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REPLACEMENT LINERS




FROM START TO FINISH
Introduction
• Salesperson: Hi my name is _______. How
  may I help you?
• Customer: I am interested in replacing my
  pool liner.
• Salesperson: Great, all of our pool liners are
  on sale today. In addition to receiving a very
  low price on the liner, you can also qualify for
  your choice of 4 installation bonuses and
  discounts on select pool products.
Qualification- Part 1
 All questions below must be asked by the salesperson to give the customer
 accurate information and so you will know how to proceed.


Q-Do you have an A/G or I/G pool?
A- If the customer responds with A/G you can proceed to the next question.
If they respond I/G your store manager has a form to fill out for a free in
home measurement.

Q- What size pool do you have?
A- The customer should know the dimensions of their pool. If they do not
know the dimensions we may have them on file provided they purchased a
pool or liner from us.
Qualification- Part 2
           Semi-Inground vs. Above Ground, Rolled Wall vs. Slot Wall
 Q-Is your pool completely A/G or is it Semi-Inground.
 A-Depending how the customer answers the customer may have additional
 installation charges. If the customer has a rolled wall Semi-Inground pool, the pool
 will need to be excavated prior to installation. If they have a slot-wall Semi-Inground
 we will install their liner. Slot wall pools consist of rigid interlocking panels. A rolled
 wall pool is a one piece corrugated wall. Once emptied and the liner is removed a
 rolled wall pool could potentially collapse. Slot wall pools are made by Aquasport or
 Atlas.
 A Free Site Survey is included with every liner purchase to ensure we can install the
 liner
Slot Wall Pool or Extruded Aluminum                 Rolled Wall Above-Ground Pool
Qualification-Part 3
DECKS AND FENCES


Q- Do you have any decking or fencing around your pool?
A- If the customer has a deck or fence around the pool it makes the
installation of the liner more difficult. Because of this, the customer is
responsible of paying a surcharge to the installer depending upon how
difficult it is.
The fee could range from a few dollars for a small deck to $140 for a pool
with a complete aluminum deck and fence. If the customer removes the
deck or gives the installer at least 6” between the pool wall and the decking
they will not be responsible for a fee.
If the customer has a full wood walkaround deck they must remove the
planks. The installer will not install the liner even with the customer paying
the fee.
Qualification- Part 4
                               BEADED OR OVERLAP

Q- Does your pool liner overlap your pool wall or snap into a track system?
A- There are two different types of liners, Beaded or Overlap. The main
difference is whether or not the liner overlaps the pool wall. If the customer has
a beaded liner with a deck, they are not responsible to pay the deck fee
previously discussed. There are either standard beaded liners or Johny
Weismuller beaded liners.

           BEADED LINER                               OVERLAP LINER
FREE SITE SURVEY
•   No matter how a customer qualifies, we WILL install their liner.
•   Each Liner purchase with installation on the order will qualify for a FREE site survey
    to ensure the following:
          •   Pool Size
          •   Bead Type
          •   Coping Type
          •   Skimmer Size
          •   Depth
          •   Deck Fees
          •   Semi In-ground Fees
          •   Rusted Hardware
•   If any additional Fees will apply to the installation, the customer will know this
    upfront and can opt to due some of the work themselves to save $$$
INSTALLATION PROMOTIONS
• Your first choice is 10%
  off of your liner
  installation with the
  purchase of any solid
  blue liner TODAY.
INSTALLATION PROMOTIONS
                       SUNLITE   ALL SWIRL
• Your second
  choice is 10% off
  your liner
  installation with
  the purchase of
  any Standard Print
  liner TODAY.
INSTALLATION PROMOTIONS
                                  WATERFALL   BOULDER SWIRL
• Your third
  choice is 50%
  off your liner
  installation
  with the
  purchase of
  any Premium
  Print liner
  TODAY.
THERE ARE A TOTAL OF 8 PATTERNS
TO CHOOSE FROM-
INSTALLATION PROMOTIONS
                      INTEGRA   Venetian
• Your last choice
  is FREE
  installation with
  the venetian
  and a life time
  warranty or the
  Integra with a
  DOUBLE
  lifetime
  warranty
INSTALLATION SAVINGS
• INSTALLATION OF   SIZE   PRICE   SIZE      PRICE
  YOUR SIZE POOL    12’    $160    12’X18’   $305
  WOULD
  NORMALLY COST     15’    $185    12’X20’   $315
  $___. BY          18’    $215    12’X24’   $325
  PURCHASING YOUR
                    21’    $245    15’X24’   $360
  POOL LINER YOU
  CAN QUALIFY FOR   24’    $275    15’X30’   $445
  FREE
                    27’    $305    16’X32’   $480
  INSTALLATION
  SAVING YOU        30’    $329    18’X33’   $520
  $____.
WALL FOAM
•   Every replacement liner should be sold in conjunction with wall foam.
    Over time when metal oxidizes the surface becomes rough. This will
    ultimately shorten the life of your pool liner. Wall foam is the only
    preventative to this.

