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AFFLUENT
Audience
   AFFLUENT

   Who are they?
   Generally considered to be individuals with more than $75,000 in annual
   head of household income and assets ranging from $100,000 to $1 million,
   the Affluent Market is a prime target for most financial services firms:

   • Affluent individuals require asset and income protection, as well as income
    generation and estate planning assistance
   • The mass Affluent Market has been characterized as saving more than they
    spend and planning for the future
   • While education funding may be a concern for these individuals, they
    are not opposed to sharing the responsibility with their children

   How are firms achieving success?
   Because the Affluent Market is so sought after by so many financial services
   organizations, it is critical that you differentiate yourself through a well
   conceived value proposition. Here are the skill sets that have worked for
   many managers:

       Acumen: Advanced and Retirement Markets, Appropriate Firm Space
       Producer segment: IXP 2+, Top Producers, Base Producer for Joint Work
       Infrastructure recommended to support: Agency Sales Director/
       Managing Associate, Agency Marketing Director, Agency Training Director

   What materials are available?
   Affluent individuals are a diverse group with a number of financial needs in
   common. These may include:

                    ASSET AND FAMILY PROTECTION
                    ESTATE PLANNING/TRUSTS
                    INCOME PLANNING

   In many cases, we’ve further categorized materials by not only need,
   but engagement opportunities. For example, resources are available to
   help you initiate a dialogue with Affluent prospects through approaches
   featuring the Social Security Benefits Bridge, IRA Management, Healthcare
   Expense Planning and Income Recovery.




                                                          AFFLUENT   |   MetLife   5
AFFLUENT

           Need: ASSET AND FAMILY PROTECTION
           Engagement Opportunity: DISABILITY INCOME INSURANCE




               TRAINING MATERIALS
               Producer Guide
                  • Help Protect Your Client’s Income: Approach Talk
                              Fulfillment Center: Order no. DIProtectingRep
                              Portal: Marketing and Sales > Client Decision Tools >
                              Disability Income Insurance Selector

               MARKETING/PROSPECTING MATERIALS
               Phone Script
                              Portal: Marketing and Sales > Client Decision Tools >
                              Disability Income Insurance Selector
               Prospecting Letter
                              Portal: Marketing and Sales > Client Decision Tools >
                              Disability Income Insurance Selector

               POINT-OF-SALE MATERIALS
               Brochure
                  • Protecting Your Income: Approach Talk
                              Fulfillment Center: Order no. DIProtecting
                              Portal: Marketing and Sales > Client Decision Tools >
                              Disability Income Insurance Selector
               Disability Income Insurance Selector
                              Portal: Marketing and Sales > Client Decision Tools >
                              Disability Income Insurance Selector
               MetWINS
                  • Disability Income Insurance Selector




           6    MetLife   |   AFFLUENT
AFFLUENT
Need: ASSET AND FAMILY PROTECTION
Engagement Opportunity: LONG-TERM CARE




   TRAINING MATERIALS
   Approach Tools
      • LTCI: Approach Talk Producer Guide
                 Fulfillment Center: Order no. LTCProdApprTalk (exp 0511)
                 Portal: Products > Long-Term Care > LTCI Selector
   Flash Training Presentation
      • Long-Term Care Insurance Selector
                 Portal: Products > Long-Term Care > LTCI Selector > Flash
   Producer Guide
      • LTCI Selector
                 Fulfillment Center: Order no. LTCSelectGuide (exp 0711)
                 Portal: Products > Long-Term Care > LTCI Selector

   MARKETING/PROSPECTING MATERIALS
   PowerPoint
      • LTCI: Approach Talk Consumer Seminar
                 Fulfillment Center: Order no. LTCSelectGuide (exp 0511)
                 Portal: Products > Long-Term Care > LTCI Selector
   Prospecting Letter
      • LTCI Selector
                 Fulfillment Center: Order no. LTCSelectProLtr (exp 1210)
                 Portal: Products > Long-Term Care > LTCI Selector> Prospecting Letter

   POINT-OF-SALE MATERIALS
   Back Room Technician (BRT)
                 Portal: Marketing and Sales > Sales Tools > Back Room Technician
   Brochure
      • LTCI: Approach Talk
                 Fulfillment Center: Order no. LTCTakingCare (exp 0511)
                 Portal: Products > Long-Term Care > LTCI Selector
   Fact Finder
      • LTCI Selector
                 Fulfillment Center: Order no. LTCSelectQuest (exp 0811)
                 Portal: Products > Long-Term Care > LTCI Selector > LTCI Selector with Enhancements




                                                                                                   cont’d.




                                                                             AFFLUENT    |   MetLife    7
AFFLUENT

           Need: ASSET AND FAMILY PROTECTION
           Engagement Opportunity: LONG-TERM CARE (cont’d.)




