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AUTOTECHINSIDER,             AutoTechInsider
                                Newsletter for client use
              LLC
         MARCH—APRIL
             ISSUE

                                                                                           V O L U M E   2 ,   I S S U E   1




                                       Count Down to CTIA Wireless 2010
                                           Las Vegas, March 23-25th
                           CTIA Wireless is the most comprehen-
                           sive trade shows in the wireless industry
   INSIDE THIS             - considered to be “the premier event to
      ISSUE:               exchange ideas, create partnerships
                           and collaborate to bring wireless to new
                           heights.” The event includes exhibits
Countdown to CTIA      1   from over 1200 companies representing
                           dozens of industries, and draws more
                           than 40,000 professionals from 125
                           countries. In the past, Autotechin-
IntelliDrive Update    2   sider.com has talked about the Con-
                           sumer Elecs. Show as the event to at-
                           tend, but the “hand-held revolution” or
                           “age of the smart-phone” means that
FEATURE                3   CTIA is now the must attend event!!
ARTICLE : The
Automotive Apps             AutoTechInsider LLC will be there and will issue a comprehensive report, in our
Store is Coming                                   “walk the show” style for only $199.
Telematics Update      5
                                         It will be available through our web site by 4-5-10.
Offers New Business
Intelligence Reports
                           CTIA Wireless 2010 will offer a variety of keynote sessions delivered by the leaders of
                           companies like AT&T Mobility, Sprint, Clearwire, Cisco, and Samsung to name a few. It
                           will also offer a host of focus areas and pavilions covering Smart Energy, Cloud Comput-
Who is                 6   ing, Social Networking, Wireless Health and a variety of other highly relevant topics.
AutoTechInsider            Many of these topics and related products were also addressed in one way or another at
                           this year’s CES, but we expect an increased focus on the enabling wireless technologies
                           at CTIA 2010.




                                                     Sources of Information about CTIA
                                 AutoTechInsider LLC— www. autotechinsider.com CES, Ford SYNC and SEMA reports available
                                 Apps World — www.ctiawireless.com/events/apps.cfm
                                 CNET — www.reviews.cnet.com/ctia
                                 Engadget— www.engaget.cm/tag/ctia
    Version 2.1.0                Gizmodo— www.gizmodo.com/tag/ctia
                                 CTIA Website— www.ctiawireless.org
P AGE    2


          Count Down to CTIA Wireless 2010—continued from page 1
      We are especially interested in the new Innovation Hall located in the North Hall section of the Las Vegas Conven-
      tion Center. The Innovation Hall is touted to house and highlight the latest innovations for the industry’s fastest
      growing markets. We expect to see some of most exciting and promising technologies in this area and are espe-
      cially excited about the Launch Pad Pavilion, which will provide an opportunity for start-ups to debut their products
      and ideas. Other themes and pavilions we look forward to reviewing include:

      •    Smart Energy – Smarter Planet Pavilion
      •    Wireless Health – Wireless Health Pavilion
      •    Intelligent Transportation – Safe Driving Solutions Pavilion
      •    Retail Solutions – Retail Zone, Accessories Pavilion
      •    mLearning – Wireless Education Technology (K-12)
      •    Mobile CE – Mobile Applications for CE Environments
      •    Cloud Computing – Cloud Services and the Mobile Enterprise
      •    Mobile Applications – Apps World
draft •    Mobile Marketing & Advertising – Engaging Customers, Monetizing Content, Mobile Marketing
      •    Social Networking – Connecting to people, things & events, Mobile Web
      •    Mobile Money – Transferring money digitally, The Mobile Wallet



          IntelliDrive Update (SM) – Strategic Plan Released, Key Projects Underway
      Our readers expressed interested in an update on IntelliDrive (SM), the promise that wireless technology will improve
      our highways. IntelliDrive applications according to the USDOT website (www.intellidriveusa.org) is to provide con-
      nectivity:
      • Among vehicles to enable crash prevention;
      • Between vehicles and the infrastructure to enable safety, mobility and environmental benefits; and
      • Among vehicles, infrastructure, and wireless devices to provide continuous real-time connectivity to all system users.

