Disruptive technologies and business models continue to force organizations to assess how they do business, manage staff and engage with customers. This CompTIA presentation explores five keys trends shaping the tech-driven workforce of the future.

1. 5 Trends
Shaping the
Tech-Driven
Workforce of
the Future
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2. The Computing Technology Industry Association
Certifications & Credentials | Education & Events | Public Policy | Philanthropy | Research

3. Framing the Discussion
IT
Sector
IT
Occupations
Within the information
technology sector, there
are many IT occupations

4. #1
Geography still
very much a
workforce
factor; dynamics
continue to
change

5. 24% 47%
29%
Prefer 1 telecommuting day per week
Prefer 2 or more telecommuting days
Prefer zero telecommuting days
Telecommuting and Remote Work Becoming Mainstays
Preferences for the Number
of Telecommuting Days
Source: CompTIA
37% of HR executives
report the pool of quality
candidates in their local region
makes hiring for certain
positions challenging

6. IT Network Occupations Geomap
Includes network administrators, network architects and network support specialists
Source: EMSI

7. IT Network Occupations Geomap: California Counties
Includes network administrators, network architects and network support specialists
Source: EMSI

8. MSaupp pPllya coef hvosl.d Deerm and for Labor: San Francisco Metro
Source: CompTIA | Burning Glass Technologies Labor Insights

9. #2
Every business
becoming a
digital business
on some level

10. Technology Increasingly Important to Business Success,
but “Getting There” Remains Harder Than Ever
17%
43%
36% Very
Important
Important
Importance of Technology to Business
Success Trending Upwards
NET
Unimportant
NET
Important
Neutral
4%
15%
50%
31%
5%
NET not that close
Moderately close
Very close
Exactly where
want to be
Self-Assessment of Tech Utilization
Source: CompTIA

11. As Predicted by Marc Andreessen, Software Continues
to Eat the World
80.0
85.0
90.0
95.0
100.0
105.0
110.0
115.0
120.0
125.0
130.0
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Core software - developers
Secondary software - web, database, etc.
IT support and admininistration
System architects, scientist and other
Tech manufacturing - assemblers, etc.
Source: EMSI | CompTIA
Index of change in occupation count | base year = 2004

12. Becoming a Digitally-Savvy Organization Means
Finding Better Ways to Harness Data
8 in 10 executives
agree to the statement (NET):
"If we could harness all of our
data, we'd be a much stronger
business”
6 in 10 companies
report being significantly or
moderately deficient in data-related
skills
$115,531 R
$114,796 NoSQL
$114,396 MapReduce
$112,382 Cassandra
$109,561 Pig
$108,669 Hadoop
$107,825 Mongo DB
$106,542 Big data
$102,812 Hive
$90,643 MySQL
High Paying Data Skills
Strong demand for data
developers, database
administrators and business
intelligence analysts
Source: CompTIA | DICE | EMSI

13. #3
The Big Shift:
demographics
remaking the
workplace

14. Millennials Begin to Make Their Mark
20%
44%
0%
10%
20%
30%
40%
50%
60%
2000 2010 2020
Baby Boomers Gen Y
% of U.S. Workforce Represented
by Generational Cohort
% of Workforce Age 55+
44% Morticians
31% Tax examiners
31% CEOs
26% Education administrators
23% Engineering technicians
19% Computer research scientists
17% Information analysts
16% Computer support specialists
Source: EMSI | BLS | CompTIA

15. Overcoming Generational Differences in the Workplace
41% 40%
64%
27%
Younger workers
feel too entitled
Older workers are
too set in their ways
20-somethings 60-somethings
Degree to which Segment Believes the
Stereotype has some Truth to It
One-size-fits-
all
limitations
Knowledge
transfers
Source: CompTIA
Your
customers
will change
too

16. #4
Always-on
learning
becoming a
necessity in
an always-on
world

17. Workers & Employers Acknowledge the Need for
Always-On Learning
19%
41%
36%
3%
Significantly
more
Moderately
more
Stay the
same
Less
Level of training / prof. dev.
desired in the coming year
39%
Engaging in
some type of
e-learning
42%
Undertook some
type of tech-related
training
47%
NET % engaging in
some degree of
voluntary training
27% of IT professionals cite ‘fear of skills becoming obsolete’ as a job concern
Source: CompTIA

18. 8%
8%
12%
18%
27%
36%
41%
44%
20%
27%
24%
24%
30%
34%
38%
41%
More simulations or gaming elements
More social elements
More mobility elements, such as app-based training
More autonomy - allowing staff to design or pursue
their own training/prof. dev. plan
More e-Learning or MOOCs
More cross-training with other dept. / divisions
More follow-up after training / goals alignment
More time set aside for training & prof. dev.
Gen Y Baby Boomers
Training / Prof. Dev. Improvement Preferences
Key differences
in training
improvement
preferences
Source: CompTIA

19. #5
The need
to re-think
career
roadmaps

20. IT Job Posting Trending
1,549
1,596
1,711
1,777
8,631
8,786
10,505
11,204
14,600
24,746
33,014
33,266
33,379
47,927
50,467
Computer Network Support Specialists
Computer and Information Research Scientists
Computer Network Architects
Computer Hardware Engineers
Database Administrators
Software Developers, Systems Software
Information Security Analysts
Computer Programmers
Computer and Information Systems Managers
Web Developers
Computer User Support Specialists
Computer Systems Analysts
Network Systems Administrators
Computer Occupations, All Other
Software Developers, Applications
Avg Monthly Job Postings
Avg Monthly Hires
Source: EMSI
Time period: January 1, 2014 – October 1, 2014 | Average monthly job postings of 282,156; average monthly hires of 221,237

21. Many HR Professionals Contend with a Challenging
Hiring Environment
68%
25%
7%
Very
challenging
Somewhat
challenging
Manageable
HR Perceptions of Hiring
Environment
% of Workforce Age 55+
44% Morticians
31% Tax examiners
31% CEOs
26% Education administrators
23% Engineering technicians
19% Computer research scientists
17% Information analysts
16% Computer support specialists
Top Hiring Challenges Cited
by HR Professionals
1. Finding candidates with right level of experience
2. Finding candidates with the right ‘hard’ skills
3. The pool of quality candidates in local region
4. Filling openings in a timely manner
5. Finding candidates in the right salary range
6. Finding candidates with the right ‘soft’ skills
7. Competing with large employers
8. Costs associated with recruiting
Source: CompTIA
The dilemma: talent pipeline not as deep
as it could be due to certain perceptions
and some confusion about careers in IT

22. 42%
50%
9%
Grow significantly in importance
Grow somewhat in importance
No change or diminish in importance
HR Perceptions of Certifications / Credentials
HR Perceptions of How the Use
of IT Certifications will Change
26% 28%
38%
72% 67%
60%
Requirement
for certain
positions
Measure of a
candidate’s
willingness to
work hard /
meet a goal
Confirmation
of subject
matter
knowledge
Often
Some-times
How IT Certifications Factor into the
Hiring Process [HR perspective]
Source: CompTIA

23. IT Certifications Roadmap
Source: CompTIA

24. Wrap-up
Trend #1: Geography still very much a workforce
factor; dynamics continue to change
Trend #2: Every business becoming a digital
business on some level
Trend #3: The Big Shift: demographics remaking
the workplace
Trend #4: Always-On learning becoming a
necessity in an always-on world
Trend #5: The need to re-think career roadmaps
Source: CompTIA

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Source: CompTIA Market Research
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