               MetWINS
                  • LTCI Selector
               PlanLab
                  • ETA (Estate Tax Analysis)
                  • ETC (Estate Tax Concepts)
                  • QPDA (Qualified Plan Distribution Analysis)
                  • WDA (Wealth Distribution Analysis)
                              Portal: Marketing and Sales > Sales Tools > PlanLab
               Profiles Professional
                              Portal: Marketing and Sales > Sales Tools > Profiles
               PowerPoint
                  • LTCI: Approach Talk Consumer Seminar
                              Fulfillment Center: Order no. LTCSelectGuide (exp 0511)
                              Portal: Products > Long-Term Care > LTCI Selector
               Selector
                  • LTCI Selector
                              Fulfillment Center: Order no. LTCSelectQuest (exp 0811)
                              Portal: Products > Long-Term Care > LTCI Selector > LTCI Selector with Enhancements




           8    MetLife   |   AFFLUENT
AFFLUENT
Need: ESTATE PLANNING/TRUSTS
Engagement Opportunity: CHARITABLE PLANNING, CHARITABLE REMAINDER TRUSTS
(CRAT, CRUT), PRIVATE FOUNDATION



   TRAINING MATERIALS
   PowerPoint
      • The Basics of Charitable Giving
              Portal: Marketing and Sales > Advanced Markets > Charitable Giving
   Producer Sales Guide
      • Charitable Planning
              Portal: Marketing and Sales > Advanced Markets > Charitable Giving

   POINT-OF-SALE MATERIALS
   Back Room Technician (BRT)
              Portal: Marketing and Sales > Sales Tools > Back Room Technician
   PlanLab
      • ETA (Estate Tax Analysis)
      • ETC (Estate Tax Concepts)
      • QPDA (Qualified Plan Distribution Analysis)
      • WDA (Wealth Distribution Analysis)
              Portal: Marketing and Sales > Sales Tools > PlanLab
   Profiles Professional
              Portal: Marketing and Sales > Sales Tools > Profiles
   Seminar
      • A Sensible Approach to Creating a Legacy through Charitable Giving
              Portal: Marketing and Sales > Advanced Markets > Charitable Giving




                                                                         AFFLUENT   |   MetLife   9
AFFLUENT

           Need: ESTATE PLANNING/TRUSTS
           Engagement Opportunity: DYNASTY TRUST




                TRAINING MATERIALS
                Flash Training
                   • Core Story: Dynasty Trust
                               Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust
                PowerPoint
                   • Dynasty Trust Wealth Creation Strategy
                               Portal: Marketing and Sales > Advanced Markets > Estate Planning >
                               Producer Development
                               Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust
                Producer Guide
                   • Selling in the Estate Planning Marketplace
                               Portal: Marketing and Sales > Advanced Markets > Estate Planning >
                               Producer Development

                POINT-OF-SALE MATERIALS
                Back Room Technician (BRT)
                               Portal: Marketing and Sales > Sales Tools > Back Room Technician
                Brochure
                   • Questions and Answers on Estate Planning: Core Stories
                               Portal: Marketing and Sales > Advanced Markets > Estate Planning > For Client Use
                ePresentation
                               MetWINS
                               Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust
                Fact Finder
                   • Core Story: Dynasty Trust
                               Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust
                PlanLab
                   • ETA (Estate Tax Analysis)
                   • WDA (Wealth Distribution Analysis)
                               Portal: Marketing and Sales > Sales Tools > PlanLab




           10    MetLife   |   AFFLUENT
AFFLUENT
Need: ESTATE PLANNING/TRUSTS
Engagement Opportunity: IRREVOCABLE LIFE INSURANCE TRUST (ILIT)




   TRAINING MATERIALS
   PowerPoint Presentation
      • A Sensible Approach to Planning Your Estate
        (1 slide, intended for inclusion in larger presentations)
              Back Room Technician
              Forefield
              Portal: Marketing and Sales > Advanced Markets > Estate Planning >
              Producer Development

   POINT-OF-SALE MATERIALS
   Back Room Technician (BRT)
              Portal: Marketing and Sales > Sales Tools > Back Room Technician
   ePresentation
              MetWINS
   PlanLab
      • ETA (Estate Tax Analysis)
      • ETC (Estate Tax Concepts)
      • QPDA (Qualified Plan Distribution Analysis)
      • WDA (Wealth Distribution Analysis)
              Portal: Marketing and Sales > Sales Tools > PlanLab
   Profiles Professional
              Portal: Marketing and Sales > Sales Tools > Profiles




                                                                         AFFLUENT   |   MetLife   11
AFFLUENT

           Need: ESTATE PLANNING/TRUSTS
           Engagement Opportunity: SPOUSAL LIFETIME ACCESS TRUST (SLAT)




                TRAINING MATERIALS
                Flash Training Presentation
                               Portal: Products > Life Insurance > Sales Concepts > Core Stories > Spousal Lifetime
                               Access Trust
                Producer Guide
                               Portal: Products > Life Insurance > Sales Concepts > Core Stories > Spousal Lifetime
                               Access Trust

