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GfK Retail and Technology   The Netherlands                          30 May 2011




GameChangers: geen
toekomst voor on- of offline
Retail in een tijdperk met nieuwe spelregels, spelers en publiek




                                                        Laurens van den Oever
                                                        Commercieel Directeur
                                                     GfK Retail and Technology
                                                                  @LaurensGfK
GfK Retail and Technology   The Netherlands   30 May 2011



 GfK in Nederland
GfK Retail and Technology   The Netherlands   30 May 2011
GfK Retail and Technology   The Netherlands   30 May 2011
GfK Retail and Technology   The Netherlands       30 May 2011




                                     Wat is het
                                     speelveld?
GfK Retail and Technology   The Netherlands   30 May 2011




Niet aanpassen = niet meer meespelen
GfK Retail and Technology   The Netherlands   30 May 2011




“Niet aanpassen = verzuipen…”, dat horen we nu
 al jaren op elk congres van GfK. Ik denk er het
                  volgende over:

A)Soep wordt niet zo heet gegeten,
“business as usual”
B)Terechte opmerking, volledig mee eens
C)Laat eerst de volgende slides maar zien
GfK Retail and Technology         The Netherlands                                                    30 May 2011




                                         Toegevoegde waarde
                                              Human Resource Locaties & vastgoed
                                  Economie & Consumentevraag
                            Corporate responsibility   Product, merk- en formule aanbod

                                                       Consumentenmarketing   Regelgeving
                  Relatie retail en industrie
                                                       Concurrentieveld
          Internationalisatie                                                 Technology & supply chain
                                                                   Markt- consumentinzichten
GfK Retail and Technology   The Netherlands   30 May 2011




                 Koopvacuum
GfK Retail and Technology        The Netherlands        30 May 2011


 Veel markten stabiel, een kenmerk van verzadiging en
 overaanbod




           Bron: GfK PS en R&T
GfK Retail and Technology   The Netherlands                 30 May 2011




                                              DIY ek
                                               O pti
                                                     vel
                                                Tra com
                                                 T ele        ctro
                                                         .Ele
                                                  C  on s
                                                     Bo oks
                                                      M  usic
                                                        Of fice
                                                               ion
                                                         Fash
GfK Retail and Technology   The Netherlands                   30 May 2011




Online-aandeel groeit naar 1/3e van de bestedingen in 2015!
GfK Retail and Technology   The Netherlands   30 May 2011



 Offline vs Online
GfK Retail and Technology   The Netherlands   30 May 2011
GfK Retail and Technology   The Netherlands   30 May 2011


ROPO ROCKS!
GfK Retail and Technology   The Netherlands                30 May 2011



 Index omzetontwikkeling Bricks & Clicks vs Pure players



             CE/IT/SDA/MDA
GfK Retail and Technology   The Netherlands   30 May 2011
GfK Retail and Technology   Title of presentation Name of presenter   18 January 2008




The headline goes here, Tahoma 22 point, bold
The subline goes here, Tahoma 18 point
GfK Retail and Technology   The Netherlands   30 May 2011



Het Top Topics Retail Onderzoek 2011
GfK Retail and Technology   The Netherlands   30 May 2011



 12 Top Topics
GfK Retail and Technology   The Netherlands       30 May 2011



 Consumentenmarketing is Top Topic nr.1 in 2011
GfK Retail and Technology    The Netherlands                                      30 May 2011



Concurrentie, relatie retail/industrie en MVO hoger op de FMCG Agenda



                             Non food                                       Food




Onderzoek kwartaal 1 2011                       Onderzoek kwartaal 4 2010
GfK Retail and Technology   The Netherlands                   30 May 2011



 Social shopping: “from branding to bonding”..... Maar hoe?

1
GfK Retail and Technology   The Netherlands   30 May 2011




Snelheid van innovatie
GfK Retail and Technology   The Netherlands   30 May 2011



Tablets snelst omarmde apparaat tot dusver
GfK Retail and Technology        The Netherlands                                                               30 May 2011



 Tablet PCs: volledig nieuwe markt gedreven door “form factor”

                Tablet PC
  Smart                                                 Ultra               Ultra                            Desktop
                                                                                             Portable PCs
  Phones                                                Mobile PCs/         Portable                         Replacement
                                                        Netbooks            PCs




4“         5“      6“       7“        8“           9“        10“      11“     12“      13“    14“      15“   17“     19“




  Pocket
           ´>5,6‘‘
              Portable                                                                                              Home
GfK Retail and Technology   The Netherlands   30 May 2011


    Tablet bezit vs aanschafplannen
    maart 2011
GfK Retail and Technology                      The Netherlands                                                      30 May 2011


Gelijktijdig gebruik van Internet en TV
…voorheen met een laptop naast je


     Usage of Internet and TV at the same time                                           Used devices


                                                                             Laptop/ notebook                        63


                                                                         Non-portable computer                  42
                                                 28
                                                                     Mobile phone/ smart phone             13

                             47
                                                                                       Netbook         7
                                                  24              TV device which I use to watch
                                                                                                   2
                                                                      TV on (Parallel usage)

                                                                     Portable mp3 or mp4 player    2


                                                                             Video game console    2



                 Yes, often                                                                        Yes, often/ Yes,
                 Yes, but not very often                                                           but not very often
                 No


GfK - Survey in 5 European countries May 2010
GfK Retail and Technology   The Netherlands   30 May 2011




