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SURVIVING
&THRIVING
CIPR LOCAL
PUBLIC
SERVICES
ANNUAL
CONFERENCE
2009
THE
CONFERENCE FOR
LOCAL PUBLIC SECTOR
COMMUNICATORS




14-16 OCTOBER
SURGEONS’ HALL,
EDINBURGH


                      CONFERENCE
                      PROGRAMME
THE CONFERENCE
FOR ALL LOCAL                                                     WEDNESDAY 14 OCTOBER                                            12.30pm Lunch and sponsor exhibition

PUBLIC SERVICES                                                   2.30pm – 5.00pm Registration at the Surgeons’ Hall
                                                                  6.30pm Welcome reception at the Scottish Parliament
                                                                                                                                  1.30pm Trade secrets
                                                                                                                                  In these popular sessions you can learn more about
COMMUNICATORS                                                     Thanks to Edinburgh MSP Shirley-Anne Somerville who has
                                                                                                                                  shortlisted Excellence Awards entries with an opportunity
                                                                                                                                  to hear from and learn from the best in our field.
                                                                  kindly arranged for us to visit the Parliament. Edinburgh’s
The theme this year is surviving                                  Council Leader, Councillor Jenny Dawe will also welcome         2.00pm Workshops
and thriving. This will explore the                               delegates to the city.                                          Choose a workshop from the following:
important role local communicators                                                                                                               Workshop 1 – What’s it
are undertaking at this time and                                                                                                                 like where you are?
how to show value for your                                        THURSDAY 15 OCTOBER                                                            Liza Greaves, Public PR
excellent work.                                                                                                                                  This workshop will look at the results
                                                                  9.15am Registration and coffee at the Surgeons’ Hall
                                                                                                                                                 of the attitude survey and work on
                                                                  Register and visit the sponsors’ stands and find out what
                                                                                                                                  developing an action plan to change.
                                                                  services they have to offer.
                                                                                                                                  Workshop 2 – Are you measuring up?
                                                                  9.45am Introduction by the chair of the CIPR Local
                                                                                                                                  John Shewell, Brighton and Hove City Council
                                                                  Public Services group, Ashley Wilcox, MCIPR
                                                                                                                                  Building evidence-based communications campaigns.
                                                                  10.00am Welcome to Edinburgh, Isabell Reid,
                                                                                                                                  Workshop 3 – Working with two masters
                                                                  Head of Communications at Edinburgh City Council
                                                                                                                                  Wendy Knight, Worthing and Adur Councils
                                                                                  10.15am Keynote speaker, Michael White          Looking at the experience of the communicator who
                                                                                  Voted Print Journalist of the Year by MPs       has one management team and two local authorities.
                                                                                  and Peers in the House Magazine/BBC
                                                                                                                                  3.00pm Coffee and sponsor exhibition
                                                                                  Parliamentary Awards, Michael White is
                                                                                  Associate Editor of The Guardian.               3.30pm Trade secrets
                                                                                                                                  Another chance to learn more about shortlisted Excellence
                                                                  11.00am Coffee and sponsor exhibition
                                                                                                                                  Awards entries with an opportunity to hear from and learn
                                                                                  11.20am Kevin Taylor, FCIPR,                    from the best in our field.
                                                                                  CIPR President
                                                                                                                                  4.00pm The trouble with Children’s Services
                                                                                  Kevin will talk about professionalism in the
                                                                                                                                  It often seems that you can’t win in the world of child
                                                                                  industry and how the CIPR is supporting local
                                                                                                                                  protection. We’ve seen what happens when things go