                POINT-OF-SALE MATERIALS
                ePresentation
                               MetWINS
                               Portal: Products > Life Insurance > Sales Concepts > Core Stories > Spousal Lifetime
                               Access Trust
                PlanLab
                   • ETA (Estate Tax Analysis)
                   • WDA (Wealth Distribution Analysis)
                               Portal: Marketing and Sales > Sales Tools > PlanLab




           12    MetLife   |   AFFLUENT
AFFLUENT
Need: ESTATE PLANNING/TRUSTS
Engagement Opportunity: WEALTH PLANNING, ASSET PROTECTION AND DISTRIBUTION




   TRAINING MATERIALS
   Flash Training
      • Wealth Management Services Website User Guide
                 Portal: Products > Advisory > Wealth Management Services
                 Wealth Management Services Website: Broker-Dealer Homepage > Shortcuts >
                 Learning On Demand
   PowerPoint
      • Wealth Management Services Client Presentation
                 Portal: Products > Advisory > Wealth Management Services
   Producer Guide
      • Wealth Management Services Product Overview
                 Portal: Products > Advisory > Wealth Management Services

   MARKETING/PROSPECTING MATERIALS
   Prospecting Flyer
                 Portal: Products > Advisory > Wealth Management Services > Advisor Select
   Prospecting Letter
                 Portal: Products > Advisory > Wealth Management Services > Advisor Select

   POINT-OF-SALE MATERIALS
   Brochures
        (available for Advisor Select, Advisor Select Premier Portfolios, Advisor Select Premier, Fund
        Select, Fund Select Premier, Manager Select Premier, Manager Select, WMS Compliance)
                 Portal: Products > Advisory > Wealth Management Services
   e-Relationship
      • Storyboard
      • Checklist
      • Article
      • Newsletter
   Fact Finder
      • Client Profile and Sustainability Questionnaire
                 Wealth Management Services Website: Advisor Port
   Seminar PowerPoint
      • Wealth Management Services Client Presentation
                 Portal: Products > Advisory > Wealth Management Services




                                                                             AFFLUENT   |   MetLife   13
AFFLUENT

           Need: INCOME PLANNING
           Engagement Opportunity: HEALTHCARE




                TRAINING MATERIALS
                Producer Guide
                   • Understanding Retirement Healthcare Costs
                               Portal: Marketing and Sales > Retirement Center > Retirement Healthcare

                POINT-OF-SALE MATERIALS
                Brochure
                   • Understanding Retirement Healthcare Costs
                               Portal: Marketing and Sales > Retirement Center > Retirement Healthcare
                Seminar
                   • Understanding Retirement Healthcare Costs
                               Portal: Marketing and Sales > Retirement Center > Retirement Healthcare




           14    MetLife   |   AFFLUENT
AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: INCOME RECOVERY




   MARKETING/PROSPECTING MATERIALS
   e-Relationship
      • Storyboard
      • Checklist
      • Article
      • Newsletter
   Prospecting Letter
      • Income Recovery
              Portal: Marketing and Sales > Sales Concepts > Approaching Retirement




                                                                        AFFLUENT   |   MetLife   15
AFFLUENT

           Need: INCOME PLANNING
           Engagement Opportunity: IRA MANAGEMENT




                TRAINING MATERIALS
                Fact Finder
                   • IRA Distribution
                               Portal: Products > Life Insurance > Sales Concepts > Core Stories > IRA Funded Life
                Producer Guide
                   • How to Find IRA Rollover Opportunities
                               Portal: Marketing and Sales > Retirement Center > IRA
                   • IRA Funded Life
                               Portal: Products > Life Insurance > Sales Concepts > Core Stories > IRA Funded Life
                   • Understanding Lump Sum Distributions, Stretch IRAs, 72(t) and (q)
                               Portal: Marketing and Sales > Retirement Center > IRA

                MARKETING/PROSPECTING MATERIALS
                e-Relationship
                   • Storyboard
                   • Checklist
                   • Article
                   • Newsletter
                Flyer
                   • IRA/Qualified Plan Positioning
                               Portal: Products > Life Insurance > Sales Concepts > Core Stories > IRA Funded Life
                   • Rolling Over to an IRA Might Be the Right Choice for You
                               Portal: Marketing and Sales > Retirement Center > IRA
                Phone Scripts
                   • ERWEC
                        (available for ages 50, 55, 59½ and 70½)
                               Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
                               Legislative Birthdays
                Prospecting Letters
                   • Legislative Birthday Letters
                        (available for ages 50, 55, 59½ and 70½)
                               Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
                               Legislative Birthdays
                   • Lump Sum Distribution
                               MetDirect/NEFDirect (transitioning to Online Marketing Center)



                                                                                                               cont’d.




