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Extending the reach and impact of
Penn State Outreach to improve health
Director of Outreach Health Initiatives
         Chris Calkins, Ph.D.

   • Penn   State Alumnus (1983, 2008 g)

   • 25+    years professional experience

   • Health   Policy & Administration faculty since 1993

   • Director of Special Projects and Executive
    Assistant Dean: College of Health and Human
    Development (2001–2005)
Director of Outreach Health Initiatives
         Chris Calkins, Ph.D.

   • Penn   State Alumnus (1983, 2008 g)

   • 25+    years professional experience

   • Health   Policy & Administration faculty since 1993

   • Director of Special Projects and Executive
    Assistant Dean: College of Health and Human
    Development (2001–2005)
Director of Outreach Health Initiatives
         Chris Calkins, Ph.D.

   • Clinical
           Liaison Officer: PS Hershey Medical
    Center (2005–2008)

   • Joined   Penn State Outreach in November 2008

   • Appointedto Governor’s Office of Health
    Reform, Community Engagement
    sub-committee (May 2009)
Components:
US Healthcare System
Components:
US Healthcare System

 Facilities
Components:
US Healthcare System

 Facilities   Workforce
Components:
US Healthcare System

                             Rx,
                           Medical
 Facilities   Workforce    Supply
                          Companies
Components:
US Healthcare System

                             Rx,
                           Medical
 Facilities   Workforce    Supply
                          Companies



 Education
   and
 Research
Components:
US Healthcare System

                             Rx,
                           Medical
 Facilities   Workforce    Supply
                          Companies



 Education
   and        Financing
 Research
Components:
US Healthcare System

                             Rx,
                           Medical
 Facilities   Workforce    Supply
                          Companies



 Education                Organizing
   and        Financing   Structure
 Research
Components:
US Healthcare System

                             Rx,
                           Medical
 Facilities   Workforce    Supply
                          Companies



                                       YOU
 Education                Organizing
   and        Financing   Structure
 Research
Components:
US Healthcare System

                             Rx,
                           Medical
 Facilities   Workforce    Supply
                          Companies



                                       YOU
 Education                Organizing
   and        Financing   Structure
 Research
Components:
US Healthcare System

                             Rx,
                           Medical
 Facilities   Workforce    Supply
                          Companies



                                       YOU
 Education                Organizing
   and        Financing   Structure
 Research
Components:
US Healthcare System

                             Rx,
                           Medical
 Facilities   Workforce    Supply
                          Companies



                                       YOU
 Education                Organizing
   and        Financing   Structure
 Research
Healthcare Consumers
Healthcare Consumers

  People with
Health Conditions
Acute; Chronic; Multiple
Healthcare Consumers

  People with                    Older People
Health Conditions          50-64 Boomers, Medicare 65+,
Acute; Chronic; Multiple     Boomers turn 65 in 2011
Healthcare Consumers

  People with                    Older People               Poor People
Health Conditions          50-64 Boomers, Medicare 65+,   Medicaid (50 million),
Acute; Chronic; Multiple     Boomers turn 65 in 2011      Federal Poverty Rate
Healthcare Consumers

  People with                           Older People               Poor People
Health Conditions                 50-64 Boomers, Medicare 65+,   Medicaid (50 million),
Acute; Chronic; Multiple            Boomers turn 65 in 2011      Federal Poverty Rate




                  Uninsured People
                           50 million
                            (1 in 6)
Healthcare Consumers

  People with                           Older People                      Poor People
Health Conditions                 50-64 Boomers, Medicare 65+,         Medicaid (50 million),
Acute; Chronic; Multiple            Boomers turn 65 in 2011            Federal Poverty Rate




                  Uninsured People                       Caregivers
                           50 million            Providing unreimbursed services
                            (1 in 6)             and support to all of the above
Older People in US (Medicare)

     Poor People in US (Medicaid)

     Uninsured People in US

     Population of Canada
0M         13M       25M       38M   50M
Navigating Health
Navigating Health


YOU



You
Navigating Health


YOU



You   Health Care
       Provider
Navigating Health

      Insurance



YOU



You               Health Care
                   Provider
Navigating Health

      Insurance



YOU



You               Health Care   Hospital
                   Provider
Navigating Health

      Insurance             Drug Co.



YOU



You               Health Care          Hospital
                   Provider
Navigating Health
                    Education
      Insurance                 Drug Co.



YOU



You               Health Care              Hospital
                   Provider
Navigating Health
                    Education
      Insurance                 Drug Co.



YOU



You               Health Care              Hospital   Home
                   Provider
Navigating Health
                    Education
      Insurance                 Drug Co.



YOU



You               Health Care              Hospital   Home   Health
                   Provider
Navigating Health
                    Education
      Insurance                 Drug Co.



