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STRATEGIES & BRANDED
COMMUNICATIONS
Presented by
360 Branding

Brand        Consumer    Talent        Internal   Social Media
Research &   Marketing   Acquisition   Comm.      Marketing
Discovery                                         Strategy and
                                                  Activation




   2
About Brandemix
Brand Strategy & Activation
• Research
• Brand Architecture
• Brand pillars/positioning


Creative Development
• Planning, executing and monitoring specific initiatives
  - digital, print, experiential

Brand Implementation and Campaign Management
• Tactical on-demand ad creation and global placement
• Web/Social Web
• Analytics/Metrics




3
Our Capabilities




4
Our Team Leaders




5
Some of our Clients
Healthcare




Education


Retail




Financial



Other


6
Our Mantra




7
One Brand




8
Consumer




9
Careers




10
Intranet




11
Onboarding




12
Videos




13
Tradeshow Booth




14
15
Social Web Strategy & Activation




16
Our Process




17
Process Timeline
DEFINE/ALIGN: WEEK 1
• Meet with all project stakeholders to create review:
     -   Goals and objectives
     -   Relevant information
     -   Project budget and timeline


DESIGN: WEEK 2 – 4
• Design/launch Research plan
     - Executive Interviews
     - Qualitative/Quantitative research
     - Customer Research
• Conduct materials audit
   - Print
   - Online
   - Other
• Create Brand Architecture/Design Roll Out and Deliverables


REFINE: MONTH 3 – 4+
• Launch/analyze research
     - Plan/manage activation event
     - Review/recommend post-project deliverables
18
Employer Value Proposition
Success Criteria
ACHIEVABLE/ASPIRATIONAL
• Would this provide an achievable stretch?


BRAND/BUSINESS ALIGNMENT
• Does it align with the core values/business mission / client proposition? (will it reinforce
  the qualities / competencies you want from Associates?)

CREDIBLE
• Does it ring true? (in terms of the organization at its best


DISTINCTIVE
• Is it distinctive? (in terms of being distinctively strong or differentiating)


ENGAGING/ENERGIZING
• Is it compelling / emotive?


19
Impact every Touchpoint




20
CREATIVE SAMPLES
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
HR Branding
EXECUTIVES & MANAGERS
We are your strategic partner in achieving business results
through people, helping you to attract, develop, reward,
retain and advance the right people for the right purpose at
the right time.

ALL EMPLOYEES
We help you achieve your goals for professional
development, provide security for your family and your
future, contribute to and get the most value out of your
experience at the New York Life.




39
40
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43
44
45
46
47
48
49
50
51
Survey Says…
Recruitment




52
Websites Enhanced




53
Onboarding
2 WEEKS PRIOR TO START
New Employees Welcome Package:
Product/neighborhood discount coupons
• E-cards to supervisor and to new hire
• Supervisor---”Is everything ready for your new hire?”
• New Employee---”Are you ready to start?”


1 WEEK AFTER START
Engagement E-cards
• The “CFS Mission/Vision/Values”
• The part each employee plays in the CFS Brand”
• Link to important CFS information on career path and personal development


2 WEEKS AFTER START
Survey E-cards
• Supervisor-- Satisfaction Survey
• New employees-- Link to Online Survey Onboarding process


6 MONTHS AFTER START
Survey E-cards
•    Sent to new employees
54
Online Employee Referral




55
56
Microsites




57
Digital Marketing




58
Market Intelligence




59
Research & Trends




60
You know you have succeeded
     when you customers, employees
     and business partners all share
     a core belief in your brand.
     Thank you!




61
• Advertising                       • Internal Communications
• App Development                   • Interactive Communications
• Brand Development                 • Investor Communications
• Brand Activation                  • Market Research
• Benefit Communications            • Media Planning & Placement
• Change Management                 • Mobile Marketing
• Corporate Identity                • Recruitment Advertising
• Corporate Social Responsibility   • SEO/SEM/PPC
• Diversity                         • Social Media Marketing
• Employer Branding                 • Training Materials
• E-Learning                        • Website Development
• Event Marketing & Support         • Wellness Programs
Never make predictions, especially
     about the future.




