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1	
  
Personal	
  vDisk	
  (PVD)	
  overview	
  and	
  usage	
  -­‐-­‐	
  What	
  is	
  it	
  and	
  when	
  to	
  use	
  it	
  
Deployment	
  and	
  Design	
  Considera=ons	
  -­‐-­‐	
  How	
  to	
  get	
  PvD	
  up	
  and	
  running	
  
PvD	
  Management	
  Details	
  -­‐-­‐	
  What	
  do	
  I	
  need	
  to	
  worry	
  about?	
  
Troubleshoo=ng	
  and	
  Support	
  Resources	
  -­‐-­‐	
  What	
  to	
  do	
  and	
  where	
  to	
  go	
  
	
  
2	
  
3	
  
Try	
  to	
  use	
  pooled/shared,	
  but	
  advanced	
  workers	
  struggle	
  with	
  lack	
  of	
  customiza=on	
  
4	
  
Address	
  the	
  advanced	
  user	
  with	
  dedicated,	
  but	
  now	
  management	
  and	
  costs	
  become	
  
challenging	
  
5	
  
Provides	
  the	
  management	
  efficiency	
  of	
  pooled/shared/random	
  with	
  the	
  
personaliza=on	
  breadth	
  of	
  dedicated	
  
Each	
  user	
  gets	
  a	
  workspace	
  stored	
  on	
  any	
  storage	
  configured	
  on	
  hypervisor	
  
Provides	
  complete	
  personaliza=on	
  
User	
  profile	
  and	
  machine	
  state	
  maintained	
  on	
  new	
  PvD	
  disk	
  aSached	
  to	
  VM	
  
Workspace	
  only	
  contains	
  user	
  changes	
  to	
  reduce	
  storage	
  requirements	
  
	
  
6	
  
7
When	
  a	
  roaming	
  profile	
  is	
  not	
  sufficient	
  personaliza=on	
  (aka	
  machine	
  seWngs	
  such	
  as	
  
apps,	
  printers	
  etc)	
  
When	
  users	
  need	
  to	
  install	
  applica=ons	
  that	
  IT	
  does	
  NOT	
  want	
  to	
  make	
  part	
  of	
  the	
  
base	
  image	
  
When	
  IT	
  wants	
  to	
  roll	
  out	
  apps	
  to	
  departments	
  BUT	
  do	
  not	
  want	
  to	
  make	
  them	
  part	
  
of	
  the	
  base	
  image	
  
Anywhere	
  you	
  are	
  using	
  dedicated	
  VDI	
  pools	
  you	
  should	
  consider	
  PvD	
  instead	
  
	
  
Blindly	
  deploying	
  PvD	
  as	
  the	
  default	
  desktop	
  could	
  be	
  costly	
  
-­‐-­‐	
  Over	
  delivering	
  on	
  personaliza=on	
  capabili=es	
  will	
  come	
  at	
  infrastructure	
  costs	
  
-­‐-­‐	
  You	
  don’t	
  need	
  to	
  provide	
  call	
  center	
  employees	
  a	
  PvD	
  enabled	
  desktop	
  
8	
  
Copy	
  on	
  write:	
  it's	
  for	
  things	
  like	
  opening	
  a	
  huge	
  file,	
  changing	
  one	
  block	
  in	
  the	
  
middle.	
  Right	
  now	
  we	
  can't	
  relocate	
  those	
  files,	
  so	
  we	
  discard	
  any	
  writes	
  to	
  base	
  file	
  
content.	
  	
  CoW	
  retains	
  a	
  bitmap	
  of	
  modified	
  blocks	
  per	
  each	
  file	
  modified	
  in	
  the	
  base,	
  
and	
  we	
  reintegrate	
  each	
  file	
  on	
  image	
  update	
  by	
  merging	
  modified	
  blocks	
  into	
  the	
  
PvD	
  copy.	
  	
  This	
  is	
  for	
  more	
  applica=on	
  compa=bility	
  and	
  reduc=on	
  of	
  space	
  usage	
  in	
  
the	
  PvDs,	
  especially	
  for	
  AV	
  signature/defini=ons...	
  	
  IIS	
  configura=on	
  change	
  reten=on	
  
was	
  a	
  driver	
  for	
  this.	
  	
  
	
  
CoW	
  -­‐-­‐	
  If	
  an	
  applica=on	
  that	
  was	
  wri=ng	
  some	
  content	
  in	
  the	
  files	
  it	
  would	
  go	
  in	
  base	
  
image	
  file	
  if	
  there	
  is	
  no	
  rule	
  for	
  that	
  file	
  to	
  be	
  copied	
  to	
  the	
  pool	
  vm.	
  Aaer	
  the	
  reboot,	
  
all	
  the	
  changes	
  to	
  base	
  image	
  are	
  lost	
  so	
  there	
  may	
  be	
  applica=on	
  compa=bility	
  due	
  
to	
  this	
  as	
  changes	
  are	
  geWng	
  lost	
  
	
  
9	
  
10	
  
Op=on	
  in	
  installer	
  to	
  ‘enable’	
  PvD	
  …	
  BUT	
  PvD	
  Installs	
  no	
  maSer	
  selec=on	
  
-­‐-­‐	
  Disabled	
  means	
  PvD	
  Service	
  will	
  be	
  running	
  but	
  will	
  remain	
  idle	
  
-­‐-­‐	
  Enable	
  later	
  by	
  running	
  inventory	
  
You	
  cannot	
  disable	
  once	
  enabled.	
  	