YOU



You               Health Care              Hospital     Home   Health
                   Provider


                                           Prevention
Life Cycle
of a Health
Condition
Life Cycle
of a Health
Condition
              Individual and
               Their Family
Life Cycle
of a Health    Symptoms
               & Self Care

Condition
              Individual and
               Their Family
Life Cycle
of a Health    Symptoms
               & Self Care
                               Diagnosis >
Condition                       Physician



              Individual and
               Their Family
Life Cycle
of a Health    Symptoms
               & Self Care
                               Diagnosis >
Condition                       Physician



              Individual and           Critical
               Their Family          Transitions
Life Cycle
of a Health    Symptoms
               & Self Care
                               Diagnosis >
Condition                       Physician



              Individual and           Critical
               Their Family          Transitions




                               Treatment
Life Cycle
of a Health    Symptoms
               & Self Care
                               Diagnosis >
Condition                       Physician



              Individual and           Critical
               Their Family          Transitions




                               Treatment
               Monitoring &
               Transition to
                 Self Care
Life Cycle
of a Health                 Symptoms
                            & Self Care
                                            Diagnosis >
Condition                                    Physician



                           Individual and           Critical
                            Their Family          Transitions



                Episode
              Management                    Treatment
                            Monitoring &
                            Transition to
                              Self Care
Life Cycle
of a Health                      Symptoms
                                 & Self Care
                                                 Diagnosis >
Condition                                         Physician


              Transition
                                Individual and           Critical
              Between
                                 Their Family          Transitions
               Settings


                     Episode
                   Management                    Treatment
                                 Monitoring &
                                 Transition to
                                   Self Care
Life Cycle
of a Health          Return
                   to Health,
                                  Symptoms
                                  & Self Care
                                                  Diagnosis >
Condition         New Normal,
                   End of Life
                                                   Physician


              Transition
                                 Individual and           Critical
              Between
                                  Their Family          Transitions
               Settings


                     Episode
                   Management                     Treatment
                                  Monitoring &
                                  Transition to
                                    Self Care
How Big is the
Healthcare Market?
How Big is the
          Healthcare Market?
• 14million employees
 (10% of US Labor Force)
How Big is the
           Healthcare Market?
• 14million employees
 (10% of US Labor Force)

• Larger
       than entire
 population of Pennsylvania
How Big is the
              Healthcare Market?
• 14million employees
 (10% of US Labor Force)

• Larger
       than entire
 population of Pennsylvania

• Projectedgrowth in all
 health professions over
 the next 5 years
How Big is the
              Healthcare Market?
• 14million employees         • Largest
                                     private sector
 (10% of US Labor Force)       employer in Pennsylvania
                               •   850,000 people
• Larger
       than entire             •   16.9% of private sector
 population of Pennsylvania        employment

• Projectedgrowth in all
 health professions over
 the next 5 years
How Big is the
              Healthcare Market?
• 14million employees         • Largest
                                     private sector
 (10% of US Labor Force)       employer in Pennsylvania
                               •   850,000 people
• Larger
       than entire             •   16.9% of private sector
 population of Pennsylvania        employment

• Projectedgrowth in all       • Since  2001, added
 health professions over           110,000 jobs in
 the next 5 years                  Pennsylvania
Potential Consumer Markets
           Facilities
Potential Consumer Markets
               Facilities

 Hospitals
  5,700

    86% are
community based,
  not-for-profit
      —
     254 in
  Pennsylvania
Potential Consumer Markets
               Facilities

                   Nursing
 Hospitals         Homes
  5,700            16,100

    86% are           725 in
community based,   Pennsylvania
  not-for-profit
      —
     254 in
  Pennsylvania
Potential Consumer Markets
               Facilities

                   Nursing        Home Care
 Hospitals         Homes           Agencies
  5,700            16,100           9,284

    86% are           725 in          245 in
community based,   Pennsylvania    Pennsylvania
  not-for-profit
                                         —
      —
                                  3.4 million visits
     254 in                         to 153,000
  Pennsylvania                       individuals
Potential Consumer Markets
               Facilities

                   Nursing        Home Care             Hospice
 Hospitals         Homes           Agencies            Programs
  5,700            16,100           9,284                3,257

    86% are           725 in          245 in              144 in
community based,   Pennsylvania    Pennsylvania        Pennsylvania
  not-for-profit
                                         —
      —
                                  3.4 million visits
     254 in                         to 153,000
  Pennsylvania                       individuals
Potential Consumer Markets
          Workforce
Potential Consumer Markets
          Workforce


 Physicians
  817,000

  40% work in
 Primary Care
       —
 5% are mental
health providers
       —
   25,000 in
  Pennsylvania
Potential Consumer Markets
          Workforce


 Physicians          Nurses
  817,000          2.5 million

  40% work in        164,000 in
 Primary Care       Pennsylvania
       —
 5% are mental
health providers
       —
   25,000 in
  Pennsylvania
Potential Consumer Markets
          Workforce


 Physicians          Nurses           Other
  817,000          2.5 million       817,000

  40% work in        164,000 in       Therapists
 Primary Care       Pennsylvania
       —                             Technicians
 5% are mental
                                   First Responders
health providers
       —                              Caregivers
   25,000 in
  Pennsylvania
Potential Consumer Markets
          Workforce


