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Developing an Ecosystem
                                                                of Connected Capabilities:
                                                                Collaboration with States
                                                                and Vendors
                                                                Presented by: Dave Whitlinger,
                                                                Executive Director, New York eHealth Collaborative

                                                                                                                                     February 23, 2012


DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS.
NEW YORK eHEALTH COLLABORATIVE

NYeC is a not-for-profit organization, working to improve healthcare for all
New Yorkers through health information technology.

Promote the adoption and use of electronic health records
• Educate the public on the benefits of EHRs
• Assist providers transitioning from paper to electronic records
• Assist providers to qualify for Meaningful Use reimbursements
Build the SHIN-NY (State Health Information Network – New York): A secure
network for sharing electronic medical records across the state
• Allow providers to share information
• Promote collaborative care so doctors work as a team to benefit the patient
Develop statewide policies regarding HIT
• Convene stakeholders and build consensus
• Collaborate with NYS Department of Health
                                                                               2
SHIN-NY: THE NETWORK OF MAJOR HEALTHCARE
PROVIDERS WITHIN NY
• Through the HEAL grant program,
  the NY State Department of Health
  helped create 12 HIEs in New
  York.

• Each HIE has built a local health
  information exchange network and
  is in the process of connecting the
  healthcare providers in their
  community – SHIN-NY 1.0

• SHIN-NY 2.0 will connect together
  all of the individual HIEs into a
  statewide network



                                            Every state in the country is developing
                                        a similar health information exchange network.
                                                                                         3
THE OPPORTUNITY
• To improve care and decrease costs, healthcare payment systems are rapidly
 shifting towards new payment mechanisms that require physicians to
 collaborate on patient care

• The current market of EHR systems does not provide physicians with the tools
 they need to share patient data and collaborate on patient care across the
 multiple providers

• New York is leading the nation in the development of a state health information
 exchange network and has established a large community of healthcare organizations
 who are now connected, and facing the new collaborative care challenges

• Through partnership with other states, New York has created an industry forum
 to establish a standardized “health information exchange” platform that would
 create the ability to develop software applications that could be easily be installed in
 many states




                                                                                            4
PAYMENT REFORM REQUIRES NEW INNOVATIONS



                              INNOVATIONS NEEDED:

                              Care Integration Tools

                              Analytics/Data Mining

                              Timely Clinical
                              Decision Support

                              Consumer Engagement
                              Tools


                                                       5
HEALTH INFORMATION EXCHANGE PLATFORM
                 Health Information                                                          • The HIE Platform is a networked
                                                                                              resource that has the ability to provide:




                                                          APPLICATION PROGRAMING INTERFACE
                 Exchange Software
                                                                                              • Patient Records including symptoms,
                                Patient Record
                                                                                                treatments, meds, allergies, radiology,
                                Locator Service
                                                                                                etc.
                  Patient
                 Database       Identity Mgmt &                                               • Patient identity and contact information
                                 Authentication                                                 for administrative uses
                                Patient Consent                                               • Provider identity and contact information
                 Provider        Management                                                     for administrative uses
                 Database
                                   Message                                                    • Legal records to manage and adhere to
                                   Routing                                                      state privacy and data usage policies
                                                                                              • Patient care plans
             Electronic Health Record Connections
                                                                                              • Analytics for population health and
             A    B    C                 X   Y      Z                                           individual physician panel management
                                                                                              • Communications between providers,
                                                                                                public health, and patients.
HOSPITAL A       PRACTICE C           PRACTICE Y


        FQHC B              HOSPITAL X            HOSPITAL Z
                                                                                                                                            6
PLATFORM OF CONNECTED CAPABILITIES




                                     7
4 FOCUS AREAS EMERGE

CARE PLAN          • A common care plan that provides support for team based care
                     including tools required to support transitions of care.
MANAGEMENT
                   • Management of patients by risk category



ANALYTICS          • Analytical tools required to support retrospective and predictive
                     analysis related to care coordination, panel management.



                   • Secure Messaging & Alerts at the point of care alerting to
PHYSICIAN ALERTS     transitions of care


                   • Personal health management solutions that enable patient
PATIENT              interaction with care team
ENGAGEMENT
                   • Telehealth tools that allow for better care at home
                   • Tools that allow patients to make better health care decisions
                                                                                         8
MULTI-STATE/MULTI-VENDOR COLLABORATIVE

• NYeC has created the EHR/HIE Interoperability Workgroup to develop
 technical standards for interoperability between HIE software
 platforms and the applications that interface with them –
 predominately electronic health record systems.
 • State definition of use cases and commitment to buy common standards
   creates a larger potential market and a clearer development roadmap for
   vendors.
 • Vendor collaboration and commitment to common APIs and certification of a
   common HIE platform creates a potentially larger opportunity for all of them
   by guaranteeing interoperability.
 • Support from the federal government through standards setting bodies and
   grant programs.