           16    MetLife   |   AFFLUENT
AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: IRA MANAGEMENT (cont’d.)




   POINT-OF-SALE MATERIALS
   Back Room Technician (BRT)
               Portal: Marketing and Sales > Sales Tools > Back Room Technician
   Brochures
      • IRA, I’m Ready to Act
               Portal: Marketing and Sales > Retirement Center > IRA
      • Planning Your Retirement Income Mix
        (available for ages 50, 55, 59½, and 70½)
               Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
               Legislative Birthdays
   MetWINS

   PlanLab
      • QPDA (Qualified Plan Distribution Analysis)
               Portal: Marketing and Sales > Sales Tools > PlanLab
   Profiles Professional
               Portal: Marketing and Sales > Sales Tools > Profiles
   Seminar
      • IRA, I’m Ready to Act
               Portal: Marketing and Sales > Retirement Center > IRA




                                                                          AFFLUENT   |   MetLife   17
AFFLUENT

           Need: INCOME PLANNING
           Engagement Opportunity: LIFE INSURANCE




                TRAINING MATERIALS
                Flash Training
                   • Supplemental Income
                               Portal: Products > Life Insurance > Sales Concepts > Supplemental Income
                PowerPoint
                   • Supplemental Income Producer Presentation
                               Portal: Products > Life Insurance > Sales Concepts > Supplemental Income
                Producer Guide
                   • Supplemental Income
                               Portal: Products > Life Insurance > Sales Concepts > Supplemental Income
                Fact Finder
                   • Supplemental Income
                               Portal: Products > Life Insurance > Sales Concepts > Supplemental Income

                MARKETING/PROSPECTING MATERIALS
                Prospecting Client Flyer
                   • Supplemental Income
                               Fulfillment Center: Order no. CLVL21124
                               Portal: Products > Life Insurance > Sales Concepts > Supplemental Income

                POINT-OF-SALE MATERIALS
                Back Room Technician (BRT)
                               Portal: Marketing and Sales > Sales Tools > Back Room Technician
                Brochure
                   • Supplemental Income
                               Fulfillment Center: Order no. CLVL20279
                               Portal: Products > Life Insurance > Sales Concepts > Supplemental Income
                ePresentation
                   • Supplemental Income
                               MetWINS
                               Portal: Products > Life Insurance > Sales Concepts > Supplemental Income




                                                                                                          cont’d.




           18    MetLife   |   AFFLUENT
AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: LIFE INSURANCE (cont’d.)




   PlanLab
      • ETA (Estate Tax Analysis)
      • ETC (Estate Tax Concepts)
      • QPDA (Qualified Plan Distribution Analysis)
      • WDA (Wealth Distribution Analysis)
              Portal: Marketing and Sales > Sales Tools > PlanLab
   Profiles Professional
              Portal: Marketing and Sales > Sales Tools > Profiles




                                                                     AFFLUENT   |   MetLife   19
AFFLUENT

           Need: INCOME PLANNING
           Engagement Opportunity: PRODUCT ALLOCATION




                TRAINING MATERIALS
                PowerPoint
                   • Fugent Presentation
                     (for presentation by your Annuity Wholesaler)
                               Annuity Sales Desk: MAX

                MARKETING/PROSPECTING MATERIALS
                Prospecting Letter
                   • Retirement Income Selector
                               Online Marketing Center

                POINT-OF-SALE MATERIALS
                Back Room Technician (BRT)
                               Portal: Marketing and Sales > Sales Tools > Back Room Technician
                Fact Finder
                   • (included as part of) Retirement Income Selector Questionnaire
                               Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector
                PlanLab
                   • ETA (Estate Tax Analysis)
                   • ETC (Estate Tax Concepts)
                   • QPDA (Qualified Plan Distribution Analysis)
                   • WDA (Wealth Distribution Analysis)
                               Portal: Marketing and Sales > Sales Tools > PlanLab
                Profiles Professional
                               Portal: Marketing and Sales > Sales Tools > Profiles
                Sales Tool
                   • Understanding Safe Withdrawal Rates Slide Rule
                               Fulfillment Center: Order no. CLVA6922
                Selector
                   • Planning Your Retirement Income Mix
                               Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector
                               (Paper Tool)
                               Portal: Marketing and Sales > Sales Tools > PlanLab
                               (Electronic Tool – coming October 2010)
                Seminar
                   • Planning Your Retirement Income Mix
                               Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector




           20    MetLife   |   AFFLUENT
AFFLUENT
Need: INCOME PLANNING
Engagement Opportunity: SOCIAL SECURITY




   TRAINING MATERIALS
   Producer Guide
      • Technically Speaking: What You Need to Know about Social Security
                 Portal: Marketing and Sales > Retirement Center > Social Security

   MARKETING/PROSPECTING MATERIALS
   e-Relationship
      • Storyboard
      • Checklist
      • Article
      • Newsletter
   Flyer
      • The Right Time to Begin Social Security Benefits
           (also known as the Social Security Benefits Bridge Annuity Sales Idea)
                 Portal: Marketing and Sales > Retirement Center > Social Security
   Phone Script
      • Age 62 ERWEC Legislative Birthday
                 Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
                 Legislative Birthdays > Age 62
   Prospecting Letter
      • Age 62 ERWEC Legislative Birthday
                 Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
                 Legislative Birthdays > Age 62




                                                                                                    cont’d.




