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Retail Bakery Chains in Switzerland
Christian Busin, 25.05.2012
Agenda


►   Introduction

►   The Swiss bakery market

►   Market Composition and Main Players

►   Competitors

►   Substitutes

►   Potential Entrants

►   Suppliers

►   The role of corporate social responsibility

►   Concluding remarks




2    Christian Busin, 25.05.2012
Introduction


►   Bread, pastries, chocolates…

►   2010: 49.3 kg of bread per capita

►   More then 200 different kind of bread at sale

►   Retail bakery vs. wholesale bakery

►   Characteristics of the Swiss food market (Rudolph and Weber 2011):

    ►   High value of quality

    ►   High loyalty, importance of image




3    Christian Busin, 25.05.2012
The Swiss Bakery Market


►   Market volume 2011: 2.2 billion CHF

►   Sales influenced by the World economic crisis

►   Market in a maturity state




                                              Schweizerischer Bäckerei- und Konditoreiverband SBKV 2012
4    Christian Busin, 25.05.2012                                                    Schweizerbrot 2012
The Swiss Bakery Market


►   A picture of the Swiss retail bakery market




►   Main cost drivers (as share of total turnover)

    ►   Employees 44-46%

    ►   Ingredients 30%


                                                     SBKV 2012
5    Christian Busin, 25.05.2012
The Swiss Bakery Market


►   Fragmented Market (Porter)

    ►   Low overall entry barriers

    ►   High transportation costs

    ►   Diseconomies of scale

►   Entry barriers for foreign competitors




6    Christian Busin, 25.05.2012
Market Composition and Main Player




                                     Own figure
7   Christian Busin, 25.05.2012
Main player: Goupe Aimé Pouly


►   Headquartered in Geneva

►   Several independent companies

    ►   Pouly Tradition SA

    ►   Boulangerie Polli

►   Turnover of about 85 million CHF in 2007




►   Founder: Aimé Pouly




                                               PME 2007
8    Christian Busin, 25.05.2012
Main player: Goupe Aimé Pouly


►   Successful innovation: The Pain Paillasse

►   Trademarked combination of flour

►   Joint venture with Groupe Minoteries

►   Franchise system:
    1‟200 bakeries in Switzerland and 11 other countries
    in Europe sell the bread




9    Christian Busin, 25.05.2012
Main player: Bäckerei Hug


►    Biggest retail bakery chain in Central Switzerland

►    19 branches, specialized on bread and buns

►    Central production in Lucerne

►    Annual turnover 2011: 30 million CHF (1.5% market share)

►    Family-owned in the 5th generation

►    management bay-out in 2009 (Paul Phillip Hug)




►    Retail business: focus on high quality and geographic area of Central Switzerland

►    Wholesaling business: cost leadership, capacity utilization



10    Christian Busin, 25.05.2012
Main player: BackWerk


►    German company with 1 branch in Schaffhausen

►    Self-Service

►    Focus on price leadership

►    Heavily depending on central points of sale




11    Christian Busin, 25.05.2012
Main players: Summary of the generic strategies




     ►   Focus strategy: high quality and particular segment (i.e. limited geographic market)




     ►   Only BackWerk stands out (“real” bakery?)




12       Christian Busin, 25.05.2012
Competitors



     ►   Direct competitors in the bread market

         ►   Food retailer

         ►   Petrol station shops




     ►   Substitutes and potential entrants

         ►   McDonalds, Bretzelkönig

         ►   Foreign Retail Bakery chains




13       Christian Busin, 25.05.2012
Competitors: Migros



     ►   Biggest Food retailer in Switzerland (26% market share in food)

     ►   Own bakery: Jowa
         ►   792.8 million turnover 2011
         ►   8 regional industrial and 90 in-store bakeries
         ►   supplies Migros twice a day with fresh products

     ►   Point of Sale: 623 supermarket and 150 petrol station shops

     ►   Product range
         ►   about 200 breads
         ►   Relatively cheap standard breads to high quality products (Pain Création)

     ►   Sustainability and CSR valued high


14       Christian Busin, 25.05.2012
Competitors: Coop



     ►   Second biggest food retailer (market share 22%)

     ►   High-quality approach, implementation of a process
         that allows longer fermentation

     ►   Operates 7 industrial and 35 in-store bakeries

     ►   230 products

     ►   Point of sale: 557 supermarkets and 258 Coop Prontos

     ►   Production strategy 2015

     ►   CSR issues




15       Christian Busin, 25.05.2012
Competitors: Aldi



     ►   Market entry 2005, 150 branches

     ►   8 different breads, all of them organic

     ►   Relative cheap prices

     ►   Automatic-baking oven as an innovation?