63
Here’s Our Plan
• Make the most of your message
• Make the most of your money
• Make the most of your media options




64
Ideas and Implementation – FREE APPS
                COLLEGES MARKET EASY,
                NO-FEE SELL TO APPLICANTS
                By Jacques Steinberg
                Published: January 25, 2010



                Over the last few years, the tiny College of Saint
                Rose in Albany has seen applications increase at
                least 25 percent annually, minority admissions
                rise and its standing in the U.S. News and World
                Report rankings climb more than 20 rungs.

                Last fall the college sent out 30,000 bright red
                “Exclusive Scholar Applications” to high school
                seniors that promised to waive the $40
                application fee, invited them to skip the dreaded
                essay and assured a decision in three weeks.




65
Enhancing Your Website
THE ONLINE EXPECTATIONS OF PROSPECTIVE COLLEGE STUDENTS AND THEIR PARENTS

• 1 in 5 students will remove a school from consideration due to a bad web experience
• Students and parents prefer to click on links related to academics and programs of study
• 27% of students with Facebook accounts, visit the college’s page before the web site
• 93% of students with an email address will provide it to the school for more information
• 55% watch videos on college web sites
• 14% of students with cell phones have browsed a college site on their mobile device
• 86% use email and check it at least once per day
• 82% of prospective students own a cell phone
• 77% use the online calculators for tuition costs and scholarships
• 53% instant message admissions reps
• 44% complete online application form
• 65% will schedule a visit through the web site
• 40% of students will use the college’s interactive map, 30% of those students said it would
  influence how they felt about the school
• 68% of students never read a college blog, and only 9% of students use Twitter




66
Developing a Blog/Video Strategy
                   E-Expectations Class of 2007 Report:
                   Engaging the “Social Networking”
                   Generation

                   Ronné Patrick Turner, Dean of
                   Admissions at Northeastern University,
                   has received 6,000 hits on her blog since
                   it launched in October.




