Career Management class

1. 2.02 Reading/Comprehension skills
 Read to Achieve
 Why is reading
important?
 Why is it important at
the work place?

2. Benefits of reading for
comprehension
 1.) Improves job performance/productivity
 Communicating clearly in written form is the best way to
communicate on the job
 2.) Helps save time/money
 3.) Improves safety

3. Effective reading skills
 Read with purpose.
 Before you read, know why your reading something
the you can focus on the information you need to
know.
 Browse material before reading.
 a.) 1st paragraph
 b.) headings
 c.) Illustrations
 d.) Last paragraph

4. Effective reading skills
 Read for meaning.
 Concentrate do not let your mind wonder.
 Organize and outline the main ideas in your
mind or on paper. It can help you to better
understand the message
 Improve vocabulary.
 Improves your comprehension

5. Written Communication Skills in the
Work Place
 Key Term
 Business Letter
 Memo
 Email

6. Business Letter
 Are more formal then personal letters
 Every business letter contains certain parts
 You should keep a copy of every business
letter you write. (Very Important)

7. Parts of A Business Letter
 Return Address
 Tell where the letter came
from
 Date
 Tells reader when it was
written
 Inside Address
 Person who wrote the
letters address
 Salutation
 greeting
 Body
 Contains the message
 Complimentary Close
 Formally ends the
message
 Signature, Printed Name
and Business Title
 Follows CC. NO PENICLS
 Reference Initials
 Identify the writer of the
letter and the typist

8. Types of Business Letter
 Request
 Main purpose is to ask something
 Major points:
• Introduce your request
• Include necessary details
• State clearly the actions you want the reader to
take.

9. Types of Business Letter
 Good News Letters or Neutral
 Something pleasant or not controversial
 Major points:
• States news or the main idea
• Explain and details that relate to it
• End letter on a friendly note.

10. Types of Business Letter
 Bad News
 Usually has bad news
 Major points:
• Say something positive that interest the reader, yet
relates to bad news
• Explain why the request cannot be granted
• Offer CONSTRUCTIVE suggestions
• End the letter on a friendly note

11. Memo
 When sending a written message to
someone at work
 Short for the word memorandum
 Are more informal then business letters
 Usually short
 Fast and easy to write

12. Parts of a Memo
 DATE
 Date the letter was
written
 TO
 Name of the person or
department you are
sending the letter to.
 FROM
 Name of the person
who sent the letter
 SUBJECT
 After this
heading, briefly sate
the purpose of the
memo
 BODY
 Contains the message

13. Memo
 What other types of
message do memos look
like?
AN ELECTRONIC
MESSAGE
(EMAIL MESSAGE)
 Email message because
both contain the same
parts.
 Both are usually brief
 Both should contain correct
grammar, spelling, and
punctuation rules.

14. Essay
 Introduction
 Body
 Conclusion

15. Use communication technology
 Computers
 Email
 Voice mail
 Cell phones
 Text messaging
 Walkie talkies
 Headsets/voice recognition
 Teleconferencing/video conferencing

16. Conflict
 Define the problem
 Suggest possible solutions
 Evaluate the possible solutions
 Compromise
 Seek mediation/arbitration if the conflict
cannot be resolved