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9/24/2014 
1 
The Dental Industry’s Premier Speakers Bureau 
Lou Graham DDS 
Jack Griffin DDS 
Ron Kaminer DDS 
Industry s & Product Evaluation Organization
9/24/2014 
2
9/24/2014 
3 
Dentists will increasingly encounter patients who proactively shop for value and 
quality. Compared with health care, more patients pay out-of-pocket for dental care, 
increasing the importance of savvy shopping. Young adults are the least likely to have 
dental insurance and most likely to use information technology to gather information, 
find providers, and compare prices. This will intensify as advances in health 
information technology make it easier for patients to access information on specific 
providers. 
Given the dental economy is expected to remain sluggish, any further major 
ramping up of the supply of dentists could potentially have negative effects on 
dentist earnings. As a result, policy makers need to give careful consideration to any 
further expansion of dental school capacity or increase in foreign dentists in the face of 
h t what appears to be decades of very modest growth in dental spending and demand for 
dental care. Moreover, for various reasons, and pure economic reality is one of them, 
dentists could consider expanding their scope of practice beyond traditional dentistry
9/24/2014 
4
9/24/2014 
5
9/24/2014 
6
9/24/2014 
7 
• Automatically sends “Post 
Appointment Surveys” and gathers 
reviews to be posted on the web, on 
the practices Facebook page, or to 
the website. 
• Allows you to catch any negative 
surveys and respond to them before 
a patient posts a negative review on 
the Web 
• Allows you to respond directly to 
Google 3rd party reviews
9/24/2014 
8 
Log in with user name and password, click active 
presence, then active reviews within Solution Reach 
This allows us to understand issues immediately 
In our office we do this weekly and follow up if we 
think such is required
9/24/2014 
9 
I want to utilize my team to do far more 
with both their time and customizing 
patient care
9/24/2014 
10 
Patient Reactivation 
$2,965,715 TOTAL RECARE 
$83,000.00 in June Alone! 
• Each appointment that has a 
smiley face, has been 
automatically confirmed without 
having to place a phone call 
• Under “Flags” – Shows you if 
you have their (@) email 
address on file, (SMS) text 
number on file (Phone) 
Landline or phone number for 
voice messages 
Al t if th ti t h 
Patients At A Glance 
• Also reports the patient has 
opened, responded, or 
confirmed their appointments
9/24/2014 
11 
• Target Market Campaigns – Send marketing emails to 
specific groups of patients for example for 
mouthguards for athletics 
• Educates the office on dental issues or procedures 
that you offer in your practice (ie, Anterior orthodontics 
like Six Month Smiles or Invisalign, Sleep Apnea, 
Botox, etc) 
• Provides an analytical report showing who opened 
your emails, what they clicked on, and offers patients 
an option to request an appointment right from the 
newsletter 
• Over 100 prebuilt newsletter articles and templates 
available or make your own
9/24/2014 
12

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Recession proof

  • 1. 9/24/2014 1 The Dental Industry’s Premier Speakers Bureau Lou Graham DDS Jack Griffin DDS Ron Kaminer DDS Industry s & Product Evaluation Organization
  • 3. 9/24/2014 3 Dentists will increasingly encounter patients who proactively shop for value and quality. Compared with health care, more patients pay out-of-pocket for dental care, increasing the importance of savvy shopping. Young adults are the least likely to have dental insurance and most likely to use information technology to gather information, find providers, and compare prices. This will intensify as advances in health information technology make it easier for patients to access information on specific providers. Given the dental economy is expected to remain sluggish, any further major ramping up of the supply of dentists could potentially have negative effects on dentist earnings. As a result, policy makers need to give careful consideration to any further expansion of dental school capacity or increase in foreign dentists in the face of h t what appears to be decades of very modest growth in dental spending and demand for dental care. Moreover, for various reasons, and pure economic reality is one of them, dentists could consider expanding their scope of practice beyond traditional dentistry
  • 7. 9/24/2014 7 • Automatically sends “Post Appointment Surveys” and gathers reviews to be posted on the web, on the practices Facebook page, or to the website. • Allows you to catch any negative surveys and respond to them before a patient posts a negative review on the Web • Allows you to respond directly to Google 3rd party reviews
  • 8. 9/24/2014 8 Log in with user name and password, click active presence, then active reviews within Solution Reach This allows us to understand issues immediately In our office we do this weekly and follow up if we think such is required
  • 9. 9/24/2014 9 I want to utilize my team to do far more with both their time and customizing patient care
  • 10. 9/24/2014 10 Patient Reactivation $2,965,715 TOTAL RECARE $83,000.00 in June Alone! • Each appointment that has a smiley face, has been automatically confirmed without having to place a phone call • Under “Flags” – Shows you if you have their (@) email address on file, (SMS) text number on file (Phone) Landline or phone number for voice messages Al t if th ti t h Patients At A Glance • Also reports the patient has opened, responded, or confirmed their appointments
  • 11. 9/24/2014 11 • Target Market Campaigns – Send marketing emails to specific groups of patients for example for mouthguards for athletics • Educates the office on dental issues or procedures that you offer in your practice (ie, Anterior orthodontics like Six Month Smiles or Invisalign, Sleep Apnea, Botox, etc) • Provides an analytical report showing who opened your emails, what they clicked on, and offers patients an option to request an appointment right from the newsletter • Over 100 prebuilt newsletter articles and templates available or make your own