      Last year the USDOT sponsored several workshops to obtain private and public sector input. This effort resulted in the
      release of the comprehensive ITS Strategic Research Plan 2010-2014, funding significant projects to advance Intel-
      lidrive:
      • V2V safety applications, NHTSA will assess regulatory approaches in 2013
      • Aftermarket installation opportunities for early deployment
      • Scalable and secure Infrastructure for safety apps (e.g. curve speed warning)

      Dedicated Short Range Communications (DSRC), 802.11p continues to be the cornerstone wireless approach for safety
       applications. The rapid growth of 3G and future 4G networks supporting text, voice and video as found in today’s
       smart phones, is embraced in the ITS Research Plan.

      To implement the Research Plan, several key Request for Proposals (RFP) were issued at the end of last year (status):
      • AASHTO IntelliDrive Deployment Analysis (Awarded)
      • IntelliDrive System Engineering - recommendations for updates to standards used to define system elements
        (Selection underway)
      • Michigan Test bed operation and maintenance (Finalists selected)

      Expect these key projects to be formally announced by the ITS Annual Meeting in Houston in early May. A key take
      away is that a clearer time line for IntelliDrive deployment has emerged. We have a yardstick to measure progress, the
      timely funding of key projects and NHTSA’s active participation in assessing regulatory approaches in 2013.


          AUT OT ECHINSIDER
P AGE      3

           FEATURE: The Auto Application Store is Coming !!!
“Hand-held Revolution”: Smartphone Connectivity driving New App Software
Today, only about 20% of the population has powerful
phones. Smartphone owners are those of us that can af-
ford monthly data plans for constant Internet connec-
tions and the capability to download applications to their
phone. These are the people who are participating in the
―hand-held revolution‖ that is also increasingly captur-
ing the imagination of the driving public. As an owner
of a Droid on a Verizon 3G data plan, getting a new
application for my phone creates the same excitement as
going into a record store in the 1960-70’s to obtain the
latest new release. There is a sense of excitement and
discovery. More importantly downloading applications
is easy, quick and affordable, that is once you’ve bought
into the expense of the smart phone and its data plan. A
whole new world has opened up – applications to inform
you (e.g. Fox News widget), entertainment you (e.g.
YouTube), provide a useful tool (e. g. Bubble/plumb level) and delight you (e.g. BumpTM to swap content/info.). Many
have devices such as the Kindle and iPad have built in connectivity - 3G cellular, Wi-Fi and ever present Bluetooth.

The automotive manufacturers, notably Ford with SYNC, have announced the launch of their apps store with Pandora
(Internet) Radio, Facebook and Twitter as the cornerstone apps. A key infotainment auto supplier, Continental, has em-
braced the Android platform and is presently launching AutolinqTM as their approach to an open platform to develop
and make available apps . We are to expect smart phone penetration to reach about 40-50% in 2012, which will drive
the creation of automotive focused apps stores. Recognizing this growing trend several questions come to mind:
• Will Auto Application Stores (AAS) emerge as important revenue and customer satisfaction initiatives? What is exactly the busi-
  ness model?

• What automotive applications will emerge and how will they be developed? What will be the partnership model between the vehi-
  cle OEMs, auto elecs. Suppliers and new third part software developers from the Consumer Electronics (CE) community.

• Will applications be created by the vehicle manufacturers or third parties will they originate from a thriving developer commu-
  nity??

• Will Android or Apple emerge as the software platform or will a new automotive software platform such as GENIVI , Microsoft
  or QNX Car emerge.

Look to the Apple App Store for Answers
Phone-based applications have been with us for several years now. We need to look to Apple to understand and see how
the automotive application store might evolve. The first $500 iPhone was launched in June 2007 to a somewhat skeptical
world. Initial only a few select applications, about eleven, were available integrated as part of iPhone software. These
early basic apps were quickly followed in a few months by an application store, as we know it today. The rest is history!
Today, applications purchase is a big business: 30 new applications created each month, over 1 million are available and with a
revenue of about $200 million a month.

The Apple apps store has set the tone for other stores. Most Apple apps are being priced at less than a dollar, the cost
range being $.99 to $4.99. Entertainment apps cost more and the most popular. According to Gravity Tank, users spend
about $60-65 a year.


AUT OT ECHINSIDER
Recent research conducted by AutoTechInsider LLC through the LinkedIn (www.linkedin.com)                           P AGE    4
polling application is that most of us (over 138 responded) want free apps but are willing to con-
sider paying:
• 46% of respondents ONLY obtain FREE apps for their smart phone

• 15% of respondents PURCHASE apps, the vast majority paying less than $5 per month, only 1% willing to pay more than $5.

