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Change or Die!

CMI Scotland Conference
    27 October 2012
Talk

• Change or die?
• Share thoughts
  on change
• Business
  continuity as a
  tool
Slowish change

•   Founded 1889
•   1997 90% share of film, 85% cameras
•   Invented the digital camera
•   Lost $60 on each one sold
•   No longer in camera business
•   1997 turnover $15.97b
•   Jan 12 Chapter 11 bankruptcy
Why
Woolworths

• Started USA 1879
• Frank Woolworth Liverpool store 1909
• Late 1960s 1141 stores
• Failures in Big W, Woolco, Big Red
  Book, Entertainment UK
• Dec 2008 administration and close
  down
• Loss of 27,000 jobs
Why
OODA Loop
Rapid change

•   May 2004 Explosion
•   Maryhill Stockline plastics factory
•   9 killed 33 injured
•   Due to a faulty pipeline
•   Enquiry
•   Heath and safety prosecution
•   Loss of company
Rapid change

Selby driver jailed for 5 years
  The driver who caused the Selby rail crash is
  told he is responsible for the "worst driving-
  related incident in the UK in recent years".
Rapid change - external

•   Flooding
•   Storms
•   Snow
•   Fire
•   External supplier failure
    – Utilities
    – Raw materials
    – Supplier failure
    – Contamination
Business Continuity in context




                             11
Business Continuity
• Wicked things happen



• Only the tough survive
Incidents will happen
What is business continuity

Business Continuity Management is
an holistic management process
that identifies potential impacts that
threaten an organisation and
provides a framework for building
resilience and the capability for an
effective response that safeguards
the interests of its key stakeholders,
reputation, brand and value creating
activities. BCI GPG 2010
Business continuity
                                             Loss of IT
                                               Staff
     Floods                                  Telecoms




                        Internal
                         threats
        Fire
   Weather
  Utility failure

                    Organisation
External threats




                                         Organisation
                                          Organisation
                                            Organisation
Over recovery
100%



              Planned
              Recovery
 Recovery
 Business




                         Business Continuity Planning



                                      Unplanned
                                       Recovery
                                      Worst Case !
 0%
                            Time
Resilience =
     Tough




• Not suffer
  from incidents
• Less impact if
  it occurs
• Recover
  quicker
Size
Matters!
Business Continuity Lifecycle
Practical steps

                             Business Continuity Programme Management & Quality Assurance


                                                  Risk Mitigation Measures Implementation



                                                                       Tactical & Strategic
                     Risk Assessment
                                                                              Plans
 Business
 Continuity
Programme
  Set up                                          Business
                     Business Impact                                     Operational                                  Ongoing
                                                  Continuity                                      Exercises
                        Analysis                                        Recovery Plans                                Business
                                                  Strategies
                                                                                                                      Continuity
                                                                                                                     Management

                         Organisational
                                                                          Other Plans
                         Understanding


                                                         IT Disaster Recovery


                                                 Strategic Decision Making


                           Embedding business continuity management in the organisation culture

                                                BS 25999 The business continuity lifecycle
                                                                                                               Embedding BCM
      Understanding              Determining          Developing and           Exercising,           BCM
                                                                                                                    in the         Enabling
      the orginisation           BCM strategy         implementing a         maintenance and      programme
                                                                                                                organisation's     Activities
                                                      BCM response              reviewing         management
                                                                                                                   culture
Conclusion
Conclusion

•   Slow change
•   OODA loop
•   Rapid change
•   Events will happen
•   Make your organisation tough
•   Do your business continuity
Any Questions



  Charlie Maclean-Bristol
    PlanB Consulting
     0871 663 7799
cmb@planbconsulting.co.uk

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CMI Conference - Change or Die

  • 1. Change or Die! CMI Scotland Conference 27 October 2012
  • 2. Talk • Change or die? • Share thoughts on change • Business continuity as a tool
  • 3. Slowish change • Founded 1889 • 1997 90% share of film, 85% cameras • Invented the digital camera • Lost $60 on each one sold • No longer in camera business • 1997 turnover $15.97b • Jan 12 Chapter 11 bankruptcy
  • 4. Why
  • 5. Woolworths • Started USA 1879 • Frank Woolworth Liverpool store 1909 • Late 1960s 1141 stores • Failures in Big W, Woolco, Big Red Book, Entertainment UK • Dec 2008 administration and close down • Loss of 27,000 jobs
  • 6. Why
  • 8. Rapid change • May 2004 Explosion • Maryhill Stockline plastics factory • 9 killed 33 injured • Due to a faulty pipeline • Enquiry • Heath and safety prosecution • Loss of company
  • 9. Rapid change Selby driver jailed for 5 years The driver who caused the Selby rail crash is told he is responsible for the "worst driving- related incident in the UK in recent years".
  • 10. Rapid change - external • Flooding • Storms • Snow • Fire • External supplier failure – Utilities – Raw materials – Supplier failure – Contamination
  • 12. Business Continuity • Wicked things happen • Only the tough survive
  • 14. What is business continuity Business Continuity Management is an holistic management process that identifies potential impacts that threaten an organisation and provides a framework for building resilience and the capability for an effective response that safeguards the interests of its key stakeholders, reputation, brand and value creating activities. BCI GPG 2010
  • 15. Business continuity Loss of IT Staff Floods Telecoms Internal threats Fire Weather Utility failure Organisation External threats Organisation Organisation Organisation
  • 16. Over recovery 100% Planned Recovery Recovery Business Business Continuity Planning Unplanned Recovery Worst Case ! 0% Time
  • 17. Resilience = Tough • Not suffer from incidents • Less impact if it occurs • Recover quicker
  • 20. Practical steps Business Continuity Programme Management & Quality Assurance Risk Mitigation Measures Implementation Tactical & Strategic Risk Assessment Plans Business Continuity Programme Set up Business Business Impact Operational Ongoing Continuity Exercises Analysis Recovery Plans Business Strategies Continuity Management Organisational Other Plans Understanding IT Disaster Recovery Strategic Decision Making Embedding business continuity management in the organisation culture BS 25999 The business continuity lifecycle Embedding BCM Understanding Determining Developing and Exercising, BCM in the Enabling the orginisation BCM strategy implementing a maintenance and programme organisation's Activities BCM response reviewing management culture
  • 22. Conclusion • Slow change • OODA loop • Rapid change • Events will happen • Make your organisation tough • Do your business continuity
  • 23. Any Questions Charlie Maclean-Bristol PlanB Consulting 0871 663 7799 cmb@planbconsulting.co.uk

Hinweis der Redaktion

  1. Vitali Klitschko
  2. Gilberto Keb Baas Mexico Light flyweight