Flowcon - Mixing Lean UX & Agile Development

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Mixing Lean UX and Agile Development - How to minimize risk, maximize flexibility, and create a loved product. Updated and enhanced for Flowcon November 1st, 2013!

Technology Business

Mixing Lean UX &
Agile Development
How to minimize risk, maximize ﬂexibility, and
create a loved product.
Wednesday, October 2, 13

Courtney Hemphill
@chemphill
courtney@carbonﬁve.com
Wednesday, October 2, 13

We used to design and build
applications.
Wednesday, October 2, 13

Now we design and build:
Products
Companies
Experiences
Services
We used to design and build
applications.
Wednesday, October 2, 13

Disappearing Boundaries
Wednesday, October 2, 13

Emerging Technology
Wednesday, October 2, 13

Emerging Technology
rapid prototyping
living style guides
in browser design
responsive design
client side scripting
ofﬂine apps
websockets
real time updates
mobile
html5 and canvas
Wednesday, October 2, 13

www.evolutionoftheweb.com
Wednesday, October 2, 13

How do you keep up
with all that?
Wednesday, October 2, 13

you don’t have to...
Wednesday, October 2, 13

we get by with a little
help from our friends...
Wednesday, October 2, 13

Some stories about how
we help our clients ﬁnd
their cadence.
Wednesday, October 2, 13

A little about this we ...
Wednesday, October 2, 13

Roles & Responsibilities
developer + designer + product owner
Wednesday, October 2, 13

One team
Everyone participates
Wednesday, October 2, 13

Conﬂicting perspectives
are required for creative
solutions.
Wednesday, October 2, 13

MIT Building 20
The
“Magical
Incubator”
Wednesday, October 2, 13

Pixar Headquarters
The legacy
of Steve
Jobs
Wednesday, October 2, 13

Sprints as
Experiments
Wednesday, October 2, 13

What is your highest risk,
highest reward feature?
Wednesday, October 2, 13

Costs vs. Beneﬁts
Draw a cost vs. beneﬁts hipster cross and place
your epics or stories in it as a mechanism for
prioritization
$ !!!
$$$ !
$$$ !!!
$ !
Wednesday, October 2, 13

Get your stories straight
Wednesday, October 2, 13

Deliverable whole
Always try to prioritize using a path to a full
deliverable whole.
Wednesday, October 2, 13

Just in Time Design
Wednesday, October 2, 13

Case Studies
nib.ly
from
Wednesday, October 2, 13

Week
at a
Glance
Monday
APRIL
MAY
week 18
Tuesday
Wednesday
Thursday
Friday
reﬂect & deﬁne
specify
build & reﬁne
build & reﬁne
customer feedback!
Wednesday, October 2, 13

Capture Customer Feedback
Stickies
Audio
Video
Notes
stickies.io
Wednesday, October 2, 13

Whiteboard
Wireframing
Wednesday, October 2, 13

Hypothesis
Deﬁnition
Wednesday, October 2, 13

Clean Up and Prep
Wednesday, October 2, 13

The Art of Story Writing
Wednesday, October 2, 13

Title (one line describing the story)

Narrative:
As a [role]
I want [feature]
So that [beneﬁt]

Acceptance Criteria: (presented as Scenarios)

Scenario 1: Title
Given [context]
And [some more context]...
When [event]
Then [outcome]
And [another outcome]...
Story Template
Wednesday, October 2, 13

Story Breakdown,
Estimation &
Prioritization
Wednesday, October 2, 13

Story Mapping
http://storymapper.io
Wednesday, October 2, 13

Wednesday
& Thursday
Wednesday, October 2, 13

Feature
Development
Wednesday, October 2, 13

Living Style Guide
& Visual Assets
Wednesday, October 2, 13

Designer/Developer
Pairing
Wednesday, October 2, 13

Story Acceptance
(yay!)
Wednesday, October 2, 13

Customer Feedback Prep
What are you testing?
What methods will you use to test?
Broad or speciﬁc?
Wednesday, October 2, 13

Feedback
Session
Wednesday, October 2, 13

Hybrid
Prototyping
Wednesday, October 2, 13

Capturing
Customer Feedback
Wednesday, October 2, 13

Conﬂict that
arises is critical
to innovation.
Wednesday, October 2, 13

Foundations
Conversations
story writing, milestone planning, acceptance
Wednesday, October 2, 13

Foundations
Conversations
story writing, milestone planning, acceptance
Culture
cross-functional teams, design, and dev
integration
Wednesday, October 2, 13

Foundations
Conversations
story writing, milestone planning, acceptance
Culture
cross-functional teams, design, and dev
integration
Cadance
short term solution-focused product
development
Wednesday, October 2, 13

Thanks!
Courtney Hemphill
courtney@carbonﬁve.com
@chemphill
Wednesday, October 2, 13

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Flowcon - Mixing Lean UX & Agile Development

1. Mixing Lean UX & Agile Development How to minimize risk, maximize ﬂexibility, and create a loved product. Wednesday, October 2, 13

2. Courtney Hemphill @chemphill courtney@carbonﬁve.com Wednesday, October 2, 13

3. We used to design and build applications. Wednesday, October 2, 13

4. Now we design and build: Products Companies Experiences Services We used to design and build applications. Wednesday, October 2, 13