                  FEATURES
•Provides a smooth wall backing.
•Helps prevent rust, corrosion, and other wall
degradation.
•Helps prevent punctures.
•Helps insulate your pool and cut heat loss.

       FREE INSTALLATION
          WITH ANY LINER PURCHASE
FIRST PASS-INTEGRA
•   THICKEST LINERS AVAILABLE
•   MADE OUT OF INGROUND VINYL
•   MANUFACTURED USING STATE OF THE ART SEEMING
    PROCESS TO GIVE YOU AN ABSOLUTELY FLAWLESS LINER.
•   COMES WITH A DOUBLE LIFETIME WARRANY. BOTH LINER
    AND INSTALLATION ARE COVERED.
•   ALL OTHER LINERS SPECIFICALLY EXCLUDE INSTALLATION
•   ALL THAT PLUS YOU QUALIFY FOR FREE INSTALLATION.

•   PRINT UP PRICE QUOTE

•   IF THEY OBJECT TO THE PRICE DROP TO Venetian PRINT
SECOND PASS – VENETIAN LINER
•   THICKER Than any Premium Print
•   MADE OUT OF INGROUND VINYL
•   MANUFACTURED USING STATE OF THE ART SEEMING
    PROCESS TO GIVE YOU AN ABSOLUTELY FLAWLESS
    LINER.
•   COMES WITH A LIFETIME WARRANY ON THE LINER
•   Comes with a 3 year Labor Warranty

•   ALL THAT PLUS YOU QUALIFY FOR FREE INSTALLATION.

•   PRINT UP PRICE QUOTE

•   IF THEY OBJECT TO THE PRICE DROP TO PREMIUM
    PRINT
THIRD PASS-PREMIUM PRINT
•   YOU CAN SAVE MONEY WITHOUT COMPRIMISING
    QUALITY BY CHOOSING A PREMIUM PRINT LINER.
•   MADE OUT OF DURABLE INGROUND WHITE VINYL
•   HAVE HIGH QUALITY LAP SEAMS
•   OFFER A PROTECTIVE LAMICLEAR FINISH
•   QUALIFY FOR 50% OFF INSTALLATION.

•   PRINT PRICE QUOTE

•   IF THEY OBJECT TO PRICE DROP TO STANDARD PRINTS
THIRD PASS-STANDARD PRINT
•   YOU CAN SAVE MONEY WITHOUT
    COMPRIMISING QUALITY BY CHOOSING A
    STANDARD PRINT LINER. THEY ARE THE SAME
    QUALITY AS THE PREMIUM PRINT BUT ARE
    LIMITED IN SIZES AVAILABLE.
•   THEY ARE STILL MADE OUT OF DURABLE
    INGROUND WHITE VINYL
•   THEY STILL HAVE HIGH QUALITY LAP SEAMS
•   THEY STILL OFFER A PROTECTIVE LAMICLEAR
    FINISH
•   QUALIFY FOR 10% OFF INSTALLATION.

•   PRINT PRICE QUOTE

•   IF THEY OBJECT TO PRICE DROP TO SOLID BLUE.
LAST PASS- SOLID BLUE
•   ORIGINAL CHOICE OF POOL LINERS.
•   HIGH QUALITY LAP SEAMS
•   IF STILL TOO HIGH CUSTOMER CAN CHOOSE TO SELF
    INSTALL
•   LINERS ARE DESIGNED TO BE CONSUMER INSTALLED
•   COME WITH EASY INSTRUCTIONS
•   SINCE THE POOL IS ALREADY CONSTRUCTED THE LINER
    INSTALLATION IS SIMPLE.

