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Elaine Chen
MIT Global
Entrepreneurship
Bootcamp
MVP/Hypothesis Testing
March 2016
You are about to get an authentic MIT experience:
“Drinking from the firehose”
On hypotheses
• “A good hypothesis needs to be
written down.” – Ben Yoskovitz
• Basic structure:
– I believe [target market] will [do this action /
use this solution] for [this reason].
3
Hypothesis testing using MVPs / MVBPs
• Hypothesis testing using MVP tests the product
• Hypothesis testing using MVBP tests market viability
• A proper experiment looks like this:
1. Write down your hypotheses and define your MVP
2. Design and run the experiment
3. (Optional) Set a measurable threshold for the action, and
use the results to decide whether you keep going, tweak
the approach, or pivot. (This is very good practice!)
4
Example hypotheses
5
I believe the Frustrated Sleeper will wear a
headband every night to get more accurate sleep
data than a wristband to understand how their
night went.
I believe users of this iOS app will quickly
figure out the intuitive UI to see the layers
of data they can unlock with gestures.
I believe plant managers will make a purchase decision
without an on-site proof-of-concept trial because the price
is so low it’s not worth the time.
Which hypothesis should you test
first?
• Riskiest
• Longest lead time
• Costliest if invalidated
… etc
Pick the first hypothesis you want to test – and
define a corresponding MVP to test it with
6
Case study: Lending product assumptions
7
• There is demand for consumer loans between USD$100 - $500 in Mexico
• Customers most likely to use this product are:
• Age: 35-45
• Locality: Urban/semi urban
• Education: High school
• Income: USD $7,200 – $9,600
• Job: formal salaried/informal entrepreneur
• Most customers need the funds for:
 School fees
 Home improvement
 Debt consolidation/refinancing
 Auto loan
• Customers care about interest rates
• Customers will be willing to download our app in order to obtain a loan
• Customers would trust an unknown company to provide them with financial services
• Customers do not have other attractive options for obtaining these funds
• Customers need a convenient method for cash in/out
Case study: Lending product assumptions
8
• There is demand for consumer loans between USD$100 - $500 in Mexico
• Customers most likely to use this product are:
• Age: 35-45
• Locality: Urban/semi urban
• Education: High school
• Income: USD $7,200 – $9,600
• Job: formal salaried/informal entrepreneur
• Most customers need the funds for:
 School fees
 Home improvement
 Debt consolidation/refinancing
 Auto loan
• Customers care about interest rates
• Customers will be willing to download our app in order to obtain a loan
• Customers would trust an unknown company to provide them with financial services
• Customers do not have other attractive options for obtaining these funds
• Customers need a convenient method for cash in/out
Workshop activity: Hypotheses
Define the top 3-5 riskiest hypotheses that, if
invalidated, could cause a pivot for your venture.
For each hypothesis, use this structure (or at least
start with “I believe”):
I believe [target market] will [do this action / use this
solution] for [this reason].
Pick 1 hypothesis to be tested first
9
Sharing!
10
Example MVPs
11
Fake, non-functional headband
Ugly interactive prototype
Product brochure plus a video clip
Case study: iOS App MVP Test
12
Hypothesis: “I believe users will find the gesture
UX delightful.”
MVP: Functional interactive prototype
Experiment: Usability benchmark. Users were
given tasks to complete that required them
figuring out the gesture UX on their own.
Duration: 30 min UX test + 15 min debrief
Threshold: 50% of users will complete the task.
Result: 0% figured it out.
We killed the feature.
Now for the “B” in “MVBP”
13
You can run surveys until the cows come home, but
you won’t know for sure until $ changes hands.
Testing willingness to pay before there’s
anything to sell: The concept of “currency”
Short of taking $$$ from your potential customers for your
nonexistent vaporware, what are some asks you can pose to collect
surrogate currency that is a predictor of future willingness to pay?
• Yes to scheduling a meeting to discuss
• Actually getting a scheduled meeting on the calendar
• Actually meeting you
• Giving you the email of someone else you should meet
• E-introducing you to someone else you should meet
• Providing an email
• Providing Credit Card for a pre-order (no charge)
• Providing Credit Card for a pre-order (charged, rain check
provided)
• … etc
14
Example 1: Landing Page Test
15
Hypothesis: “Existing customers won’t be scared off by this new
feature.”
MVP: Landing page with product concept and webinar offer
Experiment: Send to 200 existing customers, tally signups
Duration: 1 week
Currency: Email address
Threshold: 20% of customers who visit the landing page will
provide an email (40 ppl)
Opens Email
Clicks thru to page
Clicks “Sign up”
Provides
email
30%
It’s a GO!
Example 2: Kickstarter
16
Example 3: Preorder on own site
17
Example 4: Paid concierge beta
18
Hypothesis: “User will pay for this SaaS visualization service”
MVP: Fully faked via emails and Photoshop
Experiment: 10 customer, paid beta
Duration: 3 months
Currency: $199/month, prepaid
Threshold: Able to close more than 5 for beta
They closed 10. It’s a GO!
Extreme example of “get paid
from day 1” without a line of code
That was a lot of stuff!
You don’t have to remember it all. Save
this deck and read it as a reference after
this week.
For right now: Focus on
1. Define your #1 Use case
2. Identify & define your #1 Hypothesis
3. Define your first MV(B)P
4. Extra Credit: First MVP test
Supplemental Readings
• “Our dangerous obsession with the MVP” –
Bill Aulet, Techcrunch
• “Defining and Building the MVP” – Elaine
Chen (Slideshare)
• “Product definition templates” – Elaine
Chen (Slideshare)
• “Validating Hypotheses with Landing Page
Tests” - Elaine Chen (PDF)
20
End
Questions?
