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Putting Social to Work:
How to Rapidly Grow Your
Fans, Your Prestige & Your
        Business
                     Michael Stelzner
                  Social Media Examiner
                @mike_stelzner • #cmworld
                                   #cmworld
What you’ll learn...

• Why marketing must change
• How to eliminate reliance on marketing
  channels
• Step-by-step strategy for massive growth




                                         #cmworld
The road less traveled

• There is no easy path
• Success is hard work
   – But you already know that!
• Social media is complicated
   – So many options
   – How does it all work?
   – Where do I focus?


                                  #cmworld
Marketing in the 1990s

• Yellow pages (for local
  businesses)
• Magazine ads
• Radio spots
• Newspapers
• Direct mail
• Public relations
   – Really means press relations


                                    #cmworld
Marketing in the 2000s

•   Web banner ads
•   Google pay-per-click
•   Email newsletters
•   White papers
•   Press on major websites
•   Direct press releases
•   Google news
•   Experimenting with blogs
•   Internet radio
•   YouTube


                               #cmworld
Today

• Print newspapers, yellow pages
  and magazines mostly dead
• Public/press relations gone (along
  with press releases)
• Internet music replaces radio
• Email replaces direct mail
• Web-based video replaces much of
  TV
• Social networks become source of
  news and greatly reduce search
  engines



                                       #cmworld
How do you find customers
today?
•Two ways:
   – 1. You pay someone who has access to them
      • This is always how marketing worked
      • VERY costly
      • Always reliant on others
   – 2. You build your own audience
      • You become the publisher
      • Less costly, but still an investment
      • You become independent

                                                 #cmworld
Content drives social
media




                        #cmworld
Examples of publishers




                         #cmworld
More examples




                #cmworld
Why become a publisher?

• Lower marketing costs
   – Don’t pay big $ to others
   – Invest small amount in
     creating great content
• More traffic
   – Each piece of content is a pull
• Independence
                                         1 week traffic on
   – No longer reliant on outsiders    Social Media Examiner
     to bring you traffic
• Rapidly build your business
• Can sell ad space



                                                               #cmworld
4-step strategy to growth

• Become a publisher
   – Create valuable content
• Integrate social media
   – Make it easy to share
• Build a community using existing social networks
   – Bring people together using popular networks
• Build your own community
   – Own your turf

                                                 #cmworld
Becoming a publisher: First
steps
•Determine who you want to reach
•Ask them what they want to know
   –                               U
                                   s
                                   e

                                   d
                                   a
                                   t
                                   a

                                   t
                                   o
                                       #cmworld
Give your audience what they
want
• Produce content your audience
  finds valuable
    – How to
    – Reviews
    – Tips
• Recruit experts to help with your
  content
    – Craft posts
    – Conduct interviews




                                      #cmworld
Why work with outside
experts?
• They have extensive knowledge
   – Something your readers seek
• They’ll often promote their content
   – Brings you new readers
• Enhances credibility
   – Can create a movement
      (coopitition)
• Attracts other experts
   – Power to peers!
• Can lead to alliances



                                        #cmworld
How to recruit experts

• Step into their shoes
   – Determine what they want
   – Make it easy to say yes
• Typical desires:
   – Exposure to right audience
   – Promotion of new book/project
   – Recognition
   – Money
• Don’t ask for anything in return (nor
  expect it)
   – Gift mentality

                                          #cmworld
What makes for great content

• Highly relevant
  – Know your readers
• Educational
  – Tell them how
• Easy to digest
  – Conversational
  – Short paragraphs
  – Visuals

                               #cmworld
What makes for great content

•Visually appealing
   – Eye is path to mind
•Conversation inviting
   – Ask for thoughts
•Lacks sales angle




                               #cmworld
Creating an editorial
guide
• Write up a guide for writers:
  – Original
  – Audience profile
  – Article length
  – Tips on writing
      •




                                  #cmworld
Types of content

• How to articles
   – Share details
   – Show people
• Expert interviews
   – On camera, via Skype or
     over phone
   – Ask questions your
     audience is interested in



                                 #cmworld
Types of content

• Reviews
  – Books, products or
    services
  – Be honest
• Case studies
  – Share success
    stories of others
  – Format: Challenge,
    solution, results

                         #cmworld
Types of content

• News stories
  – Can be tricky if you
    chase news
  – Do weekly wrap-ups
     • Can eliminate need
       for your readers to
       look elsewhere



