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Public	
  eHealth:	
  Promo1ng	
  personal	
  
and	
  popula1on	
  health	
  through	
  ICT's	
  
           Cameron	
  D.	
  Norman	
  PhD	
  
                      Assistant	
  Professor	
  
           Dalla	
  Lana	
  School	
  of	
  Public	
  Health	
  
                     University	
  of	
  Toronto	
  
Public	
  eHealth	
  &	
  Behaviour	
  Change	
  

	
  	
  If	
  you	
  want	
  to	
  
         understand	
  
         something,	
  try	
  
         to	
  change	
  it	
  
    –  Kurt	
  Lewin	
  (1951)	
  
Ten	
  Great	
  Public	
  Health	
  Achievements	
  
         -­‐-­‐	
  United	
  States,	
  1900-­‐1999	
  	
  
•    VaccinaNon	
  	
  
•    Motor-­‐vehicle	
  safety	
  	
  
•    Safer	
  workplaces	
  	
  
•    Control	
  of	
  infecNous	
  diseases	
  	
  
•    Decline	
  in	
  deaths	
  from	
  coronary	
  heart	
  disease	
  and	
  stroke	
  	
  
•    Safer	
  and	
  healthier	
  foods	
  	
  
•    Healthier	
  mothers	
  and	
  babies	
  	
  
•    Family	
  planning	
  	
  
•    FluoridaNon	
  of	
  drinking	
  water	
  	
  
•    RecogniNon	
  of	
  tobacco	
  use	
  as	
  a	
  health	
  hazard	
  
                                         Centers	
  for	
  Disease	
  Control	
  (1999).	
  Morbidity	
  &	
  Mortality	
  	
  
                                         Weekly	
  Report,	
  48	
  (12),	
  241-­‐243.	
  
Cancer	
  
•  In	
  the	
  United	
  States,	
  the	
  overall	
  cancer	
  death	
  
   rate	
  decreased	
  by	
  12%	
  between	
  1991	
  and	
  
   2003.	
  	
  
•  A	
  significant	
  proporNon	
  of	
  this	
  decline	
  (40%)	
  is	
  
   not	
  due	
  to	
  breakthroughs	
  in	
  molecular	
  
   medicine,	
  gene	
  therapy,	
  or	
  other	
  highly	
  
   technical	
  treatments,	
  but	
  to	
  a	
  behavioral	
  
   intervenNon:	
  smoking	
  cessa1on	
  
        •  Thun,	
  M.	
  J.	
  et	
  al.(2006).	
  Tobacco	
  Control,	
  15,	
  345-­‐347.	
  	
  
Obesity	
  




Overweight	
  (BMI	
  =	
  25-­‐29.9)	
  associated	
  with	
  a	
  loss	
  of	
  >	
  3	
  years;	
  
BMI	
  >	
  30	
  associated	
  with	
  loss	
  of	
  7	
  years	
  
Cardiac	
  RehabilitaNon	
  
•  “Although	
  the	
  efficacy	
  of	
  
   stand-­‐alone	
  psychosocial	
  
   intervenNons	
  remains	
  
   unclear,	
  both	
  exercise	
  and	
  
   mulNfactorial	
  cardiac	
  
   rehabilitaNon	
  with	
  
   psychosocial	
  
   intervenNons	
  have	
  dem-­‐	
  
   onstrated	
  a	
  reducNon	
  in	
  
   cardiac	
  events.”	
  
         Rozanski,	
  Blumenthal,	
  Davidson,	
  Saab	
  &	
  Kubansky	
  (2005).	
  Journal	
  of	
  the	
  American	
  
         College	
  of	
  Cardiology,	
  45	
  (5),	
  637-­‐651.	
  
HIV	
  /	
  AIDS	
  
          •  “Interpersonal,	
  
             structured	
  adherence	
  
             support	
  was	
  associated	
  
             with	
  improved	
  long-­‐
             term	
  medicaNon	
  
             adherence	
  and	
  virologic	
  
             and	
  immunologic	
  HIV	
  
             outcomes”	
  
          Mannheimer,	
  S.B.	
  et	
  al.	
  (2006).	
  JAIDS,	
  43,	
  
          	
  S41-­‐S47	
  
Chronic	
  Disease	
  Management	
  
•  “Chronic	
  disease	
  self-­‐
   management	
  programs	
  
   probably	
  have	
  a	
  
   beneficial	
  effect	
  on	
  
   some	
  (but	
  not	
  all)	
  
   physiologic	
  outcomes	
  
   that	
  have	
  been	
  assessed	
  
   in	
  controlled	
  trials”	
  

Chodosh,	
  J.	
  et	
  al.	
  (2005).	
  Annals	
  of	
  Internal	
  Medicine,	
  143,	
  427-­‐438.	
  	
  
Tobacco	
  Use	
  
•  Tobacco	
  was	
  responsible	
  for	
  more	
  than	
  100	
  million	
  deaths	
  
   worldwide	
  in	
  the	
  20th	
  century	
  and	
  is	
  forecast	
  to	
  kill	
  at	
  least	
  
   one	
  billion	
  more	
  in	
  the	
  century	
  to	
  come	
  [1]	
  
     –  80%	
  of	
  such	
  deaths	
  are	
  projected	
  to	
  occur	
  in	
  the	
  developing	
  
        world	
  [2]	
  
•  Half	
  of	
  the	
  current	
  smokers	
  today	
  (about	
  650	
  million	
  
   people)	
  will	
  die	
  as	
  a	
  result	
  of	
  tobacco	
  use,	
  with	
  tobacco	
  use	
  
   accounNng	
  for	
  the	
  premature	
  death	
  of	
  4.9	
  million	
  people	
  
   worldwide	
  [3].	
  	