 Physicians          Nurses           Other
  817,000          2.5 million       817,000

  40% work in        164,000 in       Therapists
 Primary Care       Pennsylvania
       —                             Technicians
 5% are mental
                                   First Responders
health providers
       —                              Caregivers
   25,000 in
  Pennsylvania
Projected Nursing Job Growth
               By Employment Site
  Offices of Physicians


   Home Health Care


  Outpatient Centers


Employment Services


             Hospitals


Nursing Care Facilities

                          0%   10%   20%   30%   40%
Projected Nursing Job Growth
               By Employment Site
  Offices of Physicians


   Home Health Care

                                23%            587,000
  Outpatient Centers
                               growth         new job
                                              by 2016 s
Employment Services              rate
             Hospitals


Nursing Care Facilities

                          0%   10%      20%        30%    40%
Current Market Drivers
Current Market Drivers


Aging


  Pennsylvania the
  2nd oldest state
  —
  16% of PA
  population is 65+
  —
  Fastest growing
  segment: 85+
Current Market Drivers


Aging                 Disease
                      Burden

  Pennsylvania the      Growing
  2nd oldest state      population with
  —                     multiple health
  16% of PA             conditions
  population is 65+
  —
  Fastest growing
  segment: 85+
Current Market Drivers


Aging                 Disease             Workforce
                      Burden              Shortages

  Pennsylvania the      Growing               Nurse shortage:
  2nd oldest state      population with       350,000–500,000
  —                     multiple health       by 2020
  16% of PA             conditions            —
  population is 65+                           PC Physician
  —                                           shortage: 85,000
  Fastest growing                             by 2020
  segment: 85+                                —
                                              Allied Health
                                              Professionals
Current Market Drivers

Uninsured &
Underinsured

     Delayed care
     seeking
     —
     Rise in use of
     emergency
     departments for
     primary care
     —
     Caregiver stress
Current Market Drivers

Uninsured &             Health
Underinsured            Literacy

     Delayed care          Navigating the
     seeking               health system
     —                     —
     Rise in use of        Understanding
     emergency             options and
     departments for       participating in
     primary care          decision making
     —                     —
     Caregiver stress      Changing
                           behaviors
Current Market Drivers

Uninsured &             Health                Use of Web
Underinsured            Literacy

     Delayed care          Navigating the         Explosion of
     seeking               health system          information
     —                     —                      —
     Rise in use of        Understanding          Decision making
     emergency             options and            —
     departments for       participating in       Information
     primary care          decision making        quality
     —                     —                      —
     Caregiver stress      Changing               Social Support
                           behaviors
Current Market Drivers

Uninsured &             Health                Use of Web
Underinsured            Literacy

     Delayed care          Navigating the         Explosion of
     seeking               health system          information
     —                     —                      —
     Rise in use of        Understanding          Decision making
     emergency             options and            —
     departments for       participating in       Information
     primary care          decision making        quality
     —                     —                      —
     Caregiver stress      Changing               Social Support
                           behaviors
Challenge and Opportunity
Challenge and Opportunity



  DE MAND             SUPPLY
     for health s   (physicia
    care ser vice            ns, etc.)
Challenge and Opportunity
Challenge and Opportunity

       New             New                         New
      entrant                                     entrant




                                                            High Barriers to entry
                      supplier

                                    New
                                   entrant
            New
           supplier                               New
                                                 supplier
 New
supplier                  New
                         entrant
            New                         New
           entrant                     entrant
Challenge and Opportunity

Existing   Existing   Existing   Existing
supplier   supplier   supplier   supplier




Existing   Existing   Existing   Existing
supplier   supplier   supplier   supplier
Challenge and Opportunity

  Existing       Existing        Existing       Existing
  supplier       supplier        supplier       supplier



  Existing       Existing        Existing       Existing
  supplier       supplier        supplier       supplier


Expand capacity, increase efficiency, quality of care impacts
Challenge and Opportunity

   Existing        Existing       Existing        Existing
   supplier        supplier       supplier        supplier




   Existing        Existing       Existing        Existing
   supplier        supplier       supplier        supplier




Expand capacity, increase efficiency, quality of care impacts
YOU
direct care




 YOU
direct care




                 YOU



transportation
direct care




                 YOU



transportation         communication
direct care



money
                    YOU



   transportation         communication
direct care



money                               moral
                                   support
                    YOU



   transportation         communication
Noise
Data

Noise
Information

   Data

  Noise
Knowledge

Information

   Data

  Noise
Insight

Knowledge

Information

   Data

  Noise
Insight
Insight

Translation
Insight

   Translation

Compelling Story
Insight

   Translation

Compelling Story

 Dissemination
Insight

    Translation

 Compelling Story

   Dissemination

Public Understanding
Health related
      76                                 programs at almost
health related                           every campus and
program areas                            special mission unit
                          120
                     health related
                 degree and certificate
                       programs
Health Resources in Outreach
Health Resources in Outreach

 Continuing      Office of                    Penn State
and Distance   Economic and   Cooperative      Public
 Education      Workforce      Extension    Broadcasting
               Development
Health Resources in Outreach

