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Madison Co. Schools
Special Ed. Dept.
2011-2012
 Protection of All
Personally Identifiable
Data, Information, and
Records Collected,
Used or Maintained by
an Agency
 Confidentiality
Requirements also
Apply to Discussions
about a Student and the
Student’s Records
Confidential
Information
 Those students in
“attendance in person or by
paper correspondence,
video conference, satellite,
Internet, or electronic
information, and
telecommunication
technologies for students
who are not physically
present in the classroom.”
 FERPA Family Educational
Rights and Privacy Act
 Kentucky Regulations
 IDEIA Individuals with
Disabilities Education
Improvement Act, 2004
 Section 504 of the
Rehabilitation Act
 Personal and Family Data
 Evaluation and Test Data
 504 Plans
 Progress Reports, Report Cards, Work Samples, and
Attendance Records
 Written Accounts of Parent/Teacher
 Conferences
 Audio and/or Video Tapes
 Electronic information stored on cell phones, PDA’s,
data bases, instant messages, and voice mail-
recordings.
 Medical Records
 Individual Education Plan (IEP)
 Records Maintained by Other Agencies (Health
Dept., Private Physical Therapy, or Occupational
Therapy Services)
 Information the Agency Uses for Educational
Purposes (Psychiatric and/or Mental Health
Records)
 Discipline Records
 Digital, computer records, video, audio tape, film
 The term biometric record is further defined as “a
record of one or more measureable biological or
behavioral characteristics that can be used for
automated recognition of an individual. Ex.
Fingerprints, voiceprints, handwriting
 Name of Child, Parent, or
Other Family Member
 Address of Child
 A Personal Identification
Number (SSN or Student
Number)
 Indirect identifiers (date of
birth, place of birth,
mother’s maiden name).
 Information that can be
used alone or in
combination that specific
links to a child.
 Characteristics or Other
Information to Identify Child
 Make Sure ALL Staff is Trained in
Confidentiality of Records
◦ School Based Councils
◦ School Volunteers, Cafeteria Workers
◦ Student Teachers
◦ Paraeducators
◦ Substitute Teachers, Bus Drivers, Bus Aides
◦ School Nurses
◦ Office Staff, Custodians, Itinerant Teachers
 Parents, guardians, and eligible students must be
allowed to inspect and review educational records
within a reasonable time.
 Kentucky recommendations are to respond to
parental requests within 3 days of their request to
meet Kentucky Open Records statutes.
 When requesting to view grades –
cover all other student names
 Written discipline reports – Do not cite
other student’s name (state as another
4th
grade student)
 When speaking with parent, do not
mention another student (Confidentiality
protects the rights of all parties
including other students.)
 Do not discuss other students in
meetings (you can discuss plans or
strategies you have used with other
students).
 Do not discuss other students at the
grocery store, ball games, church etc.
Confidential
 Parent/Teacher Conferences – Do not
share confidential information with
grandparents, aunts, uncles, neighbors,
etc., unless parent/student representative
gives written permission for this third party
to hear confidential information.
 Each school must decide how to document
for parent conferences and method of
storage.
 Faxing Information – Make sure fax is
marked “Confidential Information”.
 Do not include student or teacher names or grades
in email.
E-Mail – Include a confidential statement to your
signature for each outgoing email. An email is public
record and can be forwarded without your
permission or can be subpoenaed if a legal issue
were to emerge.
 Do not give any information over the
phone. You can not always identify the person on
the other end of the line.
 NOTICE: This electronic mail transmission is for the use of
the named individual or entity to which it is directed and may
contain information that is privileged or confidential. It is not
to be transmitted to or received by anyone other than the
named addressee's or a person authorized to deliver it to the
named addressee's. It is not to be copied or forwarded to
any unauthorized persons. If you have received this
electronic mail transmission in error, delete it from your
system without copying or forwarding it, and notify the
sender of the error by replying via email so that our address
record can be corrected.
 The contents of personal electronic devices may
prove to very embarrassing and provide
information that can be used against the school
district or you. Consider FERPA’s definition when
using: cell phones, voice mail recordings, texting,
Facebook, etc.
 Lesson Plans, Report Cards
and Individual Modification
Plans should all be marked
confidential.
 Substitute folder must include
IEP, modifications and
behavior intervention plans for
students with special needs.
