This document discusses elements of a total quality management (TQM) system and elements required for an effective health and safety plan. It lists the main concepts of excellence from the EFQM model, including result orientation, management by processes and facts, and continuous learning. It then outlines the key elements needed for a health and safety plan, including vision, values, goals, indicators/targets, key priority areas, objectives, and strategies to achieve objectives. The document notes that standard processes have been set by the SIA as best practices, and that the model developed surpasses these standards, though it may be reduced to 15-20 folders due to current business circumstances with less staff.

1. UNCONTROLLED DOCUMENT WHEN PRINTED Progress 4
Main elements of the T Q M system: The fundamental concepts of excellence
(EFQM)
• Teamwork
• Commitment • Result Orientation
• Communication • Leading and Constancy of Purpose
• Organisation • Management by Processes & Facts
• Control & monitoring • People Development & Involvement
• Planning • Continuous Learning, Improvement &
• Inventory control system Innovation
• Partner Development
• Corporate Social Responsibility
See folders marked (EFQM)
Elements required for a health and safety plan – Dr Niki Ellis 2001
(On the other hand, in our case ‘the Plan of action guidelines’)
Vision:
What the organisation aspires to in health and safety and why.
Values:
Important principles in doing health and safety, and probably more about why.
Goal:
What the organisation wants to achieve overall for health and safety within the timeframe of the
plan.
Indicators/targets for the goals:
The measures that will be used to assess progress towards the goals and the change expected between
now and the defined time in the future using these measures.
Key priority areas (KPA):
Priorities for action in the period of the plan.
Objectives:
What the organisation wants to achieve in the timeframe for each KPA
Strategies:
How the organisation intends to achieve its objectives. Subheadings are needed within strategies
to describe task, timelines and accountabilities (who is accountable for getting this done)
The other processes in the folder ‘Processes’ and these examples above are the standard set
by the SIA as ‘Best Practice’
The model I have developed for a baseline, joins up all of these processes and surpasses your
required standard
However, due to the present circumstances, i.e. the lack of new business and the reduced
number of operatives, I may be able to reduce the amount of folders and in turn the
duplication of documents to about 15/20 respectively
Clive B 28 March 2008