Memorándum de Entendimiento (MoU) entre Codelco y SQM
Affluent sales tools
1. AFFLUENT
Audience
AFFLUENT
Who are they?
Generally considered to be individuals with more than $75,000 in annual
head of household income and assets ranging from $100,000 to $1 million,
the Affluent Market is a prime target for most financial services firms:
• Affluent individuals require asset and income protection, as well as income
generation and estate planning assistance
• The mass Affluent Market has been characterized as saving more than they
spend and planning for the future
• While education funding may be a concern for these individuals, they
are not opposed to sharing the responsibility with their children
How are firms achieving success?
Because the Affluent Market is so sought after by so many financial services
organizations, it is critical that you differentiate yourself through a well
conceived value proposition. Here are the skill sets that have worked for
many managers:
Acumen: Advanced and Retirement Markets, Appropriate Firm Space
Producer segment: IXP 2+, Top Producers, Base Producer for Joint Work
Infrastructure recommended to support: Agency Sales Director/
Managing Associate, Agency Marketing Director, Agency Training Director
What materials are available?
Affluent individuals are a diverse group with a number of financial needs in
common. These may include:
ASSET AND FAMILY PROTECTION
ESTATE PLANNING/TRUSTS
INCOME PLANNING
In many cases, we’ve further categorized materials by not only need,
but engagement opportunities. For example, resources are available to
help you initiate a dialogue with Affluent prospects through approaches
featuring the Social Security Benefits Bridge, IRA Management, Healthcare
Expense Planning and Income Recovery.
AFFLUENT | MetLife 5
2. AFFLUENT
Need: ASSET AND FAMILY PROTECTION
Engagement Opportunity: DISABILITY INCOME INSURANCE
TRAINING MATERIALS
Producer Guide
• Help Protect Your Client’s Income: Approach Talk
Fulfillment Center: Order no. DIProtectingRep
Portal: Marketing and Sales > Client Decision Tools >
Disability Income Insurance Selector
MARKETING/PROSPECTING MATERIALS
Phone Script
Portal: Marketing and Sales > Client Decision Tools >
Disability Income Insurance Selector
Prospecting Letter
Portal: Marketing and Sales > Client Decision Tools >
Disability Income Insurance Selector
POINT-OF-SALE MATERIALS
Brochure
• Protecting Your Income: Approach Talk
Fulfillment Center: Order no. DIProtecting
Portal: Marketing and Sales > Client Decision Tools >
Disability Income Insurance Selector
Disability Income Insurance Selector
Portal: Marketing and Sales > Client Decision Tools >
Disability Income Insurance Selector
MetWINS
• Disability Income Insurance Selector
6 MetLife | AFFLUENT
3. AFFLUENT
Need: ASSET AND FAMILY PROTECTION
Engagement Opportunity: LONG-TERM CARE
TRAINING MATERIALS
Approach Tools
• LTCI: Approach Talk Producer Guide
Fulfillment Center: Order no. LTCProdApprTalk (exp 0511)
Portal: Products > Long-Term Care > LTCI Selector
Flash Training Presentation
• Long-Term Care Insurance Selector
Portal: Products > Long-Term Care > LTCI Selector > Flash
Producer Guide
• LTCI Selector
Fulfillment Center: Order no. LTCSelectGuide (exp 0711)
Portal: Products > Long-Term Care > LTCI Selector
MARKETING/PROSPECTING MATERIALS
PowerPoint
• LTCI: Approach Talk Consumer Seminar
Fulfillment Center: Order no. LTCSelectGuide (exp 0511)
Portal: Products > Long-Term Care > LTCI Selector
Prospecting Letter
• LTCI Selector
Fulfillment Center: Order no. LTCSelectProLtr (exp 1210)
Portal: Products > Long-Term Care > LTCI Selector> Prospecting Letter
POINT-OF-SALE MATERIALS
Back Room Technician (BRT)
Portal: Marketing and Sales > Sales Tools > Back Room Technician
Brochure
• LTCI: Approach Talk
Fulfillment Center: Order no. LTCTakingCare (exp 0511)
Portal: Products > Long-Term Care > LTCI Selector
Fact Finder
• LTCI Selector
Fulfillment Center: Order no. LTCSelectQuest (exp 0811)
Portal: Products > Long-Term Care > LTCI Selector > LTCI Selector with Enhancements
cont’d.