 When talking to a
colleague about a
student or his family,
apply these four
questions to determine if
the discussion may be
violating the student’s
confidentiality rights.
 What is discussed?
 Where the discussion takes place?
 Who is listening?
 Why the discussion took place?
 Parents, and/or Student Representative
 Student who is 18 years old or emancipated
 Authorized employees of the district
 Staff from the U.S. and State Dept. of Education
on official business.
 A school must maintain a log in the student’s
record that identifies each request and disclosure
of student records.
 The log must document the names of local, state,
and/or federal authorities and officials that may
make further disclosure of the information.
 Both parents have a right to view their child’s
records unless the school has a divorce decree
stating otherwise.
 Joint Custody – Both parents should be given
access to student records and decision making.
 Foster parents have a right to review records but
cannot make educational decisions unless the
documentation states otherwise.
 Parents can request interpretation of records.
Translation must be provided in their native
language.
 Disclosure within agency with legitimate education
interest
 To officials of another school, school system, or
institution of postsecondary education where the student
seeks or intends to enroll.
 Directory information
 Audit purposes
 Subpoenas or court order
 Financial aid
 Health and safety emergencies
 Parents are annually given public notice of the
types of information designated as directory
information AND
 Given opportunity to refuse.
 Student’ Name
 Student’s Address
 Student’s Telephone Number
 Student’s Date of Birth
 Participation in officially recognized sports and
activities
 Student’s weight, height if member of athletic
team
 Dates of Attendance
 Awards Received
 An emancipated
student is eligible to
obtain access to his
or her own records
(upon reaching 18th
birthday or
marriage).
 Parent/Legal guardian or emancipated student must
make a written request for release of records to
another person or agency.
 Special Education student or student currently being
evaluated submits to the Special Education Dept.
 Not in Special Education – Written request still
obtained and need purpose for release.
 Student information may be released to the
Dept. of Social Services
•Every employee of a Kentucky Public School
District must adhere to confidentiality protection
of all students.
•All student information should be kept
confidential unless disclosure serves professional
purposes or is required by law. Failure to do so
may result in the revoking of suspending of KY
certification. Protecting students’ confidentiality is
the law and also the right thing to do!
The Children’s Corner Daycare calls
a local school district and requests
that Sue’s school records are
forwarded to them. It is a small
community and the person receiving
the call is familiar with the caller.
Can the records be sent under these
conditions?
The records cannot be sent without
written parental consent. FERPA and
IDEA do not allow a school district to send
personally identifiable information to
another agency without written parental
authorization. A daycare may be
providing educational activities for the
student; however, they are not a state
educational school district or agency.
Amber’s family moved to the
neighboring county. The neighboring
school district sent a request for the
transfer of records. Can this
information be forwarded without
parental permission?
 The records can be sent to the
neighboring school. FERPA
requirements allow the school district to
forward educational records on request to
a school in which a student seeks to
enroll.
 Federal requirements state that a
reasonable attempt is made to notify the
parent of the student of the transfer of the
records, except when the transfer of
records is initiated by the parent, or when
the school district includes their Annual
Notice that it forwards records on request
to another school district.
Jane is a bus driver and parent at
Brownsville Elementary School.
Jane’s close friend asked Jane to
check on the progress of the friend’s
nephew who also attends Brownsville.
Can Jane obtain this information?
 Jane has no legitimate educational
interest in the progress of someone’s
nephew; therefore, she has no right to
review his progress.
 In order for Jane to review the progress
of the nephew, she would have to be
working directly with the child, but she
still could not share the information with
her friend.
 A written consent signed by the parent is
required before educational records
can be released to anyone that
does not have a legitimate
educational interest.
Sandy lives with her grandparents.
Sandy’s parents have legal custody
of Sandy, but they have a very
limited role in the care of Sandy.
Sandy’s teacher would like to
initiate a referral due to a suspected
learning disability. Who has the
right to give written permission to
evaluate Sandy for the suspected
learning disability?
 The ARC chairperson can determine
that a person is “acting as a parent”,
and as such as all the rights of a
parent until the parent reappears to
reclaim his or her rights. Therefore,
Sandy’s grandparents are “acting as a
parent” and have the rights of a
parent in making education decisions
concerning Sandy.
 If the parents still retain
educational
rights for their child, they must
be the ones to sign permission.
