The document outlines S Group's responsibility program in Finland. S Group is a Finnish consumer cooperative retail company group with over 2 million members. It has diverse businesses including grocery stores, petrol stations, department stores, hotels, and a bank. The program was developed in response to stakeholder expectations around issues like well-being, ethics, employment, and the environment. Key elements of the program include improving traceability of products, monitoring social and environmental impacts in the supply chain, developing sustainability of raw materials like fish and palm oil, and improving energy efficiency such as a target to generate 50% of electricity from wind turbines by 2016.

1. S Group Responsibility Program
Juhani Ilmola
Director of Advocacy
SOK Corporation, Finland
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2. Finland in figures
Population 5,4 million
Density 18 people per sq. km
Life expectancy: men 77.2 and
women 83.5 years
Average household size: 2.1 persons
Languages: 90 % speak Finnish and
5,4 % Swedish
Religion: 78 % Lutheran and 1 %
Orthodox
Area 390,920 sq. km or 150,900 sq.
Miles of which 9 % is fresh water
188,000 lakes
Forests cover 68 % of country
6 % of land is under cultivation
GPD 2012: EUR 193 billion
GPD per capita EUR 35,900
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3. Content
1. S Group Today
2. Stakeholders Expectations
3. S Group Responsibility Program
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4. 1. S Group Today
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5. S Group in brief, 2012
S Group is a Finnish consumer
cooperative retail company
group with diverse range of
retail business.
S Group is cooperatively
owned and run by its over two
million members (households).
S Group consists of 20
regional cooperatives and the
SOK Corporation, which is
owned by the cooperatives.
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6. Business structure
S- bank
Grocery stores
Petrol stations
Department
and speciality stores
Hotels and restaurants
Cars and
accessories
Agribusiness
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7. The S Group at a glance, highlights 2012
(2011 figures)
Group sales: EUR 12,037 million (11,461)
Group profit before extraordinary items: EUR
212 million (264)
Bonus paid: EUR 379 million (360)
Investments: EUR 573 million (546)
Outlets: 1,697 [in Finland 1,663]
Employees: 43,417 people (41,568)
S Group is the biggest food retailer in Finland,
market share is more than 45 %
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8. 2. Stakeholders expectations
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9. Stakeholder engagement means dialogue
Co-op members
Personnel
Suppliers
Authorities
NGOs
Politicians
Business organisations
Media
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10. Stakeholders expectations
Wellbeing through cooperative activities
Maintenance of cooperative enterprise ideology
Benefits for members
Ethical values
The personnel’s wellbeing and motivation
Employment, occupation safety
Equality, fairness
Supervisor-employee relations
Responsible products and services
Product information, origin
Local food and procurement
Production chain
Offering responsibly composed product range,
communication
Resource efficiency
Waste management, re-use, recycling
Energy efficiency, renewable energy
Material efficiency
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11. 3. S Group responsibility program
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12. We want to be a forerunner in
responsibility
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13. S-group responsibility program
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14. Products origin and traceability
Developing supply chain transparency and traceability
 Identifying risks
 Transparent product information for consumers
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15. Focus on improving the traceability of
products
Disclosing the country of manufacture
Disclosing the origin or country of manufacture of consumer goods is not
required by law.
S Group has launched a project to indicate the country of manufacture on
private label clothes and home textiles
The country of manufacture information is already available on some of our
private label products. The information is included on the products as their
packaging is changed.
If the product is manufactured in several countries, the labelled
manufacturing country will be the country where most of the product is
produced.
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16. Monitoring supply chain social and
environmental impacts
Developing production responsibility
Target:
Social responsibility: > 90 % of the purchasing volume from risk countries audited by BSCI
or equivalent auditing process
Environmental responsibility: Business Environment Performance Initiative (BEPI)
development and pilot test in Vietnam 2013
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BEPI

17. BSCI Code of Conduct
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18. Results of BSCI audits
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19. Sustainable raw materials
Developing raw materials sustainability
We define critical raw materials, sourcing guidelines and
use of certification systems
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20. Criteria for raw materials
Responsible fish and seafood policy
FSC-certified wood
Only FSC-certified tropical wood accepted
To ensure that the raw material is produced in a sustainable manner
RSPO-certified palm oil
Special effort has been put into replacing palm oil with other plant-based oils when
ever possible, without compromising product quality.
If palm oil cannot be replaced with other alternatives, RSPO-certified palm oil is
preferred.
S Group’s private label cosmetics or candles no longer contain palm oil.
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21. Sustainable Raw Materials
> 2 200 Organic
products
69 FSC products
236 Fair Trade
products
881 Swan Eco labelled
products
63 MSC products
35 Petrol Stations
selling E85
78 % of Palm Oil
RSPO certified
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22. Resource Efficiency
Energy efficient lighting
Zero waste to landfill
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Energy use target for outlets
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23. Target: Improving energy efficiency by 2%
per annum 2009–2015
Prisma hypermarket 2010
and Kodin Terra
hardware chains
2011
2012
Electricity
290 kWh/brm2
204 kWh/brm2
189 kWh/brm2
Heat
86 kWh/brm2
72 kWh/brm2
57 kWh/brm2
Total
376 kWh/brm2
276 kWh/brm2
246 kWh/brm2
S Group’s relative energy efficiency improved by 3.9% between 2011 and
2012. Compared to the 2010 level, energy efficiency improved by 18.7%.
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24. Energy and Material Efficiency Figures,
2012




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Energy efficiency improved by 3.9 %
18 new wind power plants were built in 2012
Landfill waste decreased by 7 %
Recycling, reuse and recovery rate was 85 %
Water consumption decreased by 13.6 %
Renewable energy target:
In 2016 we aim to generate 50 % of our electricity from
our own wind turbines
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25. Thank you for your attention
More information: www.sok.coop
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