  Would	
  need	
  to	
  revert	
  to	
  a	
  snapshot	
  when	
  PvD	
  was	
  
disabled	
  
	
  
11	
  
In	
  tes=ng	
  with	
  XD	
  5.6,	
  the	
  WC/PvD	
  IOPS	
  ra=o	
  during	
  login	
  storm	
  was	
  about	
  40:60.	
  	
  In	
  
Excalibur	
  that	
  ra=o	
  is	
  even	
  higher	
  at	
  33:66.	
  
	
  
	
  
12	
  
Fundamentally	
  the	
  only	
  significant	
  difference	
  is	
  the	
  increased	
  CPU	
  usage	
  with	
  PVD.	
  	
  
There	
  is	
  around	
  3-­‐6%	
  CPU	
  overhead	
  of	
  PVD	
  when	
  the	
  hypervisor	
  is	
  consuming	
  about	
  
40%	
  CPU	
  without	
  PVD.	
  For	
  e.g.	
  If	
  20	
  users	
  take	
  on	
  average	
  40%	
  CPU	
  on	
  pooled	
  
desktops,	
  they	
  would	
  take	
  ~43-­‐46%	
  CPU	
  with	
  PVD.	
  
11%	
  Win7	
  user	
  density	
  overhead	
  is	
  strictly	
  based	
  upon	
  Login	
  VSI	
  score	
  and	
  it	
  does	
  not	
  
translate	
  to	
  14%	
  less	
  users	
  in	
  all	
  the	
  scenarios.	
  So	
  the	
  customer	
  would	
  not	
  lose	
  14%	
  
density	
  in	
  all	
  the	
  cases.	
  
	
  
13	
  
14	
  
15	
  
PvDs	
  are	
  created	
  and	
  aSached	
  by	
  Studio,	
  ViaB	
  and	
  PvS	
  wizards.	
  	
  They	
  are	
  formaSed	
  
during	
  first	
  PvD	
  boot	
  
	
  
UserData.v2.vhd	
  (located	
  on	
  the	
  root	
  of	
  the	
  PvD)	
  
-­‐	
  Contain	
  everything	
  not	
  in	
  the	
  user’s	
  profile	
  (aka	
  not	
  in	
  c:users)	
  
-­‐	
  Sized	
  according	
  to	
  the	
  alloca=on	
  split	
  (default	
  is	
  50/50)	
  
-­‐	
  A	
  .thick_provision	
  sparse	
  file	
  exists	
  to	
  display	
  the	
  correct	
  amount	
  of	
  free	
  
space	
  to	
  user	
  
	
  
The	
  VHD	
  created	
  using	
  the	
  template	
  is	
  mounted	
  as	
  P:	
  and	
  in	
  that	
  VHD	
  has	
  another	
  
VHD	
  on	
  it	
  and	
  that	
  is	
  mounted	
  as	
  V:	
  and	
  is	
  hidden	
  and	
  captures	
  the	
  apps	
  installed/
machine	
  state.	
  	
  Unfortunately	
  this	
  VHD	
  on	
  the	
  volume	
  is	
  called	
  UserData.vhd	
  ...	
  but	
  it	
  
is	
  really	
  the	
  machine	
  state	
  and	
  not	
  u"user	
  data"	
  
	
  
UserData.vhd,	
  contains	
  only	
  applica=ons.	
  Perhaps	
  a	
  name	
  change	
  would	
  be	
  useful.	
  
	
  
The	
  Thick_provision	
  file	
  is	
  a	
  sparse	
  file	
  that	
  has	
  no	
  space	
  allocated	
  but	
  is	
  EOF'ed/
VDL'ed	
  to	
  indicate	
  it	
  consumes	
  the	
  required	
  space	
  available.	
  	
  Calculated	
  by	
  split	
  in	
  
space	
  for	
  PvD	
  between	
  profile	
  and	
  apps	
  minus	
  the	
  amount	
  currently	
  used	
  by	
  
UserData.vhd	
  
16	
  
•  PvDisk	
  created	
  during	
  catalog	
  crea=on	
  by	
  copying	
  UserData.VDESK.TEMPLATE	
  
from	
  Base	
  VM	
  
•  By	
  default:	
  10GB	
  -­‐	
  50/50	
  split	
  for	
  User	
  Data	
  /	
  App	
  Data	
  	
  
	
  
17	
  
Separates	
  the	
  user	
  profile	
  data	
  from	
  the	
  applica=on	
  data.	
  	
  Either	
  expand	
  on	
  the	
  
hypervisor	
  console	
  …	
  Or	
  use	
  the	
  PoSH	
  script	
  
18	
  
(1)	
  	
  	
  	
  MinimumVHDSizeMB	
  (default	
  is	
  2	
  GB)	
  
(2)	
  	
  	
  	
  EnableDynamicResizeOfAppContainer	
  	
  (“1”	
  by	
  default,	
  “0”	
  If	
  upgrading	
  from	
  
Ibiza	
  with	
  %Split	
  !=	
  50)	
  
(3)	
  	
  	
  	
  PvDReservedSpaceMB	
  (default	
  is	
  512	
  MB)	
  
(4)	
  	
  	
  	
  PercentOfPvDForApps	
  (default	
  is	
  50)	
  
(5)	
  	
  	
  	
  EnableUserProfileRedirec=on	
  (default	
  is	
  1)	
  
19	
  
It	
  will	
  take	
  space	
  from	
  the	
  profile	
  area	
  but	
  not	
  more	
  than	
  50%	
  of	
  free	
  profile	
  space	
  
(free	
  as	
  it	
  was	
  before	
  the	
  reboot).	
  
