The Suddath Companies is a diversified group of relocation, transportation, and logistics companies founded in 1919. It is headquartered in Jacksonville, FL with 16 locations across the US and over 1,200 employees generating over $300 million in annual revenue. Suddath offers global logistics, warehousing, fulfillment, and transportation services through its network of locations and partners.
2. About The Suddath Companies
• Started in 1919
• Diversified group of relocation,
transportation, and logistics companies
• Headquartered in Jacksonville, FL
• 16 locations coast-to-coast
• 1,200 employees
• Over $300 million in annual revenue
6. Suddath Logistics / Centra Worldwide Services
• Global Logistics and Supply Chain Management
• High-level Logistics Project Management
• International and Domestic Freight Forwarding
• Turn-key Warehousing and Fulfillment Programs
• Complete Inventory Control
• 24/7 Tracking and Reporting on Shipments, Inventory, and Orders
• Back Office Services such as Sales Order Processing and Invoicing
• Customer Support and Tech Support Call Center
• Channel Partner Programs
• E-Commerce Solutions
7. Global Logistics & Project Management
• Logistics project management specializing
in Aerospace, Hospitality/Development,
Facility Transfers, and Energy
• Freight Forwarding via Air, Ocean, Ground
(LTL/FTL), and Rail
• Commercial and Chartered Transport
• Import/export document preparation
• Customs clearance
• Hazardous Materials Shipping
• Online Logistics Support and Shipment
Tracking
8. Product Distribution Services
• Barcode based inventory control systems
• B2B and B2C Order fulfillment
• Web-based systems for complete visibility and
control
• Regional Distribution Hubs
• Order Kitting/Packing
• Personalized service from Account Manager
• Facilitation of bulk and single product shipments
• Invoicing and transaction management
9. Turn-Key Product Distribution Programs
End User
Financial
Fulfillment
Services
Retail Store
Manufacturer
Order Traffic
Taking Control
Distributor
Complete After Sales Reseller
Inventory Management Services
Call Center
10. Reverse Logistics Services
• Complete returns/RMA management
• Product inspection and testing
• Refurbishment solutions
• Product repackaging and labeling
• Recycling and liquidation
• E-Waste disposal
11. Technology
• Web-based tracking and reporting systems
• Inventory management systems
• 24/7 secure client access
• EDI, XML data sharing
• Online ordering capabilities
• Web storefront solutions
12. Back Office & Call Center Services
• Billing/Invoicing and Accounts Receivable
• B2B & B2C transaction processing
• Credit, collections, & cash management
• Invoicing and Revenue Reports
• First-line tech support
• Call center/customer service functions
13. Channel Partner Program Support Services
We perform all inventory management, product
fulfillment, Kitting, transportation management,
and back office services for customized channel
partner programs that include:
• Promotional Assistance Programs
(Marketing Material Distribution)
• Partner and Employee Purchase Programs
• Incentive and Awards Programs
• Demonstration Unit Programs
14. Benefits of the Outsourcing Model
• Enter the market rapidly
• Grow market share in a more predictable, expeditious, and
scalable manner, without burdening capital resources
• Have variable instead of fixed expenses
• Increased visibility of operations through IT systems
• Redirect your capital resources to core competencies, such
as Marketing, R&D, Manufacturing, Quality Control, Product
Development, and Sales
• More effectively deal with market seasonality
• Be more competitive
15. Key Competitive Advantages
• Nationwide Infrastructure, Global Partners
• Advanced IT Systems
• Customer Focused
• Turn-Key Solutions
• Financial Strength
• Single Point of Contact