  
                 1.    World	
  Health	
  OrganizaNon:	
  WHO	
  Report	
  on	
  the	
  global	
  tobacco	
  epidemic,	
  
                       2008:	
  The	
  MPOWER	
  Package.	
  Geneva,	
  CH:	
  World	
  Health	
  OrganizaNon;	
  
                       2008.	
  
                 2.    Sabrie	
  E,	
  Glantz	
  SA:	
  The	
  tobacco	
  industry	
  in	
  developing	
  countries.	
  BriJsh	
  
                       Medical	
  Journal	
  2006,	
  332:313-­‐314.	
  
                 3.    Shafey	
  O,	
  Dolwick	
  S,	
  Guindon	
  GE	
  (Eds.):	
  Tobacco	
  Control	
  Country	
  Profiles	
  
                       2003.	
  Atlanta,	
  GA:	
  American	
  Cancer	
  Society;	
  2003.	
  
Knowledge	
  TranslaNon	
  
•  Volume	
  of	
  informaNon	
  and	
  knowledge	
  is	
  
   currently	
  greater	
  than	
  ever	
  before,	
  yet	
  relaNvely	
  
   linle	
  is	
  being	
  translated	
  into	
  pracNce	
  across	
  the	
  
   spectrum	
  of	
  discovery	
  and	
  pracNce	
  
          •  Hyan,	
  Best	
  &	
  Norman	
  (2008).	
  Knowledge	
  integraNon:	
  
             Conceptualizing	
  communicaNons	
  in	
  cancer	
  control	
  systems.	
  
             PaJent	
  EducaJon	
  &	
  Counseling,	
  71,	
  319-­‐327.	
  
•  EsNmates	
  that	
  it	
  is	
  taking	
  up	
  to	
  17	
  years	
  to	
  
   translate	
  innovaNons	
  into	
  everyday	
  clinical	
  
   pracNce	
  
          •  Balas	
  EA,	
  Boren	
  SA.	
  (2000).	
  Managing	
  clinical	
  knowledge	
  for	
  
             health	
  care	
  improvement.	
  In:	
  Yearbook	
  of	
  medical	
  
             informaNcs.	
  p.	
  65–70.	
  
Looking	
  Forward	
  to	
  Change	
  

•  The	
  only	
  
   people	
  who	
  
   truly	
  welcome	
  
   change	
  are	
  wet	
  
   babies	
  
HOW	
  WE	
  CHANGE:	
  THEORIES	
  &	
  
MODELS	
  OF	
  CHANGE	
  
Some	
  Wisdom	
  from	
  Kurt	
  Lewin	
  
                (1890-­‐1947)	
  

“There	
  is	
  nothing	
  so	
  pracNcal	
  as	
  a	
  good	
  theory”	
  
Likelihood	
  of	
  AcNon	
  Scale	
  
A	
  person	
  more	
  likely	
  to	
  act	
  if…	
  
•  View	
  themselves	
  as	
  personally	
  suscepNble	
  
•  Sees	
  the	
  (potenNal)	
  problem	
  as	
  serious	
  
•  Believes	
  change	
  will	
  reduce	
  risk	
  
•  Assesses	
  pros	
  as	
  outweighing	
  cons	
  of	
  change	
  
•  Believes	
  that	
  others	
  endorse	
  change	
  
•  Is	
  moNvated	
  to	
  comply	
  with	
  others’	
  wishes	
  
Likelihood	
  of	
  AcNon	
  Scale	
  
      A	
  person	
  more	
  likely	
  to	
  act	
  if…	
  
      •  Environment	
  is	
  supporNve	
  of	
  acNon	
  
      •  Person	
  has	
  necessary	
  knowledge	
  and	
  skills	
  
      •  Confident	
  that	
  they	
  can	
  carry	
  out	
  acNon	
  
      •  Intrinsically	
  moNvated	
  to	
  change	
  
Skinner,	
  H.A.	
  	
  Promo1ng	
  Health	
  Through	
  Organiza1onal	
  Change.	
  San	
  Francisco:	
  Benjamin	
  Cummings	
  Publishers,	
  2002.;	
  	
  
Norman,	
  C.D.,	
  Maley,	
  O.,	
  Li,	
  X.,	
  &	
  Skinner,	
  H.A.	
  Using	
  the	
  Internet	
  to	
  iniNate	
  and	
  assist	
  smoking	
  prevenNon	
  in	
  schools:	
  
	
  A	
  randomized	
  controlled	
  trial.	
  Health	
  Psychology,	
  2008,	
  27,	
  799-­‐810.	
  
Health	
  Belief	
  Model	
  
Theory	
  of	
  Reasoned	
  AcNon/Planned	
  
                  Behaviour	
  
Social	
  CogniNve	
  Theory	
  
•  Emphasizes	
  the	
  reciprocal	
  role	
  of	
  environment	
  
   (physical,	
  social,	
  cultural)	
  and	
  behaviour	
  
   –  Social	
  learning	
  	
  
•  EvaluaNng	
  expectaNons	
  and	
  capabiliNes	
  -­‐-­‐	
  
   focus	
  on	
  skill	
  development	
  and	
  self-­‐efficacy	
  
   (confidence)	
  
Self-­‐DeterminaNon	
  Theory	
  
•  People	
  are	
  more	
  likely	
  to	
  change	
  if	
  they	
  
   genuinely	
  want	
  to	
  change	
  
    –  “want	
  to	
  change”	
  vs.	
  “have	
  to	
  change”	
  
•  RelaNng	
  goals	
  of	
  change	
  to	
  personal	
  values,	
  
   preferences	
  &	
  aspiraNons	
  
•  Emphasis	
  on	
  supporNng	
  an	
  individual’s	
  
   autonomy	
  (freedom)	
  to	
  make	
  decisions	
  about	
  
   their	
  life	
  
TranstheoreNcal	
  Model	
  &	
  Stages	
  of	
  
               Change	
  
•  Precontempla1on	
  
   –  No	
  desire	
  to	
  change	
  within	
  6	
  months	
  
•  Contempla1on	
  
   –  Considering	
  change	
  within	
  6	
  months	
  
•  Prepara1on	
  
   –  Considering	
  change	
  within	
  30	
  days	
  
•  Ac1on	
  
   –  AcNvely	
  engaged	
  in	
  change	
  behaviours	
  
•  Maintenance	
  
   –  Maintaining	
  changed	
  state	
  
Why	
  InformaNon	
  Technology?	
  