                                                                                  9
MAJOR FUNCTIONAL NEEDS ADDRESSED

• Statewide Send and Receive Patient Record Exchange
 • Enables user interaction with a common service to identify the address of an intended
   recipient such as an individual provider or entity
 • Defines a recipient's application capability to conduct exchange with compatible
   protocols and provides the ability for receiving systems to process specific payloads
• Statewide Patient Data Inquiry Service
 • Defines a patient inquiry and record retrieval service utilizing message record routing,
   master patient index, authorization framework and identity management
 • Extensible and is adaptable to the needs of other interoperability services such as a
   Statewide Master Patient Index (SMPI) and Record Locator Service (RLS)
• Continuity of Care Document (CCD)
 • Priority was assigned to development of a consistent implementation of the HITSP C32
   CCD specification which could be implemented in a repeatable manner between EHRs
   and HIEs.

                                                                                              10
WIN-WIN-WIN STRATEGY FOR ALL STAKEHOLDERS

Vendors
• Differentiate product in highly fragmented market by developing a product that
 offers “plug and play” to HIE across multiple states (superior interoperability)
• Build interface once, use for many different HIEs and EHRs
• Better utilize limited resources to focus on product functionality improvements and
 customer adoption
State and Regional HIE
• Ability to rapidly deploy interconnection of systems by having standard interfaces
  and interface approaches
• Minimize costs associated with connection fees by individual EHRs each time a
  new connection is made
Providers
• Increase value proposition of individual EHRs
• Eliminate HIE connection cost as prohibitive barrier for adoption
                                                                                        11
WORKGROUP MEMBERS
States       EHRs                      HIEs                          • 10 States represent
                                                                       ~ 40% of US Population
California   Allscripts                ApeniMED
Colorado     Cerner                    Axolotl                       • 26 Vendors are leading
Illinois     DeFran Systems            dbMotion                        EHR and HIE vendors
                                                                       with significant market
Kentucky     Dr. First                 GE
                                                                       share
Maryland     eClinicalWorks            GSI Health
New Jersey   eMDs                      HealthUnity
New York     ePocrates                 ICA
Oregon       First Medical Solutions   InterSystems
Utah         GE                        MedAllies

Vermont      Greenway                  Medicity

             McKesson                  Mirth

             NextGen                   Misys Open Source Solutions

             Sage

             Siemens


                                                                                                 12
INTEROPERABILITY STRATEGY

Phase I: Develop                          Phase II: Develop Mechanisms
Implementation Guides                     for Compliance to Specifications

 Form workgroup with states and          • Develop test specifications
  vendors                                 • Leverage REC program to drive
 Develop priority list of capabilities     compliance of specifications
 Create functional & technical           • Engage broader vendor
  specs                                     community for adoption of
 Collaborate with state policy             specifications
  advisory groups to ratify criteria      • Create mechanisms to promote
 Harmonize with ONC                        use of standards in connecting
                                            EHRs to HIEs



                                                                             13
Terms of Participation Agreed to by All
Stakeholders
State Responsibilities                     Vendor Responsibilities
 Actively participate and obtain buy-in    Vendor Responsibilities
  with state policy groups
                                            Actively participate in workgroup
 Agree to develop compliance process
                                            Work collaboratively with potential
  for interfaces within state
                                             competitors
 Ensure that specifications developed
                                            Utilize off the shelf standards
  are utilized in their state.
                                            Commit that upon final approval of the
 Market to the healthcare provider
                                             specifications to develop product that
  community the value of using EHRs
                                             meets such specifications within 1-2
  and HIEs that pass the “plug and play”
                                             major product releases
  compliance testing
SPECS COMPLETED AND RELEASED NOV 8TH
FANTASTIC RESPONSE FROM THE HIT MARKETPLACE
5,000 website visits, 500 Document Downloads, 125 Membership
requests from States, EHR Vendors, HIE Vendors, and others




                                                               15
DRIVING INNOVATION: ENGAGING WITH THE HIT
ENTREPRENEURIAL COMMUNITY
• Develop an API layer on top of HIE infrastructure to
 support coordinated care
 • NYeC will be launching an API in early Spring to allow innovative
   software development companies to provide apps and tools to
   providers leveraging the statewide network

• Incubate Companies that offer Clinical capabilities in
 support of New Payment Models
• Harness innovation by providing educational
 sessions and market access to healthcare providers
 to innovative companies

                                                                       16
SUMMARY
• HIE is essential to delivering coordinated, accountable
  patient-centered models of care
• The key to driving adoption of HIE services is agreement on
  the adoption of common principles, standards, and policies
• Collaboration between HIE Programs and Vendor Community
  is an effective way to show real-world implementation of
  standards and can help influence national direction
• In order to drive sustainability, State HIE programs need to go
  beyond core capabilities and work with the HIT software
  development organizations to develop innovation tools for
  providers on top of the HIE platform
Questions?

