How to Get Started in Social Media for Art League City
How To Build Yourself Into the Information Governance Champion Your Organization Needs
1. The Architect of You
How To Build Yourself Into the
Information Governance Champion
Your Organization Needs
2. Paragon Solutions, Inc. Proprietary and Confidential
2
Scott
McVeigh
Associate Director,
Information Governance &
Compliance
http://www.linkedin.com/in/scottmcveigh
smcveigh@consultparagon.com
3. Paragon Solutions, Inc. Proprietary and Confidential
3
ESSENTIAL SKILLS & BEHAVIORS OF THE IG PRO
• Strategic Thinking -What's the Plan?
• Communication - What's the Message?
• Socialization - Who do we Need?
• Change Agent - How do we Change Behavior?
• Topography - Where is our Information?
• Linguistics - Can we speak IT/Legal/Business?
• Tailoring - What are the Metrics and how do we Adjust/Adapt?
4. Paragon Solutions, Inc. Proprietary and Confidential
4
STRATEGIC THINKING
• Define Your Program Vision and Goals
• Assess Where You Are
• Build A Map to Achieve the Vision
5. Paragon Solutions, Inc. Proprietary and Confidential
5
COMMUNICATION
• Identify the Audiences
• Develop Level Appropriate Messages
• Plan the Cadence
• Create Feedback Loops
• Commit to Dates for Communicating
6. Paragon Solutions, Inc. Proprietary and Confidential
6
SOCIALIZATION
• Hone Your Elevator Pitch
• Keys to Buy-In are Different for Different Stakeholder
Groups
• Stay on Your Message
• Refine What Doesn’t Work, Repeat What Does
7. Paragon Solutions, Inc. Proprietary and Confidential
7
CHANGE AGENT
• “Voice of the Customer”
workshops give critical insight
into problem opportunities
• Quickest way to effect desired
change is to get people to realize
they want the change
• “Tell ‘em what they told you” –
Use their language in your
program communication to speed
buy in
Findability
Significant time wasted
• Content in multiple places, no clear
referential source library
• Content must be duplicated across many
system to support cross-system workflow
Capture
Too much paper and inefficiency
• Intelligent capture and digital signature must
be expanded
Collaboration
Unable to collaborate externally
• Using hosted solution to share, but risks
incurred if changes made and are not
propagated
• Secure, externally facing portals,
integrated with central repository critically
needed
Platform Concerns
Inefficiencies stem from platform
• Poor performance globally
Technical Operations
Findability
Finding documents & connecting people,
using collaborative tools , is critical to key
objectives
• Content is scattered all over the company
in many sources
• Limited interaction between systems
makes searching hard
• No enterprise taxonomy or search to
reduce time wasted
Content personalization stymied; reduced
confidence in decisions
• Inaccuracies in people data
• Content deemed from an authorized
source but contains misinformation,
necessitates damage control & remediation
Collaboration
Efficiencies to be gained from:
• Improved internal and external
document/content collaboration
• access to content with mobility
• external access to the intranet
Corporate Communication
8. Paragon Solutions, Inc. Proprietary and Confidential
8
LINGUISTICS
• Do you speak the same language as Legal, IT, the
Business? Your Executive Sponsors?
• Translate your program messaging into the “language”
of your stakeholders
• Enables deeper relationships in your organization
9. Paragon Solutions, Inc. Proprietary and Confidential
9
TAILORING
• Messages do not resonate with every
audience
• “Measure twice, tell them repeatedly”
• Incorporate feedback from Communication
Plan into revised messaging, audience and
cadence
10. Paragon Solutions, Inc. Proprietary and Confidential
10
WRAP IT UP, SCOTT
• Think Strategically on Solving IG Challenges for
the Enterprise
• Understand Stakeholder Drivers & Concerns
• Message Appropriately to All Audiences
• Know Where The Information Is & What the
Technological Capabilities Are
• Enable the “Right” Info Gov Behaviors in the
Org
• Tailor and Refine the Program
IG Champions
11. Paragon Solutions, Inc. Proprietary and Confidential
11
TOPOGRAPHY
• Understand where your content lives
• Understand the IG capabilities of the
content repository
• Work with your IT & Business partners
to plan to migrate or remediate content
from repositories without Governance
12. For more information please visit :
http://www.consultparagon.com/
s mc veigh@ consultpar agon.c om