                                                                               AFFLUENT   |   MetLife   21
AFFLUENT

           Need: INCOME PLANNING
           Engagement Opportunity: SOCIAL SECURITY (cont’d.)




                POINT-OF-SALE MATERIALS
                Back Room Technician (BRT)
                               Portal: Marketing and Sales > Sales Tools > Back Room Technician
                Brochures
                   • Understanding Social Security
                               Portal: Marketing and Sales > Retirement Center > Social Security
                   • Planning Your Retirement Income Strategy: Your Opportunities at 62
                               Portal: Marketing and Sales > Lead Generation Programs > ERWEC >
                               Legislative Birthdays > Age 62
                MetWINS

                Profiles Professional
                               Portal: Marketing and Sales > Sales Tools > Profiles
                Seminars
                   • Understanding Social Security
                               Portal: Marketing and Sales > Retirement Center > Social Security
                   • Planning Your Retirement Income Mix
                               Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector




           22    MetLife   |   AFFLUENT

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Affluent sales tools

  • 1. AFFLUENT Audience AFFLUENT Who are they? Generally considered to be individuals with more than $75,000 in annual head of household income and assets ranging from $100,000 to $1 million, the Affluent Market is a prime target for most financial services firms: • Affluent individuals require asset and income protection, as well as income generation and estate planning assistance • The mass Affluent Market has been characterized as saving more than they spend and planning for the future • While education funding may be a concern for these individuals, they are not opposed to sharing the responsibility with their children How are firms achieving success? Because the Affluent Market is so sought after by so many financial services organizations, it is critical that you differentiate yourself through a well conceived value proposition. Here are the skill sets that have worked for many managers: Acumen: Advanced and Retirement Markets, Appropriate Firm Space Producer segment: IXP 2+, Top Producers, Base Producer for Joint Work Infrastructure recommended to support: Agency Sales Director/ Managing Associate, Agency Marketing Director, Agency Training Director What materials are available? Affluent individuals are a diverse group with a number of financial needs in common. These may include: ASSET AND FAMILY PROTECTION ESTATE PLANNING/TRUSTS INCOME PLANNING In many cases, we’ve further categorized materials by not only need, but engagement opportunities. For example, resources are available to help you initiate a dialogue with Affluent prospects through approaches featuring the Social Security Benefits Bridge, IRA Management, Healthcare Expense Planning and Income Recovery. AFFLUENT | MetLife 5
  • 2. AFFLUENT Need: ASSET AND FAMILY PROTECTION Engagement Opportunity: DISABILITY INCOME INSURANCE TRAINING MATERIALS Producer Guide • Help Protect Your Client’s Income: Approach Talk Fulfillment Center: Order no. DIProtectingRep Portal: Marketing and Sales > Client Decision Tools > Disability Income Insurance Selector MARKETING/PROSPECTING MATERIALS Phone Script Portal: Marketing and Sales > Client Decision Tools > Disability Income Insurance Selector Prospecting Letter Portal: Marketing and Sales > Client Decision Tools > Disability Income Insurance Selector POINT-OF-SALE MATERIALS Brochure • Protecting Your Income: Approach Talk Fulfillment Center: Order no. DIProtecting Portal: Marketing and Sales > Client Decision Tools > Disability Income Insurance Selector Disability Income Insurance Selector Portal: Marketing and Sales > Client Decision Tools > Disability Income Insurance Selector MetWINS • Disability Income Insurance Selector 6 MetLife | AFFLUENT