•   IF THIS DOES NOT CLOSE THE SALE BRING ALL PRICE
    QUOTES TO THE MANAGER TO OFFER AN ALTERNATIVE
    TO THE SALE PRICING.

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Replacement%20 liners%20handout%20for%20introductory%0d%20%20%20%20cl

  • 2. Introduction • Salesperson: Hi my name is _______. How may I help you? • Customer: I am interested in replacing my pool liner. • Salesperson: Great, all of our pool liners are on sale today. In addition to receiving a very low price on the liner, you can also qualify for your choice of 4 installation bonuses and discounts on select pool products.
  • 3. Qualification- Part 1 All questions below must be asked by the salesperson to give the customer accurate information and so you will know how to proceed. Q-Do you have an A/G or I/G pool? A- If the customer responds with A/G you can proceed to the next question. If they respond I/G your store manager has a form to fill out for a free in home measurement. Q- What size pool do you have? A- The customer should know the dimensions of their pool. If they do not know the dimensions we may have them on file provided they purchased a pool or liner from us.
  • 4. Qualification- Part 2 Semi-Inground vs. Above Ground, Rolled Wall vs. Slot Wall Q-Is your pool completely A/G or is it Semi-Inground. A-Depending how the customer answers the customer may have additional installation charges. If the customer has a rolled wall Semi-Inground pool, the pool will need to be excavated prior to installation. If they have a slot-wall Semi-Inground we will install their liner. Slot wall pools consist of rigid interlocking panels. A rolled wall pool is a one piece corrugated wall. Once emptied and the liner is removed a rolled wall pool could potentially collapse. Slot wall pools are made by Aquasport or Atlas. A Free Site Survey is included with every liner purchase to ensure we can install the liner Slot Wall Pool or Extruded Aluminum Rolled Wall Above-Ground Pool
  • 5. Qualification-Part 3 DECKS AND FENCES Q- Do you have any decking or fencing around your pool? A- If the customer has a deck or fence around the pool it makes the installation of the liner more difficult. Because of this, the customer is responsible of paying a surcharge to the installer depending upon how difficult it is. The fee could range from a few dollars for a small deck to $140 for a pool with a complete aluminum deck and fence. If the customer removes the deck or gives the installer at least 6” between the pool wall and the decking they will not be responsible for a fee. If the customer has a full wood walkaround deck they must remove the planks. The installer will not install the liner even with the customer paying the fee.
  • 6. Qualification- Part 4 BEADED OR OVERLAP Q- Does your pool liner overlap your pool wall or snap into a track system? A- There are two different types of liners, Beaded or Overlap. The main difference is whether or not the liner overlaps the pool wall. If the customer has a beaded liner with a deck, they are not responsible to pay the deck fee previously discussed. There are either standard beaded liners or Johny Weismuller beaded liners. BEADED LINER OVERLAP LINER
  • 7. FREE SITE SURVEY • No matter how a customer qualifies, we WILL install their liner. • Each Liner purchase with installation on the order will qualify for a FREE site survey to ensure the following: • Pool Size • Bead Type • Coping Type • Skimmer Size • Depth • Deck Fees • Semi In-ground Fees • Rusted Hardware • If any additional Fees will apply to the installation, the customer will know this upfront and can opt to due some of the work themselves to save $$$
