The document discusses CollabNet's DevOps product strategy and focus on operational intelligence. It provides an overview of Eric Robertson's background leading DevOps product lines. It also outlines CollabNet's focus areas for agile planning, execution, and downstream traceability. The document emphasizes the importance of continuous lifecycle integration from planning to operations with traceability, visibility, automation and feedback loops across the software development lifecycle.

1. 1 Copyright © 2016 CollabNet, Inc. All Rights Reserved.
CollabNet DevOps Product Strategy
Putting the Ops back into DevOps for Operational Intelligence
Eric Robertson
DevOps Product Line General Manager

2. 2 Copyright © 2016 CollabNet, Inc. All Rights Reserved.
My Background and Story
• Responsible for the strategic direction of the DevOps product line at CollabNet.
• Led a solutions and services team at Unisys for migrating legacy environments to Web-scale-IT
architectures
• Joined Cisco through a company acquisition (Tidal Software), where he served as Director for Product
Management and as a subject-matter expert and solution management leader for Cisco’s cloud
orchestration and automation products.
• Spearheaded the joint partnership between Cisco and SAP, whereby, SAP resold Cisco’s Intelligent
Automation solution as a SAP Application Lifecycle Management (ALM) extension.
• Successfully held product engineering and management roles (Microsoft, Motorola, HP, BMC
Software, Cap Gemini) and has provided consulting to Fortune 500 companies.
• Hold patents in the area of Hardware Abstraction Layers for Microkernel OS and a Bachelor Degree in
Computer Science and Master’s Degree in Electrical and Software Engineering from University of
Texas in Austin.

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Agile Focus Areas
CollabNet defines three Agile focus areas:
• Agile PPM: Agile “planning” capabilities including project, portfolio & program level, backlog and
milestone management, capacity planning, etc.
• Agile Execution: features focused on Agile team execution of iterations and kanban-style workflow
• Downstream Agile: visibility and traceability of engineering activities downstream of planning and
tasking (SCM, CI, CD, etc.).
Agile
PPM
Upstream Agile
Version
control
Continuous
Delivery
Continuous
Integration
Binary
Repository
Downstream Agile
Agile
Execution
Operations

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Software Development Lifecycle Traceability and Visibility

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Our DevOps Focus Areas
Continuous Lifecycle Integration (Plan-to-Ops)
Continuous Integration
Continuous Delivery Management
Focus areas (as per Forrester Research):
Key Benefits:
INTEGRATION
Leverage investment
in existing infrastructure
and tools Interchange
tools to match
evolving needs
AUTOMATION
Detect events and
take actions
(across tools &
workflow systems)
TRACEABILITY
For impact analysis
and fast-fix
VERSION
CONTROL
[everything]
Across the
pipeline (Source,
IaC, OaC)
REPORTING
Single pane of
glass reporting
(metrics , KPIs)
across tool chain
CONTINUOUS
FEEDBACK
Ops-to-Plan with
Collaboration
(ChatOps)
Continuous Lifecycle Integration spanning the tool chain across Plan-to-Ops

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Supporting Multi-Variant Software Development Life-cycle
Write
(ALM)
Store
(SCM)
Deploy - Continuous
Delivery
(ARA)
DevOps:
Operation
Intelligence
(Ops)
Plan-to-Ops Life-cycle Integration
Biz Value
through
feature
Lifecycle Continuous Feedback,
Traceability & Visibility
Teamforge
Teamforge
SCM
Electric Cloud /
Xebia/Clarive
IBM UrbanCode
Mode 2 - Container
Deployment Engines
Mode 2 - Planning, Dev & Test Tools
Monitoring
ITIL tools

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Trace view – exploring traceability

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Associations list view

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TeamForge – Leverage Association and Extend Downstream
“Assoc”
Project App

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TeamForge – Downstream linkage
“Assoc”
Project App
Provide Lifecycle Automation and Orchestration
Provide Tool
Chain Integration
MetaModel (Schemas)
Tool Chain Integration

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ALERT MONITORING
HEALTH EVENT
WORK ITEM
Continuous Lifecycle Integration Featuring End-to-End Traceability
SERVICE DESK
COMPLIANCE AUDIT
SECURITY CHECK
DEPLOYMENT
EPIC
STORY
TASK
COMMIT
CODE REVIEW
CI BUILD
BINARY
TEST
PLAN CODE BUILD TEST RELEASE DEPLOY OPERATE MONITORREVIEW
RELEASE PACKAGE

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DevOps Integration and Workflow Extension
7
Networkin
g
Security
CI/CD/CM Workflows
Security
• Sensors are inbound integration plugins that watch for
events from external systems. When an event occurs, it
fires a trigger (e.g., NewRelic app performance alert,
Github commit, or JIRA issue update).
• Rules use the trigger to select which action or workflow
to execute and pass the data needed to execute the
action.
• Workflows stitch actions together into “uber-actions”
with simple declarative DSL, defining the order,
transitions, conditions, and data flow.
• Actions are outbound integrations and can be any
scripts with meta-data. Actions are invoked by users
via GUI, CLI, API, or ChatOps(*), or triggered by
automations - rules and workflows.
• Audit trails record action executions, whether manual
or automated, and stores them with full details of
triggering context and execution results.