  • 3. AFFLUENT Need: ASSET AND FAMILY PROTECTION Engagement Opportunity: LONG-TERM CARE TRAINING MATERIALS Approach Tools • LTCI: Approach Talk Producer Guide Fulfillment Center: Order no. LTCProdApprTalk (exp 0511) Portal: Products > Long-Term Care > LTCI Selector Flash Training Presentation • Long-Term Care Insurance Selector Portal: Products > Long-Term Care > LTCI Selector > Flash Producer Guide • LTCI Selector Fulfillment Center: Order no. LTCSelectGuide (exp 0711) Portal: Products > Long-Term Care > LTCI Selector MARKETING/PROSPECTING MATERIALS PowerPoint • LTCI: Approach Talk Consumer Seminar Fulfillment Center: Order no. LTCSelectGuide (exp 0511) Portal: Products > Long-Term Care > LTCI Selector Prospecting Letter • LTCI Selector Fulfillment Center: Order no. LTCSelectProLtr (exp 1210) Portal: Products > Long-Term Care > LTCI Selector> Prospecting Letter POINT-OF-SALE MATERIALS Back Room Technician (BRT) Portal: Marketing and Sales > Sales Tools > Back Room Technician Brochure • LTCI: Approach Talk Fulfillment Center: Order no. LTCTakingCare (exp 0511) Portal: Products > Long-Term Care > LTCI Selector Fact Finder • LTCI Selector Fulfillment Center: Order no. LTCSelectQuest (exp 0811) Portal: Products > Long-Term Care > LTCI Selector > LTCI Selector with Enhancements cont’d. AFFLUENT | MetLife 7
  • 4. AFFLUENT Need: ASSET AND FAMILY PROTECTION Engagement Opportunity: LONG-TERM CARE (cont’d.) MetWINS • LTCI Selector PlanLab • ETA (Estate Tax Analysis) • ETC (Estate Tax Concepts) • QPDA (Qualified Plan Distribution Analysis) • WDA (Wealth Distribution Analysis) Portal: Marketing and Sales > Sales Tools > PlanLab Profiles Professional Portal: Marketing and Sales > Sales Tools > Profiles PowerPoint • LTCI: Approach Talk Consumer Seminar Fulfillment Center: Order no. LTCSelectGuide (exp 0511) Portal: Products > Long-Term Care > LTCI Selector Selector • LTCI Selector Fulfillment Center: Order no. LTCSelectQuest (exp 0811) Portal: Products > Long-Term Care > LTCI Selector > LTCI Selector with Enhancements 8 MetLife | AFFLUENT
  • 5. AFFLUENT Need: ESTATE PLANNING/TRUSTS Engagement Opportunity: CHARITABLE PLANNING, CHARITABLE REMAINDER TRUSTS (CRAT, CRUT), PRIVATE FOUNDATION TRAINING MATERIALS PowerPoint • The Basics of Charitable Giving Portal: Marketing and Sales > Advanced Markets > Charitable Giving Producer Sales Guide • Charitable Planning Portal: Marketing and Sales > Advanced Markets > Charitable Giving POINT-OF-SALE MATERIALS Back Room Technician (BRT) Portal: Marketing and Sales > Sales Tools > Back Room Technician PlanLab • ETA (Estate Tax Analysis) • ETC (Estate Tax Concepts) • QPDA (Qualified Plan Distribution Analysis) • WDA (Wealth Distribution Analysis) Portal: Marketing and Sales > Sales Tools > PlanLab Profiles Professional Portal: Marketing and Sales > Sales Tools > Profiles Seminar • A Sensible Approach to Creating a Legacy through Charitable Giving Portal: Marketing and Sales > Advanced Markets > Charitable Giving AFFLUENT | MetLife 9
  • 6. AFFLUENT Need: ESTATE PLANNING/TRUSTS Engagement Opportunity: DYNASTY TRUST TRAINING MATERIALS Flash Training • Core Story: Dynasty Trust Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust PowerPoint • Dynasty Trust Wealth Creation Strategy Portal: Marketing and Sales > Advanced Markets > Estate Planning > Producer Development Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust Producer Guide • Selling in the Estate Planning Marketplace Portal: Marketing and Sales > Advanced Markets > Estate Planning > Producer Development POINT-OF-SALE MATERIALS Back Room Technician (BRT) Portal: Marketing and Sales > Sales Tools > Back Room Technician Brochure • Questions and Answers on Estate Planning: Core Stories Portal: Marketing and Sales > Advanced Markets > Estate Planning > For Client Use ePresentation MetWINS Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust Fact Finder • Core Story: Dynasty Trust Portal: Products > Life Insurance > Sales Concepts > Core Stories > Dynasty Trust PlanLab • ETA (Estate Tax Analysis) • WDA (Wealth Distribution Analysis) Portal: Marketing and Sales > Sales Tools > PlanLab 10 MetLife | AFFLUENT
  • 7. AFFLUENT Need: ESTATE PLANNING/TRUSTS Engagement Opportunity: IRREVOCABLE LIFE INSURANCE TRUST (ILIT) TRAINING MATERIALS PowerPoint Presentation • A Sensible Approach to Planning Your Estate (1 slide, intended for inclusion in larger presentations) Back Room Technician Forefield Portal: Marketing and Sales > Advanced Markets > Estate Planning > Producer Development POINT-OF-SALE MATERIALS Back Room Technician (BRT) Portal: Marketing and Sales > Sales Tools > Back Room Technician ePresentation MetWINS PlanLab • ETA (Estate Tax Analysis) • ETC (Estate Tax Concepts) • QPDA (Qualified Plan Distribution Analysis) • WDA (Wealth Distribution Analysis) Portal: Marketing and Sales > Sales Tools > PlanLab Profiles Professional Portal: Marketing and Sales > Sales Tools > Profiles AFFLUENT | MetLife 11