  • 8. INSTALLATION PROMOTIONS • Your first choice is 10% off of your liner installation with the purchase of any solid blue liner TODAY.
  • 9. INSTALLATION PROMOTIONS SUNLITE ALL SWIRL • Your second choice is 10% off your liner installation with the purchase of any Standard Print liner TODAY.
  • 10. INSTALLATION PROMOTIONS WATERFALL BOULDER SWIRL • Your third choice is 50% off your liner installation with the purchase of any Premium Print liner TODAY. THERE ARE A TOTAL OF 8 PATTERNS TO CHOOSE FROM-
  • 11. INSTALLATION PROMOTIONS INTEGRA Venetian • Your last choice is FREE installation with the venetian and a life time warranty or the Integra with a DOUBLE lifetime warranty
  • 12. INSTALLATION SAVINGS • INSTALLATION OF SIZE PRICE SIZE PRICE YOUR SIZE POOL 12’ $160 12’X18’ $305 WOULD NORMALLY COST 15’ $185 12’X20’ $315 $___. BY 18’ $215 12’X24’ $325 PURCHASING YOUR 21’ $245 15’X24’ $360 POOL LINER YOU CAN QUALIFY FOR 24’ $275 15’X30’ $445 FREE 27’ $305 16’X32’ $480 INSTALLATION SAVING YOU 30’ $329 18’X33’ $520 $____.
  • 13. WALL FOAM • Every replacement liner should be sold in conjunction with wall foam. Over time when metal oxidizes the surface becomes rough. This will ultimately shorten the life of your pool liner. Wall foam is the only preventative to this. FEATURES •Provides a smooth wall backing. •Helps prevent rust, corrosion, and other wall degradation. •Helps prevent punctures. •Helps insulate your pool and cut heat loss. FREE INSTALLATION WITH ANY LINER PURCHASE
  • 14. FIRST PASS-INTEGRA • THICKEST LINERS AVAILABLE • MADE OUT OF INGROUND VINYL • MANUFACTURED USING STATE OF THE ART SEEMING PROCESS TO GIVE YOU AN ABSOLUTELY FLAWLESS LINER. • COMES WITH A DOUBLE LIFETIME WARRANY. BOTH LINER AND INSTALLATION ARE COVERED. • ALL OTHER LINERS SPECIFICALLY EXCLUDE INSTALLATION • ALL THAT PLUS YOU QUALIFY FOR FREE INSTALLATION. • PRINT UP PRICE QUOTE • IF THEY OBJECT TO THE PRICE DROP TO Venetian PRINT
  • 15. SECOND PASS – VENETIAN LINER • THICKER Than any Premium Print • MADE OUT OF INGROUND VINYL • MANUFACTURED USING STATE OF THE ART SEEMING PROCESS TO GIVE YOU AN ABSOLUTELY FLAWLESS LINER. • COMES WITH A LIFETIME WARRANY ON THE LINER • Comes with a 3 year Labor Warranty • ALL THAT PLUS YOU QUALIFY FOR FREE INSTALLATION. • PRINT UP PRICE QUOTE • IF THEY OBJECT TO THE PRICE DROP TO PREMIUM PRINT
  • 16. THIRD PASS-PREMIUM PRINT • YOU CAN SAVE MONEY WITHOUT COMPRIMISING QUALITY BY CHOOSING A PREMIUM PRINT LINER. • MADE OUT OF DURABLE INGROUND WHITE VINYL • HAVE HIGH QUALITY LAP SEAMS • OFFER A PROTECTIVE LAMICLEAR FINISH • QUALIFY FOR 50% OFF INSTALLATION. • PRINT PRICE QUOTE • IF THEY OBJECT TO PRICE DROP TO STANDARD PRINTS
  • 17. THIRD PASS-STANDARD PRINT • YOU CAN SAVE MONEY WITHOUT COMPRIMISING QUALITY BY CHOOSING A STANDARD PRINT LINER. THEY ARE THE SAME QUALITY AS THE PREMIUM PRINT BUT ARE LIMITED IN SIZES AVAILABLE. • THEY ARE STILL MADE OUT OF DURABLE INGROUND WHITE VINYL • THEY STILL HAVE HIGH QUALITY LAP SEAMS • THEY STILL OFFER A PROTECTIVE LAMICLEAR FINISH • QUALIFY FOR 10% OFF INSTALLATION. • PRINT PRICE QUOTE • IF THEY OBJECT TO PRICE DROP TO SOLID BLUE.
  • 18. LAST PASS- SOLID BLUE • ORIGINAL CHOICE OF POOL LINERS. • HIGH QUALITY LAP SEAMS • IF STILL TOO HIGH CUSTOMER CAN CHOOSE TO SELF INSTALL • LINERS ARE DESIGNED TO BE CONSUMER INSTALLED • COME WITH EASY INSTRUCTIONS • SINCE THE POOL IS ALREADY CONSTRUCTED THE LINER INSTALLATION IS SIMPLE. • IF THIS DOES NOT CLOSE THE SALE BRING ALL PRICE QUOTES TO THE MANAGER TO OFFER AN ALTERNATIVE TO THE SALE PRICING.