                                                                                  public services communicators.
                                                                                                                                  wrong but can we learn the lessons of others?
                                                                  11.40am Andy Green – The upturn: your part in its rise          The City of Edinburgh Council’s Media Manager, Stewart
                                                                  In an entertaining yet practical talk you will go away          Argo will take us through the challenges, how they were
                                                                  with at least three new ideas and strategies of what            managed and the lessons we can all learn.
                                                                  you can do differently to be more resourceful in the
                                                                  current economic climate.
                                  © Edinburgh Inspiring Capital
Stewart will be joined by Daniel                                 Our panel comprises Bob Bounds (pictured),    Workshop 2 – Closing schools - keeping the public onside
                Lombard (pictured) from Community                                Managing Editor, Kent Messenger Newspapers,   Joyce Nisbet and Tina Sutherland of Edinburgh City Council
                Care Magazine who has recently                                   Alan Pickstock, Communications Consultant     The City of Edinburgh Council has recently embarked on
                produced guidelines on effective                                 and Chris Payne, Head of Commercial           a fresh round of school closures. Joyce Nisbet and Tina
                social work PR.                                                  Operations at Tower Hamlets Council.          Sutherland will outline some of the challenges they faced and
                                                                                                                               their top tips on managing a major consultation programme.
5.00pm Return to hotels                                          11.00am Coffee and sponsor exhibition
                                                                                                                               Workshop 3 – Unlocking your creative potential
7.30pm Enjoy Edinburgh in true Scottish style                    11.15am Trade secrets                                         is easy and painless
and join us for a traditional Ceilidh                            Learn more about our shortlisted Excellence Awards entries    Andy Green
South Hall, Pollock Hall.                                        with an opportunity to hear from the best in our field.        Top creativity expert Andy Green will show you how!
Dress: Comfortable. Jeans fine, tartan perfect and don’t          11.45am Changing attitudes to alcohol                         2.45pm New media
forget your dancing shoes. Located in the Pollock Halls just     Partnership working across the public sector is               Simon Wakeman and Will McInnes
off Dalkeith Road it is only a 10 minute walk from the           increasingly being seen as the way ahead. Using the           Will returns to talk through the latest social media
conference venue and is well served by buses (2, 14, 30 or 33)   theme ‘Changing attitudes to Alcohol’ we’ll hear about        innovations. Have local public services caught up or
for those who wish to save their energy for dancing.             different campaigns/initiatives to tackle one of today’s      fallen further behind? Simon will talk about what other
                                                                 priority issues. Presentations from Dr Donna McKinnon,        public sector organisations are doing giving you the
                                                                 Head of Alcohol Misuse Delivery Team at the Scottish          chance to learn from Medway Council’s experiences.
FRIDAY 16 OCTOBER                                                Government’s Alcohol Awareness Week and Brighton
                                                                 & Hove City Council’s Kevin Kingston.                         3.45pm Free time and return to hotels
9.00am Coffee at the Surgeons’ Hall
                                                                 12.45pm Second steps                                          7.00pm Pre dinner drinks at Our Dynamic Earth
9.15am The Council who cancelled Christmas
                                                                 How was it for you? Gordon Lyon from Aberdeenshire
We’ve all been there _ those ‘couldn’t make it up                                                                              7.30pm Dinner followed by the Excellence Awards
                                                                 Council was a delegate on the first ever Second Steps
moments’ come along when you least expect it and                                                                               You’ll receive red carpet treatment and enjoy a three course
                                                                 course – hear from him why it was so valuable.
remain with you forever.                                                                                                       dinner and entertainment. Find out who the winners are and
                 The session will be chaired by Councillor       1.00pm Lunch and sponsor exhibition                           celebrate in style. Dress: Black tie.
                 Ewan Aitken (pictured), former Leader of
                 Edinburgh Council who found himself at          1.45pm Workshops                                              1.00am Carriages
                 the centre of a nativity play storm a few       Choose a workshop from the following:
                 years ago. Ewan will be joined by Anya          Workshop 1 – Surviving and thriving
Richards, Senior Communications Manager for Powys County         in a lead communication role
Council and Scotland on Sunday journalist Martin Hannan.         Carol Grant
10.00am Is the public sector destroying                          This practical, interactive session will look at how you
local newspapers?                                                can get on and move up as a communications leader.
The public sector has been accused of competing unfairly
with local newspapers and bringing about their demise
in an already challenging economic climate – so who is
to blame?
© Edinburgh Inspiring Capital
HOW TO BOOK
You will find a booking form at
www.cipr.co.uk/lps
or call Karen Cameron on 0131 529 4423,
e-mail karen.cameron@edinburgh.gov.uk




PR NEWS
Essential reading for all communicators – Are you getting
your copy of PR News – the ezine of the CIPR group?
Register by visiting www.prnews.org.uk
Follow us on Twitter – @ciprlps, join our Facebook
group or our Linkedin group.