•  Allows	
  for	
  tailoring	
  and	
  customized	
  programming	
  for	
  
   diverse	
  audiences	
  
•  24/7	
  &	
  “always	
  on”	
  
•  Easily	
  modifiable	
  
•  AnracNve	
  and	
  interacNve	
  
•  Scalable	
  &	
  portable	
  
•  Permits	
  a	
  conversaNon	
  on	
  health	
  behaviour	
  at	
  a	
  
   populaNon	
  level	
  (Web	
  2.0)	
  
WEB-­‐ASSISTED	
  
      TOBACCO	
  
      INTERVENTIONS	
  
A	
  Case	
  Study	
  
First	
  Order	
  Web-­‐Assisted	
  Tobacco	
  
           IntervenNon	
  (WATI)	
  
Second	
  Order	
  WATI	
  
Third	
  Order	
  WATI	
  
             •  Website	
  
             •  Dowloadable	
  
                curriculum	
  guide	
  
             •  Integrated	
  tools	
  for	
  
                student	
  collaboraNon	
  
                &	
  dialogue	
  within	
  and	
  
                between	
  classes	
  
Suppor1ng	
  Smoking	
  Preven1on	
  &	
  
     Cessa1on	
  with	
  Youth	
  	
  
1.	
  Makin’	
  Cents	
  
  ParNcipants	
  input	
  the	
  number	
  of	
  cigarene	
  packs	
  they	
  
   smoke	
  in	
  one	
  month;	
  market	
  value	
  is	
  calculated	
  into	
  
   annual	
  total	
  
  ParNcipants	
  spend	
  this	
  amount	
  in	
  virtual	
  shopping	
  
   mall	
  
  Helps	
  users	
  recognize	
  consumer	
  opNons,	
  the	
  value	
  of	
  
   a	
  dollar	
  relaNve	
  to	
  purchasing	
  power	
  
  Promotes	
  understanding	
  of	
  the	
  economic	
  impact	
  of	
  
   decision	
  to	
  smoke	
  and	
  economic	
  challenges	
  of	
  those	
  
   who	
  are	
  nicoNne	
  dependent	
  
Makin’	
  Cents:	
  Process/Concept	
  

•  This	
  stage	
  is	
  designed	
  
   to	
  raise	
  consciousness	
  
   of	
  the	
  cost	
  of	
  cigarene	
  
   purchases	
  relaNve	
  to	
  
   other	
  consumer	
  goods	
  
2.	
  It’s	
  Your	
  Life	
  
  ParNcipants	
  complete	
  short	
  assessment	
  about	
  their	
  
   smoking	
  behaviour	
  (frequency,	
  amount)	
  
  Program	
  tailored	
  to	
  whether	
  person	
  is	
  a	
  smoker,	
  non-­‐
   smoker,	
  experimental/social	
  smoker	
  
  ParNcipants	
  become	
  aware	
  of	
  why	
  they	
  smoke,	
  
   smoking	
  panerns,	
  smoking	
  triggers	
  and	
  urges	
  
It’s	
  Your	
  Life:	
  Process/Concept	
  
 •  This	
  stage	
  is	
  both	
  an	
  
    assessment	
  of	
  smoking	
  
    status	
  and	
  provides	
  
    personalized	
  feedback	
  
    on	
  the	
  level	
  of	
  relaNve	
  
    risk	
  based	
  on	
  the	
  
    results	
  of	
  the	
  
    assessment	
  
3.	
  To	
  Change	
  or	
  Not	
  to	
  Change	
  

   •  Allows	
  parNcipant	
  to	
  assess	
  readiness	
  to	
  change	
  
      (quit	
  or	
  reduce	
  smoking)	
  
   •  ParNcipants	
  assess	
  importance	
  of	
  change	
  
   •  ParNcipants	
  assess	
  their	
  confidence	
  in	
  being	
  
      able	
  to	
  change	
  
             •  Quiz	
  is	
  tailored	
  to	
  user’s	
  smoking	
  status	
  
                idenNfied	
  in	
  previous	
  stage	
  
To	
  Change	
  or	
  Not	
  to	
  Change:	
  Process/
                       Concept	
  
  This	
  component	
  assesses:	
  
  Readiness	
  to	
  change	
  
   (stage	
  of	
  change)	
  
  Confidence	
  (self-­‐efficacy)	
  
  Importance	
  for	
  change	
  
   (self-­‐determina7on)	
  
4.	
  It’s	
  Your	
  Decision	
  

•  Creates	
  a	
  decision	
  balance	
  displaying	
  pros	
  and	
  
   cons	
  of	
  smoking/being	
  smoke	
  free	
  
•  ParNcipants	
  can	
  clearly	
  see	
  their	
  thoughts	
  about	
  
   smoking	
  and	
  reasons	
  to	
  quit,	
  cut	
  down,	
  or	
  
   remain	
  the	
  same	
  
•  May	
  help	
  the	
  parNcipant	
  to	
  advance	
  their	
  
   readiness	
  to	
  change	
  
It’s	
  Your	
  Decision:	
  Process/Concept	
  

       This	
  stage	
  examines	
  
        the	
  pros	
  and	
  cons	
  of:	
  
