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Greenwashing
Presented by Challenge Your World
2000 McGill College Ave., Suite 230, Montreal (Quebec) H3A 3H3 CANADA

Telephone: (514) 875-3211
www.challengeyourworld.com
Contents

 1. The what, who, where, why and when of
    greenwashing
 2. Impact
 3. Types of greenwashing
 4. What can be done
 5. How NOT to greenwash
 6. Resources

                                    www.challengeyourworld.com
A note on sources...

                       1. Enviromedia



                       2. Terrachoice



                       3. Futerra

                            www.challengeyourworld.com
What is greenwashing?

         • The act of misleading consumers
           regarding the environmental practices of a
           company or the environmental benefits of
           a product or service.*

         • Generally refers to environmental issues




* Widely cited including: Greenpeace & Terrachoice   www.challengeyourworld.com
Who does it?

 • Companies
 • Organizations
 • People




                   www.challengeyourworld.com
Where is it found?

 • Global phenomenon
 • Advertisements, packaging, products,
   websites, emails, speeches, videos...
 • “Kids (toys & baby products), cosmetics
   and cleaning products are the three
   categories where green claims – and
   greenwashing – are most common.”
                                   Terrachoice, P. i




                                        www.challengeyourworld.com
Why they do it?




              of surveyed consumers buy green
                    products and services
Enviromedia                                 www.challengeyourworld.com
When: A brief history
     1960‟s   First becomes an issue with the growing
                 environmental and anti-nuclear movements
     1969     Public utilities spend over $300 million on
                advertising – over 8x expenditure on actual
                anti-pollution work

     1970     The inaugural Earth day
     1990     Transnational companies realize that
                 environmental image affects consumer
                 spending habits
     1999     „Greenwashing‟ officially enters the English
                 language (Oxford English Dictionary)

Corpwatch and Futerra                                   www.challengeyourworld.com
Impacts of greenwashing
 • Redirects well-intentioned purchase
   power
 • Confuses and misleads the consumer
 • Makes consumers sceptical of all „green‟
   products
 • Genuinely sustainable companies suffer
 But...
 • It does help reinforce the message of
   being environmentally friendly
                                         www.challengeyourworld.com
One in ten consumers blindly
     trust labels




Enviromedia                         www.challengeyourworld.com
30% of consumers say they
     can‟t tell if green product
     claims are true




Enviromedia                   www.challengeyourworld.com
Types of greenwashing
      1. Fluffy language       7. Imaginary friends
      2. Green products,       8. No proof
         dirty company
                               9. Outright lying
      3. Suggestive pictures
                               10. Hidden trade-offs
      4. Irrelevant claims
                               11. Just not credible /
      5. Gobbledygook              lesser of 2 evils
      6. Best in class?

Futerra & Terrachoice                              www.challengeyourworld.com
Types of greenwashing


     What‟s the message?

         • Vague language and buzz words that
             don‟t actually mean anything and don‟t
             have an accompanying explanation.
         • Examples:
            o Green
            o Environmentally friendly
            o Natural

 http://www.chartreuseproducts.com/           www.challengeyourworld.com
Types of greenwashing


     Fluffy Language

         • Vague language and buzz words that
             don‟t actually mean anything and don‟t
             have an accompanying explanation.

     •
         • Examples: and buzz
         Vague language
           o Green
         words that don‟t actually
           o Environmentally friendly
         mean anything and don‟t
           o an accompanying
         haveNatural
         explanation.
 http://www.chartreuseproducts.com/           www.challengeyourworld.com
Types of greenwashing


     And by the way...




http://www.cosmeticsdatabase.com/brand.php?brand_id=4714&nothanks=1   www.challengeyourworld.com
Types of greenwashing


      What‟s the message?




http://www.bp.com/liveassets/bp_internet/globalbp/STAGING/global_assets/
e_s_assets/e_s_assets_2008/downloads/bp_sustainability_review_2008.pdf     www.challengeyourworld.com
Types of greenwashing


      Green products, dirty company

   • Good products
     don‟t necessarily                  Why is only around 5% of BP’s capital
     mean good                          investment in alternative energy?

