Agile + Management = Antonyms?
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Agile often seems to be hostile towards managers. Statements like "Management is the problem" are prevalent. However, what we need is more good management and of a different kind. A kind that takes into account that most of us today are knowledge workers and not factory cogs. This talk gives a quick theoretical background followed up by 10 practical tips you can implement tomorrow.
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Agile + Management = Antonyms?
- 2. @arsagilis About me Michael Chik Agile & Lean Coach michael@arsagilis.com Twitter: @arsagilis http://linkedin.com/in/michaelchik Amnesty International Macmillan Cancer Support Plan International Crisis UK Ben & Jerry’s Moonpig.com Siemens Walt Disney Company Photobox European Commission Barclays
- 4. @arsagilis Source: 7th Annual State of Agile Development Survey, 2013 Version One Traditional management responsibilities
- 6. @arsagilis Management is the problem Drive: The Surprising Truth About What Motivates Us, 2011
- 7. @arsagilis 52% - Ability to change organisational culture 41% - General resistance to change 35% - Fitting agile into a non-agile framework 33% - Availability of people with right skills 31% - Management support Source: 7th Annual State of Agile Development Survey, 2013 Version One
- 8. @arsagilis 4 OUT OF 5!!!! Source: 7th Annual State of Agile Development Survey, 2013 Version One
- 9. @arsagilis Source: 7th Annual State of Agile Development Survey, 2013 Version One
- 10. @arsagilis Between 28% and 56% of employees expressed a desire to leave their jobs www.forbes.com/sites/susanadams/2011/11/10/employee-loyalty-dropping-worldwide/
- 11. @arsagilis 65% […] said they were either somewhat or totally unsatisfied. www.forbes.com/sites/susanadams/2012/05/18/new-survey-majority-of-employees-dissatisfied
- 12. @arsagilis Management is about human beings. Its task is to make people capable of joint performance […]. This is what organization is all about, and it is the reason that management is the critical, determining factor. Management: Revised Edition, 2008; stolen from Jurgen Apello
- 13. @arsagilis MANAGEMENT … … is necessary! Managers might be relieved to know:
- 14. @arsagilis The English verb “to manage” was originally derived from the Italian maneggiare, meaning to handle and train horses. […] This original meaning merged with the French term menage, or household. Cynthia F. Kurtz, David J. Snowden, “Bramble Bushes in a Thicket” http://cognia.com.au/Links%20and%20Vids/assets/52_Bramble_Bushes_in_a_Thicket.pdf stolen from Jurgen Apello
- 15. @arsagilis What are organisations? ORGANISATION S AS A MACHINE Scientific Management Project Management Structured Programming
- 16. @arsagilis ORGANISATIONS AS A SPORTS Six Sigma Theory Of Constraints Business Process Engineering
- 19. @arsagilis Management is about human beings. Its task is to make people capable of joint performance […]. This is what organization is all about, and it is the reason that management is the critical, determining factor. Management: Revised Edition, 2008; stolen from Jurgen Apello
- 20. @arsagilis Management is about human beings. What could be more complex than humans?
- 23. @arsagilis
- 24. @arsagilis Complexity Theory 2 + 5 = 7 3 + 6 = ?
- 25. @arsagilis
- 26. @arsagilis 1) Stop: Open Door Policy
- 27. @arsagilis 2) Stop: Theory X Linearity
- 29. @arsagilis 4) Start: Thank You Culture
- 30. @arsagilis 5) Start: 360 Feedback Poker
- 31. @arsagilis 6) Start: Exploration Days
- 32. @arsagilis 7) Ask: "What can I do to help you do your best work?"
- 33. @arsagilis 8) Start: Visualise Delegation 1.Tell: make decision as the manager 2.Sell: convince people about decision 3.Consult: get input from team before decision 4.Agree: make decision together with team 5.Advise: influence decision made by the team 6.Inquire: ask feedback after decision by team 7.Delegate: no influence, let team work it out
- 34. @arsagilis
- 36. @arsagilis 10) Stop money rewards / Start distributed reward systems Moneycan’tbuy happiness, butitcanmake you awfullycomfortablewhile you’re beingmiserable.