       Being	
  a	
  non-­‐smoker	
  
        versus	
  
       Being	
  a	
  smoker	
  
       Decision	
  Balance	
  
5.	
  What	
  Now?	
  

•  This	
  secNon	
  brings	
  together	
  the	
  results	
  from	
  
   the	
  previous	
  stages	
  
•  If	
  idenNfied	
  as	
  a	
  smoker,	
  the	
  Smoking	
  Zine	
  will	
  
   guide	
  them	
  in	
  creaNng	
  a	
  personalized	
  quit	
  
   programme	
  
•  If	
  not	
  ready	
  to	
  quit,	
  then	
  parNcipant	
  is	
  guided	
  
   to	
  the	
  Personal	
  Forecast	
  quiz	
  secNon	
  
What	
  Now?	
  
                              Process/Change	
  
  IdenNficaNon	
  of	
  readiness	
  
  Helps	
  to	
  develop	
  quit	
  plan	
  	
  
          Date	
  
          Method	
  of	
  cessaNon	
  
          Support	
  mechanisms	
  
          Relapse	
  prevenNon	
  strategies	
  
          Outcome	
  rewards	
  
  Produces	
  a	
  cogniNve	
  behaviour	
  
   change	
  plan	
  and	
  a	
  cue	
  to	
  acJon	
  
Arabic	
  AdaptaNon	
  
Hebrew	
  AdaptaNon	
  
Chinese	
  AdaptaNon	
  
IntegraNng	
  the	
  Smoking	
  Zine	
  into	
  the	
  
                Classroom	
  
Virtual	
  Classroom	
  on	
  	
  
  Tobacco	
  Control	
  
  Developed	
  in	
  partnership	
  with	
  
   TakingITGlobal,	
  youth-­‐driven	
  acNvism	
  and	
  
   educaNon	
  network	
  
  Goals:	
  
     To	
  posiNvely	
  influence	
  behavioural	
  intenNons	
  
      and	
  resistance	
  to	
  smoking	
  iniNaNon	
  among	
  
      young	
  people	
  
     To	
  inform	
  youth	
  about	
  global	
  tobacco	
  issues	
  
      and	
  understand	
  the	
  impact	
  of	
  their	
  choices	
  
     To	
  increase	
  the	
  number	
  of	
  youth	
  involved	
  in	
  
      tobacco	
  control	
  
Virtual	
  Classroom	
  on	
  	
  
  Tobacco	
  Control	
  
     Features	
  four	
  interrelated	
  units	
  
        Facts	
  and	
  Figures	
  examines	
  the	
  health	
  effects	
  
         of	
  tobacco,	
  both	
  first-­‐hand	
  and	
  second-­‐hand	
  
        The	
  Smoking	
  Zine	
  allows	
  students	
  to	
  explore	
  
         their	
  smoking	
  behaviours	
  and	
  intenNons	
  
        Denormaliza1on	
  invesNgates	
  how	
  the	
  tobacco	
  
         industry	
  targets	
  youth	
  
        Global	
  and	
  Social	
  Jus1ce	
  focuses	
  on	
  the	
  
         tobacco	
  industry’s	
  exploitaNve	
  pracNces	
  in	
  the	
  
         developing	
  world	
  
MAKING	
  EHEALTH	
  ACCESSIBLE:	
  THE	
  
ROLE	
  OF	
  LITERACY	
  
Approaches	
  to	
  EvaluaNng	
  
              InformaNon	
  
Third	
  Party	
  Verifica1on	
         Cri1cal	
  Appraisal	
  
•  “Seals	
  of	
  approval”	
         •  “Informed	
  Consumer”	
  
•  Expert-­‐reviewed	
  content	
      •  Individuals	
  are	
  
   approved	
  for	
  use	
               responsible	
  for	
  learning	
  
                                          how	
  to	
  evaluate	
  
•  Centralized,	
                         informaNon	
  
   straighyorward	
  process	
         •  EvoluNonary,	
  responsive	
  
•  Slow,	
  resource-­‐intensive	
        and	
  can	
  be	
  tailored	
  to	
  
   and	
  subject	
  to	
  fraud	
        individual	
  needs	
  
                                       •  Complex	
  skill	
  set	
  
Literacy	
  as	
  a	
  Tool	
  for	
  CommunicaNon	
  
•  Literacy	
  refers	
  to	
  a	
  person’s	
  ability	
  to	
  communicate	
  at	
  
   a	
  level	
  that	
  allows	
  them	
  to	
  understand	
  the	
  world	
  
   around	
  them	
  [interpret	
  the	
  signals	
  coming	
  in]	
  and	
  to	
  
   contribute	
  to	
  that	
  world	
  through	
  personal	
  expression	
  
   that	
  is	
  meaningful	
  to	
  others	
  [sending	
  useful	
  signals	
  
   out]	
  
Literacy	
  is	
  about	
  Content	
  

   •  For	
  online	
  content	
  to	
  adequately	
  inform	
  it	
  
      must	
  be:	
  
         –  Accessible	
  
         –  Complete	
  
         –  Accurate	
  
         –  Timely	
  
         –  Evidence-­‐based	
  &	
  verifiable	
  
         –  Balanced	
  
   •  Many	
  media	
  messages	
  to	
  consumers	
  address	
  
      none	
  of	
  these	
  points!	
  
See:	
  Eysenbach,	
  G.	
  (2002).	
  Infodemiology:	
  The	
  epidemiology	
  of	
  (mis)informaNon.	
  