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Out-of-the-box Rule Based Templates Across Tool
Chains and Version Controlled!
Continuous Integration (CI)
& Testing Flows
Continuous Release &
Deployment Flows
Continuous Monitoring &
Operations Flows
Workflows for Sensing and Executing Actions
Environment, Orchestration, Integration
and Intelligence captured as Code

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Dashboard and SDLC Traceability
Concept

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Deployment Drilldown to Health Events

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Deployment Drilldown to Security and Compliance Events

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Build 51
Server 26Line 27
Algorithm.java
Ticket 234
Project App
Visibility & Traceability
Intelligent Orchestration, Integration & Action Platform
Continuous Lifecycle Integration and Automation

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Pipeline View – Status across Tool Chains

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• Incidents & Problems often have a gap between
1. Knowing that there is a problem and it’s impact, and
2. Knowing where it came from and how to fix it
• Our DevOps traceability functions allows quick…
– Identification of the problem’s source, related activities and team involvement
– Problem repairs, contextually understanding ‘how it happened’
– Improvement capabilities for teams, activities, process or practices…globally
• Our DevOps fast-fix response capability allows the Enterprise to embrace
agility with a continuous improvement strategy
– Platform enables quality at speed!
Quick-Fix Visibility and Continuous Improvement
Fixed
here
But fix it
here too

20. - Ops team & user feedback recorded
- Apps performance & use monitored
- Process reviewed
- List new requirements
- Dev team reassigned
8
Cloud/Hybrid & Automation
Deployment
Examples: - Amazon, Microsoft Azure, etc.
Developers get Defects/Requirements
- via (IDE) Eclipse, Visual Studio, etc.
- Global teams leverage productivity and collaboration…
…code search for reuse, discussion forums and wikis
Product Owner
BA / QA Submit
- New Requirements
- or New Defects
Dev / Team Lead
Review, sets priorities,
drives team effort
Developers Code and Collaborate
- Meet requirements, fix bugs, run unit tests & commit code
Continuous Integration
- Hudson/Jenkins (Build Automation – on-success) triggers Test/QA execution
- Test/QA/Defect results and activities recorded.
- Developers complete all supporting Release Files.
Deploy/Release
to create:
- Release config. (BOM)
- Workflows, Profiles
- Cookbook-Recipes
Deployment Patterns
Project FRSApp
Enable Operations
Process review, feedback loops
& App monitoring/remediation
1
2
3
4
5
6
Providing Visibility and Traceability
DevOps
End-to-End Continuous Lifecycle for your Value Streams
Dashboards
7

21. •Visibility across development,
delivery pipeline and OPS
•Out of the box rule based templates
across tool chains
•Make decisions based on real time
information.
Putting the Ops back into DevOps
Operational Intelligence

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TeamForge
UI/Infra
Workflow&
Orchestration
Integrations/
Associations
16.06 (Q2 2016) 16.09 (Q3 2016)(Q1 2016) POC
Deploy & Release,
Mgt, App View
Pipeline View
(Planning -> Ops)
Feedback Loop
Sample Reports
Demo Deploy Flows
(Chef)
Community integrations:
Chef, Jenkins, Nexus
Powershell, git, Docker,
AWS, vmware
NewRelic, uDeploy
Associations View
Deploy/ Release, App
View
Pipeline View (Pl -> Ops)
DevOps Reports
Action/Triggering Server
Package Object
Operational Health flows
(remediation, APM+ support)
Operational Health
(Incidents) – NewRelic,Sensu
Integrated OaC* Console and
Versioning
OAC* and IaC in release
notes
OaC – Orchestration as Code
Pipeline Analytics
ChatOps (Approvals)
Deployment Strategies & Patterns
Deploy Flows (IaC, ARA
templates)
SLDC Analytics/Insight (Plan-
>Ops)
CI Flows & Patterns
EventQ Integration
CollabNet DevOps Roadmap - 2016
*OaC – Orchestration as Code
*ARA – Application Release Automation
*IAC – Infrastructure As Code
CD Integrations+:
aws,azure,docker,
puppet,ansible,
openstack, kubernetes,
salt , ARA*
Operations+: Nagios,
servicenow, sensu, hubot,
securitymonkey
CD Integrations+: APM+ support,
ARA+, Testing, Governance
Operations+:
dripstat,elasticsearch, fireeye,
alerlogic, pagerduty splunk,
victorops
CI Integrations+: circleci, travisci
Roadmap Subject to Change

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Questions?