 Continuing            Office of                    Penn State
and Distance         Economic and   Cooperative      Public
 Education            Workforce      Extension    Broadcasting
                     Development

World Campus

   Continuing
   Education
Justice and Safety
      Institute
Conferences and
   Institutes
Health Resources in Outreach

 Continuing            Office of                    Penn State
and Distance         Economic and   Cooperative      Public
 Education            Workforce      Extension    Broadcasting
                     Development

World Campus           Leadership
                      Development
   Continuing          Community
   Education          Development
Justice and Safety      Training
      Institute
Conferences and
   Institutes
Health Resources in Outreach

 Continuing            Office of                        Penn State
and Distance         Economic and   Cooperative          Public
 Education            Workforce      Extension        Broadcasting
                     Development

World Campus           Leadership   Children, Youth
                      Development     & Families
   Continuing          Community      Nutrition
   Education          Development    and Health
Justice and Safety      Training
      Institute
Conferences and
   Institutes
Health Resources in Outreach

 Continuing            Office of                        Penn State
and Distance         Economic and   Cooperative          Public
 Education            Workforce      Extension        Broadcasting
                     Development

World Campus           Leadership   Children, Youth    Public Media
                      Development     & Families
   Continuing          Community      Nutrition          Video
   Education          Development    and Health        On Demand
Justice and Safety      Training                       Media Sales
      Institute
Conferences and                                        Research
   Institutes                                         Collaboration
Outreach Health Initiatives
         Vision

   Establish Penn State Outreach as
      the trusted source
  for research-based Health content
that meets the needs of our customers
      where and when
    they want it delivered
Outreach Health Initiatives
        Mission

    To develop and leverage the
    resources of Penn State and
      Penn State Outreach to
  improve human health
  through community engagement,
     education, applied research,
knowledge transfer, and programming
Outreach Health Initiatives
     Strategic Goals
Outreach Health Initiatives
     Strategic Goals

    1. Alignment
Outreach Health Initiatives
     Strategic Goals

    1. Alignment

    2. Research collaboration
Outreach Health Initiatives
     Strategic Goals

    1. Alignment

    2. Research collaboration

    3. Addressing health issues
Where do our opportunities lie?


  Existing              Known
  Content              Audiences




   New                   New
  Content              Audiences
Where do our opportunities lie?

             4 Pathways
  Existing                 Known
  Content                 Audiences




   New                      New
  Content                 Audiences
Where do our opportunities lie?

             4 Pathways
  Existing                 Known
  Content                 Audiences




   New                      New
  Content                 Audiences
Where do our opportunities lie?

             4 Pathways
  Existing                 Known
  Content                 Audiences




   New                      New
  Content                 Audiences
Where do our opportunities lie?

             4 Pathways
  Existing                 Known
  Content                 Audiences




   New                      New
  Content                 Audiences
Where do our opportunities lie?

             4 Pathways
  Existing                 Known
  Content                 Audiences




   New                      New
  Content                 Audiences
Where do our opportunities lie?

             4 Pathways
  Existing                 Known
  Content                 Audiences




   New                      New
  Content                 Audiences
Current Health Sites:
Fragmented and Disconnected
Current Health Sites:
Fragmented and Disconnected
Revenue
Models
Revenue
            Models



 Existing
 delivery
platforms
Revenue
                 Models



 Existing   Contracts
 delivery   to deliver
platforms    content
Revenue
                 Models



 Existing   Contracts     Expand
 delivery   to deliver   research
platforms    content      funding
Revenue
                 Models



 Existing   Contracts     Expand       Seek
 delivery   to deliver   research   underwriting
platforms    content      funding   and support
Innovative Vision:
Create a Health Portal
New
Revenue
Models
New
                 Revenue
                 Models


Health Portal:
 market and
  navigate
 PSU Health
New
                       Revenue
                       Models


                 Conference
Health Portal:
                  attendees
 market and
                   become
  navigate
                 distribution
 PSU Health
                   channels
New
                       Revenue
                       Models


                 Conference
Health Portal:                      Target
                  attendees
 market and                       audiences
                   become
  navigate                      find education
                 distribution
 PSU Health                      and training
                   channels
New
                       Revenue
                       Models


                 Conference
Health Portal:                      Target         Portal
                  attendees
 market and                       audiences     functions as
                   become
  navigate                      find education    a delivery
                 distribution
 PSU Health                      and training     platform
                   channels
New
                       Revenue                  Quick response
                                                  to market
                       Models                   opportunities!