	
  American	
  Journal	
  of	
  Medicine,	
  113	
  (0),	
  763-­‐765	
  
The	
  Role	
  of	
  
   Networks	
  in	
  
   Decision	
  Making	
  
"In	
  a	
  world	
  where	
  individuals	
  
make	
  decisions	
  based	
  not	
  only	
  
on	
  their	
  own	
  judgments	
  but	
  
also	
  on	
  the	
  judgments	
  of	
  
others,	
  quality	
  is	
  not	
  enough”	
  
WaXs,	
  D	
  (2003).	
  Six	
  Degrees:	
  
The	
  science	
  of	
  a	
  connected	
  
age.	
  New	
  York:	
  Norton,	
  p.250	
  
Bearman,	
  P.S.,	
  Moody,	
  J.	
  &	
  Stovel,	
  K.	
  (2004).	
  Chains	
  of	
  affecNon:	
  
The	
  structure	
  of	
  adolescent	
  romanNc	
  and	
  sexual	
  networks.	
  American	
  
Journal	
  of	
  Sociology,	
  110	
  (1).	
  	
  
Viewing	
  Literacy	
  as	
  A	
  ConNnuum	
  
•  Literacy	
  levels	
  are	
  not	
  dichotomous	
  	
  (literate	
  /	
  
   illiterate)	
  
•  Literacy	
  levels	
  ebb	
  and	
  flow	
  over	
  Nme	
  as	
  new	
  
   knowledge	
  is	
  formed,	
  new	
  experiences	
  take	
  
   place,	
  and	
  new	
  technologies	
  and	
  tools	
  are	
  
   introduced	
  	
  
•  What	
  passes	
  as	
  high	
  literacy	
  today	
  may	
  not	
  be	
  
   the	
  same	
  tomorrow	
  because	
  the	
  content	
  and	
  
   context	
  in	
  which	
  those	
  skills	
  are	
  applied	
  changes	
  
eHealth	
  Literacy	
  
•  “the ability to seek, find, understand,
   and appraise health information from
   electronic sources and apply the
   knowledge gained to addressing or
   solving a health problem.”
    •  Norman & Skinner (2006). Journal of
       Medical Internet Research 8(2) e9.
Traditional
                                                                                    Literacy




                                                                                                    In Lite
                                                                                                      fo r
                                                                                                        rm ac
                                                                                                          at y
                                                                                                            io
                                                                                                              n
                                                             Li t al t h
                                                                      cy
                                                                 e ra
                                                                 He
                                                                                     eHealth
                                                                                     Literacy




                                                                      Co terac




                                                                                                      Lite dia
                                                                                                              y
                                                                        Li




                                                                                                          rac
                                                                        mp y




                                                                                                         Me
                                                                           ute
                                                                               r
                                                                                         Science
                                                                                         Literacy




Norman	
  &	
  Skinner	
  (2006a).	
  JMIR,	
  8	
  (2)	
  e9	
  
General	
  Skills	
                                            Traditional
                                                                Literacy




                                                                                C ite
                                                                                 om r a
                                                                                  L

                                                                                   pu c y
                                                                                     te
                                                                                        r
                                       Lit alth
                                               cy
                                          e ra
                                          He
                                                                  eHealth
                                                                  Literacy




                                               Inf itera




                                                                                  Lit dia
                                                                                         cy
                                                  or
                                                  L
                                                     ma cy




                                                                                     era
                                                                                     Me
                                                       tio
                                                           n
                                                                     Science
                                                                     Literacy


    	
  Traditional	
  (Basic)	
  Literacy	
  
   &	
  Numeracy	
  
    	
  Media	
  Literacy	
  
    	
  Information	
  Literacy	
  
Specific	
  Skills	
  
                                                         Traditional
                                                          Literacy




                                                                          C ite
                                                                           om r
                                                                            L

                                                                             pu cy
                                                                                te
                                                                                 a

                                                                                  r
                                   Lit alth
                                           cy
                                      e ra
                                      He
                                                           eHealth
                                                           Literacy




                                         Inf itera




                                                                            Lite dia
                                                                                    y
                                            orm cy




                                                                                rac
                                             L




                                                                               Me
                                                ati
                                                    on
                                                               Science

