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Designing Calm Technology
- 1. caseorganic.com Calm Technology and the Future of the Interface ! How the next generation of geolocation technology will change everything Amber Case | @caseorganic Director, Esri R&D Center Portland ! Industry Preview 21 Jan 2015 Grand Hyatt Hotel, NYC
- 2. caseorganic.com 50 billion devices will be online by 2020. -Cisco
- 7. caseorganic.com The Dystopian Kitchen of the Future
- 8. caseorganic.com An era of interruptive technology
- 9. caseorganic.com We need a Calm Technology
- 10. caseorganic.com XEROX PARC: mid-90s Mark Weiser John Seeley Brown
- 11. caseorganic.com
- 12. caseorganic.com Technology shouldn’t require all of our attention, just some of it, and only when necessary.
- 13. caseorganic.com Calm technology makes use of our peripheral attention, allowing us to be aware of more things with less cognitive overhead. Empowering the Periphery
- 14. caseorganic.com A calm technology will move easily from the periphery of our attention, to the center, and back: ! Things in the periphery are attuned to by the large portion of our brains devoted to peripheral (sensory) processing. By placing things in the periphery we are able to attune to many more things than we could if everything had to be at the center. Thus the periphery is informing without overburdening. ! - Weiser, Brown, The Coming Age of Calm Technology
- 15. caseorganic.com I. Examples of Calm Technology
- 17. caseorganic.com A little tech goes a long way…
- 19. caseorganic.com Weather Status Lighting ! Aaron Parecki @aaronpk 2014 ! Hue Lightbulb connected to a weather report
- 21. caseorganic.com 1. A technology should inform and encalm 2. Make use of the periphery Two Principles of Calm Technology
- 22. caseorganic.com 1. Machines shouldn't act like humans 2. Humans shouldn't act like machines 3. Amplify the best part of each Design for people first
- 23. caseorganic.com Technology can communicate, but doesn’t need to speak
- 24. caseorganic.com The Roomba Robotic Vacuum Cleaner :)
- 25. caseorganic.com 1. Haptics vs. auditory alerts (haptic compass) 2. Light status vs. full display (on/off) 3. Positive or negative tones (home electronics) 4. Transparency (inner-office windows) Create ambient awareness through different senses
- 26. caseorganic.com LUMOBack Smart Posture Sensor Buzzes you when you exhibit poor posture.
- 27. caseorganic.com III. Calm Technology and Next Gen Location
- 28. caseorganic.com Evolution of the Interface ^Univac 1 ~1950s iPhone ~2000s >
- 29. caseorganic.com What’s the next generation of the interface?
- 31. caseorganic.com Location as an invisible interface •Actions as buttons •Invisible interfaces •Trigger-based interactions
- 33. caseorganic.com •Processes occur in the background •Data is pushed to the user •User input can come in many forms, not just through keyboard input Ambient Information
- 34. caseorganic.com • User’s location • Time of day • Current speed (slow or fast?) • Average speed over time (driving vs. walking) • Prior actions (clicks, subscriptions • User’s friends on another platform Ambient Input
- 36. caseorganic.com Data is stuck on the web • Location brings it to life • Just-in-time information
- 38. caseorganic.com Privacy is the ability to have control over where your content goes and who it is accessed by.
- 39. caseorganic.com Privacy is the ability not to be surprised.
- 40. caseorganic.com Practice Privacy by Design instead of Privacy by Disaster http://www.privacybydesign.ca/
- 41. caseorganic.com A person's primary task should not be computing, but being human.
- 42. caseorganic.com Great design allows people to accomplish their goals in the least amount of moves
- 43. caseorganic.com Calm Technology allows people to accomplish the same goals with the least amount of mental cost
- 45. caseorganic.com Thank you very much! calmtechnology.com caseorganic.com Amber Case | @caseorganic Director, Esri R&D Center Portland ! Industry Preview 21 Jan 2015 Grand Hyatt Hotel, NYC