67
Engage Prospective Students with
Current Student’s Help




68
Personalized URL Marketing
celine.ordioni.liu.edu




69
Missed Opportunity




70
Every Touchpoint is an Opportunity




71
Tools for Students, Admin, Teachers and Alumni
Create a Referral Program: Turn them into brand ambassadors




72
Provide Tools, Training and Technology




 Audition Contestants



73
Create Elitism: Think Apple Geniuses




 Remember: Campus visit was a pivotal touchpoint




74

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Brandemix Education

  • 2. 360 Branding Brand Consumer Talent Internal Social Media Research & Marketing Acquisition Comm. Marketing Discovery Strategy and Activation 2
  • 3. About Brandemix Brand Strategy & Activation • Research • Brand Architecture • Brand pillars/positioning Creative Development • Planning, executing and monitoring specific initiatives - digital, print, experiential Brand Implementation and Campaign Management • Tactical on-demand ad creation and global placement • Web/Social Web • Analytics/Metrics 3
  • 6. Some of our Clients Healthcare Education Retail Financial Other 6
  • 15. 15
  • 16. Social Web Strategy & Activation 16
  • 18. Process Timeline DEFINE/ALIGN: WEEK 1 • Meet with all project stakeholders to create review: - Goals and objectives - Relevant information - Project budget and timeline DESIGN: WEEK 2 – 4 • Design/launch Research plan - Executive Interviews - Qualitative/Quantitative research - Customer Research • Conduct materials audit - Print - Online - Other • Create Brand Architecture/Design Roll Out and Deliverables REFINE: MONTH 3 – 4+ • Launch/analyze research - Plan/manage activation event - Review/recommend post-project deliverables 18
  • 19. Employer Value Proposition Success Criteria ACHIEVABLE/ASPIRATIONAL • Would this provide an achievable stretch? BRAND/BUSINESS ALIGNMENT • Does it align with the core values/business mission / client proposition? (will it reinforce the qualities / competencies you want from Associates?) CREDIBLE • Does it ring true? (in terms of the organization at its best DISTINCTIVE • Is it distinctive? (in terms of being distinctively strong or differentiating) ENGAGING/ENERGIZING • Is it compelling / emotive? 19
  • 22. 22
  • 23. 23
  • 24. 24
  • 25. 25
  • 26. 26
  • 27. 27
  • 28. 28
  • 29. 29
  • 30. 30
  • 31. 31
  • 32. 32
  • 33. 33
  • 34. 34
  • 35. 35
  • 36. 36
  • 37. 37
  • 38. 38
  • 39. HR Branding EXECUTIVES & MANAGERS We are your strategic partner in achieving business results through people, helping you to attract, develop, reward, retain and advance the right people for the right purpose at the right time. ALL EMPLOYEES We help you achieve your goals for professional development, provide security for your family and your future, contribute to and get the most value out of your experience at the New York Life. 39
  • 40. 40
  • 41. 41
  • 42. 42
  • 43. 43
  • 44. 44
  • 45. 45
  • 46. 46
  • 47. 47
  • 48. 48
  • 49. 49
  • 50. 50
  • 51. 51
  • 54. Onboarding 2 WEEKS PRIOR TO START New Employees Welcome Package: Product/neighborhood discount coupons • E-cards to supervisor and to new hire • Supervisor---”Is everything ready for your new hire?” • New Employee---”Are you ready to start?” 1 WEEK AFTER START Engagement E-cards • The “CFS Mission/Vision/Values” • The part each employee plays in the CFS Brand” • Link to important CFS information on career path and personal development 2 WEEKS AFTER START Survey E-cards • Supervisor-- Satisfaction Survey • New employees-- Link to Online Survey Onboarding process 6 MONTHS AFTER START Survey E-cards • Sent to new employees 54
  • 56. 56
  • 61. You know you have succeeded when you customers, employees and business partners all share a core belief in your brand. Thank you! 61
  • 62. • Advertising • Internal Communications • App Development • Interactive Communications • Brand Development • Investor Communications • Brand Activation • Market Research • Benefit Communications • Media Planning & Placement • Change Management • Mobile Marketing • Corporate Identity • Recruitment Advertising • Corporate Social Responsibility • SEO/SEM/PPC • Diversity • Social Media Marketing • Employer Branding • Training Materials • E-Learning • Website Development • Event Marketing & Support • Wellness Programs
  • 63. Never make predictions, especially about the future. 63
  • 64. Here’s Our Plan • Make the most of your message • Make the most of your money • Make the most of your media options 64
  • 65. Ideas and Implementation – FREE APPS COLLEGES MARKET EASY, NO-FEE SELL TO APPLICANTS By Jacques Steinberg Published: January 25, 2010 Over the last few years, the tiny College of Saint Rose in Albany has seen applications increase at least 25 percent annually, minority admissions rise and its standing in the U.S. News and World Report rankings climb more than 20 rungs. Last fall the college sent out 30,000 bright red “Exclusive Scholar Applications” to high school seniors that promised to waive the $40 application fee, invited them to skip the dreaded essay and assured a decision in three weeks. 65
  • 66. Enhancing Your Website THE ONLINE EXPECTATIONS OF PROSPECTIVE COLLEGE STUDENTS AND THEIR PARENTS • 1 in 5 students will remove a school from consideration due to a bad web experience • Students and parents prefer to click on links related to academics and programs of study • 27% of students with Facebook accounts, visit the college’s page before the web site • 93% of students with an email address will provide it to the school for more information • 55% watch videos on college web sites • 14% of students with cell phones have browsed a college site on their mobile device • 86% use email and check it at least once per day • 82% of prospective students own a cell phone • 77% use the online calculators for tuition costs and scholarships • 53% instant message admissions reps • 44% complete online application form • 65% will schedule a visit through the web site • 40% of students will use the college’s interactive map, 30% of those students said it would influence how they felt about the school • 68% of students never read a college blog, and only 9% of students use Twitter 66
  • 67. Developing a Blog/Video Strategy E-Expectations Class of 2007 Report: Engaging the “Social Networking” Generation Ronné Patrick Turner, Dean of Admissions at Northeastern University, has received 6,000 hits on her blog since it launched in October. 67
  • 68. Engage Prospective Students with Current Student’s Help 68
  • 71. Every Touchpoint is an Opportunity 71
  • 72. Tools for Students, Admin, Teachers and Alumni Create a Referral Program: Turn them into brand ambassadors 72
  • 73. Provide Tools, Training and Technology Audition Contestants 73
  • 74. Create Elitism: Think Apple Geniuses Remember: Campus visit was a pivotal touchpoint 74