     processes or                        Today the vast majority of our returns come from
                                         oil and gas and they are likely to continue to do so.
     company values                      However, we also invest a significant amount in
                                         alternative energy technology compared with our
                                         peers and, for us, the key question is which
                                         technologies will make the greatest contribution to
                                         meeting energy demand while providing BP with
                                         strong growth businesses.




http://www.bp.com/liveassets/bp_internet/globalbp/STAGING/global_assets/
e_s_assets/e_s_assets_2008/downloads/bp_sustainability_review_2008.pdf       www.challengeyourworld.com
Types of greenwashing


    What‟s the message?




     http://stopgreenwash.org/ad/32



                                      www.challengeyourworld.com
Types of greenwashing


    Suggestive pictures




     http://stopgreenwash.org/ad/32

      Pictures are worth a thousand words,
           but still need to be justified    www.challengeyourworld.com
Types of greenwashing


    What‟s the message?




                          www.challengeyourworld.com
Types of greenwashing


    Irrelevant claims


 • A true claim that
   does not help
   the consumer to
   know which
   products are
   environmentally      All products must be CFC free
                              by law: this is not a
   superior
                              differentiating factor


                                              www.challengeyourworld.com
Types of greenwashing


    What‟s the message?




                          www.challengeyourworld.com
Types of greenwashing


    “Best in class”




                        • The questionable
                          distinction of being the
                          best in a class of
                          underachievers



                                          www.challengeyourworld.com
Types of greenwashing


    What‟s the message?




                          www.challengeyourworld.com
Types of greenwashing


    Just not credible / lesser of two evils




      True claims within the product category, but risk
     distracting the consumer from the greater impacts
                   of the product category
                                              www.challengeyourworld.com
Types of greenwashing


    What‟s the message?




        • Using explanations or terms that
           consumers don‟t understand




                                             www.challengeyourworld.com
Types of greenwashing


    Gobbledygook




                                           Jargon or text that
                                          only a scientist could
                                          check or understand



      But at least it has a layperson explanation
                                                         www.challengeyourworld.com
ISO 14001




     There are many
recognized global labels...




                         www.challengeyourworld.com
Types of greenwashing


    Imaginary friends

    • But some
      companies are
      using labels or
      claims that look
      like 3rd party
      endorsement
      that are not well
      explained.


                          www.challengeyourworld.com
Types of greenwashing


    What‟s the message?




                          www.challengeyourworld.com
Types of greenwashing


    No proof




   • Unsupported
     claims




                        www.challengeyourworld.com
Types of greenwashing


    Out-right lying

        • False claims
        • Printing certification logos
           without permission




                                         www.challengeyourworld.com
Types of greenwashing


     What‟s the message?




http://www1.eere.energy.gov/biomass/   www.challengeyourworld.com
Types of greenwashing


     Hidden trade-offs

          • Suggesting a
            product is „green‟
            based on an
            unreasonably
            narrow set of
            attributes




http://www.motherjones.com/environment/2007/
10/ethanol-effect-when-alternative-fuels-go-bad
                                                  www.challengeyourworld.com
What can be done

 • International regulation
 • Third party certification
 • Consumer awareness
 • Reporting suspected greenwashing to an
   overseeing body
 • Education of advertising producers



                                        www.challengeyourworld.com
How NOT to greenwash

 • Know the truth about your products and
   services over the entire lifecycle
 • Educate any company member that
   communicates externally
 • Be clear about claims and back them up
   with valid third party certifications or
   publically available evidence
 • Tell the truth

                                       www.challengeyourworld.com
Resources
 •   Terrachoice Environmental Marketing, “The seven sins of greenwashing”.
     2009. <http://sinsofgreenwashing.org/findings/greenwashing-report-2009/>

 •   Futerra Sustainability Communications, “The Greenwash Guide”. 2008.
     <http://www.futerra.co.uk/services/greenwash-guide>

 •   Enviromedia Social marketing, “Top Line of Findings from 2009 National
     Green Buying Study”. <http://www.enviromedia.com/news-item.php?id=688>

 •   Greenpeace, <www.greenpeace.org>

 •   Corpwatch, <http://www.corpwatch.org>

 •   The Co-operative bank, “Ethical consumer report”. 2008.
     <http://www.ethicalconsumer.org/Portals/0/Downloads/ETHICAL%20CONSU
     MER%20REPORT.pdf>

 •   The greenwash report, <http://www.greenwashreport.org>

 •   Ecolabelling ,<http://www.ecolabelling.org>

                                                                  www.challengeyourworld.com

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What is Greenwashing?