   	
  Computer	
  Literacy	
                                 Literacy




   	
  Science	
  Literacy	
  
   	
  Health	
  Literacy	
  
Resources	
  
  Youth	
  Voices	
  Research	
  
      hnp://www.youthvoices.ca	
  
  The	
  Smoking	
  Zine	
  
      hnp://www.smokingzine.org	
  
  Taking	
  IT	
  Global	
  
      hnp://www.takingitglobal.org	
  


                        Cameron	
  Norman	
  
                   cameron.norman@utoronto.ca	
  
Contact	
  InformaNon	
  
Cameron	
  D.	
  Norman	
  PhD	
  
Dalla	
  Lana	
  School	
  of	
  Public	
  Health	
  
5th	
  Floor	
  Office	
  586,	
  Health	
  Sciences	
  Building	
  
416.978.1242	
  
cameron.norman@utoronto.ca	
  

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E Health Behaviour Change

  • 1. Public  eHealth:  Promo1ng  personal   and  popula1on  health  through  ICT's   Cameron  D.  Norman  PhD   Assistant  Professor   Dalla  Lana  School  of  Public  Health   University  of  Toronto  
  • 2. Public  eHealth  &  Behaviour  Change      If  you  want  to   understand   something,  try   to  change  it   –  Kurt  Lewin  (1951)  
  • 3. Ten  Great  Public  Health  Achievements   -­‐-­‐  United  States,  1900-­‐1999     •  VaccinaNon     •  Motor-­‐vehicle  safety     •  Safer  workplaces     •  Control  of  infecNous  diseases     •  Decline  in  deaths  from  coronary  heart  disease  and  stroke     •  Safer  and  healthier  foods     •  Healthier  mothers  and  babies     •  Family  planning     •  FluoridaNon  of  drinking  water     •  RecogniNon  of  tobacco  use  as  a  health  hazard   Centers  for  Disease  Control  (1999).  Morbidity  &  Mortality     Weekly  Report,  48  (12),  241-­‐243.  
  • 4. Cancer   •  In  the  United  States,  the  overall  cancer  death   rate  decreased  by  12%  between  1991  and   2003.     •  A  significant  proporNon  of  this  decline  (40%)  is   not  due  to  breakthroughs  in  molecular   medicine,  gene  therapy,  or  other  highly   technical  treatments,  but  to  a  behavioral   intervenNon:  smoking  cessa1on   •  Thun,  M.  J.  et  al.(2006).  Tobacco  Control,  15,  345-­‐347.    
  • 5. Obesity   Overweight  (BMI  =  25-­‐29.9)  associated  with  a  loss  of  >  3  years;   BMI  >  30  associated  with  loss  of  7  years  
  • 6. Cardiac  RehabilitaNon   •  “Although  the  efficacy  of   stand-­‐alone  psychosocial   intervenNons  remains   unclear,  both  exercise  and   mulNfactorial  cardiac   rehabilitaNon  with   psychosocial   intervenNons  have  dem-­‐   onstrated  a  reducNon  in   cardiac  events.”   Rozanski,  Blumenthal,  Davidson,  Saab  &  Kubansky  (2005).  Journal  of  the  American   College  of  Cardiology,  45  (5),  637-­‐651.  
  • 7. HIV  /  AIDS   •  “Interpersonal,   structured  adherence   support  was  associated   with  improved  long-­‐ term  medicaNon   adherence  and  virologic   and  immunologic  HIV   outcomes”   Mannheimer,  S.B.  et  al.  (2006).  JAIDS,  43,    S41-­‐S47  
  • 8. Chronic  Disease  Management   •  “Chronic  disease  self-­‐ management  programs   probably  have  a   beneficial  effect  on   some  (but  not  all)   physiologic  outcomes   that  have  been  assessed   in  controlled  trials”   Chodosh,  J.  et  al.  (2005).  Annals  of  Internal  Medicine,  143,  427-­‐438.    
  • 9. Tobacco  Use   •  Tobacco  was  responsible  for  more  than  100  million  deaths   worldwide  in  the  20th  century  and  is  forecast  to  kill  at  least   one  billion  more  in  the  century  to  come  [1]   –  80%  of  such  deaths  are  projected  to  occur  in  the  developing   world  [2]   •  Half  of  the  current  smokers  today  (about  650  million   people)  will  die  as  a  result  of  tobacco  use,  with  tobacco  use   accounNng  for  the  premature  death  of  4.9  million  people   worldwide  [3].     1.  World  Health  OrganizaNon:  WHO  Report  on  the  global  tobacco  epidemic,   2008:  The  MPOWER  Package.  Geneva,  CH:  World  Health  OrganizaNon;   2008.   2.  Sabrie  E,  Glantz  SA:  The  tobacco  industry  in  developing  countries.  BriJsh   Medical  Journal  2006,  332:313-­‐314.   3.  Shafey  O,  Dolwick  S,  Guindon  GE  (Eds.):  Tobacco  Control  Country  Profiles   2003.  Atlanta,  GA:  American  Cancer  Society;  2003.  
  • 10. Knowledge  TranslaNon   •  Volume  of  informaNon  and  knowledge  is   currently  greater  than  ever  before,  yet  relaNvely   linle  is  being  translated  into  pracNce  across  the   spectrum  of  discovery  and  pracNce   •  Hyan,  Best  &  Norman  (2008).  Knowledge  integraNon:   Conceptualizing  communicaNons  in  cancer  control  systems.   PaJent  EducaJon  &  Counseling,  71,  319-­‐327.   •  EsNmates  that  it  is  taking  up  to  17  years  to   translate  innovaNons  into  everyday  clinical   pracNce   •  Balas  EA,  Boren  SA.  (2000).  Managing  clinical  knowledge  for   health  care  improvement.  In:  Yearbook  of  medical   informaNcs.  p.  65–70.  
  • 11. Looking  Forward  to  Change   •  The  only   people  who   truly  welcome   change  are  wet   babies  
  • 12. HOW  WE  CHANGE:  THEORIES  &   MODELS  OF  CHANGE  
  • 13. Some  Wisdom  from  Kurt  Lewin   (1890-­‐1947)   “There  is  nothing  so  pracNcal  as  a  good  theory”  
  • 14. Likelihood  of  AcNon  Scale   A  person  more  likely  to  act  if…   •  View  themselves  as  personally  suscepNble   •  Sees  the  (potenNal)  problem  as  serious   •  Believes  change  will  reduce  risk   •  Assesses  pros  as  outweighing  cons  of  change   •  Believes  that  others  endorse  change   •  Is  moNvated  to  comply  with  others’  wishes  