• $18% of the respondents are intrigued by the concept of an AUTOMOTVE APPS Store

The Automotive Application Store Business Model(s)
A key question is how will the AAS work exactly? How will automotive applications be encouraged, submitted, verified
and lastly how will payment be made? There is a balance between helping developers get to market quickly with a vi-
able revenue stream and overall customer satisfaction. Customers obviously prefer that applications are free. Our re-
search at Autotechinsider.com research has verified that most smart phone user are paying less than $5 month for appli-
cations and are predominately obtaining free applications, but considering paying for premium apps.

We expect that the two business models to emerge will be supported by the vehicle manufacturers, that is one that is ad-
vertizing or marketing based and the other largely user funded. I expect the initial model adopted by the vehicle manu-
facturers will be marketing based, that is the initial focus will be on providing an applications store as primarily a tool to
increase customer satisfaction. The app store in the marketing business model is an important tool to improve customer
satisfaction amongst the growing smart phone demographic and to create a fast-to-market environment for new features.
As Ford SYNC has indicated the smart phone generation is exactly the new customer the auto OEM wants to attract!
Potentially AAS sponsored by OEMs will have the additional benefit lower software development costs. Premium appli-
cations that require user fees will follow, most likely as enhancements to basic free applications. Applications that re-
quire on-going subscription costs due to hosting costs are a possibility, but this author envisions that most likely these
applications could be advertising funded. Ford has set the tone by providing Traffic, Directions and Information (TDI)
for the first three years with out a monthly fee.
Even though Ford has teamed with MapQuest and Google Inc. to bring street directions and other information to SYNC
owners, other valuable data base, such as weather data and Points-of-Interest data for niche applications - sight seeing,
etc. In summary, it is difficult to project a large market of paying customers for premium apps. As several people who
we surveyed stated, ―my requirements are largely met by free apps‖.

What Applications will we find on the Auto App Store?
A key questions is what are the applications that most interest the automotive customer. At the 2009 Consumer Electron-
ics Show (CES), Ford announced the suite of new off-board navigation and information base applications working
through a voice portal. At the 2010 CES, the concept of an application store with addition Internet radio based applica-
                                                       tions, news services, Twitter and Facebook were added - stream
                                                       Pandora and tweet hands-free. More importantly, Ford announced
                                                       support for third-party applications and will provide a SDK to de-
                                                       veloper. At CES there was a line of potential developers at the
                                                       Ford both in North Hall asking for the SDK. As we detailed in
                                                       our 2010 CES Report (see www.autotechinsider.com for report
                                                       availability and pricing), Ford has created an intriguing new devel-
                                                       oper community and alliance. The engagement with the University
                                                       of Michigan, as led by Ford Researchers has evaluated the 100,000
                                                       or so iPhone applications to determine what should be a ―short
                                                       list‖ for introduction on SYNC. A new project called ―American
                                                       Journey 2.0‖ is underway . As expected social networking, navi-
                                                       gation and mobility information are important to the new genera-
                                                       tion of highly connected drivers.

AUT OT ECHINSIDER
What are the new, or rather not yet announced, applications that we should expect to be targeted                         P AGE     5

towards the automotive customers.
• The majority of applications will be enhancements to existing mobile applications:

           created for the smart phone by the consumer electronics development community that are ―enhanced‖ adapted to work in
           the vehicle in a safe and effective manner, i.e. automotive user interface creation.

           Ford SYNC in providing an SDK (API) allows developers to map cell phone (buttons) to the Ford Instrument panel controls
           (hard buttons and voice interface)

• Other applications will be cell phone based portals, using voice technology as a significant new user interface. An example is Aha
  Radio.

           3G/4G connectivity enables the phone to become a useful portal with powerful search capabilities to:

               home, office and other cars

               Traffic, weather and location based services

           a remote control device to home, office and vehicle for customization, security, energy efficiency, etc.