                 Conference
Health Portal:                      Target           Portal
                  attendees
 market and                       audiences       functions as
                   become
  navigate                      find education      a delivery
                 distribution
 PSU Health                      and training       platform
                   channels
Metrics to Measure
Metrics to Measure
✓   New enrollments
Metrics to Measure
✓   New enrollments
✓   Partnerships
Metrics to Measure
✓   New enrollments
✓   Partnerships
✓   Student involvement
Metrics to Measure
✓   New enrollments
✓   Partnerships
✓   Student involvement
✓   Contracts
Metrics to Measure
✓   New enrollments
✓   Partnerships
✓   Student involvement
✓   Contracts
✓   Grants
Metrics to Measure
✓   New enrollments
✓   Partnerships
✓   Student involvement
✓   Contracts
✓   Grants
✓   Site Usage
Metrics to Measure
✓   New enrollments
✓   Partnerships
✓   Student involvement
✓   Contracts
✓   Grants
✓   Site Usage
✓   Blog posts
Metrics to Measure
✓   New enrollments
✓   Partnerships
✓   Student involvement
✓   Contracts
✓   Grants
✓   Site Usage
✓   Blog posts
✓   Conference video
Next Steps
Next Steps
✓   Start advisory boards
Next Steps
✓   Start advisory boards
✓   New contacts
Next Steps
✓   Start advisory boards
✓   New contacts
✓   Build Health Portal
Next Steps
✓   Start advisory boards
✓   New contacts
✓   Build Health Portal
✓   Identify core
    target markets
Re cr uiting now for partners to improve health


                                   C O N TAC T:
                                  Chris Calkins
                                ccalkins@psu.edu
                                 814-863-5483
Provide information
and meaning.

Data tells, story sells.

-Paul Begala
Political consultant to President Clinton,
CNN Analyst
Of all the forms
of inequality,
injustice in health care
is the most shocking
and inhumane.

-Martin Luther King, Jr.
To think that you are not
going to fail is an illusion.

Fail faster, you will only be
closer to what you want.

-Anonymous
Choose your rut carefully,
you will be in it for the next 25 miles.

       -Alaskan rural road sign
Back to the Hospital
     Medicare Re-hospitalization Rate
Cumulative percentage of patients re-hospitalized after:

       1 month    3 months     6 months       1 year

        20%         34%          45%          56%
                                                                       Total Discharged
                                                                              2,961,460