                             #cmworld
Integrating social

• Make it easy for people
  to share your content
• Few things to think
  about:
   – Most people never
     log out of social sites
   – If you make an action
     effortless, more
     people will take it

                               #cmworld
Twitter integration

• Tweet button
   – Typically highest social #s
   – Good for social proof
   – Built into iOS 5
   – Place at top and bottom
   – Include suggested follow
• Follow button
   – Grays out if following
• https://twitter.com/about/resour
  ces/buttons


                                     #cmworld
Facebook integration

• Facebook Like box
   – Major source of fan growth
   – Faces = powerful social proof
• Facebook Like/Send button
   – Send allows targeted sharing
• New verbs coming
   – Love, watched, own



                                     #cmworld
Facebook open graph protocol

• Tell Facebook how you want
  content displayed
   – Control image, title, link,
     description
   – LinkedIn also uses it
• Useful links
   – http://ogp.me/
   – http://developers.facebook.com/
     tools/lint/


                                       #cmworld
Google+

• Add badge to your page
   – Google connects your content for
     search benefits
   – https://developers.google.com/
     +/plugins/badge/config
• +1 button
   – Very similar to Facebook
   – Embed at bottom due to small
     network size
   – http://www.google.com/webmasters
     /+1/button/



                                        #cmworld
LinkedIn

 •   Many people connect
     Twitter & LinkedIn
 •   Most popular shared
     items show up on
     LinkedIn Today
       – Large source of traffic
         for SME
 •   https://developer.linkedin.
     com/plugins/share-button




                                   #cmworld
Share page




             #cmworld
Community building

• Once you have faithful
  fans with common interest,
  bring them together
   – Surprised how fast it
     happened
• Facebook is easiest
  platform
   – People spend time there
   – You gain insights on
     activity and fans
                               #cmworld
Our Facebook strategy

• Hired a community manager
   – Answer all questions
• Break news on wall
   – Keep folks informed
• Post third-party article daily
• Post our daily article
• Regularly ask questions
• Fan of the week

                                   #cmworld
Building your own community

• Networking Clubs
   – Facebook limits what
     you can do with fans
   – Hired developer
   – Upgraded servers
• Gives fans a reason to
  come back
• Creates more content on
  your site!

                              #cmworld
Networking Clubs




                   #cmworld
Enable discussion




                    #cmworld
Summary

• To become independent, become a publisher
   – Reduces marketing expenses
   – Generates more traffic
   – Allows you to build a business
• Enable social sharing
• Build a community
   – Start with free networks
   – Build your own as you grow

                                              #cmworld
Questions?

To learn more:
• SocialMediaExaminer.com
   – Facebook.com/smexaminer
   – Twitter: @mike_stelzner
• Suggested reading
   – Launch: How to Quickly
     Propel Your Business
     Beyond the Competition


                               #cmworld

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“Putting Social to Work: How to Rapidly Grow Your Fans, Your Prestige and Your Business”