AFFLUENT | MetLife 7
4. AFFLUENT
Need: ASSET AND FAMILY PROTECTION
Engagement Opportunity: LONG-TERM CARE (cont’d.)
MetWINS
• LTCI Selector
PlanLab
• ETA (Estate Tax Analysis)
• ETC (Estate Tax Concepts)
• QPDA (Qualified Plan Distribution Analysis)
• WDA (Wealth Distribution Analysis)
Portal: Marketing and Sales > Sales Tools > PlanLab
Profiles Professional
Portal: Marketing and Sales > Sales Tools > Profiles
PowerPoint
• LTCI: Approach Talk Consumer Seminar
Fulfillment Center: Order no. LTCSelectGuide (exp 0511)
Portal: Products > Long-Term Care > LTCI Selector
Selector
• LTCI Selector
Fulfillment Center: Order no. LTCSelectQuest (exp 0811)
Portal: Products > Long-Term Care > LTCI Selector > LTCI Selector with Enhancements
8 MetLife | AFFLUENT
5. AFFLUENT
Need: ESTATE PLANNING/TRUSTS
Engagement Opportunity: CHARITABLE PLANNING, CHARITABLE REMAINDER TRUSTS
(CRAT, CRUT), PRIVATE FOUNDATION
TRAINING MATERIALS
PowerPoint
• The Basics of Charitable Giving
Portal: Marketing and Sales > Advanced Markets > Charitable Giving
Producer Sales Guide
• Charitable Planning
Portal: Marketing and Sales > Advanced Markets > Charitable Giving
POINT-OF-SALE MATERIALS
Back Room Technician (BRT)
Portal: Marketing and Sales > Sales Tools > Back Room Technician
PlanLab
• ETA (Estate Tax Analysis)
• ETC (Estate Tax Concepts)
• QPDA (Qualified Plan Distribution Analysis)
• WDA (Wealth Distribution Analysis)
Portal: Marketing and Sales > Sales Tools > PlanLab
Profiles Professional
Portal: Marketing and Sales > Sales Tools > Profiles
Seminar
• A Sensible Approach to Creating a Legacy through Charitable Giving
Portal: Marketing and Sales > Advanced Markets > Charitable Giving
AFFLUENT | MetLife 9
6. AFFLUENT
Need: ESTATE PLANNING/TRUSTS
Engagement Opportunity: DYNASTY TRUST
TRAINING MATERIALS
Flash Training
• Core Story: Dynasty Trust
Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust
PowerPoint
• Dynasty Trust Wealth Creation Strategy
Portal: Marketing and Sales > Advanced Markets > Estate Planning >
Producer Development
Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust
Producer Guide
• Selling in the Estate Planning Marketplace
Portal: Marketing and Sales > Advanced Markets > Estate Planning >
Producer Development
POINT-OF-SALE MATERIALS
Back Room Technician (BRT)
Portal: Marketing and Sales > Sales Tools > Back Room Technician
Brochure
• Questions and Answers on Estate Planning: Core Stories
Portal: Marketing and Sales > Advanced Markets > Estate Planning > For Client Use
ePresentation
MetWINS
Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust
Fact Finder
• Core Story: Dynasty Trust
Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust
PlanLab
• ETA (Estate Tax Analysis)
• WDA (Wealth Distribution Analysis)
Portal: Marketing and Sales > Sales Tools > PlanLab
10 MetLife | AFFLUENT
7. AFFLUENT
Need: ESTATE PLANNING/TRUSTS
Engagement Opportunity: IRREVOCABLE LIFE INSURANCE TRUST (ILIT)
TRAINING MATERIALS
PowerPoint Presentation
• A Sensible Approach to Planning Your Estate
(1 slide, intended for inclusion in larger presentations)
Back Room Technician
Forefield
Portal: Marketing and Sales > Advanced Markets > Estate Planning >
Producer Development
POINT-OF-SALE MATERIALS
Back Room Technician (BRT)
Portal: Marketing and Sales > Sales Tools > Back Room Technician
ePresentation
MetWINS
PlanLab
• ETA (Estate Tax Analysis)
• ETC (Estate Tax Concepts)
• QPDA (Qualified Plan Distribution Analysis)
• WDA (Wealth Distribution Analysis)
Portal: Marketing and Sales > Sales Tools > PlanLab
Profiles Professional
Portal: Marketing and Sales > Sales Tools > Profiles
AFFLUENT | MetLife 11
10. AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: HEALTHCARE
TRAINING MATERIALS
Producer Guide
• Understanding Retirement Healthcare Costs