5. Disappearing Boundaries Wednesday, October 2, 13

6. Disappearing Boundaries brand strategy information architect experience design interaction design front-end development backend development database development data analysis system operations visual design Wednesday, October 2, 13

7. Emerging Technology Wednesday, October 2, 13

8. Emerging Technology rapid prototyping living style guides in browser design responsive design client side scripting ofﬂine apps websockets real time updates mobile html5 and canvas Wednesday, October 2, 13

9. www.evolutionoftheweb.com Wednesday, October 2, 13

10. How do you keep up with all that? Wednesday, October 2, 13

11. you don’t have to... Wednesday, October 2, 13

12. we get by with a little help from our friends... Wednesday, October 2, 13

13. Some stories about how we help our clients ﬁnd their cadence. Wednesday, October 2, 13

14. A little about this we ... Wednesday, October 2, 13

15. Carbon Five Wednesday, October 2, 13

16. Roles & Responsibilities developer + designer + product owner Wednesday, October 2, 13

17. One team Everyone participates Wednesday, October 2, 13

18. Conﬂicting perspectives are required for creative solutions. Wednesday, October 2, 13

19. MIT Building 20 The “Magical Incubator” Wednesday, October 2, 13

20. Pixar Headquarters The legacy of Steve Jobs Wednesday, October 2, 13

21. Cadence Wednesday, October 2, 13

22. Techniques Wednesday, October 2, 13

23. Sprints as Experiments Wednesday, October 2, 13

24. What is your highest risk, highest reward feature? Wednesday, October 2, 13

25. Costs vs. Beneﬁts Draw a cost vs. beneﬁts hipster cross and place your epics or stories in it as a mechanism for prioritization $ !!! $$$ ! $$$ !!! $ ! Wednesday, October 2, 13

26. Get your stories straight Wednesday, October 2, 13

27. Deliverable whole Always try to prioritize using a path to a full deliverable whole. Wednesday, October 2, 13

28. Just in Time Design Wednesday, October 2, 13

29. Cards? Wednesday, October 2, 13

30. Case Studies nib.ly from Wednesday, October 2, 13

31. Week at a Glance Monday APRIL MAY week 18 Tuesday Wednesday Thursday Friday reflect & define specify build & refine build & refine customer feedback! Wednesday, October 2, 13

32. Kickoff Wednesday, October 2, 13

33. Monday Wednesday, October 2, 13

34. Retrospective Wednesday, October 2, 13

35. Capture Customer Feedback Stickies Audio Video Notes stickies.io Wednesday, October 2, 13

36. Whiteboard Wireframing Wednesday, October 2, 13

37. Hypothesis Deﬁnition Wednesday, October 2, 13

38. Clean Up and Prep Wednesday, October 2, 13

39. Tuesday Wednesday, October 2, 13

40. The Art of Story Writing Wednesday, October 2, 13

41. Title (one line describing the story) Narrative: As a [role] I want [feature] So that [beneﬁt] Acceptance Criteria: (presented as Scenarios) Scenario 1: Title Given [context] And [some more context]... When [event] Then [outcome] And [another outcome]... Story Template Wednesday, October 2, 13

42. Story Breakdown, Estimation & Prioritization Wednesday, October 2, 13

43. Pair Sketching Wednesday, October 2, 13

44. Story Mapping http://storymapper.io Wednesday, October 2, 13

45. Wednesday & Thursday Wednesday, October 2, 13

46. Feature Development Wednesday, October 2, 13

47. Whiteboard Wireframing Wednesday, October 2, 13

48. Living Style Guide & Visual Assets Wednesday, October 2, 13

49. Designer/Developer Pairing Wednesday, October 2, 13

50. Designer/Developer Pairing Wednesday, October 2, 13

51. Story Acceptance (yay!) Wednesday, October 2, 13

52. Friday Wednesday, October 2, 13

53. Customer Feedback Prep What are you testing? What methods will you use to test? Broad or speciﬁc? Wednesday, October 2, 13

54. Feedback Session Wednesday, October 2, 13

55. Five on Friday Wednesday, October 2, 13

56. Hybrid Prototyping Wednesday, October 2, 13

57. Capturing Customer Feedback Wednesday, October 2, 13

58. Discipline Wednesday, October 2, 13

59. Conﬂict that arises is critical to innovation. Wednesday, October 2, 13

60. Foundations Wednesday, October 2, 13

61. Foundations Conversations story writing, milestone planning, acceptance Wednesday, October 2, 13

62. Foundations Conversations story writing, milestone planning, acceptance Culture cross-functional teams, design, and dev integration Wednesday, October 2, 13

63. Foundations Conversations story writing, milestone planning, acceptance Culture cross-functional teams, design, and dev integration Cadance short term solution-focused product development Wednesday, October 2, 13

64. Wednesday, October 2, 13

65. Wednesday, October 2, 13

66. Thanks! Courtney Hemphill courtney@carbonﬁve.com @chemphill Wednesday, October 2, 13

Flowcon - Mixing Lean UX & Agile Development

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