1. Intelligent Sessions:
‘Information experience’ in social media spaces: Emerging research and what it measn for the
information professionals.
Kate Davis and LyndelleGenton
Organisations in social media.
Disconnect between personal and organisational views.
Engagement, response, reply to feedback, proactive, interactive, timely, relationship builder.
Using social media to connect.
Only do it, if you can do it properly.
Information experience in social media.
How people use and interact with information daily.
Engagement with information.
What does the community do with information?
Focus on understanding experience.
How to get started on your social media strategy.
Tom Voirol
http://www.slideshare.net/voirol/intelligent-information-symposium-2012-tom-voirol-for-slideshare