Anuj Desai
Director, New York eHealth Collaborative
adesai@nyehealth.org


• For More information on the EHR/HIE Interoperability Work
Group, to download specifications, and to become a member go to:
www.interopwg.org

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Dave Whitlinger - NYeHC - eCollaborationForum 2012 - 02/23/12

  • 1. Developing an Ecosystem of Connected Capabilities: Collaboration with States and Vendors Presented by: Dave Whitlinger, Executive Director, New York eHealth Collaborative February 23, 2012 DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS.
  • 2. NEW YORK eHEALTH COLLABORATIVE NYeC is a not-for-profit organization, working to improve healthcare for all New Yorkers through health information technology. Promote the adoption and use of electronic health records • Educate the public on the benefits of EHRs • Assist providers transitioning from paper to electronic records • Assist providers to qualify for Meaningful Use reimbursements Build the SHIN-NY (State Health Information Network – New York): A secure network for sharing electronic medical records across the state • Allow providers to share information • Promote collaborative care so doctors work as a team to benefit the patient Develop statewide policies regarding HIT • Convene stakeholders and build consensus • Collaborate with NYS Department of Health 2
  • 3. SHIN-NY: THE NETWORK OF MAJOR HEALTHCARE PROVIDERS WITHIN NY • Through the HEAL grant program, the NY State Department of Health helped create 12 HIEs in New York. • Each HIE has built a local health information exchange network and is in the process of connecting the healthcare providers in their community – SHIN-NY 1.0 • SHIN-NY 2.0 will connect together all of the individual HIEs into a statewide network Every state in the country is developing a similar health information exchange network. 3
  • 4. THE OPPORTUNITY • To improve care and decrease costs, healthcare payment systems are rapidly shifting towards new payment mechanisms that require physicians to collaborate on patient care • The current market of EHR systems does not provide physicians with the tools they need to share patient data and collaborate on patient care across the multiple providers • New York is leading the nation in the development of a state health information exchange network and has established a large community of healthcare organizations who are now connected, and facing the new collaborative care challenges • Through partnership with other states, New York has created an industry forum to establish a standardized “health information exchange” platform that would create the ability to develop software applications that could be easily be installed in many states 4
  • 5. PAYMENT REFORM REQUIRES NEW INNOVATIONS INNOVATIONS NEEDED: Care Integration Tools Analytics/Data Mining Timely Clinical Decision Support Consumer Engagement Tools 5
  • 6. HEALTH INFORMATION EXCHANGE PLATFORM Health Information • The HIE Platform is a networked resource that has the ability to provide: APPLICATION PROGRAMING INTERFACE Exchange Software • Patient Records including symptoms, Patient Record treatments, meds, allergies, radiology, Locator Service etc. Patient Database Identity Mgmt & • Patient identity and contact information Authentication for administrative uses Patient Consent • Provider identity and contact information Provider Management for administrative uses Database Message • Legal records to manage and adhere to Routing state privacy and data usage policies • Patient care plans Electronic Health Record Connections • Analytics for population health and A B C X Y Z individual physician panel management • Communications between providers, public health, and patients. HOSPITAL A PRACTICE C PRACTICE Y FQHC B HOSPITAL X HOSPITAL Z 6
  • 7. PLATFORM OF CONNECTED CAPABILITIES 7
  • 8. 4 FOCUS AREAS EMERGE CARE PLAN • A common care plan that provides support for team based care including tools required to support transitions of care. MANAGEMENT • Management of patients by risk category ANALYTICS • Analytical tools required to support retrospective and predictive analysis related to care coordination, panel management. • Secure Messaging & Alerts at the point of care alerting to PHYSICIAN ALERTS transitions of care • Personal health management solutions that enable patient PATIENT interaction with care team ENGAGEMENT • Telehealth tools that allow for better care at home • Tools that allow patients to make better health care decisions 8
  • 9. MULTI-STATE/MULTI-VENDOR COLLABORATIVE • NYeC has created the EHR/HIE Interoperability Workgroup to develop technical standards for interoperability between HIE software platforms and the applications that interface with them – predominately electronic health record systems. • State definition of use cases and commitment to buy common standards creates a larger potential market and a clearer development roadmap for vendors. • Vendor collaboration and commitment to common APIs and certification of a common HIE platform creates a potentially larger opportunity for all of them by guaranteeing interoperability. • Support from the federal government through standards setting bodies and grant programs. 9