	
  	
  
The	
  amount	
  of	
  space	
  that	
  we	
  grab	
  from	
  profile	
  free	
  space	
  is	
  computed	
  as	
  follows	
  
	
  	
  
(1)	
  	
  	
  	
  Compute	
  the	
  total	
  free	
  space	
  available	
  for	
  expansion	
  of	
  the	
  VHD,	
  	
  Free	
  space	
  
available	
  on	
  VHD	
  +	
  Free	
  space	
  available	
  in	
  profile	
  area	
  –	
  PvDresrervedSpaceMB	
  
(2)	
  	
  	
  	
  Compute	
  the	
  usage	
  ra=o	
  of	
  app	
  versus	
  profile,	
  Usage	
  Ra=o	
  =	
  VhdUsedSpace	
  /	
  
(ProfileUsedSpace	
  +	
  VhdUsedSpace)	
  
(3)	
  	
  	
  	
  NewVHD	
  size	
  =	
  VhdUsedSpace	
  +	
  UsageRa=o	
  *	
  FreeSpaceAvailableForExpansion	
  
	
  	
  
Finally	
  if	
  increase	
  in	
  size	
  is	
  determined	
  to	
  be	
  more	
  than	
  50%	
  of	
  Free	
  space	
  available	
  
for	
  expansion,	
  we	
  reduce	
  the	
  New	
  VHD	
  size	
  to	
  limit	
  the	
  increase	
  to	
  50%	
  of	
  free	
  space	
  
available	
  for	
  expansion.	
  
20	
  
PvD	
  plays	
  nicely	
  with	
  profile	
  management	
  solu=ons	
  
	
  
PVD	
  can	
  be	
  used	
  as	
  a	
  simple	
  profile	
  management	
  solu=on	
  itself	
  
For	
  simple	
  environments	
  with	
  single	
  ‘desktops’	
  
	
  
PVD	
  +	
  Citrix	
  Profile	
  Manager	
  (UPM)	
  makes	
  a	
  powerful	
  combina=on,	
  enabling	
  roaming	
  
profiles	
  and	
  persistent	
  personaliza=on!	
  
	
  
Folder	
  Redirec=on	
  may	
  s=ll	
  be	
  used	
  effec=vely	
  here	
  as	
  well	
  
21	
  
The	
  user	
  then	
  has	
  a	
  local	
  profile	
  which	
  is	
  stored	
  in	
  the	
  user’s	
  PvD	
  
It	
  Is	
  protected	
  from	
  a	
  reset	
  (only	
  app	
  space	
  is	
  reset)	
  
It	
  is	
  aSached	
  to	
  that	
  PvD	
  …	
  same	
  constraints	
  as	
  a	
  local	
  profile.	
  	
  No	
  roaming	
  
	
  
22	
  
23	
  
When	
  using	
  a	
  third	
  party	
  profile	
  solu=on	
  (such	
  as	
  Citrix’s	
  User	
  Profile	
  Manager),	
  then	
  
the	
  profile	
  is	
  actually	
  captured	
  on	
  the	
  respec=ve	
  network/storage	
  loca=on.	
  	
  At	
  this	
  
point,	
  PvD	
  just	
  behaves	
  as	
  the	
  cache	
  for	
  the	
  profile.	
  	
  This	
  means	
  it	
  is	
  safe	
  to	
  delete	
  it	
  
as	
  part	
  of	
  a	
  Director	
  triggered	
  reset	
  since	
  it	
  will	
  just	
  be	
  copied	
  back	
  down	
  on	
  next	
  
logon.	
  	
  This	
  also	
  means	
  you	
  can	
  be	
  much	
  more	
  aggressive	
  with	
  your	
  App/Profile	
  split	
  
for	
  the	
  PvD	
  since	
  the	
  profile	
  space	
  will	
  now	
  only	
  contain	
  logs	
  and	
  suppor=ng	
  data.	
  
24	
  
25	
  
Support	
  for	
  personal	
  vDisk	
  -­‐	
  This	
  XenDesktop	
  feature	
  is	
  a	
  personaliza=on	
  solu=on	
  for	
  
pooled-­‐sta=c	
  virtual	
  desktops.	
  Profile	
  management	
  detects	
  the	
  presence	
  of	
  
personal	
  vDisks	
  and	
  adjusts	
  its	
  configura=on	
  automa=cally	
  so	
  that	
  profile	
  data	
  is	
  
wriSen	
  to	
  and	
  read	
  from	
  the	
  personal	
  vDisk.	
  
