2. Why Choose Scott-Roberts?
√ Owned by Retired Law Enforcement Executives Who Know and Understand the
Criminal Justice System.
√ 60 years of Experience and Expertise is Included in Each Report.
√ Trained and Dedicated Research Staff that Answer the Phone in Person.
√ Customer Service is Available After Work Hours and on Weekends.
√ 24/7 Online Ordering and Results Retrieval.
√ Customized Screening Programs and Discounted Pricing.
√ Member of the National Association of Professional Background Screeners
(NAPBS).
3. EXECUTIVE TEAM
Andrew J. Scott III Robert Buchholz
With over sixty years of combined law enforcement experience and
more than ten years in the background screening industry, the Scott-
Roberts executive team of Andrew J. Scott III and Robert F. Buchholz do
more than just provide database searches, they know and understand
the internal workings of the criminal justice system at the Federal, State
and Local levels. This expertise is invaluable and not available from
other providers.
Clients trust their integrity and their commitment to delivering the
ultimate in background screening products quickly, accurately and with
complete customer satisfaction.
4. RESEARCH STAFF
The Scott-Roberts Research Team is dedicated to
delivering courteous, timely, and professional
service. Our trained researchers answer the
phone in person. Our always available customer
service and technical support ensures that
individual client’s needs are consistently satisfied.
5. BEYOND CUSTOMER SERVICE
The answers you need, when you need them.
24/7 availability via direct cell phone contact.
Sometimes dealing with a large national vendor results
in missed calls, voice mail and delays that may interfere
with the smooth operation of the client’s business.
Scott-Roberts provides what every client wants but
rarely receives: a dedication to superior customer service through direct access to
the owners whenever you need their assistance.
6. INTERNET BASED SOFTWARE
√ Available 24/7 via any internet terminal.
√ A simple interface for recruiters and managers to use.
√A system that is easy, powerful and fast.
√ A simple form with custom instructions
makes ordering a breeze.
√Quick links display the most recent work.
√Email notices will alert them to completed
and supplemental reports.
√Links at the bottom of each report will
quickly generate letters to applicants, as required by law.
√On-line archiving will let them retrieve older reports.
√Password protected through secure servers.
7. CUSTOM SEARCHES AND PACKAGES
Scott-Roberts offers a full menu of employment screening
and background check service packages.
Client requirements differ and Scott-Roberts is pleased to offer a
screening solution that is customized to the individual needs of each client.
Scott-Roberts has both national and international search capabilities.
For criminal records, Scott-Roberts has access to all USA counties,
state record repositories (where permitted) and all federal districts.
Additionally, many of Scott-Roberts’ services are available from foreign countries
as permitted by local law.
A complete list of the services is available at www.scottrobertsassociates.com.
8. LEGAL COMPLIANCE:
Scott-Roberts is a member of the National Association of Professional
Background Screeners (NAPBS) and, as
such, receives regular notices and updates
regarding changes to FCRA, DPPA and other
federal and state laws affecting employment
screening.
Additionally, Scott-Roberts receives information
from credit reporting agencies and other industry
publications such as The Background Investigator
to ensure that Scott-Roberts’ clients are aware of changes and updates.
9. THE SCOTT-ROBERTS ADVANTAGE
√ Management with more than 60 years Law Enforcement Experience
√ Over 10 years in Employment Screening Industry
√ Members of IACP, ASIS and NAPBS
√ Superior Customer Service and Competitive Pricing
√ 24/7 Online Ordering and Report Retrieval
√ After-Hours and Weekend Support via Cell Phone
√ Full Menu of Domestic and International Reports
√ Experienced – Trusted - Committed
10. CONTACT THE EXECUTIVE TEAM
Robert Buchholz : 561-351-5571 or rb@scottrobertsassociates.com
Andrew J. Scott: 561-302-0756 or ascott@scottrobertsassociates.com
Scott-Roberts and Associates, LLC
2393 S Congress Ave
West Palm Beach, FL 33406
561-253-6380 - 888-605-4265 (O)
561-253-6381 - 888-605- 4305 (F)
General email: info@scottrobertsassociates.com
