1. Co nt ine nt al Airline s Int ro duce s Fare Lo ck
Date : 20 10 -12-14
Ind us try: -Airline -Trave l-Trave l Co ns ume r- Cate g o ry: O the r
Allows Customers to Hold Reservations for up to Seven Days
Continental Airlines today introduced FareLock, an option that offers customers the opportunity to hold reservations
and lock- in ticket prices for 72 hours or seven days with no commitment to purchase a ticket. The new feature, offered
for a fee on certain domestic and international itineraries, gives customers additional flexibility to plan their travels
and avoid the risk of price increases or sold- out flights.
Customers may choose FareLock when booking reservations at continental.com and opt for a 72- hour or a seven-
day hold. They may return to complete the transaction at any time between purchasing the lock and its expiration, or
they may choose an auto- ticketing feature which tickets at the end of the lock period. FareLock fees, beginning at $5
for a 72- hour hold and $9 for a seven- day hold, will vary based on a number of factors such as the itinerary, number
of days to departure and the length of the hold.
" FareLock is an innovative option for customers who need extra time to plan their travel before purchasing a ticket,"
said Chris Amenechi , managing director of merchandising. " This new option is another way that Continental is giving
our customers more choices and more control over their travel experience."
The carrier will continue to offer its 24- hour flexible booking policy that allows reservation changes and cancellations
with full refund without a fee within 24 hours of booking. For customers choosing FareLock, the 24- hour flexible
booking policy remains in effect upon ticketing, although the FareLock fee is non- refundable.
This article comes from Travel Industry Wire
http://www.travelindustrywire.com
The URL for this story is:
http://www.travelindustrywire.com/article50935.html.html
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