16       Christian Busin, 25.05.2012
Illustrative Map of the Swiss Bread Market




                                     very specialized
                                                                                Average
                                                                              Retail Bakery
                the Product Range
                 Specialization of




                                        somewhat
                                       specialized




                                     standard range

                                                        Low                        High
                                                              Quality Focus




17   Christian Busin, 25.05.2012
Competitors: Petrol Station Shops



     ►   Competitive advantages: long opening hours, good reachability

     ►   Products final baked in-store

     ►   Main players:

         ►   Coop Pronto

         ►   Migrol (Migros)

         ►   BP

         ►   Eni (Agip)

         ►   Avec




18       Christian Busin, 25.05.2012
Substituts: McDonalds



     ►   Easy Morning strategy

     ►   Range of breakfast meals: Croissant, toasts, drinks

     ►   Aims directly at market shares of retail bakeries




19       Christian Busin, 25.05.2012
Substituts: Bretzelkönig



     ►   Offers pretzels, sandwiches, hot dogs

     ►   Point of sale: highly frequented places (railway station)

     ►   High quality, high price strategy

     ►   Targets at commuters




20       Christian Busin, 25.05.2012
Potential Entrants: Paul



     ►   French boulangerie chain from Lille

     ►   449 franchises worldwide in 27 countries

     ►   140 different kind of bread

     ►   Strategy: bakery-based fast-casual coffee

     ►   Products centrally produced in France and deep-frozen delivered to the branches




     ►   Switzerland: Naville with franchise rights

     ►   4 branches in 2008, ambitious plans

     ►   All closed down by the end of 2009


21       Christian Busin, 25.05.2012
Potential Entrants: Kamps



     ►   German retail bakery chain

     ►   Early 2000s: 2„000 branches in Germany and the Netherlands (Bakker Bart)

     ►   German market: determined by price

     ►   Financial difficulties and down-sizing




     ►   Newest strategy: KAMPS Backstube

         ►   Back to the roots

         ►   Self-made products




22       Christian Busin, 25.05.2012
Suppliers



     Flour

     ►   Main supplier: Swiss mills

         ►   Very concentrated market

         ►   Bakery industry not a big customer

         ►   Threat of forward integration

         ►   High bargaining power

     ►   Limitation of the power:

         ►   Strategy of product standardization by the SBKV (lowers switching costs)

         ►   Pistor (purchasing cooperative)


23       Christian Busin, 25.05.2012
Suppliers



     Labor

     ►   Well-skilled workers needed

     ►   High value of apprenticeships

     ►   Wage agreement between union and employers representatives

         ►   GAV, universally valid




     ►   High bargaining power of Labor




24       Christian Busin, 25.05.2012
Buyers



     ►   Very differentiated

     ►   Purchase only small quantities

     ►   But:

         ►   have qualitative alternative sources (Migros, Coop)

         ►   face only low switching cost

     ►   Medium bargaining power




25       Christian Busin, 25.05.2012
Corporate Social Responsibility



     ►   Many bakeries too small to be a political actor

     ►   However: local initiatives that show CSR

         ►   Procurement practice: organic ingredients, free-range eggs, sustainable palm oil
             e.g. Beck Keller: purchases its ingredients entirely from local farmers

         ►   Usage of resources: high power intensity of the baking process
             e.g. Bakery association of Obwalden: waterpower

         ►   Human resources: Educating apprentices as a social issue, extremely high share of
             apprentices in the bakery sector (12%)
             e.g. Sutter Begg: Rookie-Club




                                                                                  Porter and Kramer 2008
26       Christian Busin, 25.05.2012
Concluding remarks


►    The Swiss retail bakery market is at change:

     ►   Trend toward concentration

     ►   Competition from food retailer with high quality strategy



►    However: still very much fragmented

►    Possible solution: Franchising!