  • 8. AFFLUENT Need: ESTATE PLANNING/TRUSTS Engagement Opportunity: SPOUSAL LIFETIME ACCESS TRUST (SLAT) TRAINING MATERIALS Flash Training Presentation Portal: Products > Life Insurance > Sales Concepts > Core Stories > Spousal Lifetime Access Trust Producer Guide Portal: Products > Life Insurance > Sales Concepts > Core Stories > Spousal Lifetime Access Trust POINT-OF-SALE MATERIALS ePresentation MetWINS Portal: Products > Life Insurance > Sales Concepts > Core Stories > Spousal Lifetime Access Trust PlanLab • ETA (Estate Tax Analysis) • WDA (Wealth Distribution Analysis) Portal: Marketing and Sales > Sales Tools > PlanLab 12 MetLife | AFFLUENT
  • 9. AFFLUENT Need: ESTATE PLANNING/TRUSTS Engagement Opportunity: WEALTH PLANNING, ASSET PROTECTION AND DISTRIBUTION TRAINING MATERIALS Flash Training • Wealth Management Services Website User Guide Portal: Products > Advisory > Wealth Management Services Wealth Management Services Website: Broker-Dealer Homepage > Shortcuts > Learning On Demand PowerPoint • Wealth Management Services Client Presentation Portal: Products > Advisory > Wealth Management Services Producer Guide • Wealth Management Services Product Overview Portal: Products > Advisory > Wealth Management Services MARKETING/PROSPECTING MATERIALS Prospecting Flyer Portal: Products > Advisory > Wealth Management Services > Advisor Select Prospecting Letter Portal: Products > Advisory > Wealth Management Services > Advisor Select POINT-OF-SALE MATERIALS Brochures (available for Advisor Select, Advisor Select Premier Portfolios, Advisor Select Premier, Fund Select, Fund Select Premier, Manager Select Premier, Manager Select, WMS Compliance) Portal: Products > Advisory > Wealth Management Services e-Relationship • Storyboard • Checklist • Article • Newsletter Fact Finder • Client Profile and Sustainability Questionnaire Wealth Management Services Website: Advisor Port Seminar PowerPoint • Wealth Management Services Client Presentation Portal: Products > Advisory > Wealth Management Services AFFLUENT | MetLife 13
  • 10. AFFLUENT Need: INCOME PLANNING Engagement Opportunity: HEALTHCARE TRAINING MATERIALS Producer Guide • Understanding Retirement Healthcare Costs Portal: Marketing and Sales > Retirement Center > Retirement Healthcare POINT-OF-SALE MATERIALS Brochure • Understanding Retirement Healthcare Costs Portal: Marketing and Sales > Retirement Center > Retirement Healthcare Seminar • Understanding Retirement Healthcare Costs Portal: Marketing and Sales > Retirement Center > Retirement Healthcare 14 MetLife | AFFLUENT
  • 11. AFFLUENT Need: INCOME PLANNING Engagement Opportunity: INCOME RECOVERY MARKETING/PROSPECTING MATERIALS e-Relationship • Storyboard • Checklist • Article • Newsletter Prospecting Letter • Income Recovery Portal: Marketing and Sales > Sales Concepts > Approaching Retirement AFFLUENT | MetLife 15
  • 12. AFFLUENT Need: INCOME PLANNING Engagement Opportunity: IRA MANAGEMENT TRAINING MATERIALS Fact Finder • IRA Distribution Portal: Products > Life Insurance > Sales Concepts > Core Stories > IRA Funded Life Producer Guide • How to Find IRA Rollover Opportunities Portal: Marketing and Sales > Retirement Center > IRA • IRA Funded Life Portal: Products > Life Insurance > Sales Concepts > Core Stories > IRA Funded Life • Understanding Lump Sum Distributions, Stretch IRAs, 72(t) and (q) Portal: Marketing and Sales > Retirement Center > IRA MARKETING/PROSPECTING MATERIALS e-Relationship • Storyboard • Checklist • Article • Newsletter Flyer • IRA/Qualified Plan Positioning Portal: Products > Life Insurance > Sales Concepts > Core Stories > IRA Funded Life • Rolling Over to an IRA Might Be the Right Choice for You Portal: Marketing and Sales > Retirement Center > IRA Phone Scripts • ERWEC (available for ages 50, 55, 59½ and 70½) Portal: Marketing and Sales > Lead Generation Programs > ERWEC > Legislative Birthdays Prospecting Letters • Legislative Birthday Letters (available for ages 50, 55, 59½ and 70½) Portal: Marketing and Sales > Lead Generation Programs > ERWEC > Legislative Birthdays • Lump Sum Distribution MetDirect/NEFDirect (transitioning to Online Marketing Center) cont’d. 16 MetLife | AFFLUENT
  • 13. AFFLUENT Need: INCOME PLANNING Engagement Opportunity: IRA MANAGEMENT (cont’d.) POINT-OF-SALE MATERIALS Back Room Technician (BRT) Portal: Marketing and Sales > Sales Tools > Back Room Technician Brochures • IRA, I’m Ready to Act Portal: Marketing and Sales > Retirement Center > IRA • Planning Your Retirement Income Mix (available for ages 50, 55, 59½, and 70½) Portal: Marketing and Sales > Lead Generation Programs > ERWEC > Legislative Birthdays MetWINS PlanLab • QPDA (Qualified Plan Distribution Analysis) Portal: Marketing and Sales > Sales Tools > PlanLab Profiles Professional Portal: Marketing and Sales > Sales Tools > Profiles Seminar • IRA, I’m Ready to Act Portal: Marketing and Sales > Retirement Center > IRA AFFLUENT | MetLife 17