  • 1. Greenwashing Presented by Challenge Your World 2000 McGill College Ave., Suite 230, Montreal (Quebec) H3A 3H3 CANADA Telephone: (514) 875-3211 www.challengeyourworld.com
  • 2. Contents 1. The what, who, where, why and when of greenwashing 2. Impact 3. Types of greenwashing 4. What can be done 5. How NOT to greenwash 6. Resources www.challengeyourworld.com
  • 3. A note on sources... 1. Enviromedia 2. Terrachoice 3. Futerra www.challengeyourworld.com
  • 4. What is greenwashing? • The act of misleading consumers regarding the environmental practices of a company or the environmental benefits of a product or service.* • Generally refers to environmental issues * Widely cited including: Greenpeace & Terrachoice www.challengeyourworld.com
  • 5. Who does it? • Companies • Organizations • People www.challengeyourworld.com
  • 6. Where is it found? • Global phenomenon • Advertisements, packaging, products, websites, emails, speeches, videos... • “Kids (toys & baby products), cosmetics and cleaning products are the three categories where green claims – and greenwashing – are most common.” Terrachoice, P. i www.challengeyourworld.com
  • 7. Why they do it? of surveyed consumers buy green products and services Enviromedia www.challengeyourworld.com
  • 8. When: A brief history 1960‟s First becomes an issue with the growing environmental and anti-nuclear movements 1969 Public utilities spend over $300 million on advertising – over 8x expenditure on actual anti-pollution work 1970 The inaugural Earth day 1990 Transnational companies realize that environmental image affects consumer spending habits 1999 „Greenwashing‟ officially enters the English language (Oxford English Dictionary) Corpwatch and Futerra www.challengeyourworld.com
  • 9. Impacts of greenwashing • Redirects well-intentioned purchase power • Confuses and misleads the consumer • Makes consumers sceptical of all „green‟ products • Genuinely sustainable companies suffer But... • It does help reinforce the message of being environmentally friendly www.challengeyourworld.com
  • 10. One in ten consumers blindly trust labels Enviromedia www.challengeyourworld.com
  • 11. 30% of consumers say they can‟t tell if green product claims are true Enviromedia www.challengeyourworld.com
  • 12. Types of greenwashing 1. Fluffy language 7. Imaginary friends 2. Green products, 8. No proof dirty company 9. Outright lying 3. Suggestive pictures 10. Hidden trade-offs 4. Irrelevant claims 11. Just not credible / 5. Gobbledygook lesser of 2 evils 6. Best in class? Futerra & Terrachoice www.challengeyourworld.com
  • 13. Types of greenwashing What‟s the message? • Vague language and buzz words that don‟t actually mean anything and don‟t have an accompanying explanation. • Examples: o Green o Environmentally friendly o Natural http://www.chartreuseproducts.com/ www.challengeyourworld.com
  • 14. Types of greenwashing Fluffy Language • Vague language and buzz words that don‟t actually mean anything and don‟t have an accompanying explanation. • • Examples: and buzz Vague language o Green words that don‟t actually o Environmentally friendly mean anything and don‟t o an accompanying haveNatural explanation. http://www.chartreuseproducts.com/ www.challengeyourworld.com
  • 15. Types of greenwashing And by the way... http://www.cosmeticsdatabase.com/brand.php?brand_id=4714&nothanks=1 www.challengeyourworld.com
  • 16. Types of greenwashing What‟s the message? http://www.bp.com/liveassets/bp_internet/globalbp/STAGING/global_assets/ e_s_assets/e_s_assets_2008/downloads/bp_sustainability_review_2008.pdf www.challengeyourworld.com
  • 17. Types of greenwashing Green products, dirty company • Good products don‟t necessarily Why is only around 5% of BP’s capital mean good investment in alternative energy? processes or Today the vast majority of our returns come from oil and gas and they are likely to continue to do so. company values However, we also invest a significant amount in alternative energy technology compared with our peers and, for us, the key question is which technologies will make the greatest contribution to meeting energy demand while providing BP with strong growth businesses. http://www.bp.com/liveassets/bp_internet/globalbp/STAGING/global_assets/ e_s_assets/e_s_assets_2008/downloads/bp_sustainability_review_2008.pdf www.challengeyourworld.com