     ►   Why not?

           • Insufficient financial resources

           • Locally driven bakery market?

           • Failure of such a strategy (Paul)



27    Christian Busin, 25.05.2012
Thanks for your attention!




28   Christian Busin, 25.05.2012

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Retail Bakery Market in Switzerland

  • 1. Retail Bakery Chains in Switzerland Christian Busin, 25.05.2012
  • 2. Agenda ► Introduction ► The Swiss bakery market ► Market Composition and Main Players ► Competitors ► Substitutes ► Potential Entrants ► Suppliers ► The role of corporate social responsibility ► Concluding remarks 2 Christian Busin, 25.05.2012
  • 3. Introduction ► Bread, pastries, chocolates… ► 2010: 49.3 kg of bread per capita ► More then 200 different kind of bread at sale ► Retail bakery vs. wholesale bakery ► Characteristics of the Swiss food market (Rudolph and Weber 2011): ► High value of quality ► High loyalty, importance of image 3 Christian Busin, 25.05.2012
  • 4. The Swiss Bakery Market ► Market volume 2011: 2.2 billion CHF ► Sales influenced by the World economic crisis ► Market in a maturity state Schweizerischer Bäckerei- und Konditoreiverband SBKV 2012 4 Christian Busin, 25.05.2012 Schweizerbrot 2012
  • 5. The Swiss Bakery Market ► A picture of the Swiss retail bakery market ► Main cost drivers (as share of total turnover) ► Employees 44-46% ► Ingredients 30% SBKV 2012 5 Christian Busin, 25.05.2012
  • 6. The Swiss Bakery Market ► Fragmented Market (Porter) ► Low overall entry barriers ► High transportation costs ► Diseconomies of scale ► Entry barriers for foreign competitors 6 Christian Busin, 25.05.2012
  • 7. Market Composition and Main Player Own figure 7 Christian Busin, 25.05.2012
  • 8. Main player: Goupe Aimé Pouly ► Headquartered in Geneva ► Several independent companies ► Pouly Tradition SA ► Boulangerie Polli ► Turnover of about 85 million CHF in 2007 ► Founder: Aimé Pouly PME 2007 8 Christian Busin, 25.05.2012
  • 9. Main player: Goupe Aimé Pouly ► Successful innovation: The Pain Paillasse ► Trademarked combination of flour ► Joint venture with Groupe Minoteries ► Franchise system: 1‟200 bakeries in Switzerland and 11 other countries in Europe sell the bread 9 Christian Busin, 25.05.2012
  • 10. Main player: Bäckerei Hug ► Biggest retail bakery chain in Central Switzerland ► 19 branches, specialized on bread and buns ► Central production in Lucerne ► Annual turnover 2011: 30 million CHF (1.5% market share) ► Family-owned in the 5th generation ► management bay-out in 2009 (Paul Phillip Hug) ► Retail business: focus on high quality and geographic area of Central Switzerland ► Wholesaling business: cost leadership, capacity utilization 10 Christian Busin, 25.05.2012
  • 11. Main player: BackWerk ► German company with 1 branch in Schaffhausen ► Self-Service ► Focus on price leadership ► Heavily depending on central points of sale 11 Christian Busin, 25.05.2012
  • 12. Main players: Summary of the generic strategies ► Focus strategy: high quality and particular segment (i.e. limited geographic market) ► Only BackWerk stands out (“real” bakery?) 12 Christian Busin, 25.05.2012
  • 13. Competitors ► Direct competitors in the bread market ► Food retailer ► Petrol station shops ► Substitutes and potential entrants ► McDonalds, Bretzelkönig ► Foreign Retail Bakery chains 13 Christian Busin, 25.05.2012
  • 14. Competitors: Migros ► Biggest Food retailer in Switzerland (26% market share in food) ► Own bakery: Jowa ► 792.8 million turnover 2011 ► 8 regional industrial and 90 in-store bakeries ► supplies Migros twice a day with fresh products ► Point of Sale: 623 supermarket and 150 petrol station shops ► Product range ► about 200 breads ► Relatively cheap standard breads to high quality products (Pain Création) ► Sustainability and CSR valued high 14 Christian Busin, 25.05.2012