               New home connectivity standards emerging

               Machine-to-Machine interfaces (M2M), new applications that will be context aware and able to configure your vehicle
               and home accordingly

• More entertainment apps - new video and mobile TV applications with new search applications. We have seen at CES
  the introduction of powerful new widgets that streamline search and integrate new Internet applications with video (e.g.
  my sport scores, my news, etc.). Companies such as Gracenote are working on enabling these new entertainment apps by
  providing technology that allows powerful search capabilities. Continued page 6.




         Telematics Update Offers New Business Intelligence Reports
    Report on “The Automotive User Interface the Key Brand Differentiator”
  Reports to provide you with independent analysis and critical information on human-machine interface technologies, and pricing
  models for in-vehicle Telematics services. Key benefits:
     * Robust market forecasts to help you plan expansion
     * Real case studies from the most profitable companies
     * Cost-benefit analysis of leading technologies
     * Proven strategies for boosting profits and reducing costs
     * 100% independent analysis
  Submit your email address to receive updates and a free summary by visiting the website listed above or find out more by con-
  tacting Pam, Head of Research, at +44(0) 20 7375 7554 or pmuckosy@telematicsupdate.com.


AUT OT ECHINSIDER
The Automotive Apps Store Must be Better                                                                                      P AGE        6

The AAS will be different than smart phone focused app stores – more robust apps and a focus on ease of use. As a recent
CNET article indicates we should remember ―the next time your PC crashes, consider yourself lucky that the same flaky
PC operating system is not controlling your car.‖ For example, new middleware from QNX, called QNX car and the
GENIVI Infotainment referenced platform (www.genivi.org/) based on Linux were designed with these competing and
challenging objectives in mind. Automotive infotainment needs to sync with the clock speed of the PC or consumer elec-
tronics world– the ability to quickly upgrade and experience new applications, but not the ―flaky‖ part. The vehicle’s in-
strument panel and infotainment system increasingly have more and more in common with a PC and our smart phone, the
ability to quickly add compelling new applications, but in a safe and non distracting manner. I would suggest that the ma-
jority of apps will reside on your smart phone, but that there will be several auto focused apps that will reside solely on
your infotainment system that takes advantage of the car’s built-in user interface. QNX articulates this vision well.

In conclusion, what is in it for the vehicle manufacturers to create and maintain an AAS? We doubt it is the revenue stream
from selling applications alone, but rather a marketing business model targeted at improving overall customer satisfaction.
In contrast, the goals of Google and Apple are clear. Google wants users to be web based through a browser connected to a
Google server. The more we use the Web, the more Google's generates revenue. Apple wants to get users to be customers
of iTunes and its App Store that requires us to purchase hardware like Macs, iPhone and now the iPad. Vehicle manufac-
tures will want us to visit their apps stores for reasons more similar to Apple. We will be more likely to buy the vehicles
that are platforms to safely and quickly obtain compelling new apps. Our Linkedin survey provided us with insights into
the concerns and questions of current and potential auto apps store users, excerpts modified to protect the responder’s iden-
tity are listed below:
        ―I have many free apps now and used to it…I MAY pay for auto apps through my smart phone..‖ Note: several comments
        about ―free apps only‖

        ―I would like to just walk into a store and have someone just show me how these applications work… I learned more from
        testing the product ―

        ―New apps are researched then I download …‖. ―The cost of a smart phone data plan for my family approaches a car pay-
        ment‖

        ―GPS works well, but I would like to have elevation, waypoints, compass, trails, coastal markers in addition to street direc-
        tions and maps‖

        ―.. the premium apps I’m interested are around LBS, like weather… another auto app is to allow customization of my vehicle ,
        such as displays for easier use…‖

        ―A car will require a different set of apps that are safe and easy to use‖ ― Auto apps need to be non-distracting, since auto
        manufacturers need to be concerned about litigation .‖

One important take away is that those who are not participating in this important new convergence of consumer electronics
technology with automotive electronics will be left behind – to participate means to learn and guide the direction of the
business model. This comment applies to the manufacturers, suppliers and consumers – join the ―hand-held revolution‖!!
                                                       The automobile industry is profoundly affected by adjacent industries that
  AUTOTECHINSIDER LLC
  Visit us at www.autotechinsider.com                  produce the technologies that are involved, directly or indirectly, in the
                                                       production of a vehicle. Since the percentage of a given vehicle's cost re-
  The Authors:                                         lated to elecs, software, networking solutions, and related services contin-
                                                       ues to grow, we are most interested in these technology areas. Based own
  Dave McNamara, MTS LLC
  dmcnamara@autotechinsider.com                        our extensive experience in the automotive industry, we cover major
                                                       events and produce insightful reports on the technologies, the companies,
  Craig Simonds, AutoTechInsider LLC
  csimonds@autotechinsider.com                         and the trends that we believe will have a significant impact in the near
                                                       future.
  Insights for the Auto Industry                       Disclaimers—All information gathering was done in compliance with the ethical
                                                       standards of the Society of Competitive Intelligence Professionals and within the
                                                       provisions of the US Economic Espionage Act of 1996.