26	
  
27	
  
Differencing	
  disks	
  store	
  changes	
  as	
  block-­‐based	
  differences	
  
PvD	
  stores	
  changes	
  “fully”,	
  eg,	
  complete	
  files/registry	
  keys/values/etc	
  
This	
  key	
  difference	
  allows	
  PvD	
  to	
  retain	
  user	
  personaliza=on	
  and	
  merge	
  changes	
  
across	
  image	
  updates	
  
28	
  
Base	
  VM	
  mode	
  allows	
  crea=on	
  of	
  the	
  PvD	
  inventory	
  
29	
  
Pool	
  VM	
  mode	
  is	
  when	
  PvD	
  is	
  ‘in	
  use’	
  by	
  the	
  user	
  Inventory	
  crea=on	
  is	
  not	
  available	
  
in	
  pool	
  VM	
  mode	
  
	
  
30	
  
PvS	
  will	
  run	
  PvD	
  inventory	
  automa=cally	
  as	
  part	
  of	
  the	
  auto-­‐update	
  process.	
  
	
  
For	
  MCS	
  in	
  Excalibur,	
  the	
  image	
  prepara=on	
  is	
  performed	
  on	
  the	
  private	
  copy	
  of	
  the	
  
snapshot	
  that	
  MCS	
  takes.	
  This	
  happens	
  by	
  aSaching	
  a	
  VM	
  to	
  the	
  copied	
  disk	
  and	
  
boo=ng	
  it	
  with	
  a	
  set	
  of	
  instruc=ons	
  in	
  a	
  second	
  disk	
  which	
  tell	
  it	
  what	
  to	
  do.	
  If	
  
selec=ng	
  a	
  PvD	
  catalog	
  type	
  this	
  will	
  be	
  in	
  two	
  phases.	
  The	
  first	
  phase	
  performs	
  a	
  re-­‐
arm	
  for	
  office	
  if	
  it	
  is	
  installed,	
  checks	
  that	
  DHCP	
  is	
  enabled	
  on	
  all	
  network	
  adapters	
  
and	
  checks	
  that	
  PvD	
  is	
  installed.	
  The	
  second	
  phase	
  is	
  executed	
  if	
  the	
  PvD	
  tools	
  are	
  
found	
  and	
  runs	
  the	
  inventory	
  genera=on	
  
	
  
Supported	
  in	
  XS	
  6.2,	
  SCVMM	
  2012	
  &	
  SP1,	
  vSphere	
  	
  4.1+	
  
	
  
31	
  
File	
  Catalog	
  –	
  Loca=on	
  1=PvD,	
  0=Base	
  
KeyCatalog	
  –	
  Loca=on	
  00	
  00	
  00	
  00	
  =	
  Base,	
  01	
  00	
  00	
  00	
  =	
  PvD	
  (first	
  four	
  sets	
  of	
  
numbers)	
  
	
  
MojoControl	
  -­‐	
  stores	
  the	
  resource	
  catalogs.	
  It's	
  loaded	
  as	
  MojoControl.dat	
  from	
  the	
  
VHD	
  inside	
  the	
  PUD	
  aSached	
  to	
  the	
  VM.	
  It's	
  stored	
  in	
  C:program	
  filescitrixpersonal	
  
vdiskseWngs	
  (unless	
  dev	
  changed	
  it	
  on	
  me	
  at	
  the	
  last	
  minute).	
  IVM	
  loads	
  this	
  during	
  
startup.	
  
	
  
Each	
  subkey	
  in	
  MojoControl	
  is	
  one	
  of	
  the	
  resource	
  catalogs,	
  but	
  they	
  are	
  stored	
  
inside	
  the	
  same	
  hive	
  file.	
  
	
  
ObjectCatalog	
  is	
  legacy,	
  and	
  is	
  unused.	
  It	
  might	
  have	
  some	
  housekeeping	
  data	
  in	
  
there,	
  but	
  I'm	
  preSy	
  sure	
  it's	
  unused	
  aSm.	
  
	
  
RingThree	
  is	
  the	
  graa	
  point	
  for	
  the	
  PVD	
  registry	
  (eg	
  the	
  registry	
  data	
  that	
  changes	
  as	
  
PVD	
  executes	
  and	
  people	
  make	
  changes).	
  This	
  hive	
  is	
  also	
  located	
  in	
  the	
  'SeWngs'	
  
folder	
  and	
  is	
  loaded	
  by	
  IVM	
  at	
  system	
  start.	
  It	
  is	
  protected	
  from	
  access	
  directly	
  by	
  
client	
  applica=ons	
  at	
  run=me	
  (else	
  there's	
  a	
  chicken-­‐egg	
  problem).	
  IVM	
  takes	
  care	
  of	
  
blending	
  its	
  content	
  as	
  required.	
  
	
  
When	
  a	
  reset	
  occurs,	
  the	
  UserData.VHD	
  is	
  overwriSen	
  with	
  the	
  on	
  located	
  here:	
  C:
ProgramDataCitrixpersonal	
  vDiskSeWngs	
  —	
  which	
  then	
  kicks	
  of	
  preparing	
  since	
  
the	
  service/driver	
  recognizes	
  it	
  as	
  'new’	
  
32	
  
FileCatalog	
  key	
  is	
  no	
  longer	
  valid	
  and	
  is	
  not	
  used	
  
33	
  
Shutdown/Reboot	
  will	
  trigger	
  reminder	
  –	
  click	
  cancel	
  when	
  prompted	
  and	
  update	
  
PvD	
  inventory	
  
34	
  
This	
  is	
  where	
  you	
  could	
  change	
  the	
  drive	
  leSer	
  M:.	
  User	
  Disk	
  Drive	
  leSer	
  (P:)	
  can	
  be	
  
managed	
  via	
  Studio.	
  