21

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Minimum Viable Product (MVP) Testing

  • 2. You are about to get an authentic MIT experience: “Drinking from the firehose”
  • 3. On hypotheses • “A good hypothesis needs to be written down.” – Ben Yoskovitz • Basic structure: – I believe [target market] will [do this action / use this solution] for [this reason]. 3
  • 4. Hypothesis testing using MVPs / MVBPs • Hypothesis testing using MVP tests the product • Hypothesis testing using MVBP tests market viability • A proper experiment looks like this: 1. Write down your hypotheses and define your MVP 2. Design and run the experiment 3. (Optional) Set a measurable threshold for the action, and use the results to decide whether you keep going, tweak the approach, or pivot. (This is very good practice!) 4
  • 5. Example hypotheses 5 I believe the Frustrated Sleeper will wear a headband every night to get more accurate sleep data than a wristband to understand how their night went. I believe users of this iOS app will quickly figure out the intuitive UI to see the layers of data they can unlock with gestures. I believe plant managers will make a purchase decision without an on-site proof-of-concept trial because the price is so low it’s not worth the time.
  • 6. Which hypothesis should you test first? • Riskiest • Longest lead time • Costliest if invalidated … etc Pick the first hypothesis you want to test – and define a corresponding MVP to test it with 6
  • 7. Case study: Lending product assumptions 7 • There is demand for consumer loans between USD$100 - $500 in Mexico • Customers most likely to use this product are: • Age: 35-45 • Locality: Urban/semi urban • Education: High school • Income: USD $7,200 – $9,600 • Job: formal salaried/informal entrepreneur • Most customers need the funds for:  School fees  Home improvement  Debt consolidation/refinancing  Auto loan • Customers care about interest rates • Customers will be willing to download our app in order to obtain a loan • Customers would trust an unknown company to provide them with financial services • Customers do not have other attractive options for obtaining these funds • Customers need a convenient method for cash in/out
  • 8. Case study: Lending product assumptions 8 • There is demand for consumer loans between USD$100 - $500 in Mexico • Customers most likely to use this product are: • Age: 35-45 • Locality: Urban/semi urban • Education: High school • Income: USD $7,200 – $9,600 • Job: formal salaried/informal entrepreneur • Most customers need the funds for:  School fees  Home improvement  Debt consolidation/refinancing  Auto loan • Customers care about interest rates • Customers will be willing to download our app in order to obtain a loan • Customers would trust an unknown company to provide them with financial services • Customers do not have other attractive options for obtaining these funds • Customers need a convenient method for cash in/out
  • 9. Workshop activity: Hypotheses Define the top 3-5 riskiest hypotheses that, if invalidated, could cause a pivot for your venture. For each hypothesis, use this structure (or at least start with “I believe”): I believe [target market] will [do this action / use this solution] for [this reason]. Pick 1 hypothesis to be tested first 9
  • 11. Example MVPs 11 Fake, non-functional headband Ugly interactive prototype Product brochure plus a video clip
  • 12. Case study: iOS App MVP Test 12 Hypothesis: “I believe users will find the gesture UX delightful.” MVP: Functional interactive prototype Experiment: Usability benchmark. Users were given tasks to complete that required them figuring out the gesture UX on their own. Duration: 30 min UX test + 15 min debrief Threshold: 50% of users will complete the task. Result: 0% figured it out. We killed the feature.
  • 13. Now for the “B” in “MVBP” 13 You can run surveys until the cows come home, but you won’t know for sure until $ changes hands.
  • 14. Testing willingness to pay before there’s anything to sell: The concept of “currency” Short of taking $$$ from your potential customers for your nonexistent vaporware, what are some asks you can pose to collect surrogate currency that is a predictor of future willingness to pay? • Yes to scheduling a meeting to discuss • Actually getting a scheduled meeting on the calendar • Actually meeting you • Giving you the email of someone else you should meet • E-introducing you to someone else you should meet • Providing an email • Providing Credit Card for a pre-order (no charge) • Providing Credit Card for a pre-order (charged, rain check provided) • … etc 14
  • 15. Example 1: Landing Page Test 15 Hypothesis: “Existing customers won’t be scared off by this new feature.” MVP: Landing page with product concept and webinar offer Experiment: Send to 200 existing customers, tally signups Duration: 1 week Currency: Email address Threshold: 20% of customers who visit the landing page will provide an email (40 ppl) Opens Email Clicks thru to page Clicks “Sign up” Provides email 30% It’s a GO!
  • 17. Example 3: Preorder on own site 17
  • 18. Example 4: Paid concierge beta 18 Hypothesis: “User will pay for this SaaS visualization service” MVP: Fully faked via emails and Photoshop Experiment: 10 customer, paid beta Duration: 3 months Currency: $199/month, prepaid Threshold: Able to close more than 5 for beta They closed 10. It’s a GO! Extreme example of “get paid from day 1” without a line of code
  • 19. That was a lot of stuff! You don’t have to remember it all. Save this deck and read it as a reference after this week. For right now: Focus on 1. Define your #1 Use case 2. Identify & define your #1 Hypothesis 3. Define your first MV(B)P 4. Extra Credit: First MVP test
  • 20. Supplemental Readings • “Our dangerous obsession with the MVP” – Bill Aulet, Techcrunch • “Defining and Building the MVP” – Elaine Chen (Slideshare) • “Product definition templates” – Elaine Chen (Slideshare) • “Validating Hypotheses with Landing Page Tests” - Elaine Chen (PDF) 20