Matthew’s natural father arrives at
Matthew’s school. He requests to see
Matthew’s school records. A review
of Matthew’s school records
indicated that Matthew’s parents
are divorced and that Matthew lives
with his mother. Can the school
allow access to educational records
to Matthew’s father?
Both natural parents are allowedallowed
access to the educational records of aaccess to the educational records of a
child, unless the school has beenchild, unless the school has been
informed that a parent is not allowedinformed that a parent is not allowed
due to some legal action. The fact thatdue to some legal action. The fact that
Matthew's parents are divorced doesMatthew's parents are divorced does
not automatically take away hisnot automatically take away his
parental rights.parental rights. If the school does not
have a legal document stating that a
parent does not have access, then the
school allows the natural parent access
to their child's educational records.
Mary is a parent member of a Site
Based Decision-Making Council.
Mary would like to have a look at the
recent state test scores of all the
students in Mrs. Reed’s class. Does
Mary have access to these records?
Mary does not have the right to access theMary does not have the right to access the
students’ educational records. A Site Basedstudents’ educational records. A Site Based
Decision-Making member does not haveDecision-Making member does not have
access to personally identifiable information.access to personally identifiable information.
Parent consent would have to be obtainedParent consent would have to be obtained
from each parent to allow Mary access to thefrom each parent to allow Mary access to the
students’ educational records.students’ educational records.
Bonnie has recently separated fromBonnie has recently separated from
Fred. Bonnie and Fred are theFred. Bonnie and Fred are the
natural parents of a student in yournatural parents of a student in your
classroom. Bonnie sends you a noteclassroom. Bonnie sends you a note
that Fred is not to have any access tothat Fred is not to have any access to
any of their child's educationalany of their child's educational
records. Can the school honorrecords. Can the school honor
Bonnie’s request?Bonnie’s request?
Both natural parents are allowed accessBoth natural parents are allowed access
to the educational records of a child,to the educational records of a child,
unless the school has been informed thatunless the school has been informed that
a parent is not allowed access due toa parent is not allowed access due to
some legal action. The fact that thesome legal action. The fact that the
parents are separated, and the motherparents are separated, and the mother
has requested that the father not havehas requested that the father not have
access does not constitute a legal action.access does not constitute a legal action.
If the school does not have a legal
document stating that a parent does
not have access, then the school
allows the natural parent access to
his or her child's
educational records.
While shopping at Walmart, anWhile shopping at Walmart, an
adult in the community asks you,adult in the community asks you,
"How is that new guy in your class"How is that new guy in your class
doing? I heard that the police camedoing? I heard that the police came
to school this week to interview him."to school this week to interview him."
What information can you releaseWhat information can you release
concerning this student?concerning this student?
No information may be released to the
community member concerning this
student. This community member has no
legitimate educational interest, and is not
accessible to personally identifiable
information concerning any student
without written consent from a parent. An
appropriate response could be, "Due to
confidentiality laws, school employees are
not permitted to discuss
individual students without
written parent consent."
 Your supervising teacher will be out
for 3 days and a substitute teacher
has been hired. He asks you to put the
names of the students who go to
resource and to speech on the board
and their times so he can keep their
schedule straight. Can you write the
names and special education schedule
on the board?
◦ Question 9
 You cannot post or list the names of
students who are in special education
on the board, on a chart, or in any
other fashion that is observable by any
student or visitor to the classroom.
 This information needs to be posted in
the substitute teacher folder or in the
teacher’s lesson plan book.
 Schedule reminders should NOT be
 posted on student’s desks.
◦ ANSWER
 You have just completed the confidentiality
training requirements
 Remember you are held accountable for
maintaining the confidentiality of student
information both at work, at home, and in your
community.

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Similar to Sandy's parents have legal custody and therefore have the right to give written permission for Sandy to be evaluated for a suspected learning disability, even though she primarily lives with and is cared for by her grandparents. As the legal custodians, Sandy's parents must provide written consent for any evaluations or services under special education laws like IDEA, unless a court order or other legal documentation specifies otherwise

Similar to Sandy's parents have legal custody and therefore have the right to give written permission for Sandy to be evaluated for a suspected learning disability, even though she primarily lives with and is cared for by her grandparents. As the legal custodians, Sandy's parents must provide written consent for any evaluations or services under special education laws like IDEA, unless a court order or other legal documentation specifies otherwise (20)

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Sandy's parents have legal custody and therefore have the right to give written permission for Sandy to be evaluated for a suspected learning disability, even though she primarily lives with and is cared for by her grandparents. As the legal custodians, Sandy's parents must provide written consent for any evaluations or services under special education laws like IDEA, unless a court order or other legal documentation specifies otherwise

  • 1. Madison Co. Schools Special Ed. Dept. 2011-2012
  • 2.  Protection of All Personally Identifiable Data, Information, and Records Collected, Used or Maintained by an Agency  Confidentiality Requirements also Apply to Discussions about a Student and the Student’s Records Confidential Information
  • 3.  Those students in “attendance in person or by paper correspondence, video conference, satellite, Internet, or electronic information, and telecommunication technologies for students who are not physically present in the classroom.”