35	
  
36	
  
Each	
  user’s	
  PVD	
  always	
  contains	
  a	
  ‘master’	
  copy	
  of	
  the	
  inventory	
  data	
  used	
  when	
  its	
  
corresponding	
  template	
  VHD	
  was	
  built.	
  This	
  copy	
  is	
  stored	
  in	
  V:CitrixPvDSeWngs
Inventorydiff*.dat.	
  A	
  user-­‐readable	
  (but	
  unused	
  by	
  PVD)	
  copy	
  is	
  kept	
  in	
  the	
  same	
  
loca=on,	
  but	
  with	
  “.txt”	
  appended	
  (eg,	
  V:CitrixPvDSeWngsInventorydiff
Snapshot.dat.txt).	
  These	
  .dat	
  files	
  comprise	
  a	
  proprietary	
  binary	
  database	
  of	
  the	
  
files/registry	
  keys/values	
  computed	
  when	
  the	
  inventory	
  was	
  constructed.	
  
	
  
You	
  will	
  see	
  it	
  on	
  both	
  ‘C:’	
  and	
  ‘P:’	
  -­‐-­‐	
  Folder	
  contains:	
  
-­‐  Catalog	
  changes	
  
-­‐  Current	
  Inventory,	
  It’s	
  an	
  exact	
  copy	
  of	
  ProgramDataCitrixPersonal	
  vDisk
Inventory	
  
-­‐  Merge	
  of	
  c:CitrixPvD...	
  and	
  p:CitrixPvD...	
  Aaer	
  base	
  image	
  update	
  
	
  
ProgramDataCitrixPersonal	
  vDiskInventory	
  is	
  where	
  inventory	
  and	
  catalog	
  is	
  
ini=ally	
  created	
  when	
  update	
  inventory	
  is	
  run	
  
	
  
37	
  
38	
  
39	
  
40	
  
41	
  
42	
  
43	
  
44	
  
45	
  
46	
  
PVD	
  has	
  been	
  designed	
  so	
  that	
  applica=ons	
  installed	
  while	
  PVD	
  is	
  running	
  should	
  
“just	
  work”.	
  PvD	
  KMDs	
  load	
  in	
  Windows	
  “phase	
  1”	
  (very	
  early	
  boot).	
  	
  This	
  means	
  
applica=ons	
  that	
  install	
  phase	
  0	
  (very	
  very	
  early	
  boot)	
  won’t	
  work.	
  	
  Certain	
  AVs,	
  
hardware	
  drivers,	
  etc	
  –	
  but	
  these	
  shouldn’t	
  be	
  installed	
  in	
  PvD	
  anyway.	
  	
  These	
  types	
  
of	
  applica=ons	
  will	
  work	
  fine	
  if	
  installed	
  into	
  the	
  base	
  VM!	
  
	
  
Pla~orm	
  soaware	
  should	
  be	
  installed	
  in	
  the	
  base	
  VM	
  as	
  a	
  best	
  prac=ce.	
  	
  Windows	
  
service	
  packs	
  and	
  updates,	
  etc	
  …	
  
	
  
Applica=ons	
  common	
  to	
  many	
  users	
  should	
  be	
  installed	
  in	
  the	
  base	
  VM.	
  	
  Office,	
  
browsers,	
  Adobe	
  Reader/Flash,	
  etc	
  …	
  
	
  
47	
  
Prior	
  to	
  virtualiza=on	
  (very	
  early	
  in	
  the	
  boot	
  stage)	
  all	
  the	
  logs	
  generated	
  by	
  PVD	
  
drivers	
  are	
  appended	
  to	
  the	
  IvmSupervisor	
  log	
  of	
  “C”	
  drive,	
  As	
  soon	
  as	
  driver	
  finds	
  
the	
  PVD	
  drive	
  it	
  starts	
  wri=ng	
  into	
  the	
  IvmSupervisor	
  log	
  located	
  on	
  the	
  root	
  of	
  PVD	
  
drive,	
  so	
  that	
  it’s	
  not	
  lost	
  when	
  “C”	
  is	
  reset.	
  
48	
  
PEBKAC	
  -­‐	
  Problem	
  Exists	
  Between	
  Keyboard	
  And	
  Chair.	
  Most	
  of	
  the	
  =me	
  this	
  is	
  
caused	
  by	
  PEBKAC	
  or	
  allergic	
  reac=on	
  to	
  applica=ons	
  installed	
  in	
  the	
  base	
  VM	
  
49	
  
50	
  
Helpdesk-­‐facing	
  PvD	
  metrics	
  and	
  support:	
  Applica=on	
  area	
  in	
  use	
  /	
  total	
  size	
  along	
  
with	
  user	
  profile	
  area	
  in	
  use	
  /	
  total	
  size	
  and	
  the	
  ability	
  to	
  perform	
  a	
  PvD	
  reset	
  
51	
  
52	
  
53	
  
54	
  
55	
  

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Best practices for managing personal virtual desktops