  • 14. AFFLUENT Need: INCOME PLANNING Engagement Opportunity: LIFE INSURANCE TRAINING MATERIALS Flash Training • Supplemental Income Portal: Products > Life Insurance > Sales Concepts > Supplemental Income PowerPoint • Supplemental Income Producer Presentation Portal: Products > Life Insurance > Sales Concepts > Supplemental Income Producer Guide • Supplemental Income Portal: Products > Life Insurance > Sales Concepts > Supplemental Income Fact Finder • Supplemental Income Portal: Products > Life Insurance > Sales Concepts > Supplemental Income MARKETING/PROSPECTING MATERIALS Prospecting Client Flyer • Supplemental Income Fulfillment Center: Order no. CLVL21124 Portal: Products > Life Insurance > Sales Concepts > Supplemental Income POINT-OF-SALE MATERIALS Back Room Technician (BRT) Portal: Marketing and Sales > Sales Tools > Back Room Technician Brochure • Supplemental Income Fulfillment Center: Order no. CLVL20279 Portal: Products > Life Insurance > Sales Concepts > Supplemental Income ePresentation • Supplemental Income MetWINS Portal: Products > Life Insurance > Sales Concepts > Supplemental Income cont’d. 18 MetLife | AFFLUENT
  • 15. AFFLUENT Need: INCOME PLANNING Engagement Opportunity: LIFE INSURANCE (cont’d.) PlanLab • ETA (Estate Tax Analysis) • ETC (Estate Tax Concepts) • QPDA (Qualified Plan Distribution Analysis) • WDA (Wealth Distribution Analysis) Portal: Marketing and Sales > Sales Tools > PlanLab Profiles Professional Portal: Marketing and Sales > Sales Tools > Profiles AFFLUENT | MetLife 19
  • 16. AFFLUENT Need: INCOME PLANNING Engagement Opportunity: PRODUCT ALLOCATION TRAINING MATERIALS PowerPoint • Fugent Presentation (for presentation by your Annuity Wholesaler) Annuity Sales Desk: MAX MARKETING/PROSPECTING MATERIALS Prospecting Letter • Retirement Income Selector Online Marketing Center POINT-OF-SALE MATERIALS Back Room Technician (BRT) Portal: Marketing and Sales > Sales Tools > Back Room Technician Fact Finder • (included as part of) Retirement Income Selector Questionnaire Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector PlanLab • ETA (Estate Tax Analysis) • ETC (Estate Tax Concepts) • QPDA (Qualified Plan Distribution Analysis) • WDA (Wealth Distribution Analysis) Portal: Marketing and Sales > Sales Tools > PlanLab Profiles Professional Portal: Marketing and Sales > Sales Tools > Profiles Sales Tool • Understanding Safe Withdrawal Rates Slide Rule Fulfillment Center: Order no. CLVA6922 Selector • Planning Your Retirement Income Mix Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector (Paper Tool) Portal: Marketing and Sales > Sales Tools > PlanLab (Electronic Tool – coming October 2010) Seminar • Planning Your Retirement Income Mix Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector 20 MetLife | AFFLUENT
  • 17. AFFLUENT Need: INCOME PLANNING Engagement Opportunity: SOCIAL SECURITY TRAINING MATERIALS Producer Guide • Technically Speaking: What You Need to Know about Social Security Portal: Marketing and Sales > Retirement Center > Social Security MARKETING/PROSPECTING MATERIALS e-Relationship • Storyboard • Checklist • Article • Newsletter Flyer • The Right Time to Begin Social Security Benefits (also known as the Social Security Benefits Bridge Annuity Sales Idea) Portal: Marketing and Sales > Retirement Center > Social Security Phone Script • Age 62 ERWEC Legislative Birthday Portal: Marketing and Sales > Lead Generation Programs > ERWEC > Legislative Birthdays > Age 62 Prospecting Letter • Age 62 ERWEC Legislative Birthday Portal: Marketing and Sales > Lead Generation Programs > ERWEC > Legislative Birthdays > Age 62 cont’d. AFFLUENT | MetLife 21
  • 18. AFFLUENT Need: INCOME PLANNING Engagement Opportunity: SOCIAL SECURITY (cont’d.) POINT-OF-SALE MATERIALS Back Room Technician (BRT) Portal: Marketing and Sales > Sales Tools > Back Room Technician Brochures • Understanding Social Security Portal: Marketing and Sales > Retirement Center > Social Security • Planning Your Retirement Income Strategy: Your Opportunities at 62 Portal: Marketing and Sales > Lead Generation Programs > ERWEC > Legislative Birthdays > Age 62 MetWINS Profiles Professional Portal: Marketing and Sales > Sales Tools > Profiles Seminars • Understanding Social Security Portal: Marketing and Sales > Retirement Center > Social Security • Planning Your Retirement Income Mix Portal: Marketing and Sales > Client Decision Tools > Retirement Income Selector 22 MetLife | AFFLUENT