THANKS TO ALL OUR SPONSORS.




Our 2009 conference is kindly sponsored by:




                                                                                            Edinburgh images provided by Edinburgh Inspiring Capital www.edinburgh-inspiringcapital.com

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Conference Programme 2009: CIPR Local Public Service Group

  • 1. SURVIVING &THRIVING CIPR LOCAL PUBLIC SERVICES ANNUAL CONFERENCE 2009 THE CONFERENCE FOR LOCAL PUBLIC SECTOR COMMUNICATORS 14-16 OCTOBER SURGEONS’ HALL, EDINBURGH CONFERENCE PROGRAMME
  • 2. THE CONFERENCE FOR ALL LOCAL WEDNESDAY 14 OCTOBER 12.30pm Lunch and sponsor exhibition PUBLIC SERVICES 2.30pm – 5.00pm Registration at the Surgeons’ Hall 6.30pm Welcome reception at the Scottish Parliament 1.30pm Trade secrets In these popular sessions you can learn more about COMMUNICATORS Thanks to Edinburgh MSP Shirley-Anne Somerville who has shortlisted Excellence Awards entries with an opportunity to hear from and learn from the best in our field. kindly arranged for us to visit the Parliament. Edinburgh’s The theme this year is surviving Council Leader, Councillor Jenny Dawe will also welcome 2.00pm Workshops and thriving. This will explore the delegates to the city. Choose a workshop from the following: important role local communicators Workshop 1 – What’s it are undertaking at this time and like where you are? how to show value for your THURSDAY 15 OCTOBER Liza Greaves, Public PR excellent work. This workshop will look at the results 9.15am Registration and coffee at the Surgeons’ Hall of the attitude survey and work on Register and visit the sponsors’ stands and find out what developing an action plan to change. services they have to offer. Workshop 2 – Are you measuring up? 9.45am Introduction by the chair of the CIPR Local John Shewell, Brighton and Hove City Council Public Services group, Ashley Wilcox, MCIPR Building evidence-based communications campaigns. 10.00am Welcome to Edinburgh, Isabell Reid, Workshop 3 – Working with two masters Head of Communications at Edinburgh City Council Wendy Knight, Worthing and Adur Councils 10.15am Keynote speaker, Michael White Looking at the experience of the communicator who Voted Print Journalist of the Year by MPs has one management team and two local authorities. and Peers in the House Magazine/BBC 3.00pm Coffee and sponsor exhibition Parliamentary Awards, Michael White is Associate Editor of The Guardian. 3.30pm Trade secrets Another chance to learn more about shortlisted Excellence 11.00am Coffee and sponsor exhibition Awards entries with an opportunity to hear from and learn 11.20am Kevin Taylor, FCIPR, from the best in our field. CIPR President 4.00pm The trouble with Children’s Services Kevin will talk about professionalism in the It often seems that you can’t win in the world of child industry and how the CIPR is supporting local protection. We’ve seen what happens when things go public services communicators. wrong but can we learn the lessons of others? 11.40am Andy Green – The upturn: your part in its rise The City of Edinburgh Council’s Media Manager, Stewart In an entertaining yet practical talk you will go away Argo will take us through the challenges, how they were with at least three new ideas and strategies of what managed and the lessons we can all learn. you can do differently to be more resourceful in the current economic climate. © Edinburgh Inspiring Capital
