This document discusses enterprise mobility and how companies can leverage mobile devices in the workplace. It notes that by 2016, 80% of the global population will have a mobile device and by 2014, 90% of companies will support corporate applications on personal mobile devices. While mobility promises increased productivity and employee satisfaction, it also presents perils like supporting multiple devices and securely accessing corporate data. The document outlines steps companies can take to establish policies, deploy mobile device management solutions, enable corporate email, and develop mobile applications to realize the benefits of enterprise mobility.

1. ID303 The New Workplace:
Unleashing the Power of
Enterprise Mobility
Chris Pepin IBM Mobile Technology Evangelist
© 2012 IBM Corporation

2. 80% of the current global
population will have a mobile
device by 2016
Source: IBM “Five in Five", Dec 2011
2 | © 2012 IBM Corporation

3. 90% of companies will support
corporate applications on personal
mobile devices by 2014
Source: Gartner Top Predictions for IT Organizations November, 2011
3 | © 2012 IBM Corporation

4. Promises
■ Work anywhere, anytime from any
device
■ Faster response time and increased
productivity
■ Employee satisfaction
4 | © 2012 IBM Corporation

5. Perils
■ Support for multiple device platforms
■ Secure access to corporate data
■ High costs
5 | © 2012 IBM Corporation

6. Enablers of a smarter workplace
6 | © 2012 IBM Corporation

7. Enterprise mobility: step-by-step
Establish corporate mobility policy
Deploy mobile device management
Enable corporate email
7 | © 2012 IBM Corporation

8. Establish corporate mobility policy
■ Corporate Policy: Is there a corporate policy that speaks to BYOD? Do I need
employees to sign an agreement with terms and conditions? What’s the policy
for mobile expense reimbursement and arrangements with mobile carriers?
■ Security and Compliance: What are the corporate security and compliance
requirements and how are they enforced?
■ Support: What devices are supported? How is support provided? Can I
leverage automation or self-service support to reduce costs?
8 | © 2012 IBM Corporation

9. Deploy mobile device management
■ Software that secures, monitors, manages and supports mobile devices
■ Over-the-air distribution of applications, data and configuration settings
■ Supports company-owned and employee-owned devices
■ Addresses the limitations of Microsoft ActiveSync
9 | © 2012 IBM Corporation

10. Mobile device management solutions
Source: Gartner Magic Quadrant for Mobile Device Management Software, April 2011
10 | © 2012 IBM Corporation

11. Tivoli Endpoint Manager
■ Safeguard Enterprise Data: Selectively wipe enterprise data when devices are
lost or stolen and configure and enforce passcode policies, encryption, VPN, and
more.
■ Flexible Management: Secure and manage employee- and corporate-owned
mobile devices using a combination of email-based and agent-based
management, while preserving the native device experience
■ Maintain Compliance: Automatically identify non-compliant devices and take
action by denying email access or by issuing user notifications until corrective
actions are implemented
■ Unified Infrastructure: Leverage a single infrastructure to manage and secure
all of your enterprise devices: smartphones, media tablets, desktops, laptops,
and servers
11 | © 2012 IBM Corporation

12. Enable corporate email
■ E-mail, contacts and calendar
■ Lotus® Domino®, Microsoft® Exchange
─ Lotus Traveler, Exchange ActiveSync, BlackBerry Enterprise Server, Good for Enterprise
■ Network connectivity
12 | © 2012 IBM Corporation

13. Moving beyond email to support
applications
13 | © 2012 IBM Corporation

14. Enterprise mobility: next steps
Application strategy
Develop applications
Deploy applications
14 | © 2012 IBM Corporation

15. Application strategy
■ Business to employee and business to consumer
■ Collaboration and social media
■ Business analytics
■ Line of business applications
■ Network and security considerations
15 | © 2012 IBM Corporation

16. Develop applications
■ Buy vs. build
■ Mobile application architectures
─ Native, web, hybrid, virtual
■ Development tools
─ XPages, Objective-C, Java
─ Mobile Enterprise Application Platform (MEAP)
16 | © 2012 IBM Corporation

17. Deploy applications
■ “Pushing” applications to devices
■ Public application store
■ Enterprise application store
17 | © 2012 IBM Corporation

18. Approach
Business Objectives
End User Scenarios
Corporate Culture
Corporate Policy
Information
Technology
18 | © 2012 IBM Corporation

19. Enterprise mobility at IBM
■ Corporate policy allows the use of
personally-owned devices
■ 100,000 employees with smartphone
and tablet access
■ Apple iOS®, Google Android® and RIM
BlackBerry® are the most popular
mobile platforms
■ Most employees pay a portion of
mobile expenses
■ Self-service support via social media
and “wisdom of the crowds”
19 | © 2012 IBM Corporation

20. 2012 trends to watch
■ Smartphones and 4G
■ Ultrabooks®
■ Microsoft Windows 8 and Windows Phone
■ Tablets
■ HTML5 applications
20 | © 2012 IBM Corporation

21. For more information
■ Tivoli Endpoint Manager for MDM
─ Stop by booth IBM20 in the product showcase for a demo
■ IBM Mobile Technology Preview
─ Stop by booth IBM35 in the product showcase for a demo
■ Try IBM mobile solutions for yourself
─ Lotus Greenhouse
─ Mobile application stores (Android Marketplace, Apple App Store, BlackBerry App World)
■ Engage your IBM sales representative
─ Software
─ Managed mobility services
21 | © 2012 IBM Corporation

22. Links
■ IBM Mobile Enterprise Services
─ ibm.com/services/mobility
■ FaceBook
─ facebook.com/ibmmobility
■ Slideshare
─ slideshare.net/ibmmobility
■ Twitter
─ twitter.com/ibmmobility
■ YouTube
─ youtube.com/ibmmobility
■ Blog
─ ibm.com/connections/blogs/ibmmobility
22 | © 2012 IBM Corporation

23. Thank you!
Chris Pepin
IBM Mobile Technology Evangelist
cpepin@us.ibm.com
chrispepin.com
23 | © 2012 IBM Corporation

24. Legal disclaimer
© IBM Corporation 2012. All Rights Reserved.
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