  • 2. Personal  vDisk  (PVD)  overview  and  usage  -­‐-­‐  What  is  it  and  when  to  use  it   Deployment  and  Design  Considera=ons  -­‐-­‐  How  to  get  PvD  up  and  running   PvD  Management  Details  -­‐-­‐  What  do  I  need  to  worry  about?   Troubleshoo=ng  and  Support  Resources  -­‐-­‐  What  to  do  and  where  to  go     2  
  • 4. Try  to  use  pooled/shared,  but  advanced  workers  struggle  with  lack  of  customiza=on   4  
  • 5. Address  the  advanced  user  with  dedicated,  but  now  management  and  costs  become   challenging   5  
  • 6. Provides  the  management  efficiency  of  pooled/shared/random  with  the   personaliza=on  breadth  of  dedicated   Each  user  gets  a  workspace  stored  on  any  storage  configured  on  hypervisor   Provides  complete  personaliza=on   User  profile  and  machine  state  maintained  on  new  PvD  disk  aSached  to  VM   Workspace  only  contains  user  changes  to  reduce  storage  requirements     6  
  • 7. 7
  • 8. When  a  roaming  profile  is  not  sufficient  personaliza=on  (aka  machine  seWngs  such  as   apps,  printers  etc)   When  users  need  to  install  applica=ons  that  IT  does  NOT  want  to  make  part  of  the   base  image   When  IT  wants  to  roll  out  apps  to  departments  BUT  do  not  want  to  make  them  part   of  the  base  image   Anywhere  you  are  using  dedicated  VDI  pools  you  should  consider  PvD  instead     Blindly  deploying  PvD  as  the  default  desktop  could  be  costly   -­‐-­‐  Over  delivering  on  personaliza=on  capabili=es  will  come  at  infrastructure  costs   -­‐-­‐  You  don’t  need  to  provide  call  center  employees  a  PvD  enabled  desktop   8  
  • 9. Copy  on  write:  it's  for  things  like  opening  a  huge  file,  changing  one  block  in  the   middle.  Right  now  we  can't  relocate  those  files,  so  we  discard  any  writes  to  base  file   content.    CoW  retains  a  bitmap  of  modified  blocks  per  each  file  modified  in  the  base,   and  we  reintegrate  each  file  on  image  update  by  merging  modified  blocks  into  the   PvD  copy.    This  is  for  more  applica=on  compa=bility  and  reduc=on  of  space  usage  in   the  PvDs,  especially  for  AV  signature/defini=ons...    IIS  configura=on  change  reten=on   was  a  driver  for  this.       CoW  -­‐-­‐  If  an  applica=on  that  was  wri=ng  some  content  in  the  files  it  would  go  in  base   image  file  if  there  is  no  rule  for  that  file  to  be  copied  to  the  pool  vm.  Aaer  the  reboot,   all  the  changes  to  base  image  are  lost  so  there  may  be  applica=on  compa=bility  due   to  this  as  changes  are  geWng  lost     9  
  • 10. 10  
  • 11. Op=on  in  installer  to  ‘enable’  PvD  …  BUT  PvD  Installs  no  maSer  selec=on   -­‐-­‐  Disabled  means  PvD  Service  will  be  running  but  will  remain  idle   -­‐-­‐  Enable  later  by  running  inventory   You  cannot  disable  once  enabled.    Would  need  to  revert  to  a  snapshot  when  PvD  was   disabled     11  
  • 12. In  tes=ng  with  XD  5.6,  the  WC/PvD  IOPS  ra=o  during  login  storm  was  about  40:60.    In   Excalibur  that  ra=o  is  even  higher  at  33:66.       12  
  • 13. Fundamentally  the  only  significant  difference  is  the  increased  CPU  usage  with  PVD.     There  is  around  3-­‐6%  CPU  overhead  of  PVD  when  the  hypervisor  is  consuming  about   40%  CPU  without  PVD.  For  e.g.  If  20  users  take  on  average  40%  CPU  on  pooled   desktops,  they  would  take  ~43-­‐46%  CPU  with  PVD.   11%  Win7  user  density  overhead  is  strictly  based  upon  Login  VSI  score  and  it  does  not   translate  to  14%  less  users  in  all  the  scenarios.  So  the  customer  would  not  lose  14%   density  in  all  the  cases.     13  
  • 14. 14  
  • 15. 15  
  • 16. PvDs  are  created  and  aSached  by  Studio,  ViaB  and  PvS  wizards.    They  are  formaSed   during  first  PvD  boot     UserData.v2.vhd  (located  on  the  root  of  the  PvD)   -­‐  Contain  everything  not  in  the  user’s  profile  (aka  not  in  c:users)   -­‐  Sized  according  to  the  alloca=on  split  (default  is  50/50)   -­‐  A  .thick_provision  sparse  file  exists  to  display  the  correct  amount  of  free   space  to  user     The  VHD  created  using  the  template  is  mounted  as  P:  and  in  that  VHD  has  another   VHD  on  it  and  that  is  mounted  as  V:  and  is  hidden  and  captures  the  apps  installed/ machine  state.    Unfortunately  this  VHD  on  the  volume  is  called  UserData.vhd  ...  but  it   is  really  the  machine  state  and  not  u"user  data"     UserData.vhd,  contains  only  applica=ons.  Perhaps  a  name  change  would  be  useful.     The  Thick_provision  file  is  a  sparse  file  that  has  no  space  allocated  but  is  EOF'ed/ VDL'ed  to  indicate  it  consumes  the  required  space  available.    Calculated  by  split  in   space  for  PvD  between  profile  and  apps  minus  the  amount  currently  used  by   UserData.vhd   16  