  • 10. MAJOR FUNCTIONAL NEEDS ADDRESSED • Statewide Send and Receive Patient Record Exchange • Enables user interaction with a common service to identify the address of an intended recipient such as an individual provider or entity • Defines a recipient's application capability to conduct exchange with compatible protocols and provides the ability for receiving systems to process specific payloads • Statewide Patient Data Inquiry Service • Defines a patient inquiry and record retrieval service utilizing message record routing, master patient index, authorization framework and identity management • Extensible and is adaptable to the needs of other interoperability services such as a Statewide Master Patient Index (SMPI) and Record Locator Service (RLS) • Continuity of Care Document (CCD) • Priority was assigned to development of a consistent implementation of the HITSP C32 CCD specification which could be implemented in a repeatable manner between EHRs and HIEs. 10
  • 11. WIN-WIN-WIN STRATEGY FOR ALL STAKEHOLDERS Vendors • Differentiate product in highly fragmented market by developing a product that offers “plug and play” to HIE across multiple states (superior interoperability) • Build interface once, use for many different HIEs and EHRs • Better utilize limited resources to focus on product functionality improvements and customer adoption State and Regional HIE • Ability to rapidly deploy interconnection of systems by having standard interfaces and interface approaches • Minimize costs associated with connection fees by individual EHRs each time a new connection is made Providers • Increase value proposition of individual EHRs • Eliminate HIE connection cost as prohibitive barrier for adoption 11
  • 12. WORKGROUP MEMBERS States EHRs HIEs • 10 States represent ~ 40% of US Population California Allscripts ApeniMED Colorado Cerner Axolotl • 26 Vendors are leading Illinois DeFran Systems dbMotion EHR and HIE vendors with significant market Kentucky Dr. First GE share Maryland eClinicalWorks GSI Health New Jersey eMDs HealthUnity New York ePocrates ICA Oregon First Medical Solutions InterSystems Utah GE MedAllies Vermont Greenway Medicity McKesson Mirth NextGen Misys Open Source Solutions Sage Siemens 12
  • 13. INTEROPERABILITY STRATEGY Phase I: Develop Phase II: Develop Mechanisms Implementation Guides for Compliance to Specifications  Form workgroup with states and • Develop test specifications vendors • Leverage REC program to drive  Develop priority list of capabilities compliance of specifications  Create functional & technical • Engage broader vendor specs community for adoption of  Collaborate with state policy specifications advisory groups to ratify criteria • Create mechanisms to promote  Harmonize with ONC use of standards in connecting EHRs to HIEs 13
  • 14. Terms of Participation Agreed to by All Stakeholders State Responsibilities Vendor Responsibilities  Actively participate and obtain buy-in  Vendor Responsibilities with state policy groups  Actively participate in workgroup  Agree to develop compliance process  Work collaboratively with potential for interfaces within state competitors  Ensure that specifications developed  Utilize off the shelf standards are utilized in their state.  Commit that upon final approval of the  Market to the healthcare provider specifications to develop product that community the value of using EHRs meets such specifications within 1-2 and HIEs that pass the “plug and play” major product releases compliance testing
  • 15. SPECS COMPLETED AND RELEASED NOV 8TH FANTASTIC RESPONSE FROM THE HIT MARKETPLACE 5,000 website visits, 500 Document Downloads, 125 Membership requests from States, EHR Vendors, HIE Vendors, and others 15
  • 16. DRIVING INNOVATION: ENGAGING WITH THE HIT ENTREPRENEURIAL COMMUNITY • Develop an API layer on top of HIE infrastructure to support coordinated care • NYeC will be launching an API in early Spring to allow innovative software development companies to provide apps and tools to providers leveraging the statewide network • Incubate Companies that offer Clinical capabilities in support of New Payment Models • Harness innovation by providing educational sessions and market access to healthcare providers to innovative companies 16
  • 17. SUMMARY • HIE is essential to delivering coordinated, accountable patient-centered models of care • The key to driving adoption of HIE services is agreement on the adoption of common principles, standards, and policies • Collaboration between HIE Programs and Vendor Community is an effective way to show real-world implementation of standards and can help influence national direction • In order to drive sustainability, State HIE programs need to go beyond core capabilities and work with the HIT software development organizations to develop innovation tools for providers on top of the HIE platform
  • 18. Questions? Anuj Desai Director, New York eHealth Collaborative adesai@nyehealth.org • For More information on the EHR/HIE Interoperability Work Group, to download specifications, and to become a member go to: www.interopwg.org