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Autotechinsider March 2010 Newsletter V1

  • 1. AUTOTECHINSIDER, AutoTechInsider Newsletter for client use LLC MARCH—APRIL ISSUE V O L U M E 2 , I S S U E 1 Count Down to CTIA Wireless 2010 Las Vegas, March 23-25th CTIA Wireless is the most comprehen- sive trade shows in the wireless industry INSIDE THIS - considered to be “the premier event to ISSUE: exchange ideas, create partnerships and collaborate to bring wireless to new heights.” The event includes exhibits Countdown to CTIA 1 from over 1200 companies representing dozens of industries, and draws more than 40,000 professionals from 125 countries. In the past, Autotechin- IntelliDrive Update 2 sider.com has talked about the Con- sumer Elecs. Show as the event to at- tend, but the “hand-held revolution” or “age of the smart-phone” means that FEATURE 3 CTIA is now the must attend event!! ARTICLE : The Automotive Apps AutoTechInsider LLC will be there and will issue a comprehensive report, in our Store is Coming “walk the show” style for only $199. Telematics Update 5 It will be available through our web site by 4-5-10. Offers New Business Intelligence Reports CTIA Wireless 2010 will offer a variety of keynote sessions delivered by the leaders of companies like AT&T Mobility, Sprint, Clearwire, Cisco, and Samsung to name a few. It will also offer a host of focus areas and pavilions covering Smart Energy, Cloud Comput- Who is 6 ing, Social Networking, Wireless Health and a variety of other highly relevant topics. AutoTechInsider Many of these topics and related products were also addressed in one way or another at this year’s CES, but we expect an increased focus on the enabling wireless technologies at CTIA 2010. Sources of Information about CTIA AutoTechInsider LLC— www. autotechinsider.com CES, Ford SYNC and SEMA reports available Apps World — www.ctiawireless.com/events/apps.cfm CNET — www.reviews.cnet.com/ctia Engadget— www.engaget.cm/tag/ctia Version 2.1.0 Gizmodo— www.gizmodo.com/tag/ctia CTIA Website— www.ctiawireless.org
  • 2. P AGE 2 Count Down to CTIA Wireless 2010—continued from page 1 We are especially interested in the new Innovation Hall located in the North Hall section of the Las Vegas Conven- tion Center. The Innovation Hall is touted to house and highlight the latest innovations for the industry’s fastest growing markets. We expect to see some of most exciting and promising technologies in this area and are espe- cially excited about the Launch Pad Pavilion, which will provide an opportunity for start-ups to debut their products and ideas. Other themes and pavilions we look forward to reviewing include: • Smart Energy – Smarter Planet Pavilion • Wireless Health – Wireless Health Pavilion • Intelligent Transportation – Safe Driving Solutions Pavilion • Retail Solutions – Retail Zone, Accessories Pavilion • mLearning – Wireless Education Technology (K-12) • Mobile CE – Mobile Applications for CE Environments • Cloud Computing – Cloud Services and the Mobile Enterprise • Mobile Applications – Apps World draft • Mobile Marketing & Advertising – Engaging Customers, Monetizing Content, Mobile Marketing • Social Networking – Connecting to people, things & events, Mobile Web • Mobile Money – Transferring money digitally, The Mobile Wallet IntelliDrive Update (SM) – Strategic Plan Released, Key Projects Underway Our readers expressed interested in an update on IntelliDrive (SM), the promise that wireless technology will improve our highways. IntelliDrive applications according to the USDOT website (www.intellidriveusa.org) is to provide con- nectivity: • Among vehicles to enable crash prevention; • Between vehicles and the infrastructure to enable safety, mobility and environmental benefits; and • Among vehicles, infrastructure, and wireless devices to provide continuous real-time connectivity to all system users. Last year the USDOT sponsored several workshops to obtain private and public sector input. This effort resulted in the release of the comprehensive ITS Strategic Research Plan 2010-2014, funding significant projects to advance Intel- lidrive: • V2V safety applications, NHTSA will assess regulatory approaches in 2013 • Aftermarket installation opportunities for early deployment • Scalable and secure Infrastructure for safety apps (e.g. curve speed warning) Dedicated Short Range Communications (DSRC), 802.11p continues to be the cornerstone wireless approach for safety applications. The rapid growth of 3G and future 4G networks supporting text, voice and video as found in today’s smart phones, is embraced in the ITS Research Plan. To implement the Research Plan, several key Request for Proposals (RFP) were issued at the end of last year (status): • AASHTO IntelliDrive Deployment Analysis (Awarded) • IntelliDrive System Engineering - recommendations for updates to standards used to define system elements (Selection underway) • Michigan Test bed operation and maintenance (Finalists selected) Expect these key projects to be formally announced by the ITS Annual Meeting in Houston in early May. A key take away is that a clearer time line for IntelliDrive deployment has emerged. We have a yardstick to measure progress, the timely funding of key projects and NHTSA’s active participation in assessing regulatory approaches in 2013. AUT OT ECHINSIDER