  • 15. Likelihood  of  AcNon  Scale   A  person  more  likely  to  act  if…   •  Environment  is  supporNve  of  acNon   •  Person  has  necessary  knowledge  and  skills   •  Confident  that  they  can  carry  out  acNon   •  Intrinsically  moNvated  to  change   Skinner,  H.A.    Promo1ng  Health  Through  Organiza1onal  Change.  San  Francisco:  Benjamin  Cummings  Publishers,  2002.;     Norman,  C.D.,  Maley,  O.,  Li,  X.,  &  Skinner,  H.A.  Using  the  Internet  to  iniNate  and  assist  smoking  prevenNon  in  schools:    A  randomized  controlled  trial.  Health  Psychology,  2008,  27,  799-­‐810.  
  • 17. Theory  of  Reasoned  AcNon/Planned   Behaviour  
  • 18. Social  CogniNve  Theory   •  Emphasizes  the  reciprocal  role  of  environment   (physical,  social,  cultural)  and  behaviour   –  Social  learning     •  EvaluaNng  expectaNons  and  capabiliNes  -­‐-­‐   focus  on  skill  development  and  self-­‐efficacy   (confidence)  
  • 19. Self-­‐DeterminaNon  Theory   •  People  are  more  likely  to  change  if  they   genuinely  want  to  change   –  “want  to  change”  vs.  “have  to  change”   •  RelaNng  goals  of  change  to  personal  values,   preferences  &  aspiraNons   •  Emphasis  on  supporNng  an  individual’s   autonomy  (freedom)  to  make  decisions  about   their  life  
  • 20. TranstheoreNcal  Model  &  Stages  of   Change   •  Precontempla1on   –  No  desire  to  change  within  6  months   •  Contempla1on   –  Considering  change  within  6  months   •  Prepara1on   –  Considering  change  within  30  days   •  Ac1on   –  AcNvely  engaged  in  change  behaviours   •  Maintenance   –  Maintaining  changed  state  
  • 21. Why  InformaNon  Technology?   •  Allows  for  tailoring  and  customized  programming  for   diverse  audiences   •  24/7  &  “always  on”   •  Easily  modifiable   •  AnracNve  and  interacNve   •  Scalable  &  portable   •  Permits  a  conversaNon  on  health  behaviour  at  a   populaNon  level  (Web  2.0)  
  • 22. WEB-­‐ASSISTED   TOBACCO   INTERVENTIONS   A  Case  Study  
  • 23. First  Order  Web-­‐Assisted  Tobacco   IntervenNon  (WATI)  
  • 25. Third  Order  WATI   •  Website   •  Dowloadable   curriculum  guide   •  Integrated  tools  for   student  collaboraNon   &  dialogue  within  and   between  classes  
  • 26. Suppor1ng  Smoking  Preven1on  &   Cessa1on  with  Youth    
  • 27.
  • 28.
  • 29. 1.  Makin’  Cents     ParNcipants  input  the  number  of  cigarene  packs  they   smoke  in  one  month;  market  value  is  calculated  into   annual  total     ParNcipants  spend  this  amount  in  virtual  shopping   mall     Helps  users  recognize  consumer  opNons,  the  value  of   a  dollar  relaNve  to  purchasing  power     Promotes  understanding  of  the  economic  impact  of   decision  to  smoke  and  economic  challenges  of  those   who  are  nicoNne  dependent  
  • 30.
  • 31. Makin’  Cents:  Process/Concept   •  This  stage  is  designed   to  raise  consciousness   of  the  cost  of  cigarene   purchases  relaNve  to   other  consumer  goods  
  • 32. 2.  It’s  Your  Life     ParNcipants  complete  short  assessment  about  their   smoking  behaviour  (frequency,  amount)     Program  tailored  to  whether  person  is  a  smoker,  non-­‐ smoker,  experimental/social  smoker     ParNcipants  become  aware  of  why  they  smoke,   smoking  panerns,  smoking  triggers  and  urges  
  • 33.
  • 34. It’s  Your  Life:  Process/Concept   •  This  stage  is  both  an   assessment  of  smoking   status  and  provides   personalized  feedback   on  the  level  of  relaNve   risk  based  on  the   results  of  the   assessment  
  • 35. 3.  To  Change  or  Not  to  Change   •  Allows  parNcipant  to  assess  readiness  to  change   (quit  or  reduce  smoking)   •  ParNcipants  assess  importance  of  change   •  ParNcipants  assess  their  confidence  in  being   able  to  change   •  Quiz  is  tailored  to  user’s  smoking  status   idenNfied  in  previous  stage  
  • 36.
  • 37. To  Change  or  Not  to  Change:  Process/ Concept     This  component  assesses:     Readiness  to  change   (stage  of  change)     Confidence  (self-­‐efficacy)     Importance  for  change   (self-­‐determina7on)  
  • 38. 4.  It’s  Your  Decision   •  Creates  a  decision  balance  displaying  pros  and   cons  of  smoking/being  smoke  free   •  ParNcipants  can  clearly  see  their  thoughts  about   smoking  and  reasons  to  quit,  cut  down,  or   remain  the  same   •  May  help  the  parNcipant  to  advance  their   readiness  to  change  
  • 39.
  • 40. It’s  Your  Decision:  Process/Concept     This  stage  examines   the  pros  and  cons  of:     Being  a  non-­‐smoker   versus     Being  a  smoker     Decision  Balance  
  • 41. 5.  What  Now?   •  This  secNon  brings  together  the  results  from   the  previous  stages   •  If  idenNfied  as  a  smoker,  the  Smoking  Zine  will   guide  them  in  creaNng  a  personalized  quit   programme   •  If  not  ready  to  quit,  then  parNcipant  is  guided   to  the  Personal  Forecast  quiz  secNon  
  • 42.
  • 43. What  Now?   Process/Change     IdenNficaNon  of  readiness     Helps  to  develop  quit  plan       Date     Method  of  cessaNon     Support  mechanisms     Relapse  prevenNon  strategies     Outcome  rewards     Produces  a  cogniNve  behaviour   change  plan  and  a  cue  to  acJon  
  • 47. IntegraNng  the  Smoking  Zine  into  the   Classroom  