  • 15. Competitors: Coop ► Second biggest food retailer (market share 22%) ► High-quality approach, implementation of a process that allows longer fermentation ► Operates 7 industrial and 35 in-store bakeries ► 230 products ► Point of sale: 557 supermarkets and 258 Coop Prontos ► Production strategy 2015 ► CSR issues 15 Christian Busin, 25.05.2012
  • 16. Competitors: Aldi ► Market entry 2005, 150 branches ► 8 different breads, all of them organic ► Relative cheap prices ► Automatic-baking oven as an innovation? 16 Christian Busin, 25.05.2012
  • 17. Illustrative Map of the Swiss Bread Market very specialized Average Retail Bakery the Product Range Specialization of somewhat specialized standard range Low High Quality Focus 17 Christian Busin, 25.05.2012
  • 18. Competitors: Petrol Station Shops ► Competitive advantages: long opening hours, good reachability ► Products final baked in-store ► Main players: ► Coop Pronto ► Migrol (Migros) ► BP ► Eni (Agip) ► Avec 18 Christian Busin, 25.05.2012
  • 19. Substituts: McDonalds ► Easy Morning strategy ► Range of breakfast meals: Croissant, toasts, drinks ► Aims directly at market shares of retail bakeries 19 Christian Busin, 25.05.2012
  • 20. Substituts: Bretzelkönig ► Offers pretzels, sandwiches, hot dogs ► Point of sale: highly frequented places (railway station) ► High quality, high price strategy ► Targets at commuters 20 Christian Busin, 25.05.2012
  • 21. Potential Entrants: Paul ► French boulangerie chain from Lille ► 449 franchises worldwide in 27 countries ► 140 different kind of bread ► Strategy: bakery-based fast-casual coffee ► Products centrally produced in France and deep-frozen delivered to the branches ► Switzerland: Naville with franchise rights ► 4 branches in 2008, ambitious plans ► All closed down by the end of 2009 21 Christian Busin, 25.05.2012
  • 22. Potential Entrants: Kamps ► German retail bakery chain ► Early 2000s: 2„000 branches in Germany and the Netherlands (Bakker Bart) ► German market: determined by price ► Financial difficulties and down-sizing ► Newest strategy: KAMPS Backstube ► Back to the roots ► Self-made products 22 Christian Busin, 25.05.2012
  • 23. Suppliers Flour ► Main supplier: Swiss mills ► Very concentrated market ► Bakery industry not a big customer ► Threat of forward integration ► High bargaining power ► Limitation of the power: ► Strategy of product standardization by the SBKV (lowers switching costs) ► Pistor (purchasing cooperative) 23 Christian Busin, 25.05.2012
  • 24. Suppliers Labor ► Well-skilled workers needed ► High value of apprenticeships ► Wage agreement between union and employers representatives ► GAV, universally valid ► High bargaining power of Labor 24 Christian Busin, 25.05.2012
  • 25. Buyers ► Very differentiated ► Purchase only small quantities ► But: ► have qualitative alternative sources (Migros, Coop) ► face only low switching cost ► Medium bargaining power 25 Christian Busin, 25.05.2012
  • 26. Corporate Social Responsibility ► Many bakeries too small to be a political actor ► However: local initiatives that show CSR ► Procurement practice: organic ingredients, free-range eggs, sustainable palm oil e.g. Beck Keller: purchases its ingredients entirely from local farmers ► Usage of resources: high power intensity of the baking process e.g. Bakery association of Obwalden: waterpower ► Human resources: Educating apprentices as a social issue, extremely high share of apprentices in the bakery sector (12%) e.g. Sutter Begg: Rookie-Club Porter and Kramer 2008 26 Christian Busin, 25.05.2012
  • 27. Concluding remarks ► The Swiss retail bakery market is at change: ► Trend toward concentration ► Competition from food retailer with high quality strategy ► However: still very much fragmented ► Possible solution: Franchising! ► Why not? • Insufficient financial resources • Locally driven bakery market? • Failure of such a strategy (Paul) 27 Christian Busin, 25.05.2012
  • 28. Thanks for your attention! 28 Christian Busin, 25.05.2012