  • 3. P AGE 3 FEATURE: The Auto Application Store is Coming !!! “Hand-held Revolution”: Smartphone Connectivity driving New App Software Today, only about 20% of the population has powerful phones. Smartphone owners are those of us that can af- ford monthly data plans for constant Internet connec- tions and the capability to download applications to their phone. These are the people who are participating in the ―hand-held revolution‖ that is also increasingly captur- ing the imagination of the driving public. As an owner of a Droid on a Verizon 3G data plan, getting a new application for my phone creates the same excitement as going into a record store in the 1960-70’s to obtain the latest new release. There is a sense of excitement and discovery. More importantly downloading applications is easy, quick and affordable, that is once you’ve bought into the expense of the smart phone and its data plan. A whole new world has opened up – applications to inform you (e.g. Fox News widget), entertainment you (e.g. YouTube), provide a useful tool (e. g. Bubble/plumb level) and delight you (e.g. BumpTM to swap content/info.). Many have devices such as the Kindle and iPad have built in connectivity - 3G cellular, Wi-Fi and ever present Bluetooth. The automotive manufacturers, notably Ford with SYNC, have announced the launch of their apps store with Pandora (Internet) Radio, Facebook and Twitter as the cornerstone apps. A key infotainment auto supplier, Continental, has em- braced the Android platform and is presently launching AutolinqTM as their approach to an open platform to develop and make available apps . We are to expect smart phone penetration to reach about 40-50% in 2012, which will drive the creation of automotive focused apps stores. Recognizing this growing trend several questions come to mind: • Will Auto Application Stores (AAS) emerge as important revenue and customer satisfaction initiatives? What is exactly the busi- ness model? • What automotive applications will emerge and how will they be developed? What will be the partnership model between the vehi- cle OEMs, auto elecs. Suppliers and new third part software developers from the Consumer Electronics (CE) community. • Will applications be created by the vehicle manufacturers or third parties will they originate from a thriving developer commu- nity?? • Will Android or Apple emerge as the software platform or will a new automotive software platform such as GENIVI , Microsoft or QNX Car emerge. Look to the Apple App Store for Answers Phone-based applications have been with us for several years now. We need to look to Apple to understand and see how the automotive application store might evolve. The first $500 iPhone was launched in June 2007 to a somewhat skeptical world. Initial only a few select applications, about eleven, were available integrated as part of iPhone software. These early basic apps were quickly followed in a few months by an application store, as we know it today. The rest is history! Today, applications purchase is a big business: 30 new applications created each month, over 1 million are available and with a revenue of about $200 million a month. The Apple apps store has set the tone for other stores. Most Apple apps are being priced at less than a dollar, the cost range being $.99 to $4.99. Entertainment apps cost more and the most popular. According to Gravity Tank, users spend about $60-65 a year. AUT OT ECHINSIDER
  • 4. Recent research conducted by AutoTechInsider LLC through the LinkedIn (www.linkedin.com) P AGE 4 polling application is that most of us (over 138 responded) want free apps but are willing to con- sider paying: • 46% of respondents ONLY obtain FREE apps for their smart phone • 15% of respondents PURCHASE apps, the vast majority paying less than $5 per month, only 1% willing to pay more than $5. • $18% of the respondents are intrigued by the concept of an AUTOMOTVE APPS Store The Automotive Application Store Business Model(s) A key question is how will the AAS work exactly? How will automotive applications be encouraged, submitted, verified and lastly how will payment be made? There is a balance between helping developers get to market quickly with a vi- able revenue stream and overall customer satisfaction. Customers obviously prefer that applications are free. Our re- search at Autotechinsider.com research has verified that most smart phone user are paying less than $5 month for appli- cations and are predominately obtaining free applications, but considering