Internet bereikt(eindelijk) de
huiskamer. Infrastructuur wordt in
rap tempo aangelegd
GfK Retail and Technology   The Netherlands   30 May 2011
GfK Retail and Technology   The Netherlands   30 May 2011




GameChangers

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Gfk Laurens van den Oever

  • 1. GfK Retail and Technology The Netherlands 30 May 2011 GameChangers: geen toekomst voor on- of offline Retail in een tijdperk met nieuwe spelregels, spelers en publiek Laurens van den Oever Commercieel Directeur GfK Retail and Technology @LaurensGfK
  • 2. GfK Retail and Technology The Netherlands 30 May 2011 GfK in Nederland
  • 3. GfK Retail and Technology The Netherlands 30 May 2011
  • 4. GfK Retail and Technology The Netherlands 30 May 2011
  • 5. GfK Retail and Technology The Netherlands 30 May 2011 Wat is het speelveld?
  • 6. GfK Retail and Technology The Netherlands 30 May 2011 Niet aanpassen = niet meer meespelen
  • 7. GfK Retail and Technology The Netherlands 30 May 2011 “Niet aanpassen = verzuipen…”, dat horen we nu al jaren op elk congres van GfK. Ik denk er het volgende over: A)Soep wordt niet zo heet gegeten, “business as usual” B)Terechte opmerking, volledig mee eens C)Laat eerst de volgende slides maar zien
  • 8. GfK Retail and Technology The Netherlands 30 May 2011 Toegevoegde waarde Human Resource Locaties & vastgoed Economie & Consumentevraag Corporate responsibility Product, merk- en formule aanbod Consumentenmarketing Regelgeving Relatie retail en industrie Concurrentieveld Internationalisatie Technology & supply chain Markt- consumentinzichten
  • 9. GfK Retail and Technology The Netherlands 30 May 2011 Koopvacuum
  • 10. GfK Retail and Technology The Netherlands 30 May 2011 Veel markten stabiel, een kenmerk van verzadiging en overaanbod Bron: GfK PS en R&T
  • 11. GfK Retail and Technology The Netherlands 30 May 2011 DIY ek O pti vel Tra com T ele ctro .Ele C on s Bo oks M usic Of fice ion Fash
  • 12. GfK Retail and Technology The Netherlands 30 May 2011 Online-aandeel groeit naar 1/3e van de bestedingen in 2015!
  • 13. GfK Retail and Technology The Netherlands 30 May 2011 Offline vs Online
  • 14. GfK Retail and Technology The Netherlands 30 May 2011
  • 15. GfK Retail and Technology The Netherlands 30 May 2011 ROPO ROCKS!
  • 16. GfK Retail and Technology The Netherlands 30 May 2011 Index omzetontwikkeling Bricks & Clicks vs Pure players CE/IT/SDA/MDA
  • 17. GfK Retail and Technology The Netherlands 30 May 2011
  • 18. GfK Retail and Technology Title of presentation Name of presenter 18 January 2008 The headline goes here, Tahoma 22 point, bold The subline goes here, Tahoma 18 point
  • 19. GfK Retail and Technology The Netherlands 30 May 2011 Het Top Topics Retail Onderzoek 2011
  • 20. GfK Retail and Technology The Netherlands 30 May 2011 12 Top Topics
  • 21. GfK Retail and Technology The Netherlands 30 May 2011 Consumentenmarketing is Top Topic nr.1 in 2011
  • 22. GfK Retail and Technology The Netherlands 30 May 2011 Concurrentie, relatie retail/industrie en MVO hoger op de FMCG Agenda Non food Food Onderzoek kwartaal 1 2011 Onderzoek kwartaal 4 2010
  • 23. GfK Retail and Technology The Netherlands 30 May 2011 Social shopping: “from branding to bonding”..... Maar hoe? 1
  • 24. GfK Retail and Technology The Netherlands 30 May 2011 Snelheid van innovatie
  • 25. GfK Retail and Technology The Netherlands 30 May 2011 Tablets snelst omarmde apparaat tot dusver
  • 26. GfK Retail and Technology The Netherlands 30 May 2011 Tablet PCs: volledig nieuwe markt gedreven door “form factor” Tablet PC Smart Ultra Ultra Desktop Portable PCs Phones Mobile PCs/ Portable Replacement Netbooks PCs 4“ 5“ 6“ 7“ 8“ 9“ 10“ 11“ 12“ 13“ 14“ 15“ 17“ 19“ Pocket ´>5,6‘‘ Portable Home
  • 27. GfK Retail and Technology The Netherlands 30 May 2011 Tablet bezit vs aanschafplannen maart 2011
  • 28. GfK Retail and Technology The Netherlands 30 May 2011 Gelijktijdig gebruik van Internet en TV …voorheen met een laptop naast je Usage of Internet and TV at the same time Used devices Laptop/ notebook 63 Non-portable computer 42 28 Mobile phone/ smart phone 13 47 Netbook 7 24 TV device which I use to watch 2 TV on (Parallel usage) Portable mp3 or mp4 player 2 Video game console 2 Yes, often Yes, often/ Yes, Yes, but not very often but not very often No GfK - Survey in 5 European countries May 2010
  • 29. GfK Retail and Technology The Netherlands 30 May 2011 Internet bereikt(eindelijk) de huiskamer. Infrastructuur wordt in rap tempo aangelegd
  • 30. GfK Retail and Technology The Netherlands 30 May 2011
  • 31. GfK Retail and Technology The Netherlands 30 May 2011 GameChangers