  • 4.  FERPA Family Educational Rights and Privacy Act  Kentucky Regulations  IDEIA Individuals with Disabilities Education Improvement Act, 2004  Section 504 of the Rehabilitation Act
  • 5.  Personal and Family Data  Evaluation and Test Data  504 Plans  Progress Reports, Report Cards, Work Samples, and Attendance Records  Written Accounts of Parent/Teacher  Conferences  Audio and/or Video Tapes  Electronic information stored on cell phones, PDA’s, data bases, instant messages, and voice mail- recordings.
  • 6.  Medical Records  Individual Education Plan (IEP)  Records Maintained by Other Agencies (Health Dept., Private Physical Therapy, or Occupational Therapy Services)  Information the Agency Uses for Educational Purposes (Psychiatric and/or Mental Health Records)  Discipline Records  Digital, computer records, video, audio tape, film
  • 7.  The term biometric record is further defined as “a record of one or more measureable biological or behavioral characteristics that can be used for automated recognition of an individual. Ex. Fingerprints, voiceprints, handwriting
  • 8.  Name of Child, Parent, or Other Family Member  Address of Child  A Personal Identification Number (SSN or Student Number)  Indirect identifiers (date of birth, place of birth, mother’s maiden name).  Information that can be used alone or in combination that specific links to a child.  Characteristics or Other Information to Identify Child
  • 9.  Make Sure ALL Staff is Trained in Confidentiality of Records ◦ School Based Councils ◦ School Volunteers, Cafeteria Workers ◦ Student Teachers ◦ Paraeducators ◦ Substitute Teachers, Bus Drivers, Bus Aides ◦ School Nurses ◦ Office Staff, Custodians, Itinerant Teachers
  • 10.  Parents, guardians, and eligible students must be allowed to inspect and review educational records within a reasonable time.  Kentucky recommendations are to respond to parental requests within 3 days of their request to meet Kentucky Open Records statutes.
  • 11.
  • 12.  When requesting to view grades – cover all other student names  Written discipline reports – Do not cite other student’s name (state as another 4th grade student)  When speaking with parent, do not mention another student (Confidentiality protects the rights of all parties including other students.)  Do not discuss other students in meetings (you can discuss plans or strategies you have used with other students).  Do not discuss other students at the grocery store, ball games, church etc. Confidential
  • 13.  Parent/Teacher Conferences – Do not share confidential information with grandparents, aunts, uncles, neighbors, etc., unless parent/student representative gives written permission for this third party to hear confidential information.  Each school must decide how to document for parent conferences and method of storage.  Faxing Information – Make sure fax is marked “Confidential Information”.
  • 14.  Do not include student or teacher names or grades in email. E-Mail – Include a confidential statement to your signature for each outgoing email. An email is public record and can be forwarded without your permission or can be subpoenaed if a legal issue were to emerge.  Do not give any information over the phone. You can not always identify the person on the other end of the line.
  • 15.  NOTICE: This electronic mail transmission is for the use of the named individual or entity to which it is directed and may contain information that is privileged or confidential. It is not to be transmitted to or received by anyone other than the named addressee's or a person authorized to deliver it to the named addressee's. It is not to be copied or forwarded to any unauthorized persons. If you have received this electronic mail transmission in error, delete it from your system without copying or forwarding it, and notify the sender of the error by replying via email so that our address record can be corrected.
  • 16.  The contents of personal electronic devices may prove to very embarrassing and provide information that can be used against the school district or you. Consider FERPA’s definition when using: cell phones, voice mail recordings, texting, Facebook, etc.
  • 17.  Lesson Plans, Report Cards and Individual Modification Plans should all be marked confidential.  Substitute folder must include IEP, modifications and behavior intervention plans for students with special needs.
