24. Culinary Outcome Special Collections / ILL requests - fill rate Request Type Items Requested Filled Unfilled Total Articles 49 16% 33 67% 16 33% 100% Loans 254 84% 71 28% 183 72% 100% Total 303 100% 104 34% 199 66% 100% Holdings via OCLC Less than 25 holdings 139 Between 26 - 50 holdings 65 Between 51 - 100 holdings 38 Between 101 - 125 holdings 12 Over 126 holdings 49 FILLED Unfilled Total 1935-present before 1935 Academic 83 113 196 149 47 Government 1 3 4 3 1 Public 12 77 89 63 26 Special 8 6 14 13 1 104 199 303 228 75
25. Culinary Outcome Cancellations Items Percentage Available as full-text on website 3 1% Book Art - does not circulate 19 6% Borrowing institution within UCF Library Service 25 8% Checked Out 4 1% Closed for renovations 17 6% Copyright violation 1 0% Does not want special collections/archives 4 1% Duplicate request 1 0% Exceeds max cost 1 0% Horror Fantasy materials does not circulate 3 1% Lack volume/issue 5 2% Libraries with copies in general collection 1 0% Material shows signs of possible mold contamination 1 0% Material too fragile to lend 32 11% Missing 2 1% Moved from special collections to general collection 1 0% No longer in OCLC 3 1% No Reading Room 57 19% No response from special collections/archives 3 1% Non-circulating - Special Collections 10 3% Staff error 21 7% Thesis 5 2% Too rare to lend, item could not be replaced if lost 1 0% Total Cancellations 220 72% Filled 83 27% Total Requests 303 100%
29. Our next steps were... Working with Special Collections and Digital Services to set up a system that could take requests in the public domain and have them digitized and it would serve 2 purposes: fill an ILL request and build up the digital collection for Special Collections. There were a few hiccups with turnaround time to get started and who is supposed to pick-up and deliver the materials. Special Collections still had the availability to say no to digitizing the item. Reviewed lending requests 5 years later and discovered a requested collection that showed a promise of what customers were looking for… digitize as much of the collection as possible.