  • 48. Virtual  Classroom  on     Tobacco  Control     Developed  in  partnership  with   TakingITGlobal,  youth-­‐driven  acNvism  and   educaNon  network     Goals:    To  posiNvely  influence  behavioural  intenNons   and  resistance  to  smoking  iniNaNon  among   young  people    To  inform  youth  about  global  tobacco  issues   and  understand  the  impact  of  their  choices    To  increase  the  number  of  youth  involved  in   tobacco  control  
  • 49. Virtual  Classroom  on     Tobacco  Control     Features  four  interrelated  units    Facts  and  Figures  examines  the  health  effects   of  tobacco,  both  first-­‐hand  and  second-­‐hand    The  Smoking  Zine  allows  students  to  explore   their  smoking  behaviours  and  intenNons    Denormaliza1on  invesNgates  how  the  tobacco   industry  targets  youth    Global  and  Social  Jus1ce  focuses  on  the   tobacco  industry’s  exploitaNve  pracNces  in  the   developing  world  
  • 50.
  • 51. MAKING  EHEALTH  ACCESSIBLE:  THE   ROLE  OF  LITERACY  
  • 52. Approaches  to  EvaluaNng   InformaNon   Third  Party  Verifica1on   Cri1cal  Appraisal   •  “Seals  of  approval”   •  “Informed  Consumer”   •  Expert-­‐reviewed  content   •  Individuals  are   approved  for  use   responsible  for  learning   how  to  evaluate   •  Centralized,   informaNon   straighyorward  process   •  EvoluNonary,  responsive   •  Slow,  resource-­‐intensive   and  can  be  tailored  to   and  subject  to  fraud   individual  needs   •  Complex  skill  set  
  • 53. Literacy  as  a  Tool  for  CommunicaNon   •  Literacy  refers  to  a  person’s  ability  to  communicate  at   a  level  that  allows  them  to  understand  the  world   around  them  [interpret  the  signals  coming  in]  and  to   contribute  to  that  world  through  personal  expression   that  is  meaningful  to  others  [sending  useful  signals   out]  
  • 54. Literacy  is  about  Content   •  For  online  content  to  adequately  inform  it   must  be:   –  Accessible   –  Complete   –  Accurate   –  Timely   –  Evidence-­‐based  &  verifiable   –  Balanced   •  Many  media  messages  to  consumers  address   none  of  these  points!   See:  Eysenbach,  G.  (2002).  Infodemiology:  The  epidemiology  of  (mis)informaNon.    American  Journal  of  Medicine,  113  (0),  763-­‐765  
  • 55. The  Role  of   Networks  in   Decision  Making   "In  a  world  where  individuals   make  decisions  based  not  only   on  their  own  judgments  but   also  on  the  judgments  of   others,  quality  is  not  enough”   WaXs,  D  (2003).  Six  Degrees:   The  science  of  a  connected   age.  New  York:  Norton,  p.250  
  • 56. Bearman,  P.S.,  Moody,  J.  &  Stovel,  K.  (2004).  Chains  of  affecNon:   The  structure  of  adolescent  romanNc  and  sexual  networks.  American   Journal  of  Sociology,  110  (1).    
  • 57. Viewing  Literacy  as  A  ConNnuum   •  Literacy  levels  are  not  dichotomous    (literate  /   illiterate)   •  Literacy  levels  ebb  and  flow  over  Nme  as  new   knowledge  is  formed,  new  experiences  take   place,  and  new  technologies  and  tools  are   introduced     •  What  passes  as  high  literacy  today  may  not  be   the  same  tomorrow  because  the  content  and   context  in  which  those  skills  are  applied  changes  
  • 58. eHealth  Literacy   •  “the ability to seek, find, understand, and appraise health information from electronic sources and apply the knowledge gained to addressing or solving a health problem.” •  Norman & Skinner (2006). Journal of Medical Internet Research 8(2) e9.
  • 59. Traditional Literacy In Lite fo r rm ac at y io n Li t al t h cy e ra He eHealth Literacy Co terac Lite dia y Li rac mp y Me ute r Science Literacy Norman  &  Skinner  (2006a).  JMIR,  8  (2)  e9  
  • 60. General  Skills   Traditional Literacy C ite om r a L pu c y te r Lit alth cy e ra He eHealth Literacy Inf itera Lit dia cy or L ma cy era Me tio n Science Literacy    Traditional  (Basic)  Literacy   &  Numeracy      Media  Literacy      Information  Literacy  
  • 61. Specific  Skills   Traditional Literacy C ite om r L pu cy te a r Lit alth cy e ra He eHealth Literacy Inf itera Lite dia y orm cy rac L Me ati on Science    Computer  Literacy   Literacy    Science  Literacy      Health  Literacy  
  • 62. Resources     Youth  Voices  Research     hnp://www.youthvoices.ca     The  Smoking  Zine     hnp://www.smokingzine.org     Taking  IT  Global     hnp://www.takingitglobal.org   Cameron  Norman   cameron.norman@utoronto.ca  
  • 63. Contact  InformaNon   Cameron  D.  Norman  PhD   Dalla  Lana  School  of  Public  Health   5th  Floor  Office  586,  Health  Sciences  Building   416.978.1242   cameron.norman@utoronto.ca  

Hinweis der Redaktion

  1. Language – despite the attempts by many to standardize it – is not top-down. It is dynamic and constantly in flux. Slang is one way that young people can take control of language and resist the conventions of society, while still finding a mechanism to communicate with one another.
  2. This is a critical point. When we work with young people, we are often concerned primarily with the part of the equation that deals with information coming in, yet in a networked world it is also about what information goes out and how that knowledge is exchanged with others.
  3. In the health field, the implications of poor quality information can literally be the differences between life and death. Content quality is something we pay particular attention to, yet often have little influence over.
  4. Controlling for demographic and Internet use characteristics, youth who received an aggressive sexual solicitation were almost 2.5 times as likely to report experiencing physical abuse, sexual abuse or high parent conflict.