Portal: Marketing and Sales > Retirement Center > Retirement Healthcare
POINT-OF-SALE MATERIALS
Brochure
• Understanding Retirement Healthcare Costs
Portal: Marketing and Sales > Retirement Center > Retirement Healthcare
Seminar
• Understanding Retirement Healthcare Costs
Portal: Marketing and Sales > Retirement Center > Retirement Healthcare
14 MetLife | AFFLUENT
11. AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: INCOME RECOVERY
MARKETING/PROSPECTING MATERIALS
e-Relationship
• Storyboard
• Checklist
• Article
• Newsletter
Prospecting Letter
• Income Recovery
Portal: Marketing and Sales > Sales Concepts > Approaching Retirement
AFFLUENT | MetLife 15
12. AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: IRA MANAGEMENT
TRAINING MATERIALS
Fact Finder
• IRA Distribution
Portal: Products > Life Insurance > Sales Concepts > Core Stories > IRA Funded Life
Producer Guide
• How to Find IRA Rollover Opportunities
Portal: Marketing and Sales > Retirement Center > IRA
• IRA Funded Life
Portal: Products > Life Insurance > Sales Concepts > Core Stories > IRA Funded Life
• Understanding Lump Sum Distributions, Stretch IRAs, 72(t) and (q)
Portal: Marketing and Sales > Retirement Center > IRA
MARKETING/PROSPECTING MATERIALS
e-Relationship
• Storyboard
• Checklist
• Article
• Newsletter
Flyer
• IRA/Qualified Plan Positioning
Portal: Products > Life Insurance > Sales Concepts > Core Stories > IRA Funded Life
• Rolling Over to an IRA Might Be the Right Choice for You
Portal: Marketing and Sales > Retirement Center > IRA
Phone Scripts
• ERWEC
(available for ages 50, 55, 59½ and 70½)
Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
Legislative Birthdays
Prospecting Letters
• Legislative Birthday Letters
(available for ages 50, 55, 59½ and 70½)
Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
Legislative Birthdays
• Lump Sum Distribution
MetDirect/NEFDirect (transitioning to Online Marketing Center)
cont’d.
16 MetLife | AFFLUENT
13. AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: IRA MANAGEMENT (cont’d.)
POINT-OF-SALE MATERIALS
Back Room Technician (BRT)
Portal: Marketing and Sales > Sales Tools > Back Room Technician
Brochures
• IRA, I’m Ready to Act
Portal: Marketing and Sales > Retirement Center > IRA
• Planning Your Retirement Income Mix
(available for ages 50, 55, 59½, and 70½)
Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
Legislative Birthdays
MetWINS
PlanLab
• QPDA (Qualified Plan Distribution Analysis)
Portal: Marketing and Sales > Sales Tools > PlanLab
Profiles Professional
Portal: Marketing and Sales > Sales Tools > Profiles
Seminar
• IRA, I’m Ready to Act
Portal: Marketing and Sales > Retirement Center > IRA
AFFLUENT | MetLife 17
14. AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: LIFE INSURANCE
TRAINING MATERIALS
Flash Training
• Supplemental Income
Portal: Products > Life Insurance > Sales Concepts > Supplemental Income
PowerPoint
• Supplemental Income Producer Presentation
Portal: Products > Life Insurance > Sales Concepts > Supplemental Income
Producer Guide
• Supplemental Income
Portal: Products > Life Insurance > Sales Concepts > Supplemental Income
Fact Finder
• Supplemental Income
Portal: Products > Life Insurance > Sales Concepts > Supplemental Income
MARKETING/PROSPECTING MATERIALS
Prospecting Client Flyer
• Supplemental Income
Fulfillment Center: Order no. CLVL21124
Portal: Products > Life Insurance > Sales Concepts > Supplemental Income
POINT-OF-SALE MATERIALS
Back Room Technician (BRT)
Portal: Marketing and Sales > Sales Tools > Back Room Technician
Brochure
• Supplemental Income
Fulfillment Center: Order no. CLVL20279
Portal: Products > Life Insurance > Sales Concepts > Supplemental Income
ePresentation
• Supplemental Income
MetWINS
Portal: Products > Life Insurance > Sales Concepts > Supplemental Income
cont’d.