  • 17. •  PvDisk  created  during  catalog  crea=on  by  copying  UserData.VDESK.TEMPLATE   from  Base  VM   •  By  default:  10GB  -­‐  50/50  split  for  User  Data  /  App  Data       17  
  • 18. Separates  the  user  profile  data  from  the  applica=on  data.    Either  expand  on  the   hypervisor  console  …  Or  use  the  PoSH  script   18  
  • 19. (1)        MinimumVHDSizeMB  (default  is  2  GB)   (2)        EnableDynamicResizeOfAppContainer    (“1”  by  default,  “0”  If  upgrading  from   Ibiza  with  %Split  !=  50)   (3)        PvDReservedSpaceMB  (default  is  512  MB)   (4)        PercentOfPvDForApps  (default  is  50)   (5)        EnableUserProfileRedirec=on  (default  is  1)   19  
  • 20. It  will  take  space  from  the  profile  area  but  not  more  than  50%  of  free  profile  space   (free  as  it  was  before  the  reboot).       The  amount  of  space  that  we  grab  from  profile  free  space  is  computed  as  follows       (1)        Compute  the  total  free  space  available  for  expansion  of  the  VHD,    Free  space   available  on  VHD  +  Free  space  available  in  profile  area  –  PvDresrervedSpaceMB   (2)        Compute  the  usage  ra=o  of  app  versus  profile,  Usage  Ra=o  =  VhdUsedSpace  /   (ProfileUsedSpace  +  VhdUsedSpace)   (3)        NewVHD  size  =  VhdUsedSpace  +  UsageRa=o  *  FreeSpaceAvailableForExpansion       Finally  if  increase  in  size  is  determined  to  be  more  than  50%  of  Free  space  available   for  expansion,  we  reduce  the  New  VHD  size  to  limit  the  increase  to  50%  of  free  space   available  for  expansion.   20  
  • 21. PvD  plays  nicely  with  profile  management  solu=ons     PVD  can  be  used  as  a  simple  profile  management  solu=on  itself   For  simple  environments  with  single  ‘desktops’     PVD  +  Citrix  Profile  Manager  (UPM)  makes  a  powerful  combina=on,  enabling  roaming   profiles  and  persistent  personaliza=on!     Folder  Redirec=on  may  s=ll  be  used  effec=vely  here  as  well   21  
  • 22. The  user  then  has  a  local  profile  which  is  stored  in  the  user’s  PvD   It  Is  protected  from  a  reset  (only  app  space  is  reset)   It  is  aSached  to  that  PvD  …  same  constraints  as  a  local  profile.    No  roaming     22  
  • 23. 23  
  • 24. When  using  a  third  party  profile  solu=on  (such  as  Citrix’s  User  Profile  Manager),  then   the  profile  is  actually  captured  on  the  respec=ve  network/storage  loca=on.    At  this   point,  PvD  just  behaves  as  the  cache  for  the  profile.    This  means  it  is  safe  to  delete  it   as  part  of  a  Director  triggered  reset  since  it  will  just  be  copied  back  down  on  next   logon.    This  also  means  you  can  be  much  more  aggressive  with  your  App/Profile  split   for  the  PvD  since  the  profile  space  will  now  only  contain  logs  and  suppor=ng  data.   24  
  • 25. 25  
  • 26. Support  for  personal  vDisk  -­‐  This  XenDesktop  feature  is  a  personaliza=on  solu=on  for   pooled-­‐sta=c  virtual  desktops.  Profile  management  detects  the  presence  of   personal  vDisks  and  adjusts  its  configura=on  automa=cally  so  that  profile  data  is   wriSen  to  and  read  from  the  personal  vDisk.   26  
  • 27. 27  
  • 28. Differencing  disks  store  changes  as  block-­‐based  differences   PvD  stores  changes  “fully”,  eg,  complete  files/registry  keys/values/etc   This  key  difference  allows  PvD  to  retain  user  personaliza=on  and  merge  changes   across  image  updates   28  
  • 29. Base  VM  mode  allows  crea=on  of  the  PvD  inventory   29  
  • 30. Pool  VM  mode  is  when  PvD  is  ‘in  use’  by  the  user  Inventory  crea=on  is  not  available   in  pool  VM  mode     30  
  • 31. PvS  will  run  PvD  inventory  automa=cally  as  part  of  the  auto-­‐update  process.     For  MCS  in  Excalibur,  the  image  prepara=on  is  performed  on  the  private  copy  of  the   snapshot  that  MCS  takes.  This  happens  by  aSaching  a  VM  to  the  copied  disk  and   boo=ng  it  with  a  set  of  instruc=ons  in  a  second  disk  which  tell  it  what  to  do.  If   selec=ng  a  PvD  catalog  type  this  will  be  in  two  phases.  The  first  phase  performs  a  re-­‐ arm  for  office  if  it  is  installed,  checks  that  DHCP  is  enabled  on  all  network  adapters   and  checks  that  PvD  is  installed.  The  second  phase  is  executed  if  the  PvD  tools  are   found  and  runs  the  inventory  genera=on     Supported  in  XS  6.2,  SCVMM  2012  &  SP1,  vSphere    4.1+     31  