  • 18.  When talking to a colleague about a student or his family, apply these four questions to determine if the discussion may be violating the student’s confidentiality rights.
  • 19.  What is discussed?  Where the discussion takes place?  Who is listening?  Why the discussion took place?
  • 20.  Parents, and/or Student Representative  Student who is 18 years old or emancipated  Authorized employees of the district  Staff from the U.S. and State Dept. of Education on official business.
  • 21.  A school must maintain a log in the student’s record that identifies each request and disclosure of student records.  The log must document the names of local, state, and/or federal authorities and officials that may make further disclosure of the information.
  • 22.  Both parents have a right to view their child’s records unless the school has a divorce decree stating otherwise.  Joint Custody – Both parents should be given access to student records and decision making.  Foster parents have a right to review records but cannot make educational decisions unless the documentation states otherwise.  Parents can request interpretation of records. Translation must be provided in their native language.
  • 23.  Disclosure within agency with legitimate education interest  To officials of another school, school system, or institution of postsecondary education where the student seeks or intends to enroll.  Directory information  Audit purposes  Subpoenas or court order  Financial aid  Health and safety emergencies
  • 24.  Parents are annually given public notice of the types of information designated as directory information AND  Given opportunity to refuse.
  • 25.  Student’ Name  Student’s Address  Student’s Telephone Number  Student’s Date of Birth  Participation in officially recognized sports and activities  Student’s weight, height if member of athletic team  Dates of Attendance  Awards Received
  • 26.  An emancipated student is eligible to obtain access to his or her own records (upon reaching 18th birthday or marriage).
  • 27.  Parent/Legal guardian or emancipated student must make a written request for release of records to another person or agency.  Special Education student or student currently being evaluated submits to the Special Education Dept.  Not in Special Education – Written request still obtained and need purpose for release.  Student information may be released to the Dept. of Social Services
  • 28. •Every employee of a Kentucky Public School District must adhere to confidentiality protection of all students. •All student information should be kept confidential unless disclosure serves professional purposes or is required by law. Failure to do so may result in the revoking of suspending of KY certification. Protecting students’ confidentiality is the law and also the right thing to do!
  • 29. The Children’s Corner Daycare calls a local school district and requests that Sue’s school records are forwarded to them. It is a small community and the person receiving the call is familiar with the caller. Can the records be sent under these conditions?
  • 30. The records cannot be sent without written parental consent. FERPA and IDEA do not allow a school district to send personally identifiable information to another agency without written parental authorization. A daycare may be providing educational activities for the student; however, they are not a state educational school district or agency.
  • 31. Amber’s family moved to the neighboring county. The neighboring school district sent a request for the transfer of records. Can this information be forwarded without parental permission?
  • 32.  The records can be sent to the neighboring school. FERPA requirements allow the school district to forward educational records on request to a school in which a student seeks to enroll.  Federal requirements state that a reasonable attempt is made to notify the parent of the student of the transfer of the records, except when the transfer of records is initiated by the parent, or when the school district includes their Annual Notice that it forwards records on request to another school district.
  • 33. Jane is a bus driver and parent at Brownsville Elementary School. Jane’s close friend asked Jane to check on the progress of the friend’s nephew who also attends Brownsville. Can Jane obtain this information?
  • 34.  Jane has no legitimate educational interest in the progress of someone’s nephew; therefore, she has no right to review his progress.  In order for Jane to review the progress of the nephew, she would have to be working directly with the child, but she still could not share the information with her friend.  A written consent signed by the parent is required before educational records can be released to anyone that does not have a legitimate educational interest.
  • 35. Sandy lives with her grandparents. Sandy’s parents have legal custody of Sandy, but they have a very limited role in the care of Sandy. Sandy’s teacher would like to initiate a referral due to a suspected learning disability. Who has the right to give written permission to evaluate Sandy for the suspected learning disability?
  • 36.  The ARC chairperson can determine that a person is “acting as a parent”, and as such as all the rights of a parent until the parent reappears to reclaim his or her rights. Therefore, Sandy’s grandparents are “acting as a parent” and have the rights of a parent in making education decisions concerning Sandy.  If the parents still retain educational rights for their child, they must be the ones to sign permission.