- 37. @arsagilis We should not take our models too seriously. Introduction to Systems Thinking; stolen from Jurgen Appelo
- 38. @arsagilis
- 39. @arsagilis
- 40. @arsagilis Join me for drinks!
- 41. @arsagilis Got questions? Call Me Maybe! Michael Chik CSM, CSP, Prince2 Practitioner, PMP, Certified Coach, Certified Kanban Coaching Professional NLP Practitioner & Organiser of the London Scrum User Group michael@arsagilis.com Twitter: @arsagilis http://linkedin.com/in/michaelchik Slides available @ http://www.slideshare.net/casmaron/ Join my training! Agile Management & Leadership Mon 3 – Tue 4 June 2013 Early Bird Tickets still available Sign up @ http://agile-management- uk.eventbrite.co.uk
Editor's Notes
- Thanks to Skills Matter for roomFill out feedback form
- Been a peoplemanager of one sort or the other in almost all my jobsNEXT:
- This talk will take about 30 minutesThis talk is NOT for Project Managers but instead targets line managers2 parts: Theory & 10 hands-on tips to take awayASK: Who here is a manager?NEXT: Most businesses have reasons why adopt agile. Turns out those are quite obvious
- Version One does annual survey. Over 4000 responses.Problem:Agile tends to shroud itself in a could of anti-management sentiment
- Core Agile Idea – Self-organisationImplies there is no ruler – often interpreted as management
- “Management is resisting agile adoption”
- 52% - Ability to change organisational culture41% - General resistance to change35% - Fitting agile into a non-agile framework33% - Availability of people with right skills31% - Management support4 out of 5 are within management’s remit
- 4 out of 5 are management issues
- Anti-management sentiment is a shame because most agile projects are sponsored by managementA problem with very high amount of people being agile
- Talking about problem - What is the problem?2011: More people than ever want to leave their jobs
- 2012: People hate their jobs!NEXT: What is management about?
- How does this all relate to management? And its perceived conflict with Agile?What actually is management ablout?One of the questions: Is management needed?
- A while back Peter Drucker postulated that management is necessary.We have answered “Is Management Needed”NEXT: The living factor of management
- Let’s
- Some people see organisations as a machine
- Next step in management: see organisations as a team. Preferably as a sports team
- Next step of evolution: organisations as a community of peopleDo whateveryou want. As long as youallow the community to benefit fromit
- Current state of management chatter: Organisations as Complex SystemsI want to talk more about Complexity Theory
- Management is about human beings
- This is a depiction of the internet. The displays 30% of the DB in 2005Agile borrows heavily from complexity theory: self-organisation, cross-functionality, adaptivityComplexity Theory is not just one theory but a multitude of. Introduction to 2 models
- Simple: Patterns cause & effect obvious; Annual leave processComplicated: Pattern cause & effect requires analysis; Leave for bereavementsComplex: Patterns only in hindsight; Bird fluChaotic: No pattern distinguishable; Terrorist attacksDisorder: Not knowing which domain you are in
- Complexity is about behaviour and ability to predictComplicated is about ability to understand
- Many different frameworksOne thing in common: non-linear thinking
- 3 Simple Stops6 Simple To Dos1 Hard To Do
- I’m just another worker like you but with different responsibilities
- Who here has heard about Theory X?
- Incl: gender, skin colour, age, looks, hobbies, marital status, children, etc.NEXT: Start Doing
- Start with yourselfBetterunderstandingMultiple perspectivesBalancedevaluations
- 7 Levels of Autonomy
- 7 Levels of AutonomyKey Decision AreasTeams or Individuals
- Incl: gender, skin colour, age, looks, hobbies, marital status, children, etc.
- NEXT:One thing we should never forget
- One more thing …This applies to Scrum, Agile, Lean or anything elseNEXT:For further reading
- Join my trainingAgile Games Day with PechaKuchaFill out feedback form