paying for premium apps. We expect that the two business models to emerge will be supported by the vehicle manufacturers, that is one that is ad- vertizing or marketing based and the other largely user funded. I expect the initial model adopted by the vehicle manu- facturers will be marketing based, that is the initial focus will be on providing an applications store as primarily a tool to increase customer satisfaction. The app store in the marketing business model is an important tool to improve customer satisfaction amongst the growing smart phone demographic and to create a fast-to-market environment for new features. As Ford SYNC has indicated the smart phone generation is exactly the new customer the auto OEM wants to attract! Potentially AAS sponsored by OEMs will have the additional benefit lower software development costs. Premium appli- cations that require user fees will follow, most likely as enhancements to basic free applications. Applications that re- quire on-going subscription costs due to hosting costs are a possibility, but this author envisions that most likely these applications could be advertising funded. Ford has set the tone by providing Traffic, Directions and Information (TDI) for the first three years with out a monthly fee. Even though Ford has teamed with MapQuest and Google Inc. to bring street directions and other information to SYNC owners, other valuable data base, such as weather data and Points-of-Interest data for niche applications - sight seeing, etc. In summary, it is difficult to project a large market of paying customers for premium apps. As several people who we surveyed stated, ―my requirements are largely met by free apps‖. What Applications will we find on the Auto App Store? A key questions is what are the applications that most interest the automotive customer. At the 2009 Consumer Electron- ics Show (CES), Ford announced the suite of new off-board navigation and information base applications working through a voice portal. At the 2010 CES, the concept of an application store with addition Internet radio based applica- tions, news services, Twitter and Facebook were added - stream Pandora and tweet hands-free. More importantly, Ford announced support for third-party applications and will provide a SDK to de- veloper. At CES there was a line of potential developers at the Ford both in North Hall asking for the SDK. As we detailed in our 2010 CES Report (see www.autotechinsider.com for report availability and pricing), Ford has created an intriguing new devel- oper community and alliance. The engagement with the University of Michigan, as led by Ford Researchers has evaluated the 100,000 or so iPhone applications to determine what should be a ―short list‖ for introduction on SYNC. A new project called ―American Journey 2.0‖ is underway . As expected social networking, navi- gation and mobility information are important to the new genera- tion of highly connected drivers. AUT OT ECHINSIDER
  • 5. What are the new, or rather not yet announced, applications that we should expect to be targeted P AGE 5 towards the automotive customers. • The majority of applications will be enhancements to existing mobile applications: created for the smart phone by the consumer electronics development community that are ―enhanced‖ adapted to work in the vehicle in a safe and effective manner, i.e. automotive user interface creation. Ford SYNC in providing an SDK (API) allows developers to map cell phone (buttons) to the Ford Instrument panel controls (hard buttons and voice interface) • Other applications will be cell phone based portals, using voice technology as a significant new user interface. An example is Aha Radio. 3G/4G connectivity enables the phone to become a useful portal with powerful search capabilities to: home, office and other cars Traffic, weather and location based services a remote control device to home, office and vehicle for customization, security, energy efficiency, etc. New home connectivity standards emerging Machine-to-Machine interfaces (M2M), new applications that will be context aware and able to configure your vehicle and home accordingly • More entertainment apps - new video and mobile TV applications with new search applications. We have seen at CES the introduction of powerful new widgets that streamline search and integrate new Internet applications with video (e.g. my sport scores, my news, etc.). Companies such as Gracenote are working on enabling these new entertainment apps by providing technology that allows powerful search capabilities. Continued page 6. Telematics Update Offers New Business Intelligence Reports Report on “The Automotive User Interface the Key Brand Differentiator” Reports to provide you with independent analysis and critical information on human-machine interface technologies, and pricing models for in-vehicle Telematics services. Key benefits: * Robust market forecasts to help you plan expansion * Real case studies from the most profitable companies * Cost-benefit analysis of leading technologies * Proven strategies for boosting profits and reducing costs * 100% independent analysis Submit your email address to receive updates and a free summary by visiting the website listed above or find out more by con- tacting Pam, Head of Research, at +44(0) 20 7375 7554 or pmuckosy@telematicsupdate.com. AUT OT ECHINSIDER