                             Source: New England Journal of Medicine

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Outreach Health Initiatives

  • 1. Extending the reach and impact of Penn State Outreach to improve health
  • 2. Director of Outreach Health Initiatives Chris Calkins, Ph.D. • Penn State Alumnus (1983, 2008 g) • 25+ years professional experience • Health Policy & Administration faculty since 1993 • Director of Special Projects and Executive Assistant Dean: College of Health and Human Development (2001–2005)
  • 3. Director of Outreach Health Initiatives Chris Calkins, Ph.D. • Penn State Alumnus (1983, 2008 g) • 25+ years professional experience • Health Policy & Administration faculty since 1993 • Director of Special Projects and Executive Assistant Dean: College of Health and Human Development (2001–2005)
  • 4. Director of Outreach Health Initiatives Chris Calkins, Ph.D. • Clinical Liaison Officer: PS Hershey Medical Center (2005–2008) • Joined Penn State Outreach in November 2008 • Appointedto Governor’s Office of Health Reform, Community Engagement sub-committee (May 2009)
  • 7. Components: US Healthcare System Facilities Workforce
  • 8. Components: US Healthcare System Rx, Medical Facilities Workforce Supply Companies
  • 9. Components: US Healthcare System Rx, Medical Facilities Workforce Supply Companies Education and Research
  • 10. Components: US Healthcare System Rx, Medical Facilities Workforce Supply Companies Education and Financing Research
  • 11. Components: US Healthcare System Rx, Medical Facilities Workforce Supply Companies Education Organizing and Financing Structure Research
  • 12. Components: US Healthcare System Rx, Medical Facilities Workforce Supply Companies YOU Education Organizing and Financing Structure Research
  • 13. Components: US Healthcare System Rx, Medical Facilities Workforce Supply Companies YOU Education Organizing and Financing Structure Research
  • 14. Components: US Healthcare System Rx, Medical Facilities Workforce Supply Companies YOU Education Organizing and Financing Structure Research
  • 15. Components: US Healthcare System Rx, Medical Facilities Workforce Supply Companies YOU Education Organizing and Financing Structure Research
  • 17. Healthcare Consumers People with Health Conditions Acute; Chronic; Multiple
  • 18. Healthcare Consumers People with Older People Health Conditions 50-64 Boomers, Medicare 65+, Acute; Chronic; Multiple Boomers turn 65 in 2011
  • 19. Healthcare Consumers People with Older People Poor People Health Conditions 50-64 Boomers, Medicare 65+, Medicaid (50 million), Acute; Chronic; Multiple Boomers turn 65 in 2011 Federal Poverty Rate
  • 20. Healthcare Consumers People with Older People Poor People Health Conditions 50-64 Boomers, Medicare 65+, Medicaid (50 million), Acute; Chronic; Multiple Boomers turn 65 in 2011 Federal Poverty Rate Uninsured People 50 million (1 in 6)
  • 21. Healthcare Consumers People with Older People Poor People Health Conditions 50-64 Boomers, Medicare 65+, Medicaid (50 million), Acute; Chronic; Multiple Boomers turn 65 in 2011 Federal Poverty Rate Uninsured People Caregivers 50 million Providing unreimbursed services (1 in 6) and support to all of the above
  • 22. Older People in US (Medicare) Poor People in US (Medicaid) Uninsured People in US Population of Canada 0M 13M 25M 38M 50M
  • 25. Navigating Health YOU You Health Care Provider
  • 26. Navigating Health Insurance YOU You Health Care Provider
  • 27. Navigating Health Insurance YOU You Health Care Hospital Provider
  • 28. Navigating Health Insurance Drug Co. YOU You Health Care Hospital Provider
  • 29. Navigating Health Education Insurance Drug Co. YOU You Health Care Hospital Provider
  • 30. Navigating Health Education Insurance Drug Co. YOU You Health Care Hospital Home Provider
  • 31. Navigating Health Education Insurance Drug Co. YOU You Health Care Hospital Home Health Provider
  • 32. Navigating Health Education Insurance Drug Co. YOU You Health Care Hospital Home Health Provider Prevention
  • 33. Life Cycle of a Health Condition
  • 34. Life Cycle of a Health Condition Individual and Their Family
  • 35. Life Cycle of a Health Symptoms & Self Care Condition Individual and Their Family
  • 36. Life Cycle of a Health Symptoms & Self Care Diagnosis > Condition Physician Individual and Their Family
  • 37. Life Cycle of a Health Symptoms & Self Care Diagnosis > Condition Physician Individual and Critical Their Family Transitions
  • 38. Life Cycle of a Health Symptoms & Self Care Diagnosis > Condition Physician Individual and Critical Their Family Transitions Treatment
  • 39. Life Cycle of a Health Symptoms & Self Care Diagnosis > Condition Physician Individual and Critical Their Family Transitions Treatment Monitoring & Transition to Self Care
  • 40. Life Cycle of a Health Symptoms & Self Care Diagnosis > Condition Physician Individual and Critical Their Family Transitions Episode Management Treatment Monitoring & Transition to Self Care
  • 41. Life Cycle of a Health Symptoms & Self Care Diagnosis > Condition Physician Transition Individual and Critical Between Their Family Transitions Settings Episode Management Treatment Monitoring & Transition to Self Care
  • 42. Life Cycle of a Health Return to Health, Symptoms & Self Care Diagnosis > Condition New Normal, End of Life Physician Transition Individual and Critical Between Their Family Transitions Settings Episode Management Treatment Monitoring & Transition to Self Care
  • 43. How Big is the Healthcare Market?
  • 44. How Big is the Healthcare Market? • 14million employees (10% of US Labor Force)
  • 45. How Big is the Healthcare Market? • 14million employees (10% of US Labor Force) • Larger than entire population of Pennsylvania
  • 46. How Big is the Healthcare Market? • 14million employees (10% of US Labor Force) • Larger than entire population of Pennsylvania • Projectedgrowth in all health professions over the next 5 years
  • 47. How Big is the Healthcare Market? • 14million employees • Largest private sector (10% of US Labor Force) employer in Pennsylvania • 850,000 people • Larger than entire • 16.9% of private sector population of Pennsylvania employment • Projectedgrowth in all health professions over the next 5 years