18 MetLife | AFFLUENT
15. AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: LIFE INSURANCE (cont’d.)
PlanLab
• ETA (Estate Tax Analysis)
• ETC (Estate Tax Concepts)
• QPDA (Qualified Plan Distribution Analysis)
• WDA (Wealth Distribution Analysis)
Portal: Marketing and Sales > Sales Tools > PlanLab
Profiles Professional
Portal: Marketing and Sales > Sales Tools > Profiles
AFFLUENT | MetLife 19
16. AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: PRODUCT ALLOCATION
TRAINING MATERIALS
PowerPoint
• Fugent Presentation
(for presentation by your Annuity Wholesaler)
Annuity Sales Desk: MAX
MARKETING/PROSPECTING MATERIALS
Prospecting Letter
• Retirement Income Selector
Online Marketing Center
POINT-OF-SALE MATERIALS
Back Room Technician (BRT)
Portal: Marketing and Sales > Sales Tools > Back Room Technician
Fact Finder
• (included as part of) Retirement Income Selector Questionnaire
Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector
PlanLab
• ETA (Estate Tax Analysis)
• ETC (Estate Tax Concepts)
• QPDA (Qualified Plan Distribution Analysis)
• WDA (Wealth Distribution Analysis)
Portal: Marketing and Sales > Sales Tools > PlanLab
Profiles Professional
Portal: Marketing and Sales > Sales Tools > Profiles
Sales Tool
• Understanding Safe Withdrawal Rates Slide Rule
Fulfillment Center: Order no. CLVA6922
Selector
• Planning Your Retirement Income Mix
Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector
(Paper Tool)
Portal: Marketing and Sales > Sales Tools > PlanLab
(Electronic Tool – coming October 2010)
Seminar
• Planning Your Retirement Income Mix
Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector
20 MetLife | AFFLUENT
17. AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: SOCIAL SECURITY
TRAINING MATERIALS
Producer Guide
• Technically Speaking: What You Need to Know about Social Security
Portal: Marketing and Sales > Retirement Center > Social Security
MARKETING/PROSPECTING MATERIALS
e-Relationship
• Storyboard
• Checklist
• Article
• Newsletter
Flyer
• The Right Time to Begin Social Security Benefits
(also known as the Social Security Benefits Bridge Annuity Sales Idea)
Portal: Marketing and Sales > Retirement Center > Social Security
Phone Script
• Age 62 ERWEC Legislative Birthday
Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
Legislative Birthdays > Age 62
Prospecting Letter
• Age 62 ERWEC Legislative Birthday
Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
Legislative Birthdays > Age 62
cont’d.
AFFLUENT | MetLife 21
18. AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: SOCIAL SECURITY (cont’d.)
POINT-OF-SALE MATERIALS
Back Room Technician (BRT)
Portal: Marketing and Sales > Sales Tools > Back Room Technician
Brochures
• Understanding Social Security
Portal: Marketing and Sales > Retirement Center > Social Security
• Planning Your Retirement Income Strategy: Your Opportunities at 62
Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
Legislative Birthdays > Age 62
MetWINS
Profiles Professional
Portal: Marketing and Sales > Sales Tools > Profiles
Seminars
• Understanding Social Security
Portal: Marketing and Sales > Retirement Center > Social Security
• Planning Your Retirement Income Mix
Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector
22 MetLife | AFFLUENT