  • 37. Matthew’s natural father arrives at Matthew’s school. He requests to see Matthew’s school records. A review of Matthew’s school records indicated that Matthew’s parents are divorced and that Matthew lives with his mother. Can the school allow access to educational records to Matthew’s father?
  • 38. Both natural parents are allowedallowed access to the educational records of aaccess to the educational records of a child, unless the school has beenchild, unless the school has been informed that a parent is not allowedinformed that a parent is not allowed due to some legal action. The fact thatdue to some legal action. The fact that Matthew's parents are divorced doesMatthew's parents are divorced does not automatically take away hisnot automatically take away his parental rights.parental rights. If the school does not have a legal document stating that a parent does not have access, then the school allows the natural parent access to their child's educational records.
  • 39. Mary is a parent member of a Site Based Decision-Making Council. Mary would like to have a look at the recent state test scores of all the students in Mrs. Reed’s class. Does Mary have access to these records?
  • 40. Mary does not have the right to access theMary does not have the right to access the students’ educational records. A Site Basedstudents’ educational records. A Site Based Decision-Making member does not haveDecision-Making member does not have access to personally identifiable information.access to personally identifiable information. Parent consent would have to be obtainedParent consent would have to be obtained from each parent to allow Mary access to thefrom each parent to allow Mary access to the students’ educational records.students’ educational records.
  • 41. Bonnie has recently separated fromBonnie has recently separated from Fred. Bonnie and Fred are theFred. Bonnie and Fred are the natural parents of a student in yournatural parents of a student in your classroom. Bonnie sends you a noteclassroom. Bonnie sends you a note that Fred is not to have any access tothat Fred is not to have any access to any of their child's educationalany of their child's educational records. Can the school honorrecords. Can the school honor Bonnie’s request?Bonnie’s request?
  • 42. Both natural parents are allowed accessBoth natural parents are allowed access to the educational records of a child,to the educational records of a child, unless the school has been informed thatunless the school has been informed that a parent is not allowed access due toa parent is not allowed access due to some legal action. The fact that thesome legal action. The fact that the parents are separated, and the motherparents are separated, and the mother has requested that the father not havehas requested that the father not have access does not constitute a legal action.access does not constitute a legal action. If the school does not have a legal document stating that a parent does not have access, then the school allows the natural parent access to his or her child's educational records.
  • 43. While shopping at Walmart, anWhile shopping at Walmart, an adult in the community asks you,adult in the community asks you, "How is that new guy in your class"How is that new guy in your class doing? I heard that the police camedoing? I heard that the police came to school this week to interview him."to school this week to interview him." What information can you releaseWhat information can you release concerning this student?concerning this student?
  • 44. No information may be released to the community member concerning this student. This community member has no legitimate educational interest, and is not accessible to personally identifiable information concerning any student without written consent from a parent. An appropriate response could be, "Due to confidentiality laws, school employees are not permitted to discuss individual students without written parent consent."
  • 45.  Your supervising teacher will be out for 3 days and a substitute teacher has been hired. He asks you to put the names of the students who go to resource and to speech on the board and their times so he can keep their schedule straight. Can you write the names and special education schedule on the board? ◦ Question 9
  • 46.  You cannot post or list the names of students who are in special education on the board, on a chart, or in any other fashion that is observable by any student or visitor to the classroom.  This information needs to be posted in the substitute teacher folder or in the teacher’s lesson plan book.  Schedule reminders should NOT be  posted on student’s desks. ◦ ANSWER
  • 47.  You have just completed the confidentiality training requirements  Remember you are held accountable for maintaining the confidentiality of student information both at work, at home, and in your community.

Editor's Notes

  1. According to IDEA 97 regulations, a "parent" means a natural or adoptive parent of a child, a guardian, but not the State if the child is a ward of the State, a person acting in the place of a parent (such as a grandparent or stepparent with whom the child lives, or a person who is legally responsible for the child's welfare), of a surrogate parent who has been appointed. According to the policies and procedures for special education, the ARC chairperson determines who represents the child in educational decision-making through a review of educational records. If the ARC chairperson determines there is no parent in residence, and the person with whom the child resides is a family member, friend, or other person with whom the parent has made an informal arrangement to care for the child, then the ARC chairperson can determine that a person is "acting as a parent", and as such has all the rights of a parent until the parent reappears to reclaim his or her rights. Therefore, Sandy's grandparents are "acting as a parent" and have the rights of a parent in making educational decisions concerning Sandy.