12. What drives us.. Commitment to Excellence World Class Service Quality Heritage World Class Service Commitment to Excellence ChoiceConnex shares the same commitment to excellence with our clients and employs the best people, process and technology to maintain the standards our customers have come to expect. World Class Service ChoiceConnex knows what it takes to deliver world class service and are proud to be sales partner for multiple clients in various part of the world. Heritage With each client, we immerse ourselves in the clients culture and view ourselves as a co-manager of the business and brand. This is reflected in everything we do. Quality We at ChoiceConnex commit ourselves to total customer satisfaction by providing best quality services in contact center by ensuring implementation, maintenance and continual improvement of a Quality Management System through training and empowerment of our employees and up gradation and absorption of appropriate technologies