'Establishing a Learning Culture'
CLC members' Seminar
5 March 2015
DONALD H TAYLOR
Chairman, The Learning and Performance Institute
Donald is a 25 year veteran of the learning, skills and human capital industries with experience at every level from design and delivery, to chairman of the board. He has been chairman of the LPI since 2010. A recognised commentator and organiser in the fields of workplace learning and learning technologies, Donald is passionately committed to helping develop the learning and development profession. His background ranges from training delivery to director and vice-president positions in software companies.
10. Donald H Taylor
Training, learning and culture
L.O.
Training
Organisation
Most organisations focus on
individual training alone
Most Learning Organisations include
individual training in their learning
Some learning organisations
succeed without any
individual training
11. Donald H Taylor
The learning organisation
Reflects
• Reflects on actions
• Considers challenges
• Discusses & documents
• Low blame culture
Changes
• Consciously
• Systematically
• Comprehensively
• Focuses on action
14. Donald H Taylor
Ten Steps to a Learning Organization
Kline & Saunders
1. Assess your learning culture
2. Promote the positive
3. Make the workplace safe for thinking
4. Reward risk-taking
5. Help people become resources for each other
6. Put learning power to work
7. Map out the vision
8. Bring the vision to life
9. Connect the systems
10. Get the show on the road
Ten Steps to a Learning Organization
16. Donald H Taylor
Bersin’s How to Build a High-Impact
Learning Culture
http://marketing.bersin.com/rs/bersin/images/0310_Forty_Best_Practices_WEB.pdf
17. Donald H Taylor
Bersin’s How to Build a High-Impact
Learning Culture
http://marketing.bersin.com/rs/bersin/images/0310_Forty_Best_Practices_WEB.pdf
18. Donald H Taylor
Bersin’s How to Build a High-Impact
Learning Culture
… culture is created by, reinforced by, and
often destroyed by leaders. Among the 40
high-impact practices we found, we estimate
that 8 are owned by top leadership, 25 are
owned by line management, and only 7 can
be owned by HR or L&D. In your efforts to
change culture, you must work with leaders
at all levels - and often help them question
what they do and how they work.
http://marketing.bersin.com/rs/bersin/images/0310_Forty_Best_Practices_WEB.pdf
19. Donald H Taylor
Bersin’s How to Build a High-Impact
Learning Culture
… culture is created by, reinforced by, and
often destroyed by leaders. Among the 40
high-impact practices we found, we estimate
that 8 are owned by top leadership, 25 are
owned by line management, and only 7 can
be owned by HR or L&D. In your efforts to
change culture, you must work with leaders
at all levels - and often help them question
what they do and how they work.
http://marketing.bersin.com/rs/bersin/images/0310_Forty_Best_Practices_WEB.pdf
21. Donald H Taylor
Establishing a learning culture
• Build credibility – do your job excellently.
• Live it
– Reflect, consider, discuss and document
– Do this consciously, systematically,
comprehensively
– Take action
• Promote it
– Be explicit to managers and executives
– Have an organisational focus
22. Donald H Taylor
Resources
• The Fifth Discipline, Peter Senge
• Ten Steps to a Learning Organization,
Peter Klein and Bernard Saunders
• Creating a Learning Culture, Marcia
Conner and James G Clawson
• How to Build a High-Impact Learning
Culture, Bersin by Deloitte
23. Donald H Taylor
Establishing a learning culture
Donald H Taylor
Chairman, Learning and Performance Institute
Donald H Taylor