  • 3. Stewart will be joined by Daniel Our panel comprises Bob Bounds (pictured), Workshop 2 – Closing schools - keeping the public onside Lombard (pictured) from Community Managing Editor, Kent Messenger Newspapers, Joyce Nisbet and Tina Sutherland of Edinburgh City Council Care Magazine who has recently Alan Pickstock, Communications Consultant The City of Edinburgh Council has recently embarked on produced guidelines on effective and Chris Payne, Head of Commercial a fresh round of school closures. Joyce Nisbet and Tina social work PR. Operations at Tower Hamlets Council. Sutherland will outline some of the challenges they faced and their top tips on managing a major consultation programme. 5.00pm Return to hotels 11.00am Coffee and sponsor exhibition Workshop 3 – Unlocking your creative potential 7.30pm Enjoy Edinburgh in true Scottish style 11.15am Trade secrets is easy and painless and join us for a traditional Ceilidh Learn more about our shortlisted Excellence Awards entries Andy Green South Hall, Pollock Hall. with an opportunity to hear from the best in our field. Top creativity expert Andy Green will show you how! Dress: Comfortable. Jeans fine, tartan perfect and don’t 11.45am Changing attitudes to alcohol 2.45pm New media forget your dancing shoes. Located in the Pollock Halls just Partnership working across the public sector is Simon Wakeman and Will McInnes off Dalkeith Road it is only a 10 minute walk from the increasingly being seen as the way ahead. Using the Will returns to talk through the latest social media conference venue and is well served by buses (2, 14, 30 or 33) theme ‘Changing attitudes to Alcohol’ we’ll hear about innovations. Have local public services caught up or for those who wish to save their energy for dancing. different campaigns/initiatives to tackle one of today’s fallen further behind? Simon will talk about what other priority issues. Presentations from Dr Donna McKinnon, public sector organisations are doing giving you the Head of Alcohol Misuse Delivery Team at the Scottish chance to learn from Medway Council’s experiences. FRIDAY 16 OCTOBER Government’s Alcohol Awareness Week and Brighton & Hove City Council’s Kevin Kingston. 3.45pm Free time and return to hotels 9.00am Coffee at the Surgeons’ Hall 12.45pm Second steps 7.00pm Pre dinner drinks at Our Dynamic Earth 9.15am The Council who cancelled Christmas How was it for you? Gordon Lyon from Aberdeenshire We’ve all been there _ those ‘couldn’t make it up 7.30pm Dinner followed by the Excellence Awards Council was a delegate on the first ever Second Steps moments’ come along when you least expect it and You’ll receive red carpet treatment and enjoy a three course course – hear from him why it was so valuable. remain with you forever. dinner and entertainment. Find out who the winners are and The session will be chaired by Councillor 1.00pm Lunch and sponsor exhibition celebrate in style. Dress: Black tie. Ewan Aitken (pictured), former Leader of Edinburgh Council who found himself at 1.45pm Workshops 1.00am Carriages the centre of a nativity play storm a few Choose a workshop from the following: years ago. Ewan will be joined by Anya Workshop 1 – Surviving and thriving Richards, Senior Communications Manager for Powys County in a lead communication role Council and Scotland on Sunday journalist Martin Hannan. Carol Grant 10.00am Is the public sector destroying This practical, interactive session will look at how you local newspapers? can get on and move up as a communications leader. The public sector has been accused of competing unfairly with local newspapers and bringing about their demise in an already challenging economic climate – so who is to blame?
  • 4. © Edinburgh Inspiring Capital HOW TO BOOK You will find a booking form at www.cipr.co.uk/lps or call Karen Cameron on 0131 529 4423, e-mail karen.cameron@edinburgh.gov.uk PR NEWS Essential reading for all communicators – Are you getting your copy of PR News – the ezine of the CIPR group? Register by visiting www.prnews.org.uk Follow us on Twitter – @ciprlps, join our Facebook group or our Linkedin group. THANKS TO ALL OUR SPONSORS. Our 2009 conference is kindly sponsored by: Edinburgh images provided by Edinburgh Inspiring Capital www.edinburgh-inspiringcapital.com