  • 48. How Big is the Healthcare Market? • 14million employees • Largest private sector (10% of US Labor Force) employer in Pennsylvania • 850,000 people • Larger than entire • 16.9% of private sector population of Pennsylvania employment • Projectedgrowth in all • Since 2001, added health professions over 110,000 jobs in the next 5 years Pennsylvania
  • 50. Potential Consumer Markets Facilities Hospitals 5,700 86% are community based, not-for-profit — 254 in Pennsylvania
  • 51. Potential Consumer Markets Facilities Nursing Hospitals Homes 5,700 16,100 86% are 725 in community based, Pennsylvania not-for-profit — 254 in Pennsylvania
  • 52. Potential Consumer Markets Facilities Nursing Home Care Hospitals Homes Agencies 5,700 16,100 9,284 86% are 725 in 245 in community based, Pennsylvania Pennsylvania not-for-profit — — 3.4 million visits 254 in to 153,000 Pennsylvania individuals
  • 53. Potential Consumer Markets Facilities Nursing Home Care Hospice Hospitals Homes Agencies Programs 5,700 16,100 9,284 3,257 86% are 725 in 245 in 144 in community based, Pennsylvania Pennsylvania Pennsylvania not-for-profit — — 3.4 million visits 254 in to 153,000 Pennsylvania individuals
  • 55. Potential Consumer Markets Workforce Physicians 817,000 40% work in Primary Care — 5% are mental health providers — 25,000 in Pennsylvania
  • 56. Potential Consumer Markets Workforce Physicians Nurses 817,000 2.5 million 40% work in 164,000 in Primary Care Pennsylvania — 5% are mental health providers — 25,000 in Pennsylvania
  • 57. Potential Consumer Markets Workforce Physicians Nurses Other 817,000 2.5 million 817,000 40% work in 164,000 in Therapists Primary Care Pennsylvania — Technicians 5% are mental First Responders health providers — Caregivers 25,000 in Pennsylvania
  • 58. Potential Consumer Markets Workforce Physicians Nurses Other 817,000 2.5 million 817,000 40% work in 164,000 in Therapists Primary Care Pennsylvania — Technicians 5% are mental First Responders health providers — Caregivers 25,000 in Pennsylvania
  • 59. Projected Nursing Job Growth By Employment Site Offices of Physicians Home Health Care Outpatient Centers Employment Services Hospitals Nursing Care Facilities 0% 10% 20% 30% 40%
  • 60. Projected Nursing Job Growth By Employment Site Offices of Physicians Home Health Care 23% 587,000 Outpatient Centers growth new job by 2016 s Employment Services rate Hospitals Nursing Care Facilities 0% 10% 20% 30% 40%
  • 62. Current Market Drivers Aging Pennsylvania the 2nd oldest state — 16% of PA population is 65+ — Fastest growing segment: 85+
  • 63. Current Market Drivers Aging Disease Burden Pennsylvania the Growing 2nd oldest state population with — multiple health 16% of PA conditions population is 65+ — Fastest growing segment: 85+
  • 64. Current Market Drivers Aging Disease Workforce Burden Shortages Pennsylvania the Growing Nurse shortage: 2nd oldest state population with 350,000–500,000 — multiple health by 2020 16% of PA conditions — population is 65+ PC Physician — shortage: 85,000 Fastest growing by 2020 segment: 85+ — Allied Health Professionals
  • 65. Current Market Drivers Uninsured & Underinsured Delayed care seeking — Rise in use of emergency departments for primary care — Caregiver stress
  • 66. Current Market Drivers Uninsured & Health Underinsured Literacy Delayed care Navigating the seeking health system — — Rise in use of Understanding emergency options and departments for participating in primary care decision making — — Caregiver stress Changing behaviors
  • 67. Current Market Drivers Uninsured & Health Use of Web Underinsured Literacy Delayed care Navigating the Explosion of seeking health system information — — — Rise in use of Understanding Decision making emergency options and — departments for participating in Information primary care decision making quality — — — Caregiver stress Changing Social Support behaviors
  • 68. Current Market Drivers Uninsured & Health Use of Web Underinsured Literacy Delayed care Navigating the Explosion of seeking health system information — — — Rise in use of Understanding Decision making emergency options and — departments for participating in Information primary care decision making quality — — — Caregiver stress Changing Social Support behaviors
  • 70. Challenge and Opportunity DE MAND SUPPLY for health s (physicia care ser vice ns, etc.)
  • 72. Challenge and Opportunity New New New entrant entrant High Barriers to entry supplier New entrant New supplier New supplier New supplier New entrant New New entrant entrant
  • 73. Challenge and Opportunity Existing Existing Existing Existing supplier supplier supplier supplier Existing Existing Existing Existing supplier supplier supplier supplier
  • 74. Challenge and Opportunity Existing Existing Existing Existing supplier supplier supplier supplier Existing Existing Existing Existing supplier supplier supplier supplier Expand capacity, increase efficiency, quality of care impacts
  • 75. Challenge and Opportunity Existing Existing Existing Existing supplier supplier supplier supplier Existing Existing Existing Existing supplier supplier supplier supplier Expand capacity, increase efficiency, quality of care impacts
  • 76. YOU
  • 78. direct care YOU transportation
  • 79. direct care YOU transportation communication
  • 80. direct care money YOU transportation communication
  • 81. direct care money moral support YOU transportation communication
  • 82.
  • 83. Noise
  • 85. Information Data Noise
  • 86. Knowledge Information Data Noise
  • 90. Insight Translation Compelling Story
  • 91. Insight Translation Compelling Story Dissemination
  • 92. Insight Translation Compelling Story Dissemination Public Understanding
  • 93. Health related 76 programs at almost health related every campus and program areas special mission unit 120 health related degree and certificate programs
  • 95. Health Resources in Outreach Continuing Office of Penn State and Distance Economic and Cooperative Public Education Workforce Extension Broadcasting Development
