According to a May 2013 Pew Internet Research study, 91% of American adults have a cell phone, 56% have a smartphone, and 34% own a tablet computer. These mobile users visit your library and expect your staff to understand how to use their mobile devices. This session will help library administrators and trainers find and implement the best methods and ways of training their staff in order to keep them up-to-date and comfortable using a variety of mobile technologies while brainstorming practical workshop ideas like BYOD (Bring Your Own Device[s]) that actually work!
The Codex of Business Writing Software for Real-World Solutions 2.pptx
Developing Library Staff Skills for Mobile Technology
1.
2. Agenda
• Share some best methods to help library
administrators and trainers find and
implement mobile training programs.
• Brainstorm practical workshop ideas that
actually work!
• Highlight some mobile applications and up-
and-coming technologies to watch for!
8. What to consider?
• Develop a strategic plan that is aligned with your library’s
long-term goals.
• Determine what kind of training is needed.
• Let staff determine and communicate the training they
want/need.
• Ask patrons to help determine and communicate the
training they want/need.
• In-house training or outsourced?
• Who will oversee the training program?
• How will you measure success?
Source: http://bit.ly/gNoRhp
10. Some edited comments
I sat down with each staff member for two sessions:
eReaders one day and tablets the next. We have "How
To" handouts for each device and I just walked them
through the process on each device.
We sourced our staff for people who had or knew the
devices and made handouts, built staff training modules.
We also maintain a couple of pages on the staff wiki
with troubleshooting and update information.
13. Edited Comments Continued …
I work at a public library and I am the trainer (official title is
instructional designer - not a manager). We are moving toward a
system where several staff members take on some training
responsibilities (sort of a mentor system).
We do occasionally bring in an outside expert on something. What we
do with new technologies like mobile devices is order a few for each
department and let them try it out and play with it for a bit (they can
even take them home), I provide some training
resources/handouts, and then if they still need more help I sit down
with them individually or as a group. I also do survey staff on their
needs every few months. We have a staff development committee that
I'm on, too, chaired by the associate director that sort of drives the
whole plan (in line with our library's strategic plan).
More comments at: http://goo.gl/BsJJ9N
16. Know how to navigate games etc.
Image source: http://goo.gl/bRog2M
17. “The trick is not in
knowing the single
solution. It’s having
lots of different
options and
solutions to turn to.”
Source: Wired Magazine April ,2012, page 22
24. Report: Kindle Fire Surpasses iPad as
Most Popular E-Reading Tablet for Kids
Source: http://goo.gl/bcvQOf
• 27% of children who read digitally do so primarily on a Kindle Fire versus
20% who do so on an iPad.
• 84% of e-reading children now have access to tablets, up from 72% in
January 2013.
• Other findings from the report:
– Parents will pay a premium for educational digital content.
– Parents most likely search by age group and then subject area.
– Laptops/desktop computers are still the most popular (22% of in-
classroom digital reading).
28. Installing/Removing Apps
• Press and hold app’s icon and drag to the remove trash can.
• Settings > Application Manager > Select app to remove >
1. 2.
35. Removing Apps
• Locate an app you don’t want and press it
until it wiggles.
• Tap the X to remove it.
• Press the Home button.
Image source: wikihow.com
44. Know the e-formats, what Digital
Rights Management (DRM) is, and
understand privacy issues with regards
to mobile devices.
Source: http://goo.gl/SbR31LSource: http://goo.gl/M7cCL9
51. Watch for Mobile Device Management (MDM)
It is software that secures, monitors, manages
and supports mobile devices deployed across
mobile operators, service providers and
enterprises.
It us usually an over-the-air distribution of
applications, data and configuration settings for
all types of mobile devices.
Source: http://goo.gl/zMWgkQ
53. Consider applying for a grant!
google.com/nonprofits/
imls.gov
gatesfoundation.org
technologygrantnews.com
Check out their Grants Index!
Contact your Department of State’s
59. Check with your vendors to see if
they have apps and/or mobile-
optimized resources.
If they don’t, put some pressure
on them to build something
quickly!
65. QR (Quick Response) codes can help guide mobile users in
your physical spaces come visit your digital library spaces.
66.
67. I print out cheat sheets so
patrons/staff can go to a store
and test out a variety of
devices that they know will
work with their library’s
vendor[s].
I don’t endorse any one device.
http://overdrive.com/files/ebook-
cheat-sheet.pdf
72. University of Northern British Columbia’s
Geoffrey R. Weller Library launched their
Roaming Reference service using iPads.
Roaming reference services were offered
during their peak reference hours in
addition to their traditional reference
services!
http://journal.code4lib.org/articles/5038
iRoam
75. Source: yotaphone.com/
YotaPhone … is a high-resolution liquid
crystal display on one side and
an electronic paper display on
the other. It allows you to
effortlessly stream information
to the electronic paper
display, without draining
battery power or having to
wake up the phone.
76. The key is to practice. Use your mobile
device[s] often, explore its functions, and
read the FAQs.