  • 1. Putting Social to Work: How to Rapidly Grow Your Fans, Your Prestige & Your Business Michael Stelzner Social Media Examiner @mike_stelzner • #cmworld #cmworld
  • 2. What you’ll learn... • Why marketing must change • How to eliminate reliance on marketing channels • Step-by-step strategy for massive growth #cmworld
  • 3. The road less traveled • There is no easy path • Success is hard work – But you already know that! • Social media is complicated – So many options – How does it all work? – Where do I focus? #cmworld
  • 4. Marketing in the 1990s • Yellow pages (for local businesses) • Magazine ads • Radio spots • Newspapers • Direct mail • Public relations – Really means press relations #cmworld
  • 5. Marketing in the 2000s • Web banner ads • Google pay-per-click • Email newsletters • White papers • Press on major websites • Direct press releases • Google news • Experimenting with blogs • Internet radio • YouTube #cmworld
  • 6. Today • Print newspapers, yellow pages and magazines mostly dead • Public/press relations gone (along with press releases) • Internet music replaces radio • Email replaces direct mail • Web-based video replaces much of TV • Social networks become source of news and greatly reduce search engines #cmworld
  • 7. How do you find customers today? •Two ways: – 1. You pay someone who has access to them • This is always how marketing worked • VERY costly • Always reliant on others – 2. You build your own audience • You become the publisher • Less costly, but still an investment • You become independent #cmworld
  • 10. More examples #cmworld
  • 11. Why become a publisher? • Lower marketing costs – Don’t pay big $ to others – Invest small amount in creating great content • More traffic – Each piece of content is a pull • Independence 1 week traffic on – No longer reliant on outsiders Social Media Examiner to bring you traffic • Rapidly build your business • Can sell ad space #cmworld
  • 12. 4-step strategy to growth • Become a publisher – Create valuable content • Integrate social media – Make it easy to share • Build a community using existing social networks – Bring people together using popular networks • Build your own community – Own your turf #cmworld
  • 13. Becoming a publisher: First steps •Determine who you want to reach •Ask them what they want to know – U s e d a t a t o #cmworld
  • 14. Give your audience what they want • Produce content your audience finds valuable – How to – Reviews – Tips • Recruit experts to help with your content – Craft posts – Conduct interviews #cmworld
  • 15. Why work with outside experts? • They have extensive knowledge – Something your readers seek • They’ll often promote their content – Brings you new readers • Enhances credibility – Can create a movement (coopitition) • Attracts other experts – Power to peers! • Can lead to alliances #cmworld
  • 16. How to recruit experts • Step into their shoes – Determine what they want – Make it easy to say yes • Typical desires: – Exposure to right audience – Promotion of new book/project – Recognition – Money • Don’t ask for anything in return (nor expect it) – Gift mentality #cmworld
  • 17. What makes for great content • Highly relevant – Know your readers • Educational – Tell them how • Easy to digest – Conversational – Short paragraphs – Visuals #cmworld
  • 18. What makes for great content •Visually appealing – Eye is path to mind •Conversation inviting – Ask for thoughts •Lacks sales angle #cmworld
  • 19. Creating an editorial guide • Write up a guide for writers: – Original – Audience profile – Article length – Tips on writing • #cmworld
  • 20. Types of content • How to articles – Share details – Show people • Expert interviews – On camera, via Skype or over phone – Ask questions your audience is interested in #cmworld
  • 21. Types of content • Reviews – Books, products or services – Be honest • Case studies – Share success stories of others – Format: Challenge, solution, results #cmworld
  • 22. Types of content • News stories – Can be tricky if you chase news – Do weekly wrap-ups • Can eliminate need for your readers to look elsewhere #cmworld
  • 23. Integrating social • Make it easy for people to share your content • Few things to think about: – Most people never log out of social sites – If you make an action effortless, more people will take it #cmworld
  • 24. Twitter integration • Tweet button – Typically highest social #s – Good for social proof – Built into iOS 5 – Place at top and bottom – Include suggested follow • Follow button – Grays out if following • https://twitter.com/about/resour ces/buttons #cmworld
  • 25. Facebook integration • Facebook Like box – Major source of fan growth – Faces = powerful social proof • Facebook Like/Send button – Send allows targeted sharing • New verbs coming – Love, watched, own #cmworld
  • 26. Facebook open graph protocol • Tell Facebook how you want content displayed – Control image, title, link, description – LinkedIn also uses it • Useful links – http://ogp.me/ – http://developers.facebook.com/ tools/lint/ #cmworld
  • 27. Google+ • Add badge to your page – Google connects your content for search benefits – https://developers.google.com/ +/plugins/badge/config • +1 button – Very similar to Facebook – Embed at bottom due to small network size – http://www.google.com/webmasters /+1/button/ #cmworld
  • 28. LinkedIn • Many people connect Twitter & LinkedIn • Most popular shared items show up on LinkedIn Today – Large source of traffic for SME • https://developer.linkedin. com/plugins/share-button #cmworld
  • 29. Share page #cmworld
  • 30. Community building • Once you have faithful fans with common interest, bring them together – Surprised how fast it happened • Facebook is easiest platform – People spend time there – You gain insights on activity and fans #cmworld
  • 31. Our Facebook strategy • Hired a community manager – Answer all questions • Break news on wall – Keep folks informed • Post third-party article daily • Post our daily article • Regularly ask questions • Fan of the week #cmworld
  • 32. Building your own community • Networking Clubs – Facebook limits what you can do with fans – Hired developer – Upgraded servers • Gives fans a reason to come back • Creates more content on your site! #cmworld
  • 33. Networking Clubs #cmworld
  • 34. Enable discussion #cmworld
  • 35. Summary • To become independent, become a publisher – Reduces marketing expenses – Generates more traffic – Allows you to build a business • Enable social sharing • Build a community – Start with free networks – Build your own as you grow #cmworld
  • 36. Questions? To learn more: • SocialMediaExaminer.com – Facebook.com/smexaminer – Twitter: @mike_stelzner • Suggested reading – Launch: How to Quickly Propel Your Business Beyond the Competition #cmworld