approval



TRAINING                                                                                              Surgeon Training
                              Proctor Training                  Epic Training



TRAINING                                         Web Training
                           EPIC Invites                                                         EPIC Followup
SUPPORT                                              kit


WEB                                                                                                       mySuccess 1.0
                                                           Launch mySuccess 1.0                                                               mySuccess 2.0
SERVICES

ONLINE                                        Online Ads
             Realize.com LP



                                                                                                                          Print Advertising (Spastics TBO)
PRINT                                              Teaser / Journal Ads



                                                                                    Allied Health
                                    Practice Support &
COLLATERAL                                                                            Materials
                                    Patient Ed Material



EVENTS                                                                                                                                 AMSEIS
                                                                                    MISS



                                                                                Allied Health
BAM/SALES                                          Sales Material
                              BAM Training
                                                                                   Material
CONSUMER
         CAMPAIGN ROLLOUT
                   NOV 07         DEC 07           JAN 07          FEB 07      MAR 07         APR 07             MAY 07       JUN 07



DIRECT TO                                                                                                                    drtv, dm, etc.
CONSUMER

WEB                                Launch
                                                                                                                            mySuccess 2.0
                                                                            mySuccess Version 1.0
                                mySuccess 1.0
SERVICES

                                                                                                                                Banners,
             Realize .com LP
ONLINE                                                                                                                           Emails



PRINT                                                                                           Print Advertising (Specifics TBD)



LOCAL                                                                           Local Media Available / Begins
MEDIA

                           Brochure & Patient Ed
COLLATERAL                   Materials Available


                                             Surgeon Seminar
SEMINARS                                                                                 Surgeon Sponsored Seminars
                                             Materials Available



               FDA Approval                             “Launch”
PART 6


HOW WILL
WE UNIFY
THEM?
It begins with hope.
And commitment.
And confidence.
And then slowly
It begins to fade.
Let’s
Keep hope alive.
To discover.
   explore.
   dance.
   dream.
   love.
To
Realize
everything’s possible.
PART 7


EXPLORATORY
CONCEPTS
APPENDIX
CHARACTER
OF THE SURGEON
We are a clinical partner committed to your
patient’s health and success.
CHARACTER
OF THE CONSUMER
We are an experienced hand to guide at
every step of the journey.
COMPETITIVE BRAND




Generic • Describes a device vs. a procedure PLUS a plan Clinical, Unemotional
TACTICAL DETAIL SLIDES
WEB SERVICES
mySuccess Version 1.0




This section is only an
example of how we would
“expand” on sections in the
Campaign Rollout timelines.