  • 18. Types of greenwashing What‟s the message? http://stopgreenwash.org/ad/32 www.challengeyourworld.com
  • 19. Types of greenwashing Suggestive pictures http://stopgreenwash.org/ad/32 Pictures are worth a thousand words, but still need to be justified www.challengeyourworld.com
  • 20. Types of greenwashing What‟s the message? www.challengeyourworld.com
  • 21. Types of greenwashing Irrelevant claims • A true claim that does not help the consumer to know which products are environmentally All products must be CFC free by law: this is not a superior differentiating factor www.challengeyourworld.com
  • 22. Types of greenwashing What‟s the message? www.challengeyourworld.com
  • 23. Types of greenwashing “Best in class” • The questionable distinction of being the best in a class of underachievers www.challengeyourworld.com
  • 24. Types of greenwashing What‟s the message? www.challengeyourworld.com
  • 25. Types of greenwashing Just not credible / lesser of two evils True claims within the product category, but risk distracting the consumer from the greater impacts of the product category www.challengeyourworld.com
  • 26. Types of greenwashing What‟s the message? • Using explanations or terms that consumers don‟t understand www.challengeyourworld.com
  • 27. Types of greenwashing Gobbledygook Jargon or text that only a scientist could check or understand But at least it has a layperson explanation www.challengeyourworld.com
  • 28. ISO 14001 There are many recognized global labels... www.challengeyourworld.com
  • 29. Types of greenwashing Imaginary friends • But some companies are using labels or claims that look like 3rd party endorsement that are not well explained. www.challengeyourworld.com
  • 30. Types of greenwashing What‟s the message? www.challengeyourworld.com
  • 31. Types of greenwashing No proof • Unsupported claims www.challengeyourworld.com
  • 32. Types of greenwashing Out-right lying • False claims • Printing certification logos without permission www.challengeyourworld.com
  • 33. Types of greenwashing What‟s the message? http://www1.eere.energy.gov/biomass/ www.challengeyourworld.com
  • 34. Types of greenwashing Hidden trade-offs • Suggesting a product is „green‟ based on an unreasonably narrow set of attributes http://www.motherjones.com/environment/2007/ 10/ethanol-effect-when-alternative-fuels-go-bad www.challengeyourworld.com
  • 35. What can be done • International regulation • Third party certification • Consumer awareness • Reporting suspected greenwashing to an overseeing body • Education of advertising producers www.challengeyourworld.com
  • 36. How NOT to greenwash • Know the truth about your products and services over the entire lifecycle • Educate any company member that communicates externally • Be clear about claims and back them up with valid third party certifications or publically available evidence • Tell the truth www.challengeyourworld.com
  • 37. Resources • Terrachoice Environmental Marketing, “The seven sins of greenwashing”. 2009. <http://sinsofgreenwashing.org/findings/greenwashing-report-2009/> • Futerra Sustainability Communications, “The Greenwash Guide”. 2008. <http://www.futerra.co.uk/services/greenwash-guide> • Enviromedia Social marketing, “Top Line of Findings from 2009 National Green Buying Study”. <http://www.enviromedia.com/news-item.php?id=688> • Greenpeace, <www.greenpeace.org> • Corpwatch, <http://www.corpwatch.org> • The Co-operative bank, “Ethical consumer report”. 2008. <http://www.ethicalconsumer.org/Portals/0/Downloads/ETHICAL%20CONSU MER%20REPORT.pdf> • The greenwash report, <http://www.greenwashreport.org> • Ecolabelling ,<http://www.ecolabelling.org> www.challengeyourworld.com