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Introduction To Lean Startup
LUXR.CO   NOVEMBER 2011
LUXR.CO   NOVEMBER 2011
TWEET!
                          Janice Fraser
                           www.luxr.co

                          @clevergirl
                           @luxrco
                            #LeanUX


LUXR.CO   NOVEMBER 2011
Lean Startup?




LUXR.CO   NOVEMBER 2011
LUXR.CO   NOVEMBER 2011
Steve Blank introduced “Customer
                          Development” in...um...2006.




LUXR.CO   NOVEMBER 2011
Get out of
                          the building!




LUXR.CO   NOVEMBER 2011
In 2010, Brant Cooper and
                          Patrick Vlaskovitz wrote a
                          shorter, more useful book.




LUXR.CO   NOVEMBER 2011
1,550,000 results



LUXR.CO   NOVEMBER 2011
Here’s my distillation...

  “Customer Development in One Page”




LUXR.CO   NOVEMBER 2011
LUXR.CO   NOVEMBER 2011
+                 +



      make products           incremental
                                                reduce waste
      customers want            releases




LUXR.CO   NOVEMBER 2011
#2 New York
                             Times
                           Bestseller




LUXR.CO   NOVEMBER 2011
LUXR.CO   NOVEMBER 2011
UX Cycles

                          THINK
                    Generative Research
                                Ideation
                         Mental models                           Reduce
                       Behavior Models                         time, n cycle
                                                                       ot build
                            Test Results                            time
                    Competitive Analysis


                                                      MAKE
                                                      Prototypes
                                                      Wireframes
                                                      Value Prop
                                                      Landing Page
                                                      Hypotheses
                                                      Comps
                                                      Deployed Code
                                 CHECK
                                      A/B Testing
                                    Site Analytics
                                  Usability Testing
                                            Funnel
                                          Sign-ups




LUXR.CO   NOVEMBER 2011
Why Does User Experience
                     Matter to Lean Startups?




LUXR.CO   NOVEMBER 2011
People, their
                                goals & needs




                                 Sketches and
                                  prototypes


                                 “New user”
                                 experiences



                   CUSTOMER DEVELOPMENT = UX!!?

LUXR.CO   NOVEMBER 2011
Design > UI
                                                         Users
                                                                          1. BLAH

                      why                               Needs             2. BLAH
                                                                          3. BLAH
                          what
                           how

                (INSERT BUSINESS THINKING HERE)
                                                                       Bob can...


                                                         Uses

                                                      Features
                                 (CREATE SKETCHES,
                           WIREFRAMES & PIXELS)
                                                                              This Week


                                                       User Stories
                                                     Themed Releases

LUXR.CO   NOVEMBER 2011
UX People Are Experts at...

                 • “getting out of the building”
                 • figuring out problem/solution fit
                 • identifying high-value problems
                 • optimizing activation and retention




LUXR.CO   NOVEMBER 2011
10
  9 Principles of Lean UX
            1.    Design + Prod. Mg. + development = 1 product team
            2.    Externalize!
            3.    FLOW: think/make/check
            4.    Repeatable and routinized
            5.    Solve the right problem
            6.    Goal-driven and outcome-focused
            7.    Generate many options
            8.    Decide quickly and hold decisions lightly
            9.    Recognize hypotheses & validate them
            10. Research with users is the best source of information (&
                inspiration)


LUXR.CO   OCTOBER 2011
LUXR.CO   NOVEMBER 2011

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New Context Conference: Intro to Lean UX

  • 2. LUXR.CO NOVEMBER 2011
  • 3. LUXR.CO NOVEMBER 2011
  • 4. TWEET! Janice Fraser www.luxr.co @clevergirl @luxrco #LeanUX LUXR.CO NOVEMBER 2011
  • 5. Lean Startup? LUXR.CO NOVEMBER 2011
  • 6. LUXR.CO NOVEMBER 2011
  • 7. Steve Blank introduced “Customer Development” in...um...2006. LUXR.CO NOVEMBER 2011
  • 8. Get out of the building! LUXR.CO NOVEMBER 2011
  • 9. In 2010, Brant Cooper and Patrick Vlaskovitz wrote a shorter, more useful book. LUXR.CO NOVEMBER 2011
  • 10. 1,550,000 results LUXR.CO NOVEMBER 2011
  • 11. Here’s my distillation... “Customer Development in One Page” LUXR.CO NOVEMBER 2011
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. LUXR.CO NOVEMBER 2011
  • 19. + + make products incremental reduce waste customers want releases LUXR.CO NOVEMBER 2011
  • 20. #2 New York Times Bestseller LUXR.CO NOVEMBER 2011
  • 21. LUXR.CO NOVEMBER 2011
  • 22. UX Cycles THINK Generative Research Ideation Mental models Reduce Behavior Models time, n cycle ot build Test Results time Competitive Analysis MAKE Prototypes Wireframes Value Prop Landing Page Hypotheses Comps Deployed Code CHECK A/B Testing Site Analytics Usability Testing Funnel Sign-ups LUXR.CO NOVEMBER 2011
  • 23. Why Does User Experience Matter to Lean Startups? LUXR.CO NOVEMBER 2011
  • 24. People, their goals & needs Sketches and prototypes “New user” experiences CUSTOMER DEVELOPMENT = UX!!? LUXR.CO NOVEMBER 2011
  • 25. Design > UI Users 1. BLAH why Needs 2. BLAH 3. BLAH what how (INSERT BUSINESS THINKING HERE) Bob can... Uses Features (CREATE SKETCHES, WIREFRAMES & PIXELS) This Week User Stories Themed Releases LUXR.CO NOVEMBER 2011
  • 26. UX People Are Experts at... • “getting out of the building” • figuring out problem/solution fit • identifying high-value problems • optimizing activation and retention LUXR.CO NOVEMBER 2011
  • 27. 10 9 Principles of Lean UX 1. Design + Prod. Mg. + development = 1 product team 2. Externalize! 3. FLOW: think/make/check 4. Repeatable and routinized 5. Solve the right problem 6. Goal-driven and outcome-focused 7. Generate many options 8. Decide quickly and hold decisions lightly 9. Recognize hypotheses & validate them 10. Research with users is the best source of information (& inspiration) LUXR.CO OCTOBER 2011
  • 28. LUXR.CO NOVEMBER 2011