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Realize

  • 1.
  • 2. Realize Integrated Launch Playbook Part 1 WHO ARE WE TALKING TO? Part 2 WHAT ARE WE SAYING? Part 3 WHAT DO WE WANT THEM TO THINK? Part 4 HOW WILL WE ACTIVATE THEM? Part 5 WHEN WILL WE ACTIVATE THEM? Part 6 HOW WILL WE UNIFY THEM? Part 7 EXPLORATORY CONCEPTS
  • 3. PART 1 WHO ARE WE TALKING TO?
  • 4. Surgeon Insight: Most patients can benefit from post-surgical psychosocial and behavioral support, and without it many will inevitably fail. I want more of my patients to succeed. Consumer Insight: I don’t want to fail again, but I don’t know how to help myself beyond getting the surgical procedure.
  • 6. POSITIONING STATEMENT For bariatric surgeons and consumers, Realize offers the greatest potential for future health through long-term support in shedding weight and maintaining the weight loss versus Lap-Band, the market leader.
  • 8. BRAND ARCHITECTURE Umbrella Branding Web Services Branding Procedure Branding
  • 9. UMBRELLA BRANDING “It’s for me.” • Establishes category membership • Solves a problem
  • 12. PART 3 WHAT DO WE WANT THEM TO THINK?
  • 14. CHANGING THEIR BELIEFS: SURGEONS Desired key beliefs Existing key beliefs Realize band is now available in the US Only one gastric band is available in the US Realize has technical & support advantages All bands are alike Realize gives me influence over patient behavior Patient behavior is largely out of my control With Realize, I can get better outcomes No matter what I do, many patients still fail Reimbursement is widely available I’m not sure about reimbursement
  • 15. BENEFITS SURGEONS The Realize Advanced Banding Solution delivers unique innovations in pre-operative, inter-operative and post-operative experience, supporting your effort to keep patients on the path to consistent, long- term weight loss.
  • 16. SUPPORT SURGEONS Sutureless port secures in one minute, minimizes bulging, and reduces operating time. Widest band available. Soft, flexible balloon creates maximum stomach contact. Lowest intra-balloon pressure tissue trauma maximizes patient comfort. No band is safer or more effective. Realize mySuccess™ provides personalized tools, guidance, and reminders to keep patients motivated.
  • 18. CHANGING THEIR BELIEFS: CONSUMERS Desired key beliefs Existing key beliefs With Realize, my surgeon and I journey together I am alone in my struggle to control my weight Personalized support improves my odds of success I’ve lost weight before but, long-term, can’t keep it off I’m scared about the prospect of surgery The procedure is quick and minimally invasive There is only one band choice Realize is now available
  • 19. BENEFITS CONSUMERS With the Realize band system, you will not be alone on your journey. Only Realize gives you the mySuccess program, which provides support to help you successfully achieve long-term weight loss.
  • 20. SUPPORT CONSUMERS Includes the Realize mySuccess program, available whenever you need it, until you reach your goals. You and your doctor monitor progress together—up to three years—to help keep you on track. You’ll establish a personalized plan to develop healthy new habits for activity, nutrition, and emotional well-being. No adjustable gastric band is safer or more effective.
  • 22. PUBLIC RELATIONS MESSAGE TRACK/THEMES AUDIENCE OBJECTIVE HCP's & Patients Phase I quot;FDA Approvalquot; 1. Focus on regulatory milestone news. 1. Announce FDA approval. 2. Highlight category membership and 2. Introduce Realize name. Realize availability. 3. Set availability expectations. 3. EES is expanding portfolio. Phase II quot;Launchquot; Shift focus away from band product HCP's 1. Emphasize critical nature of follow- only and start the conversation about up care for long-term success. follow-up care and patient compliance. 2. Realize delivers follow-up care. 3. Increase HCP trials. Phase III quot;National Distributionquot; HCP's & Patients 1. Realize addresses an unmet 1. Differentiate Realize from need in the marketplace. competition. 2. Payoff benefit statements 2. Build momentum (% of COE's using Realize). 3. Activate patients to request Realize.
  • 23. TRIAL GENERATION MESSAGE TRACK/THEMES AUDIENCE OBJECTIVE 1. Safe & effective product. 1. Build awareness of Realize and its Bariatric Surgeons 2. Reassure surgeons about EES' benefits. intentions: quot;Rounding out our 2. Get surgeons into training. offering.quot; 3. Develop a community within 3. Generate excitement & anticipation surgeon audience. for full launch. 4. Excite surgeons and make them 1. Strengthens your commitment to long- want to be part of the first group of Bariatric Surgeons term patient success. Realize surgeons. 2. Technical advantages: low-profile injection port; lowest balloon pressure, etc. 3. Realize mySuccess allows you to continuously monitor patient progress. 4. No adjustable band is safer or more effective. Create call to action of surgeons Bariatric Surgeons wanting training: primary surgeon Similar message track to above but targets that are trial rejecters begin new with a focus on introducing GEN II. trial; secondary surgeon targets that haven't been trained sign up for training
  • 24. LOCAL PATIENT ACTIVATION MESSAGE TRACK/THEMES AUDIENCE OBJECTIVE Patients interested 1. Create name recognition and You will not be alone in your journey. in band surgery activate patients that are With Realize mySuccess, you will interested in band surgery to ask have the support you need to achieve for Realize. long-term weight loss. 2. Focus on key localities.
  • 25. NATIONAL PATIENT ACTIVATION MESSAGE TRACK/THEMES AUDIENCE OBJECTIVE 1. Create name recognition and You will not be alone in your journey. Patients interested activate patients that are With Realize mySuccess, you will have in band surgery interested in band surgery to ask the support you need to achieve long- for Realize. term weight loss. 2. Move a from local to national level.
  • 26. PRACTICE SUPPORT MESSAGE TRACK/THEMES AUDIENCE OBJECTIVE 1. Win the hearts and minds 1. EES provides balanced Patient Ed Bariatric Surgeons of surgeons. materials and will educate your and Support Staff support staff. 2. Create optimum patient environment in surgeon's practice. 2. Continuously monitor your patients' progress with Realize mySuccess. 3. Motivate surgeons to discuss Realize with patients.
  • 27. PART 5 WHEN WILL WE ACTIVATE THEM?
  • 28. SURGEONS CAMPAIGN ROLLOUT NOV 07 DEC 07 JAN 07 FEB 07 MAR 07 APR 07 MAY 07 JUN 07 National Distribution FDA PR “Launch” Publication Testimonials & Efficiency /ROIData Approval TRAINING Surgeon Training Proctor Training Epic Training TRAINING Web Training EPIC Invites EPIC Followup SUPPORT kit WEB mySuccess 1.0 Launch mySuccess 1.0 mySuccess 2.0 SERVICES ONLINE Online Ads Realize.com LP Print Advertising (Spastics TBO) PRINT Teaser / Journal Ads Allied Health Practice Support & COLLATERAL Materials Patient Ed Material EVENTS AMSEIS MISS Allied Health BAM/SALES Sales Material BAM Training Material
  • 29. CONSUMER CAMPAIGN ROLLOUT NOV 07 DEC 07 JAN 07 FEB 07 MAR 07 APR 07 MAY 07 JUN 07 DIRECT TO drtv, dm, etc. CONSUMER WEB Launch mySuccess 2.0 mySuccess Version 1.0 mySuccess 1.0 SERVICES Banners, Realize .com LP ONLINE Emails PRINT Print Advertising (Specifics TBD) LOCAL Local Media Available / Begins MEDIA Brochure & Patient Ed COLLATERAL Materials Available Surgeon Seminar SEMINARS Surgeon Sponsored Seminars Materials Available FDA Approval “Launch”
  • 30. PART 6 HOW WILL WE UNIFY THEM?
  • 31. It begins with hope. And commitment. And confidence.
  • 32. And then slowly It begins to fade.
  • 34. To discover. explore. dance. dream. love.
  • 35. To
  • 38.
  • 39.
  • 40.
  • 41.
  • 43. CHARACTER OF THE SURGEON We are a clinical partner committed to your patient’s health and success.
  • 44. CHARACTER OF THE CONSUMER We are an experienced hand to guide at every step of the journey.
  • 45. COMPETITIVE BRAND Generic • Describes a device vs. a procedure PLUS a plan Clinical, Unemotional
  • 47. WEB SERVICES mySuccess Version 1.0 This section is only an example of how we would “expand” on sections in the Campaign Rollout timelines.

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