  • 96. Health Resources in Outreach Continuing Office of Penn State and Distance Economic and Cooperative Public Education Workforce Extension Broadcasting Development World Campus Continuing Education Justice and Safety Institute Conferences and Institutes
  • 97. Health Resources in Outreach Continuing Office of Penn State and Distance Economic and Cooperative Public Education Workforce Extension Broadcasting Development World Campus Leadership Development Continuing Community Education Development Justice and Safety Training Institute Conferences and Institutes
  • 98. Health Resources in Outreach Continuing Office of Penn State and Distance Economic and Cooperative Public Education Workforce Extension Broadcasting Development World Campus Leadership Children, Youth Development & Families Continuing Community Nutrition Education Development and Health Justice and Safety Training Institute Conferences and Institutes
  • 99. Health Resources in Outreach Continuing Office of Penn State and Distance Economic and Cooperative Public Education Workforce Extension Broadcasting Development World Campus Leadership Children, Youth Public Media Development & Families Continuing Community Nutrition Video Education Development and Health On Demand Justice and Safety Training Media Sales Institute Conferences and Research Institutes Collaboration
  • 100. Outreach Health Initiatives Vision Establish Penn State Outreach as the trusted source for research-based Health content that meets the needs of our customers where and when they want it delivered
  • 101. Outreach Health Initiatives Mission To develop and leverage the resources of Penn State and Penn State Outreach to improve human health through community engagement, education, applied research, knowledge transfer, and programming
  • 102. Outreach Health Initiatives Strategic Goals
  • 103. Outreach Health Initiatives Strategic Goals 1. Alignment
  • 104. Outreach Health Initiatives Strategic Goals 1. Alignment 2. Research collaboration
  • 105. Outreach Health Initiatives Strategic Goals 1. Alignment 2. Research collaboration 3. Addressing health issues
  • 106. Where do our opportunities lie? Existing Known Content Audiences New New Content Audiences
  • 107. Where do our opportunities lie? 4 Pathways Existing Known Content Audiences New New Content Audiences
  • 108. Where do our opportunities lie? 4 Pathways Existing Known Content Audiences New New Content Audiences
  • 109. Where do our opportunities lie? 4 Pathways Existing Known Content Audiences New New Content Audiences
  • 110. Where do our opportunities lie? 4 Pathways Existing Known Content Audiences New New Content Audiences
  • 111. Where do our opportunities lie? 4 Pathways Existing Known Content Audiences New New Content Audiences
  • 112. Where do our opportunities lie? 4 Pathways Existing Known Content Audiences New New Content Audiences
  • 113. Current Health Sites: Fragmented and Disconnected
  • 114. Current Health Sites: Fragmented and Disconnected
  • 116. Revenue Models Existing delivery platforms
  • 117. Revenue Models Existing Contracts delivery to deliver platforms content
  • 118. Revenue Models Existing Contracts Expand delivery to deliver research platforms content funding
  • 119. Revenue Models Existing Contracts Expand Seek delivery to deliver research underwriting platforms content funding and support
  • 120. Innovative Vision: Create a Health Portal
  • 121.
  • 123. New Revenue Models Health Portal: market and navigate PSU Health
  • 124. New Revenue Models Conference Health Portal: attendees market and become navigate distribution PSU Health channels
  • 125. New Revenue Models Conference Health Portal: Target attendees market and audiences become navigate find education distribution PSU Health and training channels
  • 126. New Revenue Models Conference Health Portal: Target Portal attendees market and audiences functions as become navigate find education a delivery distribution PSU Health and training platform channels
  • 127. New Revenue Quick response to market Models opportunities! Conference Health Portal: Target Portal attendees market and audiences functions as become navigate find education a delivery distribution PSU Health and training platform channels
  • 129. Metrics to Measure ✓ New enrollments
  • 130. Metrics to Measure ✓ New enrollments ✓ Partnerships
  • 131. Metrics to Measure ✓ New enrollments ✓ Partnerships ✓ Student involvement
  • 132. Metrics to Measure ✓ New enrollments ✓ Partnerships ✓ Student involvement ✓ Contracts
  • 133. Metrics to Measure ✓ New enrollments ✓ Partnerships ✓ Student involvement ✓ Contracts ✓ Grants
  • 134. Metrics to Measure ✓ New enrollments ✓ Partnerships ✓ Student involvement ✓ Contracts ✓ Grants ✓ Site Usage
  • 135. Metrics to Measure ✓ New enrollments ✓ Partnerships ✓ Student involvement ✓ Contracts ✓ Grants ✓ Site Usage ✓ Blog posts
  • 136. Metrics to Measure ✓ New enrollments ✓ Partnerships ✓ Student involvement ✓ Contracts ✓ Grants ✓ Site Usage ✓ Blog posts ✓ Conference video
  • 138. Next Steps ✓ Start advisory boards
  • 139. Next Steps ✓ Start advisory boards ✓ New contacts
  • 140. Next Steps ✓ Start advisory boards ✓ New contacts ✓ Build Health Portal
  • 141. Next Steps ✓ Start advisory boards ✓ New contacts ✓ Build Health Portal ✓ Identify core target markets
  • 142.
  • 143. Re cr uiting now for partners to improve health C O N TAC T: Chris Calkins ccalkins@psu.edu 814-863-5483
  • 144. Provide information and meaning. Data tells, story sells. -Paul Begala Political consultant to President Clinton, CNN Analyst
  • 145. Of all the forms of inequality, injustice in health care is the most shocking and inhumane. -Martin Luther King, Jr.
  • 146. To think that you are not going to fail is an illusion. Fail faster, you will only be closer to what you want. -Anonymous
  • 147. Choose your rut carefully, you will be in it for the next 25 miles. -Alaskan rural road sign
  • 148. Back to the Hospital Medicare Re-hospitalization Rate Cumulative percentage of patients re-hospitalized after: 1 month 3 months 6 months 1 year 20% 34% 45% 56% Total Discharged 2,961,460 Source: New England Journal of Medicine