International Business Environments and Operations 16th Global Edition test b...
Closing the SALE pt: Essentials for Successful Closing
1. Closing
the
SALE
pt
Ritson Gautam
Sailendra Singh
Samir Adhikari
Suraj Dhonju
Yogesh Shrestha
2. INTRODUCTION
-Sales closing is a final step of a closing job
-The objections are carefully handled
-The prospect may decide to buy goods from the
salesperson
-The sales process closes with a vote of
thanks
3. IMPORTANCE OF CLOSING THE SALE
-Test of Salesperson’s selling ability
-Income generating point
-Measurement of customer satisfaction
4. DIFFICULTIES IN CLOSING THE SALE
-Wrong attitude
-Poor sales presentation
-Poor habits and skills
5. TIMING &
OPPORTUNITIES FOR CLOSING THE
SALE
Plan theof the right time
Be sure presentation to
Look for another
Understand the closing
opportunity if the trial
create sales opportunities
signals
close fails
6. ESSENTIALS FOR SUCCESSFUL CLOSING
-Maintain a positive attitude towards the prospect
-Keep control of the interview
-Understand the pace of customer’s response
-Help the customer buy
-Keep some selling points in reserve
-Sell the right item in the right amount
7. AND TECHNIQUES OFCLOSING
EFFECTIVE METHODS
-Give the prospect a choice
-Commit acceptances from the prospect
-Summarize the selling points
-Get Decision on minor points