  • 32. File  Catalog  –  Loca=on  1=PvD,  0=Base   KeyCatalog  –  Loca=on  00  00  00  00  =  Base,  01  00  00  00  =  PvD  (first  four  sets  of   numbers)     MojoControl  -­‐  stores  the  resource  catalogs.  It's  loaded  as  MojoControl.dat  from  the   VHD  inside  the  PUD  aSached  to  the  VM.  It's  stored  in  C:program  filescitrixpersonal   vdiskseWngs  (unless  dev  changed  it  on  me  at  the  last  minute).  IVM  loads  this  during   startup.     Each  subkey  in  MojoControl  is  one  of  the  resource  catalogs,  but  they  are  stored   inside  the  same  hive  file.     ObjectCatalog  is  legacy,  and  is  unused.  It  might  have  some  housekeeping  data  in   there,  but  I'm  preSy  sure  it's  unused  aSm.     RingThree  is  the  graa  point  for  the  PVD  registry  (eg  the  registry  data  that  changes  as   PVD  executes  and  people  make  changes).  This  hive  is  also  located  in  the  'SeWngs'   folder  and  is  loaded  by  IVM  at  system  start.  It  is  protected  from  access  directly  by   client  applica=ons  at  run=me  (else  there's  a  chicken-­‐egg  problem).  IVM  takes  care  of   blending  its  content  as  required.     When  a  reset  occurs,  the  UserData.VHD  is  overwriSen  with  the  on  located  here:  C: ProgramDataCitrixpersonal  vDiskSeWngs  —  which  then  kicks  of  preparing  since   the  service/driver  recognizes  it  as  'new’   32  
  • 33. FileCatalog  key  is  no  longer  valid  and  is  not  used   33  
  • 34. Shutdown/Reboot  will  trigger  reminder  –  click  cancel  when  prompted  and  update   PvD  inventory   34  
  • 35. This  is  where  you  could  change  the  drive  leSer  M:.  User  Disk  Drive  leSer  (P:)  can  be   managed  via  Studio.   35  
  • 36. 36  
  • 37. Each  user’s  PVD  always  contains  a  ‘master’  copy  of  the  inventory  data  used  when  its   corresponding  template  VHD  was  built.  This  copy  is  stored  in  V:CitrixPvDSeWngs Inventorydiff*.dat.  A  user-­‐readable  (but  unused  by  PVD)  copy  is  kept  in  the  same   loca=on,  but  with  “.txt”  appended  (eg,  V:CitrixPvDSeWngsInventorydiff Snapshot.dat.txt).  These  .dat  files  comprise  a  proprietary  binary  database  of  the   files/registry  keys/values  computed  when  the  inventory  was  constructed.     You  will  see  it  on  both  ‘C:’  and  ‘P:’  -­‐-­‐  Folder  contains:   -­‐  Catalog  changes   -­‐  Current  Inventory,  It’s  an  exact  copy  of  ProgramDataCitrixPersonal  vDisk Inventory   -­‐  Merge  of  c:CitrixPvD...  and  p:CitrixPvD...  Aaer  base  image  update     ProgramDataCitrixPersonal  vDiskInventory  is  where  inventory  and  catalog  is   ini=ally  created  when  update  inventory  is  run     37  
  • 38. 38  
  • 39. 39  
  • 40. 40  
  • 41. 41  
  • 42. 42  
  • 43. 43  
  • 44. 44  
  • 45. 45  
  • 46. 46  
  • 47. PVD  has  been  designed  so  that  applica=ons  installed  while  PVD  is  running  should   “just  work”.  PvD  KMDs  load  in  Windows  “phase  1”  (very  early  boot).    This  means   applica=ons  that  install  phase  0  (very  very  early  boot)  won’t  work.    Certain  AVs,   hardware  drivers,  etc  –  but  these  shouldn’t  be  installed  in  PvD  anyway.    These  types   of  applica=ons  will  work  fine  if  installed  into  the  base  VM!     Pla~orm  soaware  should  be  installed  in  the  base  VM  as  a  best  prac=ce.    Windows   service  packs  and  updates,  etc  …     Applica=ons  common  to  many  users  should  be  installed  in  the  base  VM.    Office,   browsers,  Adobe  Reader/Flash,  etc  …     47  
  • 48. Prior  to  virtualiza=on  (very  early  in  the  boot  stage)  all  the  logs  generated  by  PVD   drivers  are  appended  to  the  IvmSupervisor  log  of  “C”  drive,  As  soon  as  driver  finds   the  PVD  drive  it  starts  wri=ng  into  the  IvmSupervisor  log  located  on  the  root  of  PVD   drive,  so  that  it’s  not  lost  when  “C”  is  reset.   48  
  • 49. PEBKAC  -­‐  Problem  Exists  Between  Keyboard  And  Chair.  Most  of  the  =me  this  is   caused  by  PEBKAC  or  allergic  reac=on  to  applica=ons  installed  in  the  base  VM   49  
  • 50. 50  
  • 51. Helpdesk-­‐facing  PvD  metrics  and  support:  Applica=on  area  in  use  /  total  size  along   with  user  profile  area  in  use  /  total  size  and  the  ability  to  perform  a  PvD  reset   51  
  • 52. 52  
  • 53. 53  
  • 54. 54  
  • 55. 55