  • 6. The Automotive Apps Store Must be Better P AGE 6 The AAS will be different than smart phone focused app stores – more robust apps and a focus on ease of use. As a recent CNET article indicates we should remember ―the next time your PC crashes, consider yourself lucky that the same flaky PC operating system is not controlling your car.‖ For example, new middleware from QNX, called QNX car and the GENIVI Infotainment referenced platform (www.genivi.org/) based on Linux were designed with these competing and challenging objectives in mind. Automotive infotainment needs to sync with the clock speed of the PC or consumer elec- tronics world– the ability to quickly upgrade and experience new applications, but not the ―flaky‖ part. The vehicle’s in- strument panel and infotainment system increasingly have more and more in common with a PC and our smart phone, the ability to quickly add compelling new applications, but in a safe and non distracting manner. I would suggest that the ma- jority of apps will reside on your smart phone, but that there will be several auto focused apps that will reside solely on your infotainment system that takes advantage of the car’s built-in user interface. QNX articulates this vision well. In conclusion, what is in it for the vehicle manufacturers to create and maintain an AAS? We doubt it is the revenue stream from selling applications alone, but rather a marketing business model targeted at improving overall customer satisfaction. In contrast, the goals of Google and Apple are clear. Google wants users to be web based through a browser connected to a Google server. The more we use the Web, the more Google's generates revenue. Apple wants to get users to be customers of iTunes and its App Store that requires us to purchase hardware like Macs, iPhone and now the iPad. Vehicle manufac- tures will want us to visit their apps stores for reasons more similar to Apple. We will be more likely to buy the vehicles that are platforms to safely and quickly obtain compelling new apps. Our Linkedin survey provided us with insights into the concerns and questions of current and potential auto apps store users, excerpts modified to protect the responder’s iden- tity are listed below: ―I have many free apps now and used to it…I MAY pay for auto apps through my smart phone..‖ Note: several comments about ―free apps only‖ ―I would like to just walk into a store and have someone just show me how these applications work… I learned more from testing the product ― ―New apps are researched then I download …‖. ―The cost of a smart phone data plan for my family approaches a car pay- ment‖ ―GPS works well, but I would like to have elevation, waypoints, compass, trails, coastal markers in addition to street direc- tions and maps‖ ―.. the premium apps I’m interested are around LBS, like weather… another auto app is to allow customization of my vehicle , such as displays for easier use…‖ ―A car will require a different set of apps that are safe and easy to use‖ ― Auto apps need to be non-distracting, since auto manufacturers need to be concerned about litigation .‖ One important take away is that those who are not participating in this important new convergence of consumer electronics technology with automotive electronics will be left behind – to participate means to learn and guide the direction of the business model. This comment applies to the manufacturers, suppliers and consumers – join the ―hand-held revolution‖!! The automobile industry is profoundly affected by adjacent industries that AUTOTECHINSIDER LLC Visit us at www.autotechinsider.com produce the technologies that are involved, directly or indirectly, in the production of a vehicle. Since the percentage of a given vehicle's cost re- The Authors: lated to elecs, software, networking solutions, and related services contin- ues to grow, we are most interested in these technology areas. Based own Dave McNamara, MTS LLC dmcnamara@autotechinsider.com our extensive experience in the automotive industry, we cover major events and produce insightful reports on the technologies, the companies, Craig Simonds, AutoTechInsider LLC csimonds@autotechinsider.com and the trends that we believe will have a significant impact in the near future. Insights for the Auto Industry Disclaimers—All information gathering was done in compliance with the ethical standards of the Society of Competitive Intelligence Professionals and within the provisions of the US Economic Espionage Act of 1996.